Came to this location to check out a vehicle I seen online. I was greeted by the owner and shown…read morethe vehicle I inquired about. It was exactly as described on the listing and even nicer in person. He was very informative and super honest. Had my mechanic with me and everything was right on point. Nice to still have this kind of service in this day and age. I will definitely be back for any future needs. Thanks!

They constantly lie. I bought a car and they gave me a car with a faulty ABS system, and I had an…read moreaccident. After that, the car had constant problems. I don't recommend it. These people are always scamming you. If you buy a car from them, you'll never be able to escape. I recommend you think twice before buying a car from them.

when I say this car lot really hold they part of the bargain with everything they say. brought my…read morevehicle in after I got a inspection on it. and whatever was on the list they got right on it and fixed it without no problems at all. the customer service is great.

Let's start by NOT letting an actual kid try to sell me a car. The boy who was assisting me was in…read morehigh school. (Not an assumption, he told us). Second- know where the cars are located. It was a very hot day and I have a chronic illness. Walking around helping them look for a car is ridiculous. Lastly, the car we drove 40+ minutes to see didn't have a working air conditioner. Beautiful car and all I can think about is getting out of it ASAP. What if we were considering that car in the winter? We would've be stuck with a car that needed is a/c repaired. No thanks. Side note- none of the cars we looked at were clean. Some had trash and debris in them. Others had a unpleasant odor. But if these things don't bother you, know that their prices are very reasonable

Really pleased with my experience with Chicago Auto Warehouse. I was able to remove the hassle and…read morestress of finagling a trade in while also purchasing a new car with a suburban dealer. Derek gave me a fair deal for my beloved BMW, but more importantly, at 9 months pregnant, made the process very easy and efficient. I was looking for a very specific replacement vehicle, but if I was aware of this place sooner, I bet they could have found it for me and I would have happily done both sides of the transaction with them. They have really nice cars on site, and a great business model. Highly recommend whether you are buying or selling a quality vehicle.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

purchased a vehicle on April 03, 2024. Upon test drive , I asked the representative/salesman about…read morethe tape around the hoses and the tire pressure monitoring light. Cristian ( the representative) stated the tape was standard because it helped insulate electrical components of vehicle and stated the tire pressure monitoring light was coming on due to snow and rain. I drove vehicle home, but ride was bumpy and car seemed to be pulling to one side. I drove vehicle to tire shop , the shop said tires were bad and needed new ones. I called Cristian next day and he said he needed to speak with manager &would call me back. He did not call me back. I called on Friday as well, left a text message ( still have). Cristian did not respond. I drove car to auto repair place in Griffith, Indiana to have vehicle check up. I called Cristian again, after no response. I called New Wheels , spoke with someone named Cathy and was told manager unavailable after explaining the tire situations ( too bad ) to drive car back to dealership. On Tuesday, the autoplace in Griffith stated that tires had bad tires plus different size lug nuts on tires thst would have made it impossible for me to change tire if flat occured. Also, found that engine was washed to hide oil leaks and 2 significant belts were dry rodded. I sent Cathy the images of said challenges. She said she would speak to manager. Said that best thing was to drive csr back. I again told her it was a safety issue. I contacted warranty company but none of issues were covered. I psid autoshop to fix the problems. I sent NEW Wheels the billed receipt on April 15, 2024 to ask them to cover /reimburse me additional $769 that was spent to make car safe to drive. New Wheels has not contacted me back in over a week. Pleasant enough to sell car and make car look pretty. Changed what was conveyed over phone in person.

