Have taken my car to Bobb Howards on numerous occasions and always have found them to have very…read morereasonable prices, do great work and are very honest. A great garage and mechanics.

When I picked up my car, the price was $1,000 more than what they told me over the phone. Solo…read morewomen beware.

Unprofessional, Hostile & Deceptive Behavior by Manager "Eric" with Retaliation by Ownership…read more I went to this AAMCO location with a broken rear differential. When I initially called to ask for a rough estimate, Eric said he could not provide one without seeing the car, but reassured me that the inspection would be free. He was also oddly flirty with me on the phone, which I found inappropriate but shrugged off. After the inspection, they quoted me over $7,000. When I declined, Eric became aggressive, condescending, and emotionally manipulative. At one point, he even threatened me by saying, "This is on a recorded line." I calmly explained that I had no issue paying for the inspection and even offered to, but he made a scene, only to turn around and say, "Our parking lot is full. We don't need the money!" If it wasn't about money, why the hostility? Later, I called back to speak with the general manager about the issue. Unfortunately, that turned out to be Eric. I then simply asked for the corporate phone number. This clearly implied he was the problem. He refused to give it to me for four minutes, repeatedly asked who I was, and even put me on hold to look up my phone number, presumably to intimidate me. He continued refusing to provide the number until I pressed him further, at which point he gave me a fake number: 1-800-526-0401. He claimed it was printed on my paperwork. It is not. That number is also not AAMCO corporate's. Eric even admitted he knew I was calling to file a complaint, confirming that he was deliberately trying to block me from doing so. This is textbook complaint suppression. Yelp reviews show other women have reported similar treatment from Eric going back at least six months. This points to a clear pattern: gaslighting, intimidation, suppression of complaints, and deeply unprofessional behavior. And then came the retaliation. I never asked for the owner's number, but shortly after hanging up on Eric's threats, I received a call and text from Jon (the franchise owner), saying, "It doesn't get any higher than me." That alone was deeply concerning. He inserted himself immediately, not to apologize or investigate, but to intimidate and control the narrative. I had never contacted him directly. For the owner to jump in unprompted, minimize the issue, and falsely state that there was no further recourse is not just unprofessional, it's retaliatory. I've filed formal complaints with AAMCO Corporate and the Better Business Bureau and will escalate this further if needed. What happened to me is not just about a bad business interaction, it's a pattern of retaliatory abuse and a refusal to take accountability. Avoid this location at all costs, especially if you are a woman. You deserve honesty, professionalism, and respect. None of those things exist here.

Update to previous review, shop owner John called and we came to a compromise making things right…read more Would recommend this place!

I recently bought a car from Rallye. I've purchased probably 20 cars over the years in various…read moredealerships and usually dislike the experience overall, particularly when they get you into the finance office. I have to say this purchase was the most efficient and pleasant experiences that I've had when purchasing a car. The salesperson, Konstantin, found exactly what I wanted quickly and got things done in a very efficient manner without being pushy. Johnny Shi, in finance, made the deal close smoothly and with a better rate then my bank and credit union. I Definitely recommend Rallye, and these guys in particular.

Our relationship with Rallye Mercedes started off wonderfully. We worked with Rodni and did…read moreeverything possible to get us into our car. If he represented the dealership on his own then it would be 5 stars across the board. What decreased my rating significantly was the service every time we visited. The rest of the staff were extremely rude. If you walk in and smile and say hello they look at you and say you need to wait. The very last straw for me was when we were getting our car serviced and our loaner car malfunctioned and shut down a mile away from rallye. The dealership was unfortunately about to close but I called to se if they wouldn't mind waiting and the woman who answered the phone was incredibly rude and unhelpful. She told me that it was my problem. Luckily when we hung up we called back and spoke to someone else who had some courtesy. When it was time to look for another lease, I had enough. Why spend all that money to be treated like trash from half the dealership? We're in an Audi now. Audi Queens.. service was impeccable.

service is good but they need to get better drivers and more important honest people. his driver…read morewas overpaying for 100$ by my mistake, he accounts the money after I left and don't say anything i guess his though was oh damn it's my lucky day.

