Honestly i've NEVER ever wrote a BAD review for ANY shop/restaurant. When i lived in Cortland, I…read morewent here for any of my car issues and every oil change and maintenance for a few years (Infiniti Q50). I never had any problems with this mechanic. Friendly front desk guy, Stephen. i moved away and I still came here (30 min travel) because finding a honest and detail-oriented mechanic can be hard. I don't know what happened this time around. I came for an oil change, and there's a rattling under my car that I want investigated and Stephen is aware that my exhaust has been rusting and I have been here to weld it back together before. I made sure the welder was there when I dropped it off. 1. I dropped off my car , they kept it over the weekend, when I picked it up on Monday, there were deep scratches in my driver door frame, like someone tried to pry it open. The shop does NOT have cameras facing your cars that is in their possession, in their private lot. They don't take responsibility for anything that happens to your car. Don't even have cameras just so I can file an insurance claim (should be bare minimum, but owner only has camera facing their door so someone doesn't break into their shop, your car in their lot is fair game). 2. Welder fixed the rattling (a heat shield rusting), but completely disregarded my tailpipe that was rusting off. (but they told me something that they noticed that I didn't ask initially know about -- I had a bad wheel bearing, which they called me to notify me and I ok'ed them to fix immediately, so idk why they didn't care or notice that my tail pipe was holding by a thread). My tail pipe literally fell off on the highway on Monday , right after I picked up my car to drive home. They offered to fix it for me but obviously I gotta pay to get it fixed. At bare minimum, I should've been told that this can come off (as an average car owner that doesn't have a lift, the shop should've seen that easily when investigating the heat shield) and a literal danger to the road. Luckily it didn't hit anyone on the highway. I decided to go to a different shop to put in a new tailpipe for $80.

Hello everyone! I'm just here to leave an honest review! I…read morewent there to get an alignment for to today, at4 p.m The guy I spoke told me to come at that time so I was like ok, so when I get there. I told em I came here to get an alignment he told me, for what time I told em @t 4:00 p.m then he said sorry but I thought I told u tomorrow at 4, I was like that's not what you told me on the phone for today at 4. He said I didn't say that, was like wow very unprofessional! Then had like a Smirk on his face when other coworker was there listening to our conversation. So long story short, I drove almost 45 min, just for him to tell me that. I would not recommend anyone taking there vehicles there, there send off's. I'm never taking my car there NEVER! I hope no one experience anything like this.

Ken's reminds me of the old Denny's Service Center, the mechanic I had been taking all of my cars…read moreto from my first until I found Ken's after moving from the South Side over 20 years ago. Anyone who knows of the old Denny's knows this is the highest praise I can give a mechanic shop. I have been going here for years. When I moved to the are many years ago, I was looking for a place to take my car that filled the three main criteria for any business I can be loyal to: Honest, Competent and Fair Priced. It took me several different places before I found one that consistently ticked all three boxes, and that is Ken's.

Absolutely amazing work. You can't go wrong bringing your car here for repairs. Honest, reliable,…read moreand top-notch service. Highly recommend!

The best auto repair shop in town !!!.... They do Excellent work , and are very honest ....Best…read more price in town . The turnaround time is amazing, I got my car back within the day . The owner is extremely helpful guy, he went above and beyond to offer the best advice and solution... never met a mechanic, so honest... can't say enough good things about this shop ... Thank you guys !!!

Took car there 10 days ago because it was making a squeaking sound. Ethan the young "mechanic "…read morecalled and said it was a steering rack. Told me the clock spring was disconnected too. Total was $1300. 4 days later front tire completely falls, axle snaps, and ball joint falls out. Owner says get it towed in and he'll work with me. Quotes me $2300 for the second part of the job. Tried calling owner no response. Very unprofessional and not willing to admit they made a mistake or work with me. Not to mention this tire falling off could of killed me. They deny the second damage had anything to do with the first job but I've spoken to enough people that said at a minimum they should of done a full inspection of the front end. If they had a done a thorough inspection I would of happily paid the money. Instead two tows and here we are. Avoid this shop and go somewhere that knows what their doing and doesn't avoid phone calls when things don't go there way. In life it's how you respond to the tough times that define you.

Very thorough and honest staff. Attempt to clarify and explain things well. Trust them like family…read more Glad they are close by for my maintenance needs. Mike Anderer Geneva

They are a honest, reliable and knowledgeable. I wouldn't bring my car any where else.read more

My family and I had our boats' trailer tires replaced. 1 month later we had a week long trip in…read moreMichigan planned and we were taking our boat. The morning of our trip, one of the trailer tires was flat. My husband called Belle Tire immediately after spotting the flat and spoke to Bradley. Bradley was so kind enough to squeeze us in to replace the tire within the hour. We knew they were busy and we were extremely grateful with how flexible and nice everyone was. Overall great experience with Belle Tire. We've had a few car tires changed there and they are always great with us! Highly recommend this place if you're looking for a place where you're not just a customer looking for new tires!

Thank you to Belle Tire for the wonderful and immediate service!…read moreWe stopped in to fill up our tire with air, and a gentleman came out right away and noticed there was a gash in it. They promptly replaced our tires, and the whole team was so helpful. A special thanks to Joe at the front desk for keeping us informed throughout the process. Great service all around!

I've been taking my cars to Gill's for six years. I've never had a problem. Honest and helpful…read morecrew. I found the shop via a recommendation from someone with multiple work trucks for his company.

Everyone who works there are beyond rude. They refuse to accept responsibility for the damage…read morecaused to vehicles. They are not accredited at all with the Better Business Bureau.

Took my car in for a rattling; They could not figure out the problem and had to take it in multiple…read moretimes. Eventually figured out the problem on the third or fourth visit, but dealing with them was overall a waste of time.

Well known father and son local Batavia vehicle repair business. They employ ASE mechanics and…read morestand by their quality of work, ranging from general everyday transportation to high-end exotic and older collector vehicles.

well, first of all i don't know much about auto repair. For me, to go to an auto-shop is a dreadful…read moreexperience as i don't really know what is going on and whether folks are trustworthy or not. My friend recommended me this one. She found it out through good reviews in Yelp and Google. The guy at the shop was very friendly, able to identify the issue with my car right away, and fix it into a great back to perfect condition. I'm happy with the service. The part that shocks me the most was the $95 labor per hour.. I don't know what the usual rate for labor is but this seems very pricey. I wish i had done more researches before say yes to them once they gave me the price quote though.

We took my wife's BMW to Import Motors to avoid going to a car dealer (Patrick BMW are crooks, see…read moremy review for details). It turns out Import Motors is an honest place that offers fair pricing for work. We'll definitely take her car back there for more repairs as they're needed. It's nice to know of an honest mechanic in the area! Update: 5 years after finding Import Motors we can't stress enough how awesome and honest they are. John is a stand up guy and we couldn't be happier to have a great mechanic.