Dr. Wu and his staff were amazing. Everyone was knowledgeable, compassionate, and made me feel…read morecomfortable throughout my care. Dr. Wu is highly skilled and took the time to explain everything. I had significant lower back pain, and after my procedure I felt immense relief. I am incredibly grateful to Dr. Wu and his wonderful team and highly recommend them to anyone seeking exceptional care.

The page indicates that consultations are available, but when I called I was told they are not…read moretaking new patients.

I have been seeing Dr. Arita for almost 10 years. Recently, I have had pain in my lower back, and…read morealthough I have been going to chiropractors for a year, it has not gotten better, so I visited Dr. Arita. After two consultations, he gave me a painkiller injection in my lower back. Dr. Arita's diagnosis was accurate, and thanks to him, I have improved to an amazing extent. Also, when I had the injection in my lower back, the procedure was done in the doctor's office, so I didn't have to go to another hospital, which was very convenient. Also, two nurses were by my side all the time, holding my hand. The doctor also talked to me about various things, which helped me relax as I was scared of the injection, which was very reassuring. I live in OC, so it's a little far, but Dr. Arita carefully considers the treatment options, so I think he's a trustworthy doctor. He doesn't make me go back in for many times. First, he listens to me, identifies the area that hurts, prescribes the appropriate medicine, and if that doesn't work, he tells me the next treatment. Then, after I get better, he introduces me to physical therapy and releases me from my own consultation, so I don't have to go there unnecessarily. If I ever have any pain in the future I won't hesitate to go to him.

Dr. Arita is the kindest, caring, most professional and best ever at injections and procedures for…read morepain/ pain management. Today, I had a cortisone shot in both hips for bursitis. I felt one second, if that of the needle entering and wham all done! Already, my right sided hip pain is gone and my left about 70%. The office staff is exceptional, always. Thank you Dr. Arita for your continual care. I recommend you to everyone that needs a pain management Doctor, injections and other procedures for pain.

After months of dealing with severe eye pain and feeling like no one was really listening, I…read morefinally found a pain management doctor who took my pain seriously. Living with lupus and sjogrens has been difficult, and it meant so much to have a doctor who listened, instead of making me feel like I just had to live with the pain. For the first time in a long time, I felt heard and validated. I'm just starting my medication, but for the first time in a long time, I feel hopeful. I'm so grateful to have found a doctor who truly cares.

The office staff is fantastic, the billing office is fantastic. Veronica Arres was fantastic. She…read morewas my MHNP before she transferred to a different practice that doesn't accept my insurance. Loren, the TMS tech, was fantastic. Madonna, a nurse, was fantastic. Dr. Ananth gave me two referrals that I was very desperate for, and I greatly appreciate that! They were referrals for treatments that they do not do in that office and are pretty extreme. He said he wanted me to exhaust all other options before giving me referrals to those two treatments. I did exhaust all other options, so he did finally give me those two referrals. Again, I'm very grateful to him for doing that because I don't think I would've been able to pursue those treatments without his referral or a referral by another psychiatrist. One thing that bothers me a lot, though, is that, instead of being offered Spravato, which is covered by my insurance, I could only do IV ketamine there. I don't know why they didn't offer Sp I experienced zero effect until my sixth treatment. Cash pay at that time for me was extremely expensive (about $600 per session). So, the first $3000 worth of IV Ketamine treatment was completely ineffective for me.

Great guy very busy he is easy to talk to . And knows his stuff. Had pain he fixed it . months…read morelater came back. He is too far from me now but if you are in Torrance look him up

I would like to express my concerns regarding my recent experience as a patient, which has been one…read moreof the most challenging in my 53 years. When a patient is referred to your practice, it is typically with the expectation of receiving medical assistance and having their concerns addressed. I sought your office for pain management, specifically to help alleviate my discomfort. I have undergone a total left knee replacement and five additional surgeries, which have limited my range of motion to 74 degrees. I am currently attending physical therapy twice a week to improve my mobility. I am experiencing pain, swelling, and fluid in my knee. Despite this, your primary concern appeared to be regarding the medication I am prescribed, which is indeed for pain. Had you thoroughly reviewed my medical records, you would have understood my complete history, which would have explained my inability to take the medication you suggested. Your recommendation to take Tylenol felt dismissive and unhelpful. I felt that I was not truly heard, nor did I perceive a genuine concern for my well-being as a patient. I left your office questioning the purpose of my visit, and I believe no patient should ever feel this way. I am not merely a statistic or someone seeking drugs; I am a patient experiencing chronic pain due to unforeseen complications from my surgeries. It seemed as though the focus was on a general approach to patient care rather than an individualized assessment of my specific needs.

