I escalated an issue and never heard back then it was escalated again and I still don't understand…read morewhy I was charged for what I was charged with. I've spoken to four people today and not one of them could help me with my issue. I will tell everyone I know not to shop at Best Buy and I also will never step foot in there again. Complete rip off!

Do not use their dishwasher repair service. The installers are totally inept and unable to install…read morethe dishwasher correctly. Best Buy charged me for the installation even though I had to call the installers out three times. They were still unable to do it. I had the dishwasher reinstalled twice Three times that they did it. Save yourself some money and have them deliver it but find out who the installer recommended by brand of dishwasher and use them instead. I recommend Kimball appliance.

I am so-so on this business. I have been coming to this location since I moved back to Denver in…read more2020. The location is on the east side of Colorado Blvd, just north of a Hampton Suites Hotel. It somewhat shares a parking lot with Whole Foods. The parking lot is really large though. A lot has changed in Denver, and saying so respectfully, not for the better. I would visit frequently the first two years I moved to Denver. However, I don't like being approached by random strangers. I will try to be politically correct as I call them the squeegee people. I wish the management would handle this. It is private property and frankly disrupting customers is bad business. It gives a bad impression to customers. For a while in 2022 and 2023, the parking lot was messy. I think it has improved some this year. I will watch the next time I am in the area or stop by, to confirm. Most of the time I either order online or pay someone I trust to run the errands. This year has been quite busy in my life. Now, to the pricing. It is mostly reasonable. I would watch their return policy though. Not everything can be returned and you should always have your receipt to return an item. Some things can be returned within 90 days, some things with less time frame. Again, check the receipt regarding the return policy. I would suggest confirming what is in stock with a phone call too. From my experience, though the website states something is in stock, it may not be. Calling before making the trip will make things smoother for you. My latest reason for shopping here has been to purchase Husky red bins for organizing. I like that they have different sizes and they are very sturdy. They also have snapping lids. The parking lot is big and most of the employees are helpful when asked. I would give it a 3.5 out of 5 stars, but not sure we can give a half star.

Staff made it seem like we were a bother for asking them to do their job and not have social hour…read more Annoying.

I had a failed espresso machine repair, which was a problem as I live far away. That said, they…read morestood steadfast behind their 60 day warranty, took the machine back in the next time I was in Denver as a rush item, and turned it back around quickly. I am happily back to my quality java.

They repaired everything but the downpayment is just for the assessment then they charge you more…read more$$ for the repair - and the downpayment is not applied Once you leave your appliance your at their mercy - I paid as much to repair my robot Vacumn as I would to buy a new one on Amazon

Buyer beware when shopping at the Evans store. They took my money and misplaced the dryer. 10…read moredays later and no one can give an answer regarding location and delivery.

I was in the market for a used washer and dryer set for my rental home and found this place while…read morelooking on Yelp. They have both new and used appliances which are reasonably priced and with stopping in for. The used appliances are towards the very back of the store and it's hit or miss. Luckily for me the day I went they had what I was looking for. I was in search of a front load white set since they would be installed in my kitchen area. They happened to have a Maytag set that was about 8-9 years old and in great condition. I bought the set for $650 and they offer delivery and install for $75 which was nice. They also have a standard 30 day warranty on their used appliances and you have the option to buy a longer warranty for about $80 for each appliance. I opted out of the extended warranty and the set o purchased has been working great since I bought them about 2 months ago. Worth stopping in if you need an affordable appliance replacement!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

Showed up promptly and removed my refrigerator with ease and also snagged some junk for me that I…read morehad laying around my patio. Super friendly and professional. Would highly recommend!

From the owner: We are here to help with all your appliance removal needs at great prices! Our friendly team also…read moreoffers junk removal services, so you can count on us to haul away just about anything, anytime. We proudly serve Denver and the surrounding metro areas, reaching as far north as Fort Lupton and Hudson, out to Bennett, and over to Evergreen. Just a heads up—out-of-town fees may apply. We love to provide free estimates over the phone, so feel free to reach out!

Issue with refrigerator and didn't do anything to resolve it. Do not recommend appliance factory or…read morebuying a open box even if it's a "a" rating

I am really like the service at Aurora appliance factory. the staff is so knoligblecand friendly…read more they make a great feel for me! special thanks to Shauna, she has priestly walk me true the all process. great job guys!