I rarely write negative reviews, but I feel an obligation to share this experience so other…read morefamilies can make informed decisions. My parents, both 86 years old, were long-term tenants. My father has Alzheimer's and reached a point where it was no longer medically safe for him to live independently. Their move to assisted living was not a choice -- it was a medical necessity. Despite extensive communication and documentation explaining these circumstances, the property management response was rigid, transactional, and strikingly lacking in compassion. The situation was treated purely as a contractual inconvenience rather than a human crisis involving cognitive decline and elder care. They also levied a "leasing commission" - $5500! - to re-rent the immaculately kept house that took exactly one day for them to re-rent. What was most distressing was not just the financial posture taken, but the tone: repeated legalistic arguments with no acknowledgment of my father's condition, no empathy for an elderly couple in crisis, and no effort to handle the situation with basic humanity. If you are a tenant who expects empathy, discretion, or flexibility when life takes an unexpected and serious turn, I strongly encourage you to think carefully before working with this property management company.

I worked with TPM in the spring and summer of 2025, and they were excellent. After living in a Mill…read moreValley townhouse for several years, I needed to move out and then upgrade the place for rental. My goal was to secure reliable tenants paying market-level rent within a few short months. Lee Petty and his team were exactly the right folks for the job. They connected me with skilled, efficient tradespeople (electrician, carpenter, painter, professional cleaner) who did high-quality work at a fair price and had the place ready in short order. TPM also handled the rental listing and vetting of prospective tenants. Result: a beautifully upgraded townhouse that commanded the desired rental rate, inhabited by wonderful and responsible tenants who are well liked by their neighbors. While I've chosen for now to manage the tenants and property myself, TPM is available to take that over at any time. I recommend TPM very highly!

We moved to San Rafael in 2021 and leased a home via Foundation Homes. First off, the house we…read moreleased is maintained really well and does not have significant issues. In cases where we have had minor maintenance issues, their service is prompt and impeccable from initial response to follow up after the work is addressed. I'd like to especially call out Tania and her team who've been nothing but great partners in ensuring their residents are happy in their homes. Anyone looking to lease from Foundation Homes shouldn't think twice.

The number one complaint about people in Real Estate is that they have poor followup, and Mike with…read moreFoundation Homes fits that unfortunate character flaw. I called Mike about a rental in Tiburon, as my husband and I are initially looking for a rental since his firm is moving us to Marin and we will be new to the area. Mike has a property listed that looked interesting to us, and I set up a time to see the property. He sent me the viewing instructions, which were to send the numbers on the lockbox when I arrive at the home, and I would receive the lockbox code. When my husband and I arrived at the home, we texted the numbers on the lockbox, and the automated system kept responding with a message to only send them the info requested. What?? So, we sent the numbers again. Same glitch message. I then called Mike's cell, twice, and got his voice mail. I then texted him to ask for entry help and to let him know about the glitch. He never responded. One day later, and still no response. That is really poor customer service.

Our family had a fabulous and very successful experience selling my mother-in-law's house through…read moreBarr Haney, a Marin County realtor from Own Marin. We contacted them several months ahead of our target date for selling and their team was very helpful and supportive in guiding us through the inspections as well as in deciding what updates my wife's family's home of over 60 years needed to attract potential buyers. The photos and videos of the property were outstanding and the staging was beautiful. Ultimately the property sold a week after listing for 25% over the asking price with 7 offers. We were amazed and very appreciative of the expertise Barr and the Own Marin team provided.

We recently worked with Barr Haney from Own Marin on purchasing our new home in Mill Valley - he…read morehelped us negotiate a fair price, and took plenty of time to show us the property while we were going through the decision process. This was the second home in Marin that he helped us get into and we are grateful for a smooth process both times, I can't recommend him enough. After we bought our new home, we looked to quickly turnaround and sell our other home in a somewhat slower market hoping to get it sold before the holidays. Barr's team moved quickly and professionally. The staging, photography, and marketing were all done at a high level, and he helped us sell our house within a week going to market - sold well over asking. He always took our phone calls, answered texts and emails and pushed through the process without a hitch. Thank you Barr and team for making this home buying and selling experience as seamless as possible.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

Moved into a place in Sausalito that I was told would be cleaned up and ready prior to move in day…read more Was forced to sign the lease immediately. When move in date came along. I was BUMMED. The 6K rental was just disgusting. Filthy white carpet, burner out on the stove, overrun yard, broken lights, water leaks. Bathroom old and decrepit. YUCK. To prospective tenants and landlords stay away. I'm also going to put blame on the landlord too tho --They knew how awful this place was but somehow felt like ....leaking water, stained carpet was OK.

Prandi was awesome. Always responsive to any issues at my rental and super nice to boot. Quin…read moreBoreen in particular for being so helpful throughout my tenancy. Highly recommend.

RNB managed the apt that we rented in Sausalito. Kaveh, Joni and the whole RNB team are incredible…read moreproperty managers. They were very prompt in addressing issues. There were even things, like the HVAC system, that was upgraded while were there, so it felt like they were advocating for not just patch fixes. Would highly recommend RNB!