The staff and doctors are really nice. Very clean location, intake forms aren't overly long, easy…read moreto find, and free parking. They offer texting to communicate if you want to do that, too. That's very convenient. But why does it take 7 months to get 4 appointments?? The practice must be terribly overbooked or mismanaged higher up. If that weren't the case, I would give them four stars. Not five stars because I see no point in doing a test run twice when it worked the first time, nor why I'm made to wait SIX WEEKS between each appointment! It's nauseating! I will be changing my primary medical group in order to be sent to a better managed and more efficient pain management practice as soon as my final procedure is done IN SIX WEEKS Not to mention that when I cried in frustration, one of the staff members looked at me with derision. Gee thanks, young lady. I do NOT want to be told, "We're sorry you have had to wait so long. Please call us at +1 (424) 903-7007 to share with us how we can help you better." I'm telling you *here* in this review--just like many others have done. Nobody deserves to receive insincere and meaningless apologies offering the exact same process as the solution. Instead, what I want is a name of an office or reinado manager to whom I can speak to hear how they plan to fix this situation. I will be screenshotting many of these review's and submitting them to Optum and Anthem Blue Cross in support of my request to receive a coveted referral to a different practice.

In a past few years, things at this office have gone downhill like Tom Cruise in Top Gun when his…read moreplane lost power. Dr DeLeon was fantastic and only set appointments every 3 months and would fill prescriptions only as needed and when requested. Fast forward to the current situation. After DeLeon left, he was replaced by Dr Ono who seems competent but insists on appointments much more frequently when it isn't necessary. I believe the Synovation group is putting the screws on doctors to maximize profits. I just received a "reminder" that I had an appointment the following day even though nothing was scheduled by me. When I called to find out about this "appointment", I learned it was to send a prescription to my pharmacy for an order I didn't even request. They are BILLING INSURANCE for an appointment that isn't even an appointment! They want to get paid for a full appointment so they can do this every month. I don't take pain medicine just to take it. That means I don't even need more each month. I have no desire to become dependent on pain medication. This practice is so unbelievably shady, I can't even express my feelings fully without fear of using some extremely colorful language shall I say. I don't know why Synovation thinks this is acceptable but if it continues, I'm gone. I DO NOT recommend this company to anyone the way they are currently conducting business. I would not be surprised if they are investigated soon because this is insane.

Dr. Von Kriengenberg was fair, nothing special about her, however her staff is AWFUL! It took…read moreapproximately 10 phone calls for someone to answer the phone, I tried scheduling an appointment for over a week, even leaving multiple messages, but no one returns calls or the voicemail is full. Once I finally saw the doctor, she suggested a follow up visit in 1 month. I asked if I should schedule it then, but she said no, they'd reach out & schedule with me directly. I never heard from them... 2 1/2 months later I tried calling them to schedule an appointment & experienced the same issues as the 1st time I tried to schedule an appointment- I finally reached someone @ 4 months past my initial appointment. I spoke w/ the scheduling person & she said she couldn't schedule & that someone would call me back that day, to schedule an appointment. Surprise, Surprise they never called... I've tried following up a few times since then, but again nobody answers... I've given up, doctor wasn't that great anyway- By the way, my initial appointment was in Jan 2024, it is now June 2024 & still haven't heard from them, other than a bill I received in May. If you're smart, you'd find another physician! I wish my insurance still took my original doctor.

Front staff is extremely rude, especially so telephonically. I had two rounds of shots at this…read moreoffice for back pain and I had to be the one calling to ask about approvals from the insurance. It took months of back and forth. I would think they would be more attentive as people that go there are very often experiencing immense pain. Dr. Katrina Von Kriegenbergh is very attentive during the office visit. However, when the first shot didn't alleviate the pain she devised a plan b which included another set of shots and a proposed plan C if necessary. During the procedure nothing was explained, I was told to pick up my shirt and lay face down. No guidance as to what to expect from the procedure while the doctor and her assistant spoke to each other about irrelevant things. Perhaps it's due to them doing this repetitively however, it'd be less nerve racking if the procedure was briefly explained to the patient. After the shots I was told I'd get a follow up call within 2 days to see if they had worked, it's been over 6 months and I never received that call. I did however get a bill for over $200, for the shots they advised me wouldn't cost me anything out of pocket. Needless to say there will be no further follow up from me. I'll unfortunately have to look elsewhere.

