All Valley Air

(469 reviews)

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Plumber showed up quickly and took his time to let me know what happened and do the job correctly…read moreand professionally. 5 stars, recommend.

Comfort Air

4.6

(488 reviews)

Thank you Gabriel Great communication !!!…read moreAppreciate you getting here in a timely manner and keeping me informed... You and your assistant did a great job Thank you

We had Comfort Air install our new HVAC system seven years ago and called them when we had an…read moreoutage. The tech came out, fixed it, and then noted our whole duct system was inadequate. We contracted to have it replaced for a little over $9k. The crew who came to work didn't seem to have the full work order and did not provide tarps or anything to cover the mess that fell from the ceiling during the job. We were promised a portable AC unit during the day while the AC was off but that didn't happen either. Our order called for all new vents, but that was news to the crew on site. They did leave and eventually return with replacement vents. The original tech said he would follow up the next day to make everything right, but that's two weeks ago and no word. I'm not 100 percent sure that everything on my work order was installed, but the vents and system are working well. I guess I expected better customer service since we had a great experience the first time. Update: the general manager is following up to investigate our concerns. He was immediately responsive to my review. Hopefully all will be made right.

Paul Mitchell's Air Care

4.7

(266 reviews)

This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

We paid Paul Mitchell's Air Care $14,000 last December for a brand-new system, and it has broken…read moredown almost every month since. By July, they admitted the unit was faulty unit and gave us a replacement, but the problems have continued nonstop. Less than a week after the install, we noticed a wet patch on our ceiling caused by faulty plumbing from the heat pump. Today, the blower motor began running continuously. They gave us a 10 AM to 12 PM window to fix it but didn't arrive until 2 PM--where one technician admitted they made a wiring and a second tech denied any errors on their part. They sent out 7 technicians and not one stayed to properly check and test the system before leaving. Nearly a year of continuous breakdowns and endless excuses. Look elsewhere if you value your time and money.

Absolute Air Conditioning and Heating

(79 reviews)

First time using Absolute. Excellent company on time within…read morethe schedule appt . Came to do a summer maintenance on Ac . Reasonable price and very professional.. Definitely will use again. ...

I highly recommend ABSOLUTE AIR ...STILL!! I've been their happy customer for years ...always have…read morePre-Fall and Pre-Spring Check ups and the rare special visit...MY A/C was well over 20 years old and the 116 degrees for days recently finally took it's toll, but I felt totally CONFIDENT that not only would they do a great replacement job, but that I can totally count on the quality! WHAT A RELIEF TO HAVE PEOPLE LIKE THIS ON BOARD! THEY also cared enough to bring portable A/C unit so I could survive the couple of days to get great NEW A/C in. I also really like all of their Team.. GOOD, HARDWORKING, RESPECTFUL MEN. FAIR,TIMELY, GOOD PEOPLE!! PS THE ELECTRICIAN they recommended was Terrific too!

NexGen HVAC & Plumbing

4.1

(485 reviews)

I called regarding an AC and thermostat issue. The technician was professional and was able to…read morediagnose the problem and recommend several corrective actions. I selected the most cost-efficient service and it was completed as promised. I am a member of the monthly service plan, and I have had several technicians come out. My overall experience has been positive. However, I do believe the technician service, experience and professionalism varies from employee to employee. I believe NexGen is a solid company but just needs to have greater oversight on each job for complete customer satisfaction. Sincerely.

Arrived when stated, very nice tech quickly diagnosed and repaired, very respectful for keeping…read morearea and carpets clean.

Assured Heating and Air Conditioning Services

(74 reviews)

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Next Level Air Conditioning

(50 reviews)

Half of our A/C went out yesterday, they visited yesterday afternoon, and just finished a great…read moreinstallation of our new unit a couple of hours ago today. They were very knowledgeable and wonderful to work with. They worked in 113 degree weather out side, and about 135 degrees in the attic! The presentation, inspection, and proposal by John Daps yesterday was low keyed and very informative- and turned out to be $10,000 cheaper than our previous proposal- and he had his crew here by 9:00 AM. Zeke, Arron- and I'm sorry I can't remember the other member- were fantastic- they explained everything, very efficient- and got my cell App set up to interface with the new Control module. They cleaned up everything and hauled all of the old equipment from the Attic and outside away. I don't usually bother making reviews- but Next Level earned it! Skip Yazel

Next level has gone above customer service...I've had questions about monthly costs lately and…read morethey've been helpful to schedule maintenance on our new unit to ensure it's running properly and efficient...thx you Leo for the help. Please everyone I recommend next level air in palm dessert area

Cal West Air Conditioning & Heating

(56 reviews)