I purchased a 2021 Audi Q5 from this dealership based on the advertised features and condition of…read morethe vehicle, specifically including Apple CarPlay, Bluetooth connectivity, navigation/online functionality, and a properly functioning Audi MMI system. Shortly after purchase, I discovered the vehicle has significant electronic and infotainment issues that were either undisclosed or not properly inspected before sale. Issues identified include: * Apple CarPlay does not work at all * Bluetooth/device pairing is nonfunctional or unreliable * Navigation and online services cannot connect * SiriusXM song/title display continuously blinks on and off * The MMI system repeatedly displays "No data connection could be established" errors * The vehicle appears unable to properly establish network/service connectivity * System resets/factory resets fail with "The system could not reset" errors * The vehicle still appears tied to a previous user account ("Amy Forster has remote access rights"), indicating the system may not have been properly cleared/reset before sale * Multiple warning/error messages appear relating to online services and connectivity * Audi dealership evaluation indicated missing hardware/components related to connectivity/MMI functionality I specifically took the vehicle to Audi for evaluation because the dealership initially suggested the issue was minor and "probably just a switch." Audi advised that the system appears to be missing required components/chips necessary for proper connectivity functionality and estimated repairs could exceed several thousand dollars. When I contacted the dealership and asked to speak with a manager, the situation was downplayed despite the seriousness and extent of the issues. I was then scheduled for an appointment at Addison Auto Clinic on Tuesday at 8:30 AM -- notably after the dealership's stated 10-day warranty/guarantee period. This timing is extremely concerning and gives the appearance of intentionally delaying inspection until after the limited guarantee expires. Additionally, I was never offered an extended warranty at the time of purchase, despite the dealership now suggesting these costly electronic failures are my responsibility. Had these issues been disclosed beforehand, or had I been informed that major components may be missing or malfunctioning, I would not have proceeded with the purchase under these terms. This vehicle was advertised and sold with features that are currently unusable. The system also should have been fully cleared/reset prior to resale. The fact that another individual still appears associated with remote access rights raises further concerns regarding the dealership's inspection, preparation, and disclosure practices. At this point, I am requesting: * Immediate resolution and repair at the dealership's expense OR * Reimbursement/compensation for necessary repairs OR * An appropriate remedy under consumer protection laws for a materially misrepresented vehicle sale I have documented the issues with photos/videos showing: * Connectivity failures * Failed system reset attempts * Warning/error messages * Nonfunctional online services * Prior account still linked to vehicle * Ongoing infotainment malfunctioning Selling a vehicle advertised with features that are unusable or potentially missing required hardware is misleading and unacceptable. I am preserving all documentation for submission to consumer protection agencies, BBB, Yelp/Google reviews, and any further legal or regulatory action if necessary.

This company is a scam they give you a quote. Took 13 hours to come out. The guys that came out to…read morepick up the car smelled like skunk weed smelled like they just came off the pot farm. And then try to swindle me down. hope they choke on the $200 that they swindled me out of Frank your bad businessman.

excellent service fast anf friendly great overallread more

I purchased a 2017 911S from Barnaba Autosport, Chris was transparent and professional to deal…read morewith. Easy transaction even though I was out of state. Great place to purchase a pre owned Porsche!

My Porsche needed new tires and minor service work. Because of their fine reputation, I decided to…read moretake my car there. I am very satisfied with their service. Mark, the Service Manager, kept me apprised of their findings and progress. My invoice was reasonable. I definitely recommend Barnaba Autosport for any Porsche service need. They also have a great selection of pre-owned Porsches for sale. Check out: www.barnabaautosport.com

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

My experience with Nelson Automotive was "Awesome"! I recently bought a vehicle through them and…read morewas pleased with every step of the process. Eddie, my salesman, was NO pressure and very informative and helpful. I even had the chance to meet and work with the owner, Eric Nelson, who was very helpful and personable during the entire process. Met with Danny in the service department, who was a very nice guy, and their service department was the most efficient I had ever seen. Having over 37 years of experience in the automotive industry, I was very impressed overall. I found them on the internet and I'm glad I did. It was worth the hour drive to go there from where I reside (Huntley). If you're looking for a car and friendly staff. Do yourself a favor and go there; you will be pleasantly surprised.

Very transparent dealer. I shopped around and they were upfront about all taxes and fees. When I…read moregot there, no games and no hidden markups which is always appreciate. Friendly staff and great atmospher.

Great place to purchase a car! My brother and I bought our car with Francisco and he was great!…read moreBest experience I've had with a dealership. Great service from the moment you step foot on the lot!

I had a great experience buying a car from here! Andy was a phenomenal salesman and very…read moretrustworthy. I kept inquiring about a Mustang they had and I live in NC. Another customer walked into the dealership looking to buy the car and Andy gave me first dibs on the car since I kept asking him about it. I was able to put a 4k down payment to hold it for four weeks and then fly out and test drive it. Overall great experience!

I can't say I'm fully satisfied with my purchase or customer service…read more 2/3 phone calls made to inquire about the car were met with "meh, take it or leave it" energy. When I ended up deciding to purchase, my sales rep was cool and he did loan me a vehicle to pick up the check from my credit union, so that was nice, but I feel that was closer tied to closing the deal vs courtesy. As far as the vehicle I purchased goes, I had to bring the car back due to the battery being faulty and the car not starting multiple times. The manager seemed a bit irritated and felt as if he was rushing to get me back out the door once they replaced it. The vehicle also has a headlamp issue where the assembly needs to be replaced. I thought the issue was connected to the battery but apparently it wasn't. Called the manager and he kind of made it seem like I should be glad they even took care of the battery "for free", and couldn't do anything about it "other than look at it for free" since it's not connected to the power train. Buying used cars is always a gamble, but I kind of feel like at the price point I purchased at, I shouldn't have these issues. It'd also be appreciated to have a more considerate post purchase experience regarding the functionality of what they sell vs the indifference.