Went to the UCLA Ortho Clinic as I had back pain. For sure I knew at age 78 I had degenerative…read moredisease. While the clinic is supposedly under the supervision of Dr.Yang I ended up seeing a Resident Who I believe wishes he were somewhere else. At the end of the visit Dr. Yang comes in, offering a few words, and departs. Don't remember him discussing the case. The experience was disappointing. Fast forward a year.... My back is worse and I am having Sciatic problems. Can't take NSAIDS so I am stuck with Prednisone....not good! I visited my primary care doctor and attempted to make an Ortho appointment. It seems that as I prior walked into the Otho Clinic I can't use it again and I am eternally locked to Dr. Yang as my Orthopedic Physician. Dr. Yang is an elusive fellow. Takes months to get an appointment. Online there is no way to "remove" Dr. Yang and make an appointment (hopefully sooner) with a different specialist. Last I looked appointments with the elusive Dr. were 2 months into the future. I know there are other Orthopedists. I would travel to Westwood if that was the only way to gain a near future appointment. A few words about UCLA care in general. While it is a teaching hospital with all the latest and greatest treatments it does have problems. They have, over the past years tried to bulk up outpatient flow by taking in additional Primary Care doctors. What they haven't done is to bulk up ancillary services and the availability of specialists. SO....for an x-ray or other outpatient need you end up being scheduled a month later. In the case of orthopedics try/ 2 months to gain an appointment. This is not customer based good medical care.

Kyle S Yang impressive on knowledge. My husband's neurosurgeon recommended me to see an orthopedic…read moresurgeon for a noninvasive shot in my sacrial area that he doesn't do. Yes the wait is long and yes office staff not warm (staff generally in medical industry is a problem) and yes because Dr Yang is busy is because he is premier at what he does. I came in not like a social visit because busy doctors like to focus and solve an issue. I provided my MRI results, medical records, and with just a few questions pros and cons based on my research and neurosurgeon advice. Dr Yang gave a better recommended shot (also without oblation ...means to not cutting nerves). . It's a temporary shot to reduce inflammation to help heal and manage pain. The surgical staff is amazing!. I woke up without pain Doctor personally after shot visited and instructed to rest a week, no gym lifting ... just light walking , and no driving for month or minimally.On 3rd month follow up visit I was able to drive 45 minutes without pain. Dr Yang then recommended pain management and therapy and a sleep number bed to support my back which he also uses. I can drive an hour now but always have to walk afterwards for my collagen issue situation.Now able a light gym workout, bike and walk again... enjoy life. He is very rare for his age and gifted... a truly vocational doctor that I also recommended to partner with my Neurosurgeon Dr Liker.

Doctor Proano treats my back issue with concern and compassion. He takes the time to really know…read morewhat works for me. I'm very grateful for Dr. Proano and his staff.

Great Dr been with him for 15yrs and have referred him to many people…read more Great office staff too

Dr. Kerr is my new best friend!!! I was in excruciating pain for over a year and a half. My pain…read morewas caused from degenerative disc disease. I have been an active person my entire life Snow skiing, water skiing, skydiving etc. With just a simple procedure I am now 100% pain-free thanks to Dr. Kerr. Dr Kerr takes time to listen to me no matter how many questions I may have. I am sure the procedure will have to be repeated at some point as it is not a cure but my body is pain free and that is good enough for me. I highly recommend Dr. Kerr... she is amazing! Vicki Silva Madden

I've been a patient just over a year. Dr Kerr is kind, thorough and offers both in person and…read moretelehealth visits. She listens, and communicates well within her office and affiliates to get you timely care. Very grateful.

Dr. Tondravi has helped keep me active despite having numerous issues with my lumbar spine. I've…read moreavoided back surgery thanks to his minimally invasive procedures. Total trust. Highly recommended!

Unless you have hours to waste and enjoy being treated as an afterthought, I would strongly…read morereconsider booking with Nader Tondravi. My appointment was scheduled for 1:00 PM for ongoing pain that I had already waited weeks to address. I arrived on time and got brought into the examination room and sat there until 2:30 PM before finally leaving because Dr. Tondravi never showed up. During that entire hour and a half, I was first told he was at lunch, then later told he was 'on a call,' which conveniently kept me waiting under the assumption he'd be in any minute. No one was honest about how long the delay would be, and no one offered me the courtesy of rescheduling. Apparently my time and pain were not important enough to warrant basic communication. At 3:43 PM, nearly three hours after my scheduled appointment, I received a voicemail from Dr. Tondravi apologizing (after I filed a complaint with UCLA) and explaining he had been on an insurance call for another patient. While advocating for a patient is certainly part of the job, it's ironic to champion patient care while simultaneously showing complete disregard for another patient sitting in pain in your waiting room. To make matters worse, as I was leaving after waiting 90 minutes without being seen, his staff still stopped me to ask about my copay, which felt like a fitting end to an already unacceptable experience. The issue wasn't that he was delayed. The issue was the arrogance of assuming a patient should sit indefinitely with no transparency while his office offered excuse after excuse. For someone in healthcare, the lack of respect, communication, and professionalism was staggering.