Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Big 5 in oxnard is an awesome store I've going since I was a kid with my parents I know now why we…read moredid they have exceptional prices and products pants shorts sweater outdoor swim stuff skates skateboards baseball stuff basketball soccer now the lighting it feels safe it's not so congested with you know what I just came from the outlet in camarillo go you won't be disappointed

My Daughter's Softball Glove broke while worming up at Her Allstar Tournament, Glove is only 4…read moremonths old when I took a chance to see if they would replace it ( and I didn't have my receipt ) no questions asked, they ran my credit card through the machine and it showed the history of purchased being made 4 months ago. They were very nice and gladly exchanged it for a new one. THANK YOU BIG 5 SPORTING GOODS For Your Excellent Customer Service, and Honoring the exchange it was hassle free and I was in and out of the store in 5 minutes.

Incredible sales staff LG and super helpful. You can't match the expertise anywhere else since REI…read moreclearly is the leader in everything related to the outdoors

I asked simple instructions about my wheel mainly it's a left-hand drive hub and I wanted the logos…read moreto be in a certain way. Not only they messed that up but also left a lot of my spokes loose. So they didn't even attend majority of my nipples... They almost charged you $200 for this whole wheel built! I may got half the money back but I will never go back to get my wheels done there ever again

There is no one I would have work on my bow or build me arrows besides Oscar he is a true master of…read morehis craft.

Just go to Walmart, the staff likes to waste customers time. Too many bored employees rather talk…read morethan work. Very slow restock times compared to other outdoor stores nearby.

Jordan was awesome! All the sales team were! My 12 year old son was sorted for Baseball and I just…read morewaited to pay. Helmet, Strap, laces, shoes, bat, 2x Gloves, umpire pad,4 baseballs, and a very happy and ready kid ! $300! Thanks Play it again!

Every time I come here the staff is very kind! I've seen them deal with all sorts of Ventucky's…read morespecial residents trying to sell stuff and they always handle it with kindness. I also like the golf club wall! It's awesome

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

Service is friendly and very knowledgeable. The selection is more than what I was expecting and I…read morewanted to just buy a bunch of stuff. The value is great. It's about $30 cheaper than the Patagonia store down the street.

This was my first time working with Embroidery 805 and all my future orders will be with them…read more Their expertise, experience, and suggestions helped tremendously because I wasn't sure exactly how things might look. Definitely a five-star experience!

Nader is amazing. His customer service is second to no one. He has done numerous jobs for me. As a…read morebusiness owner I know I can count on Nader to get the job done not only timely but with the highest quality. Nader truly loves what he does and it shows in his finished product. If you are looking for custom Shirts, Hats, Jerseys, Nader is the man. This is a full on retail store not just a printing shop. Stop by and see what he has to offer.

There are several sports stores in the general area, so I'll try to rate Big 5 on its own merits…read moreand why it's different than Sports Authority, Sport Chalet, and Dick's PROS--Cheaper sporting goods than other places. Great place for recreational sporting goods, and an extra plus that it carries rifles. Always have good sales, and register your email with them for more savings. CONS--At this store, it's selection is limited because it just ain't that big. This limits the products you can comparison shop with. Shoes are mostly off-brand, which is fine if you don't care about brand names, but quality is dubious. Not that much hockey stuff. My summary is that Big 5 is the place to go for recreational sporting goods. What I mean is that it's good if you want a softball glove for those few times you play, a bodyboard for the few weekends in summer, or snow pants for that yearly trip to Big Bear. For example, I need a new camping tent. I won't be going to some expensive camping store for a $300 tent....I'll get a cheap one at Big 5 because I only camp 1 or 2 weekends a year. If you play competitively (ex: high school, college, minor leagues, AAU travel teams etc.) stick to Sport Chalet or Dick's, as they have higher end, better quality gear.

"Bathrooms not for public use" -employee "Ya I'm a customer…read moreand I gotta go" - me "Doesn't matter, go next door" - employee Was there returning something and still didn't want to let me use the loo. Yeah not going back

Absolutely top notch service from the moment I stepped in. To be quite frank, I had went to the…read morelocal Men's Warehouse and was utterly disappointed and treated with disrespect. Stych treated me such class and care. The entire customer service experience was phenomenal. From not ordering a suit in over years, it can be quite intimidating to walk into a suit store and know where to start from. Stych was very informative, as well as understanding of my needs and knew how to place into a suit. *pro tip : LE and CCW people that need suits, this is your go to spot. Let them know your concerns and they can tailor to your needs. Absolutely top class professionals here.

I came for a last minute need for shirt and jacket and they helped right away…read more Because I am not average size, they handled the alterations same day. I'm very pleased and would recommend to anyone. Thanks for making look great!

David C was amazing and knowledgeable about how good shoes could help with our aches and pains of…read moreage. He was patient and we never felt pressured or rushed to make a purchase. You will not be disappointed

My wife and I went in to check out some running shoes and the fit expert I had was kind and…read morewelcoming but the other guy that my wife had was super condescending and rude. He asked "are you actually interested in buying shoes or are you just doing this for fun". What in the actual sales pitch is that? That was almost enough for us to walk right out of the store. (FYI we were very interested in buying multiple pairs but not after that comment we only bought one from my sales person). He started talking about the shoe inserts and my wife told him she already had custom ones from her podiatrist. That's when he acted EXTRA annoyed. My fit expert swore I needed to buy a size 9.5 even though I've always had a 10. Then my wife's insisted she also needed a 9.5 and she's always had an 8.5 or 9. They were both disagreeing on how much toe space we needed. One telling my wife she needed more and mine telling me I needed less. So against my better judgment I listened to my fit expert and got the 9.5 After I got home and started wearing the around and with a tiny bit of feet swelling and warmth my toes were jamming at the end of the shoe. I returned my pair and bought them at REI. This was the worst shopping experience I have ever had. Please please please stop letting your fit "experts" greet people with "are you actually going to buy shoes or what"