I needed a piece for my car but didn't feel comfortable going to the junkyard by Citifield on my…read moreown. Honestly I wouldn't have known where to start, so thankfully I stumbled on Alliance Auto Parts. Their website was pretty easy but I called them and spoke to a sales rep, Austin who answered all my questions and made the process seamless. The piece was located upstate but he was able to get it shipped to the Queens location within 24 hours. I got a text message once it was ready for pickup, once on location they have an area for you to park, you go into the lobby and get a copy of your invoice which you take right next door to the garage where someone hands you your piece, they even offer to put it into your car. If I ever need a piece again they'll be my first stop! I highly recommend them!

I am so pleased with the body and especially the service. Very grateful they waited for me to get…read moreout of work even after closing hours and my car looks like the day it left the dealer. Thank you for your patience and work! P.s. my front bumper was cracked to the grill and my rear had few scuff and scratches, nyc Parker's!

I would like to thank Romberto and Tom for allowing me to bring my Porsche Macan GTS for them to…read morelook at since Porsche can't seem to fix a wind noise coming from my drivers door. They did some trial and error to try to repair with no such luck, but it was a crap shoot for them and they took a stab at it and tried. They didn't charge me for it. I like going to them whether it was putting a spoiler on my previous vehicle or putting on a new sun visor on my wife's car because I couldn't get the old one off, or fixing my work truck when the wind blew the door open and bent the hinge. They fixed it right away with no wait. I appreciate their honesty and their helpful and courtesy service. Thanks again........ Mike M

Stay away horrible customer service Stay away guys in the…read morefront dont know how to speak to people they will take your money knowing that they don't have item available inventory is horrible

I have been Going to this Junkyard for a few years now. I never had a bad experience they are super…read morefriendly and very organized they are one of the cleanest junkyards I been too. I give them a A+++++.

BEWARE!!!!!! I went to this auto repair shop for a vehicle…read moreinspection, and unfortunately, my experience was very disappointing. The manager/owner was extremely rude. Instead of treating customers with courtesy and professionalism, I felt dismissed and spoken to in an unprofessional manner. I went to this auto repair shop for a vehicle inspection, and unfortunately, my experience was very disappointing. The manager/owner was rude and disrespectful. While I was waiting, I noticed the employees standing around talking and the owner even came out to ride an electric skateboard in the front of the shop, so I politely asked if the technician had finished the oil change on the car ahead of me. Instead of answering my question professionally, the manager/owner told me I could "stay or go." I found his response dismissive and unprofessional. As a customer, I was simply trying to understand how much longer the wait would be. A little courtesy and communication go a long way, but I didn't receive either during my visit. Based on this experience, I would not return and cannot recommend this shop. I went to Central Valley Auto Repair which is three blocks down on 234 N. Central Ave. Better service. Nick's Auto was a reputable shop for many years under the original owner, John. After John sold the business and retired, the professionalism and customer service that made this shop well respected is gone. BEWARE!!

I have been going to this service station exclusively since 1987. I have always had the greatest…read moreservice. it has changed hands many times. Each owner great, until now. It has recently been taken over by someone named BoBo. Totally disrespectful of peoples time. Horrible communicator. Money grubber. Took my car at 8:30 am. I called at 5:25 pm only to be told it won't be ready till the morning. Avoid this business till BoBo is gone.

Took my ml500 to a shop in queens and they did horrible work. I had to find another shop quickly…read more When i arrived the shop was clean and in a Nice area. The work was done quickly and thoroughly. My old parts were with my vehicle when i picked it up. Very trustworthy, straight to the point no bs. Very recommended and will be a repeat customer.

I would definitely recommend Auto PHD They fix a very…read moredifficult electrical issue On my BMW They told me the choices I had in order to repair My car up front They fixed my BMW when all others failed to fix it Their shop was flawless and in order The waiting room was very nice and clean and comfortable These guys definitely will take care of your car And fix it right and I Had a good experience with them it felt right I'll go back to them in the future!