We stopped in after going to Ace for some auto accessories. Unlike Ace, the team at Advance Auto Parts was friendly, informative and very helpful. Deminicio ( Sorry for misspelling) was about to have his lunch and he stopped to help my son with his questions and took him outside to help with the car diagnostic. He was very respectful and polite. Advance Auto did not provide the rekeying service we needed, however, we ended up buying a couple of accessories for a great price. read more

No one available to help. Only 2 people working. This is every weekend . Then associate have attitude

Needed a battery. The technician came out in the freezing cold tested the battery, found me a new one in stock and came out a replaced it. Was courteous and respectful the whole time. read more

Went here to get a new bulb for my car, and the older lady who works here was a prick from start to finish. After looking up the part, we walked to the aisle and she told me it's cheaper to buy a two pack. Josh: "I see, so it's $28.99 for a sin--" Lady: "Um, that's the price for a single." Josh: "K..." Lady: "And see if you do the math, you'll see it's around $58 for two if you buy them individually, which is more than $50 for the two pack." Dumb, but anyways that's not that bad. Then at the counter, she gave a disgustingly condescending "You'll come back to see me when the other one burns out." My f'ing goodness. Why not give a kind "I recommend you buy two because chances are the other may burn out soon also"? To my favorite condescending prick, if you're reading this, do you not see how this is the proper way to talk to people? read more

This Advance auto has always been so so helpful! i have had so many car problems the last few years and they are always helpful! Nick helped me over the last few days and he was very knowledgeable and explained everything to us plainly so i felt confident in knowing what was happening with my car! read more

I went to pick up this exact combo they said the can't validate the coupon on the shelf. Manage frank paterson here is super rude and just asked me to leave. read more

Ok, I rarely come in here because I have no clue what any of this stuff is. My Suburban or my automotive friend is not feeling well and needed to be diagnosed. Luckily, I have lots of friends that seem to have all these hidden talents and are willing to help at the drop of a dime. I pay pretty well with food and drinks so that helps. Anyhoo, my friend came over to take a look and he sent me to pick up a couple of things. So, the guys at the store were very helpful and it was nice that I had a parts list. Even though I'm sure I looked like a fish out of water when I walked in, they didn't seem to mind that. While I checked out they offered some advice as to other things we could check to help figure out why it won't start. It's rather clean and tidy. I guess i thought it would resemble some yucky garage, but it didn't. Friendly and knowledgeable staff made the experience pleasant. read more

Like other reviews I needed a battery replacement. I went in on a Friday late afternoon and expected to wait. They took care of me almost immediately. The people helping were so friendly and did clean my crusty old wires etc. Not to copy someone else but they turned my cranky mood into happy. read more

Went in to have my battery tested and sure enough, it needed to be replaced. The corrosion on my battery was so bad that we couldn't even get it out of the car without breaking apart the connections. Ron, the store associate that helped me, went way above and beyond selling and installing a battery. He got the old one out and figured out a temporary fix to get me on my way while the new part came in. The part I needed was at the store by 7:30am the next morning. Ron was right there to install it for me. By the time it was all said and done, he had invested well over an hour of his time to work with me. Is it possible that I could find have found the battery a little cheaper somewhere else? Maybe -- don't know. But I also would have had a dead car sitting somewhere with broken parts and in need of an auto shop to fix it. Well worth every penny I paid, and I am sure Ron saved me a ton of money in labor. Highly recommend this location. read more

Frank was awesome. We needed windshield wipers and he helped us pick great ones that are the right size, and helped us put them on the car. He was helpful and so friendly, and we really enjoyed having a chat with him. People like him are often why I'll return to a specific business, and I really appreciated his help. Thanks Frank! read more

My Car Battery died this morning. After getting a jumpstart, I went to this store and I was impressed with the following: * the quick and kind service from the employees here * and special mention to Dylan for texting my battery (to make sure there was no issue with alternator) and replacing Car Battery I enjoy my visit, and I will be back for future needs. read more

First to review, woo-hoo! So glad this place just opened and they are much closer than our usual AA. We have older cars because they are super cool, but they do require a little work from time to time, so we are happy to have an AA right around the corner. They haven't been open long at all but we've already been in 3 or 4 times and service is great. Helpful guys that know their stuff. There's even a young man that works there with an awesome older BMW himself and he seems to be quite the expert. Welcome to the neighborhood, glad to have you! read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Alpharetta, Georgia

