I have used Tony as my mechanic for 2 yrs. As a single , senior female who knows very little about…read morecars it is really nice to be able to trust someone. My car is a 2013 Santa so it's getting up there in years. He doesn't recommend a million things to be repaired ( like one "reputable" company ) but is very careful about checking the belts, brakes, cooling , etc and lets me know when something is essential. He also knows his limits and will recommend someone else if he doesn't have the equipment to do it. I feel like he protects me like he would protect his own mother with her car. It's nice to have a mechanic I can trust

Ok wow. I am super impressed. I was referred to Lanz Oil from a co worker. I Dropped my MK6 GTI to…read moreAnthony to install a turbo back exhaust. Anthony not only took my old stock exhaust off and installed the new Unitronic turbo back like I requested, he took the time to give my GTI a full once over and discovered I was approx 2 quarts of oil low despite not requiring an oil change for another 7K miles. Anthony also recommend some maintenance that was due in the near future. Anthony also kept me posted during the install of the exhaust to ensure everything was going well. I have some maintenance and some mods coming in the near future. Lanz Oil can do it all. Thanks again Anthony for taking care of my MK6 GTI. Your customer service and attention to detail is second to none. I'll be back soon for more.

Tomas with service is a great service advisor and took great care of my families expedition…read more Stayed in constant contact and made good on everything.

Giving a One Star due to the fact there is not an option for a ZERO STAR REVIEW…read more We have always loved Bartow Ford loyal customers for YEARS, still go there even though we live out of state. We will make the trip for our services to be done there even though it's out of our way. Well this time will be the last time. Sent my truck in for Warranty work. Multiple different issues cam phaser going out, and truck shuddering hard when you accelerate or out under a load. Issue is found and it's a coil going out. No Big Deal Right? Well all we asked was for them to fix the coil going out and to see if there was a way to get the others covered under warranty since it's a known issue when one goes out the rest are to follow, but they said NO! A few days later my parents are driving the truck back to me out of state what happens it starts shuddering hard again. So they limp the truck back to us. My husband calls the Service Manager BRIAN JONES who was VERY RUDE and not understanding and just kept saying I'm not committing warranty fraud. We explained we are not asking for you to do that but with this being a known issue there has to be something that could have been done when we asked before it left their service center. He kept trying to talk over my husband and just very nasty in the way he spoke with him. Truck was then taken to our local ford dealership and they ran the tests showing there was indeed another coil out and multiple random misfire. Once they replaced the one coil they did a test drive and the truck with still shuddering so once hooked up it showed misfires in the other cylinders still. Once the plugs were pulled they found out they were FOUR cracked. WELL SPARK PLUGS JUST DON'T CRACK ON THEIR OWN! So I call Bartow ford to speak with BRIAN JONES because I feel like this isn't something I should be responsible for when the truck was in service there and to much torque when putting them back in can cause this issue or several other things could have happened. He refused to help any in anyway and made it clear they did not touch them when the truck was there. Which is a lie. To replace my cam phaser you can to remove them to get the engine in time to replace the timing chain as well. I then asked once they finished the service did they test drive the truck? No answer. He then proceeded to tell me that if I wanted any type of reimbursement for the spark plugs then I would need to meet him in small claims court. Very aggressive in the way he spoke and tried talking over me as well. I maybe a female but I'm not an idiot. And if this is the way he treats his customers with no customer service skills I will not be returning for anything! Oh and also one more thing to add to this list on Sh*t Storm. I picked up my truck from the local dealership today, drove it all of maybe 25-30 miles got home and was smelling a burning smell and seen some smoke. Called my husband he comes home and starts looking around come to find out whatever technician did my work did not put my dipstick back in so now after being drove 300+ miles 1 qt of oil left !!!! And just paid Bartow Ford for my damn oil change as well so here I go tomorrow to get another one

Ignition replacement took a while to get part and lock smith to come to the rescue. Would have been…read more5 stars. Friendly service

Just had to take a minute to really thank Willie! Today I…read moregot a flat tire on my way home. Had stopped at another shop and got it patched up. Not even 20minutes pass by and the light came up and I had a flat once again. That's when I pass by Jackson Tires Plus and stopped hoping that they could help me out. I walked in and Willie came out asking how he can help, that the shop was closed today. I explained what had happened and this kind man told me to wait a couple of minutes that he was going to help me out. He took out the tire fixed it in a few of minutes and got me back on the road. I really really appreciate your help Willie! Wishing you the best !!!

