Shout out to Joe the assistant manager at this place nice guy so polite and helped us with our…read moreissue no problems and just such a good help! Thank you again!

I went in for brake pads and to get my rotors resurfaced possibly. Unfortunately they were too far…read moregone but the technician in the back DJ knew his stuff and did what he could. The customer service was top notch and I'll definitely be back next time

I came in because I was having a problem with my car battery, and I was truly impressed by the…read moreservice. Everyone was incredibly friendly, professional, and willing to help. What stood out to me most was how the employees worked together as a team to assist customers. It was great to see such a positive and supportive environment. I also really appreciated their honesty. Instead of trying to sell me the most expensive option, they took the time to recommend the product that was actually right for my situation and budget. That kind of integrity is hard to find these days. Thank you for the excellent customer service and for making what could have been a stressful situation so easy. I truly appreciate all of your help and would highly recommend this place to anyone needing assistance with their vehicle.**

Shout out Larry S for going above and beyond with assisting on a battery swap on Friday 8/7 in the…read moreafternoon. Truly going above and beyond!!

Edvin was very helpful and knowledgeable! He was readily available and so kind. Great customer…read moreservice , that goes underrated. thank you Edvin!

Needed a battery and the store was empty with no customers. They had 3 employees and one said he…read moredidn't have time to change it. I came to Autozone on Jones st in Vegas and they were much nicer and swapped it out quick. Will never go to an Oreilleys again.

This place offers NO customer service. I asked a genuine question about a car part and the worker…read morejust blank stared at me! He offered no help and no customer service. I then HAD TO ASK if he could help me and he shrugged me off and mumbled "yea" and did not take me serious at all! I'm spending hundreds and he did not care about his service. I immediately left due to the lack of service and attentiveness. I then shopped at the other location 10 min from this location and was immediately helped out in the best service ever. This Napa has NO CUSTOMER SERVICE. SPECIFICALLY THE HISPANIC GUY WITH THE MUSTACHE!!!

More detailed review to come however, Luke and Liz were more than helpful. They were fantastic not…read moreonly answering my questions, but finding solutions problems I didn't think I could fix five stars across-the-board NAPA auto parts FTW. I was an AutoZone guy, but no more Napa is the place to be... more detail to come

Bernard was really helpful. I could tell he was busy when I called but after a short hold, he told…read moreme he would be able to help me when I made it into the store. Once I arrived, luckily, it was him that was able to assist me. He took a look at my battery and resolved my issue. Always good to see a phone call translate into a good in person experience. Definitely recommend.

I've lived in Summerlin for close to 2 decades. I've never thought twice to shop anywhere else. The…read moreradiator in my car cracked and one of the nice gentleman at the counter advised me, we decided the best approach would be to switch several parts out from the radiator, water pump, thermostat, even the resivor cap. Quite a sale right? It was recommended that purchased extra things including, a hose clamp vise and extra coolant and other things I might need. $800 dollars later, in walked away from Autozone prepared to complete this job. I was able to complete the job without using some of the coolant and the extra tools. Today I attempted to return an extra thermostat, and the hose clamp tool that I didn't use. Manger Chris L. L told that I used the item. Despite the fact that it was new, my hoses had been switched to 8mm Phillips head. There was no attempt or desire to help me or come to a compromise. I pleaded than clearly I purchased extra things with the confidence that I would return them should I not need them. I said; as a manager this feels like an exception opportunity, he said I needed the packaging. I pleaded again saying I spent over $800 with this project with the extra trips, all to Autozone. He condescendingly asked if I needed anything else. This town is full of auto parts stores. What a terrible way to lose a life long customer for $20. God bless you, Chris. I hope you make better decisions go forward when it comes to taking care of the customers who take care of you.

Car maintenance is something I hate and I was looking for a place that was honest and could get my…read morecar oil change done in a convenient way. I was happy with this choice as it is easy to make an appointment ahead of time and they give you lots of reminders. When I arrived, my vehicle was taken. You can follow along by text. I requested a battery check since my vehicle was a couple years old and they advised a new one. They seemed honest and did a good job on the oil change and battery replacement. The only downside was it took over two hours and they weren't busy. I would visit again, I just hated the long wait.

Tim and his team were great even with the busy holiday weekend. Made sure my car was in good…read morecondition leaving and thoroughly inspected my vehicle for me.

these guys always have great parts at a great price. I'm fixing up my 1972 el camino and they had…read morethe majority of the parts I needed in stock and the rest of the parts a few day out. they delivered the parts to my house. very knowledgable staff and extremely willing to help. thanks partsco

My rating is based on how rude the customer service representative was when I answered the phone. I…read moreasked for pricing for a heat guard for a Ford F-150 and she states, "Oh we don't have that part, have a nice day!" however it was her delivery like she was pissed off that I called. Also I didn't get a chance to ask if they had other parts I needed because of my experience.

A guy at work recommended this shop and I am SO glad he did !!! From the time I made the…read moreappointment to the time they completed the service, there was total transparency and honesty !! I am not very mechanical. The tech showed/ taught me about how brakes work ! He gave me measurements on the rotors and what the safety requirements were. I got to see what they were talking about during the process as they pointed out stuff on my car. I also learned about metal lathes and brake fluid evacuators. I had gotten an estimate from a heavily advertised shop that starts with an M. Their price was exactly 1/2 of that quote. Friendly and fast service. Excellent ac in waiting room. The BEST auto shop I have ever been to in my life !!

Got me in at the appointed time. Promised to diagnose what the issue was in 10 min. Took less than…read morethat. Explained EXACTLY what the issue was, told me EXACTLY what the out the door cost was. Did not try to scare me or upsell me on things not needed. Told it me it would done in 90 minutes and was done in 45 minutes. Under promised. Over delivered. The cost was a fraction of what I was afraid it would be. It has been a week and no issues. Here is the only issue. Not a huge issue, which why I am keeping this a 5 star review. The waiting room is sorely needing some "clean and bright" detail, but that only tells me that they are busy and if they are busy, they must be doing a hell of a job. I will take it. If you are reading this because you have brake issues DO NOT hesitate. Get an appointment. Get your car in. You will appreciate not getting screwed over. I came over from Henderson to have my car looked. I am glad I did. I will be back. Excellent!!!!!!