Anthon at this location always offers THE BEST customer care! I bought windshield fluid today, and he offered to fill my car reservoir. When he opened the hood he advIsed me to keep the leaves out of the vent where the air filter vents are. He did not need to go the extra steps for my car care when I only purchased windshield fluid, but he is why I keep coming back to this location. Amazing customer service!!! read more

I stopped in because I had a blow fuse to replace. Phillip helped me take care of it, but what stood out was the desire to help someone! What should have been simple, became difficult because the fuse was stuck. Phillip never gave up and kept working to remove it and then find the replacement. He has a servant's heart and really came through for me. I will take all of business there because they care! Thank you Phillip. read more

I bought some wax here in the container was open and some of it was coming out.They refused to give me a discount they said I'll give you 24 cents off ! Really ? read more

Just wanted to gIve a shout out to the employees here at Advanced auto parts on state-bridge road. I've been here a few times and they are always so friendly and very helpful !! Thank you !! read more

Calvin was a literal LIFE SAVER! I can't say enough good things. I went in last night with an emergency battery situation and was only able to pay with a card over the phone, unfortunately due to policy that could not be done. So Calvin gave me a great refurbished platinum battery (better than the one I had in there FOR SURE) and told me to bring him the money in the morning since I worked close by but lived a lot farther away. We put that in and the car started right up and we brought him the money today...also he gave us a GREAT DEAL on the battery. I will be stopping in this weekend to bring him a token of our appreciation, it is so wonderful to see that there are still great humans in the world that are willing to help out someone in their community and be understanding. I will never go elsewhere for anything car related! Very grateful for you Calvin!!! read more

It was raining terribly & I realized I needed new windshield wipers. I went in and Eric took great care of me & he even put my wipers on in the rain which was super nice. The store is clean and very neat with items clearly labeled. The staff is very accommodating and friendly. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Alpharetta, Georgia

Very disappointed ... bought a car battery a month ago ... installed it myself ... a few weeks later my car became disabled once again.. had it towed to my mechanic. He deemed the battery to be non-functional (checked the alternator & starter as well)... Replaced it and the cars been fine since. Brought he battery back to this store, the rep plugged it up to some gismo and said it was fine and said there was nothing he could do. Offered me no recourse. just a blank look that meant I was "SOL" and $175 in the hole. very poor customer service experience. Will never be back. read more

Awesome store, very helpful staff. Brandon was exceptional in providing great customer service and helping me install a headlight himself on the spot. Highly recommend this location. read more

Went here to buy oil for a self oil change for my 530i BMW because oil change prices around here are 100$+. I was helped by Tuggle who was very knowledgeable and helpful with finding the right oil/oil filter and he found the right discount deal for me. read more

I dropped by to get some wipers one day and was pleased to find great service here. I was helped to find the wipers, then approached for help to change them as well. I'm glad one of the employees helped me because I struggled with changing them in the past. The employee was very humorous and got the job done efficiently. I wish I had taken down his name! Highly recommend this location for all your auto needs. read more

Anthon? I believe was his name. Anyway, I couldn't thank him enough for helping me out this morning. My car was having problems staring so I dropped in to see if they might know what the underlying problem was. He knew exactly and was so nice helping me this morning. I can't thank him enough. This store continues to amaze me with the level or knowledgeable and super nice people that do not mind helping someone like me out. I will continue to shop here and let everyone know how awesome they are. Btw, the leads on my battery just needed to be tightened. Don't let your husband install your battery. Lol. read more

We were helped by CALEB. He was Very helpful, knowledgeable and courteous. Excellent service. Customer for life.

Very unfriendly. I walked into this store needing a headlight for my car. There were two associates up front. One was helping someone. He quickly glanced at me and looked down. No acknowledgment of any kind. The other one didn't acknowledge me either. Anyone who works in customer service should know that, if you're busy, AT LEAST greet customers as they walk in the door and say something like, "I'll be with you in a minute." Nope. Even after the associate was done with the only other customer in there, he grabbed his cell phone, and walked to the back. I will never patronize this store. EVER! read more

Eric is the king of great customer service. His response to "I need wiper blades" was to pick out a great quality set, walk outside to ensure they fit, match the sale discount on some cheaper blades, install both new blades during a light drizzle and thanks me for stopping by. Awesome!!!! read more