Have come here once a year for state inspection since pre-covid days. Service always courteous and…read moreprofessional; no talking down to women at all (they even have female staff!). Haven't been using other services beyond that once-upon-a-time complimentary car wash, which might have been discontinued along with detailing that they report as of 2025 is a thing of the past. But in general, great experiences here, and they seem honest -- they're the one busting the myth of "cash only for state inspection", which many places have claimed to be the case (it's not!). Waiting area is nice, quiet, and clean, equipped with complimentary coffee and a vending machine for snacks. When my current mechanic retires, I might just be coming here more often. Tip: State inspection 8a-4p. Walk-in / no appointment required.

Always been helpful, does excellent work, and the price is well on the lower side of what the…read moreinternet says it would be between. Never found them unwilling to help and they do go the extra steps. Great!

Closed in Westwood. 2 places in W. Roxbury and were customers there for 20 years. The best people…read more Great work and soooo honest. If we didn't move out here to Norfolk we'd still bring our cars to be serviced there.

Wow! Wayne of Westwood is amazing! Outstanding customer service! I called this morning to ask if…read morehe could look over a used car my 80 year old mom wanted to buy to make sure it was safe. He was able to fit me in the afternoon and did a full inspection finding a $600 wheel bearing issue, EVAP monitor issue, a rust issue and wiper issue. Explained everything so it was easy to understand and printed out the issues so I could negotiate with the used car dealer. Gave me a HUGE piece of mind that she wasn't buying a lemon. Bringing back ALL my cars to Wayne. Trustworthy and kind. Thank you Wayne!

Really great experience every time! The team is super friendly and professional. They always send…read moredetailed photos of the problem after diagnosing, which really helps you understand what's going on. Booking an appointment is super easy, and the service is always fast. Highly recommended!

If only they worked on my car , as good as they worked this long exaggerated excuse. I wouldn't be…read moregiven any Fake review nothing took hours everything took several days. Shop couldn't even diagnose a average lincoln. "We can get it to overheat. We need the weekend to test drive " Called days later ."We didn't have time this week" Call days later" We didn't even know you wanted us to work on your Car." WTF why would I have it there for Weeks. Work on your communications skills. Nobody wants there sitting for weeks with no work being done other shop found problem within a hour without even driving it. And was fixed in 24 hours. Plus my bottom cover was never put back on after first visit should have been a sign.

Great service and very professional and reasonable on pricing -…read moreThe owner George goes beyond to help and to make sure ur satisfied

Friendly staff, clean facility and fair prices. Got in and out quickly for an oil change. Will…read moredefinitely use again!

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

There where not able to do the job.No Explanation giving.Maybe the Job was to big.IWas very…read moredisappointed by there decision

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

John is an experienced and insightful mechanic and Catalano automotive is a great place to bring…read moreyour car for service. After purchasing a used 2025 BMW 540i, I noticed a persistent grinding noise from the brakes at low speeds. I took it to the dealership as it is under warranty. They confirmed the noise but told me that the pads were recently replaced and they can't help me. I called John and described the issue and John asked me to bring it the next day. Although he could not reproduce the noise during inspection, based on my description, he suspected the problem was due to second tier BMW brake pads and recommended replacing them with OEM pads and he gave me a very competitive price. I hesitated a bit given that the pads on it were only 2 months old but then decided to trust his judgment, and he was absolutely right. Once the OEM pads were installed, the brakes became completely silent. The difference was immediate and dramatically improved my driving experience. John was professional, honest, and clearly knowledgeable. I highly recommend Catalano Automotive to anyone looking for reliable, expert automotive service.

This garage was great! My daughter was home for holiday break and we discovered she had a hole in…read morethe muffler. I called and owner said bring it in and fixed it that day!

This place is amazing. I was referred to them by a friend who had work done on their car here. My…read morecar was side swiped while I was at work. I brought it to John's Auto Body and they made me feel like family. From the receptionist who took my call all the way up to the owner who was ACTUALLY there and working. He took good care of my vehicle and even threw in a detail of my vehicle once it was done. 5 stars ALL the way around!

Absolutely great, they repair absolutely perfectly and we got o. And out very easy. I recommend.read more