Fast, knowledgeable, professional, friendly and courteous, and the price is right. Plus they…read moredelivered what they promised. The service writer was great and the technician explained what he did and what to look for. For auto glass replacement or repair, they are the best I have dealt with in my many years of driving and owning an automobile. The business is very clean and welcoming. Why wait a week in line at the other big glass companies or wait for a mobile guy to get to your house. They got me in and out in two hours. Remarkable.

Brad and his crew are excellent to work with, very reasonable on their prices and I've always had…read morethe job done right the first time. I would highly recommend them.

They sell used JUNK for nearly the price of a NEW and being RUDE about it. 0 customer service…read moreskills and 0 knowledge about the parts! Do NOT recommend those geniuses to anybody.

Replaced a 2015 corvette battery quickly and provided great customer service! Highly recommend.read more

Car had check engine light on, they helped me out immediately and fixed issue on site. Usually if…read moreit's a more serious issue, they'll give you a code to give to mechanic. But super helpful for any check engine light -- go here for free to get a diagnosis!

I purchased an engine from A1A in November 2019. My car is still not up and running. We installed…read morethe engine ourselves, never opening the actual engine because it would void my 90 day warranty. We deleted the EGR and the PCV line that burns old oil in the intake (nothing that would prevent my car from starting). I towed my car to a mechanic friend who assured me everything was hooked up properly and said it's a timing issue. I had my car towed to them Monday December 30th, and they told me they got codes for my EGR (which we will get because it's been deleted) as well as misfires on cylinders 2 and 3 coils. When asked if I could come up and and remove the intake and swap the coils, I was told I don't have to remove the intake (I'm a girl, I'm sure they think I know nothing about cars or engines) to swap the coils. When I got there they refused to give me my key because I had a "bill to settle." Not once in the 4 times I talked to them in less than 24 hours was I told that I would be charged for anything. Mike assured me that they had checked the timing (which was impossible in the amount of time they were actually "working" on my car. Mike told me if I got a wrecker to tow it away, he wouldn't charge me. So I did. Yesterday January 6th, I had my car towed to another mechanic to get a third opinion. He knew immediately upon startup that my car is out of time and was able to verify by taking the oil cap off and could physically see the chain slapping because it is loose. I called A1A this morning to tell them what I had learned. I was informed that I would have to pay to have the work done because Jay "doesn't think it's the timing." And that it may be bad wires or a bad ECM. They refuse to check the problem that SHOULD BE covered by warranty because we did a "butcher job" putting the engine in which is a complete lie. All because we deleted the EGR and PCV they won't do their jobs. So now I am paying a mechanic who actually knows what they are doing to fix the timing. AVOID THIS PLACE AT ALL COSTS! They are 100% a rip off and have poor business practices and treat customers like garbage.

Great shop! Todd and his crew did an outstanding job on my 2 Chevelle's. I was moving from…read moreWashington state and needed a shop I could ship both cars to for a complete Vintage Air A/C system installation. Todd handled eveything from A-Z and the cars turned out fantastic. These are both complete restorations and the install was super clean. I was impressed by the excellent communication and the quality of the install. I've spent my 45 year career in aftermarket automotive so I know quality when I see it. The prices were very reasonable and eveything that was promised was delivered. I will bring my Chevelles to them for anything else in the future.

When other mechanics said no to my 1969 Plymouth Roadrunner, Todd and his crew said no problem!…read moreSince he was busy, he told me to bring it in June and when the date came Todd said, "You're on time, bring it in." I knew the car had some issues but after it was gone through with a fine tooth comb, my ride felt better than a brand new car. The entire suspension and braking system was totally replaced along with the steering gear box, which was unbelievably repaired! Other mechanics wanted to install a new one, since it was easier than repairing the original. The nice thing about this shop is all of the technicians go above and beyond to help save the customer money and if it can be repaired they will go the extra mile and do it better than any replacement part out there. Aside from the suspension and brakes the carburetor was replaced along with the manifold. The last big ticket item to be replaced was the radiator. When I had my car towed to Auto Air & Audio it could not even start. After the engine revved a few times it would finally start but the entire car shook like a washing machine on overload! Once everything was set in place and the engine tuned, it now drives better than my Mercedes S-550. Thanks to Todd and his crew they were able to do what others could not! THANK YOU ONE AND ALL! You are truly outstanding automotive technicians! I highly recommend them to anyone with a classic car out there, your classic car and your wallet will both thank you!