I hired RNB Property Management Golden Gate to manage my rental property. They found a great…read moretenant, have been communicative, and overall done a great job. I am very happy with their work so far and would recommend them to anyone looking for a company to manage rentals.

I have moved many times during my 15 years in the United States, and Woodlark Residencies is truly…read morethe best apartment community I have ever lived in. If there were a ten star rating, I would gladly give it a ten. If it were not for a sudden job change, I would never want to leave this place. Our home is an upper level apartment with a stunning view of the town. From our bedroom window, we can even see the peak of the mountain. Sunset is my favorite moment of the day, when the sky turns soft pink and fills the entire view with warmth. During the rainy season, the scenery from our spacious balcony feels like a fairytale, with mountains wrapped in clouds and fog and the Corte Madera Creek flowing below. Living on the second floor gives us high ceilings, which make the space feel open and bright. The apartment has been beautifully remodeled with modern appliances and updated kitchen countertops. We also have a central cooling and heating system, which is rare in this area and makes a huge difference during warm summers. I truly enjoyed the beautiful landscaping and flowers throughout the community. I swam in the pool, worked out in the gym, and even made a good friend next door. The people here are genuinely kind and welcoming. Orland and Louis treated us like family, which made this place feel even more like home. Most importantly, I want to give special thanks to Gaea, the property manager. She is thoughtful, kind, and always ready to help, especially during difficult moments. She truly cares about residents and went out of her way to make our moving transition smooth and stress free. One of our family's most treasured memories is spending peaceful and happy time on the trail along the Corte Madera Creek just across the street. Woodlark is a tranquil and safe community with some of the best schools, making it an ideal place to raise a family. If I had to mention one very small drawback, it would be that gym access is a bit limited. Aside from that, Woodlark Residencies has exceeded all expectations and will always hold a special place in our hearts. As a bonus, online grocery deliveries are brought right to your door, which makes daily life incredibly convenient.

This place is fantastic. Quiet, great views, pet friendly. Neighbors wave at each other yet keep to…read morethemselves. Property Management is kind and Maintenance is professional and prompt. Great value for Central Marin. If I had one gripe, it would be the lack of guest parking/poor striping on existing hillside guest parking (people don't know how to park without striping- with striping you could fit 7-8 cars there, but people park badly so only 5 fit. Missed opportunity.) But that doesn't stop me from giving them 5 stars.

This property management group is a gem…read more It's common to hear about property management companies that take forever to address maintenance requests or are impossible to get in touch with but we've had the best experience renting a property managed by Hogan & Vest/Structure Properties. We've rented for over 5 years and have always found their team to be super responsive and friendly. They go above and beyond to ensure their properties are well maintained and that tenants are taken care of. Thank you Ellen, JC, Sam, and the rest of the Hogan and Vest team!

My property manager Ty Harris shut off my electricity without warning. I spent almost two days with…read moreno power, only to find out from PG&E that the issue was internal. When I went to check the breaker as instructed by PG&E, the lightbulbs in the basement had been removed and it was pitch black. While I was trying to flip my breaker on, my back was turned and Ty Harris (who doesn't live in my building) came up from behind me and physically assaulted me. He hit me, threw me into a concrete wall, put his hands all over my body ripping at my skin, and chased me up a flight of stairs... I was bleeding from multiple areas. This is a premeditated assault. Violence.. There has been no apology from structure properties, no explanation for his behavior. Why do I have to explain to human adults that unlawful violence is bad?

Great experience with this management team. Rob was especially kind and understanding , he…read morecommunicated clearly and helped make the move out process smooth and stress free. I truly appreciate his professionalism!

Albie from Paseo Properties is hardworking, a great communicator, and always happy to help! Would…read moredefinitely recommend Paseo Properties to friends & family

Cooperative Property Management is anything but cooperative. They are unprofessional, unresponsive,…read moreand downright rude. We were interested in one of their listings, bent over backwards to go see it on their terms, only for them to leave on vacation for a week and after assuring us they wouldn't be showing the house to anyone else, turn around and list the house and rent it to someone else. Throughout the process, we followed up repeatedly trying to ensure we didn't lose the property, and Cathy was unresponsive and evasive when we asked questions about the process and how we could expedite signing the lease. It was manipulative and a huge waste of our time to be pursuing and getting a heart set on a home they had no intention of renting us. I would never trust or choose to work with Cathy.

We were typical partners of a large commercial property. We did not have the time and we were not…read moreexperienced enough to deal with all the personalities for issues that arise with tenants. CPM stepped in and took over the management of our props and did an amazing job. They created a buffer between us and our multiple tenants that took the emotions out of it and replaced it with professionalism. CPM knows how to handle the day to day issues with expertise and have the experience to deal with any of your management challenges. Thank you Cathy for your willingness to take on our challenging property. Thank you Angelo for your hands on solutions, your great follow through and great communication. You guys rock!!