Been doing business with Thompson's since 1984. Local family run parts business that knows their…read morecustomers by first name. Wide selection of parts and lines for in stock coverage whenever you are looking for a part. Will go out of their way to get you a part as quick as possible if not in stock. Staff is friendly and knowledgeable. Highly recommended!!!

I have done business with this site (formerly Thomsons) back in the day when they were one of the…read moreonly shops in town. Until recently, I appreciated thier ability to turn rotors. On Friday Oct 11 I called and asked if they would turn 4 rotors for me on Sat. They told me yes. I brought the rotors in at 8am as they suggested. The gentlemen behind the counter told me NO. They would not be able to turn them. I explained to them I called earlier, was told they would and how I need them. When I returned later they were UGLY. "That will be $90." Inner surface not cleaned for a good seat on the lathe (produce runout), EVERY rotor had LOTS of rust remaining. I asked for a micrometer and measured them. The front were still .050 from min while the rears were .030 from min. WHY DID THEY WASTE MY TIME AND PRODUCE JUNK? Now I was faced with waiting for 2 more days until the rotors would be available. Guess they taught me never to have rotors turned. I went elsewhere to buy new rotors.

Drew was a great help sorting out what was needed. Had good product knowledge and very polite.read more

Stopped in this last weekend for headlight bulb replacement. Trevon the associate I interacted…read morewith over the phone, greeted me and apologized that the item was unexpectedly out of stock. He arranged for another local store to fill the order and confirmed that they had it in stock. Went over to the other store and had a polar opposite experience. Manager came out when I pointed out that the bulbs were not installed straight and told me that there was nothing he could do about it and that I'd have to go to a shop to complete the installation. He also lied stating that they don't do bulb replacement, which there website clearly shows that he was lying. He smirked and just stood there, and again refused to offer any other help. Went back to see Trevon at the original store who was able to rectify the installation within just a few minutes. Will never return to the Randall Road O'Reilly's Will definitely return to the Rt. 38 O'Reilly's

Awesome customer service! I was denied the service of switching from my winter tires to my summer…read moreat the St. Charles East location, but welcomed with no issues here at a fair price. I sincerely appreciate that gesture and they have earned my future business!

They'll take advantage of you if you let them. I felt compelled to leave a review after realizing…read morewhat happened. In 2021, they charged me $140 for a full synthetic oil change. At the time, as a new driver, I didn't think much of it--but looking back, it's clear they overcharged just because they could. If you're considering this place, think twice.

Just had the most amazing experience from David! He was very knowledgeable and took care of my…read moreissue immediately!!! Highly recommend !!!!!

Just recently moved to town and was having issues with my brake pads. Pulled up to Advance Auto…read moreParts and struggled a bit to change the parts. David jumped through hoops to help me out and cater to my terrible shade tree mechanic issues. I will only go to this store for car upgrades.

Chris is awesome, super helpful since bringing my Audi s4 in. Had a bunch of issues with my car and…read morewanted to get my extended warranty to cover it which was a long process. He kept me updated throughout the entire process and answered any questions I had. Does great work and has a lot of experience. Prices are great, I will definitely be back in the future.

Amazing station in my opinion. Decent prices and lots of pumps, with a huge interior space with…read moresnacks and a very tasty taco stand. Clean bathrooms as well

We drove in to use the car wash as there was no line. After I paid we moved into the wash but it…read moredid not pull the car forward as indicated. I eventually pulled forward as the doors nearly closed on my car and then had to drive through as the car wash shut off. On exit I noticed it ripped my left tire and reported this to the attendant, which responded this happens a lot but you lucky as the valve normally gets ripped off and your did not. I now have $500 damage and waiting for them to call me after filling in a damage report. No response from them.

I was very pleased with the service that I received here. The salesmen were very helpful in getting…read morea new battery put in my car.

My local Autoparts store I love very much! They're very friendly, helpful, and know how to treat a…read morecustomer. Im cool with AAP because they charge my dead batteries with the proper chargers, are always quick plus the prices are fairly decent. I recommend AAP to everyone!

Absolutely amazing work. You can't go wrong bringing your car here for repairs. Honest, reliable,…read moreand top-notch service. Highly recommend!

Great people to work with. Analysis of the problem right away. Quote and service was fast. Will…read moredefinitely go back.