Christain Salazar was great!! he took his time and was patient with me while assistance me with my…read morewindshield blades

johnny is the guy to get the job done answered all the question I had really great customer service…read moreskills. If you have any question he is the guy

After a really bad experience at another local alignment shop I had trusted for 20 years, I wanted…read moreto share my experience with TRUXX for any Jeep owners in the area. I spent a good amount of money at the other shop having a 3.5" MetalCloak spring lift and Bilstein 5100 shocks installed along with an alignment, only to end up with a severe death wobble the minute I left the shop. I brought the Jeep back and explained the issue. They performed another alignment, charged me again, and then told me they couldn't stop the death wobble and had done all they could do. At that point, I was basically left hanging out to dry. I then contacted Ethan at TRUXX. They looked over my 2023 JT and immediately knew what needed to be addressed. I left the Jeep with them, and they had everything corrected within 24 hours after the parts arrived. The Jeep now drives the way it should -- and then some. If you own a Jeep in Denton County and need suspension, steering, alignment, or death wobble diagnosis, I highly recommend TRUXX. They are extremely knowledgeable, know Jeeps inside and out, and actually take the time to properly diagnose the problem instead of guessing. A+++ experience

This place sucks. It was better when it was 4 Wheel parts they don't carry nothing anymore just…read morestuff. All they wanna do is bed covers bumpers and they're not very helpful when you're trying to order something aftermarket when you want something for your off-road vehicle better off going to a different shop

Well, there's your problem. No - you don't remove the head to replace plugs and coils on a 2014…read moreCamaro 3.6. I'll do this in my garage in under an hour. Do better. Emily W. Customer Service We truly value our reputation for honesty, and it's never our intention to make a customer feel taken advantage of. Automotive quotes can vary significantly based on the specific engine's labor requirements and the quality of parts used. replacing the spark plugs is a labor-intensive job because the intake manifold must be removed to access them, which typically takes about 2.5 to 3 hours of labor.

They nicely quoted me 2500 for parts and labor on a catalytic convertor and 1458 to order and…read morereplace downstream sensor. I feel bad for those who don't know any better. I decided to order the part and take my business elsewhere. The OEM catalytic converter ran me about $540 on Mazda parts and the OEM downstream cost me $140 smh the parts were $680!! These assholes tried to run up $3200 in labor cost. Needless to say, I wasted 192 bucks on a diagnostic for them to do nothing. I went to the mechanic up the street who told me to get OEM parts first (02 sensor) and that would likely fix it smh he told me this for free smh Talk about putting a bad taste in your mouth, I hope this place goes out of business. Oh, and they couldn't even drive my car up to the front like a normal repair shop smh I got my steps in but I thought what terrible service.

Needed service for my Mercedes. Love this shop and the people in it. Highly recommended. No run…read morearound sir service nonsense and surprise. Bringing in the Land Rover when that needs anything as well. Finding trusty shops is hard but try this one. You'll come back again. I give them a gold star.

UPDATE: After reviewing the documentation from the second repair facility, management acknowledged…read moreresponsibility for the issue and reimbursed the repair costs. My original experience involved an oil leak following service, and a second repair facility documented an overtightened drain plug, incorrect washer installation, and resulting oil pan damage. The process of resolving the matter was lengthy and required considerable follow-up on my part. However, after the documentation was reviewed by management, they accepted responsibility, apologized, and reimbursed the repair costs in full. I am updating this review to reflect their efforts to ultimately resolve the matter.

Had a coupon for this place and made a reservation on a Saturday. Man, they were packed. I had wait…read moremore than an hour for the oil change. Not bad work, didn't feel pressured to get any extra service. Fair priced.

Expensive engine repair. Quoted 3000 for timing chain, 3000 for cylinder head, 1300 for catalyst…read moreconverter. I didn't do the repairs because that's over Kbb value on the car and it cost me 500 just to diagnose that. Didn't have the car for a week.

I've brought my other vehicle's here before; this time it was my other 04 Dakota. They did great…read morework, great communication, there were a couple of hiccups but nothing we couldn't figure out. I've said it before about this place it is one of the few shops that actually make me feel good after spending $1k+ lol. While talking to them I had them give me a quote for doing a heater/evap core on the same vehicle anybody who knows how labor intensive that is knows it is no small job. They quoted me a little over $2k and I know they will do a great job on that as well whenever I bring it back in and they will get another great review. Thanks again to Chris (my service advisor) and Scott (the mechanic).

These guys are the best. Thank you Chris for taking care of our dead batter 911. Really appreciate…read moreyou all and our next auto need -- we'll come back to you first.

If I could give it zero I would. Sold faulty parts cost me close to 1000 dollars to chase the…read moreproblems that would have been fixed if the part they sold me to begin with was ok. When I went to talk to the "manager". Ian Prosser, He hid in the back and told his employees to tell me he was not here and to come back in an hour. I saw him, did not know him. So when I came back in an hour and saw it was him, I asked him why he lies and he just said he was busy. I have spent 1000s of dollars here, will never go back.

These guys are always so helpful. I have gotten some wax for our Whole House Generator, floor mat…read morecleaners, battery check, and washer fluid in the last 3 months. THey were helpful advising a good wax, and doing a battery check and it was good. They always build their stores with plenty of parking too.

Great service, upfront pricing. I had a dent on the side of my fender and they were able to remove…read moreit the same day.

Hugh is a dent removal ninja! I dented my wife's new Tahoe, which had me in the doghouse. A very…read morevisible 4" dent on the front passenger fender. I called on Friday and he was able to fit me in on Monday AM. After 1 hr he returned my Tahoe in near perfect condition. I could not be more please with his handiwork.