Game changer customer service…read more If you live anywhere in the #CoachellaValley and need any type of #HVAC or #AirConditioning service, inspection or equipment replacement, my husband and I confidently recommend you contact #ThomsonAC, (562) 837-0669 I promise, they did not pay me to write this, and I rarely submit reviews. We have been so blown away (no HVAC pun intended) I felt compelled to write a review in hopes of sending more business their way. My review is lengthy, so if you want save yourself time, money and frustration trying to figure out who to use, just call #ThomsonAC now for a quote (or a second opinion): (760) 718-3111 For more than 20 years we have used another reliable and well-known company in the Coachella Valley for purchasing & installing new equipment & bi-annual maintenance at our condo in #PalmDesert. When we recently had to replace (2) HVAC units on a new property in Indio, we were SHOCKED (and depressed) at the quote that came back ($30K!) and they had no interest in negotiating the price. Thankfully, we got a reliable referral from a local real estate agent who uses Thomson for all of his inspections, repairs & replacements, "Just call Ethan at Thomson. I am certain he can do better." He was right. Without hesitation I say the same thing. Not only did they come out within 24 hours to complete a thorough inspection of the units outside and system inside the attic, without having to ask for comparative pricing Ethan gave us 3 quotes (good/better/best) and informed us of the current rebates being offered in our zipcode from IID and the manufacturers, plus Fed tax credit info. Ethan was incredibly knowledgeable about all the systems and took the time to share his recommendations (based on facts, product output and best efficiency for our property, not just the price) and answer all of our questions before leaving the property. He was friendly, informative, professional and truly interested in helping us (vs. the can't be bothered attitude of the other company). Ethan worked up the quotes himself and emailed them the same day. The quotes included a detailed financial breakout of rebates & tax credits for each model option which helped make our decision easy. After calculating rebates, we were able to select two Bosch top of the line/best efficiency units for less than what the "middle/better" option would have been, and add install of a new water heater as well. The entire cost with Thomson was almost HALF of what 'the other company' quoted us for "middle/better". No brainer decision. When the team came to install they were on time, efficient, knew what they were doing, professional and careful precautions taken inside the house to avoid wall/ceiling/floor damage while removing old system and installing new. We are now loyal and satisfied customers! #WOW again: When we received the invoice, it included detailed step-by-step instructions & necessary product information & serial numbers for submitting the rebates with IID, saving a lot of time. Game changer customer service. The WOWS continue: Following the initial install, we asked Ethan to help us come up with a creative solution to install thermostat controlled attic fans (no gables in our roof) that connect to the existing exhaust vents and install another thermostat controlled air intake and exhaust fan in our garage. Again, he took the time, and a couple of visits, to create a workable and affordable solution that during high temps has helped reduce our AC use & further lower our electric bill. Thank you Ethan and thank you to the entire Thomson team. J&J Montague https://www.thomsonac.com/ #HVAC #indio #palmdesert #palmdesertlife #PalmSprings #airconditioning #airconditioningrepair #airconditioner #thomsonac

Called for servicing our HVAC They were easy to work with…read moreand did a good job for a reasonable price

Timo's Air Conditioning & Heating

4.5

(552 reviews)

I had Josue Moreno from Timo's at my home yesterday. He went into detail with photos to show why…read moremy AC hasn't been working for 3 days. We are seniors and we needed help. The cost of repair or a new unit made my decision easy to make. They offered to bring us a portable AC to keep us cool for the next 2 days. Monday, I'll have a new unit installed with a 10 year guarantee. Both men were professional and easy to work with. Darryl Duran Shadow Hills Indio

Quick and attentive service. I have a maintenance service plan with them and they found broken flex…read moreduct work in my attic (something my real estate home inspector failed to find - another reason to be sure to not hire a bozo imposter home inspector in CV). Timo's was able to quickly schedule and repair the ducts to proper working condition. Although on a bit of the more expensive side, you'll get good customer service, friendly and informed service techs and quick attention.

Right Away Air Conditioning

(121 reviews)

I have used Right Away Air-Conditioning on two homes since I arrived in Coachella Valley. They are…read morethe best, most honest and well-informed organization I've ever had the pleasure dealing with. I recommend, without reservation their services to anyone who wants honesty, openness, and experience. You'll be dealing with the best!

Right-Away says it all. They are prompt, efficient, knowledgeable and courteous. I've used them…read moresince we moved here and installed a new AC in 2018 and a new split in 2024. They do great work. Would highly recommend them.

Collins Electrical Services

See more unrecommended reviews

(137 reviews)

Jeremy arrived on time. Did a great job installing new outside lights. Would definitely recommend!read more

Fast service and very friendly and knowledgeable Nice Father and son visit. I would recommend themread more

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Susanne Y.

5 years ago

We are very impressed with the service and professional attitude of All Valley Air technicians who came to inspect our furnace today. I would highly recommend this local, family owned business. Background: We had tuneup on our AC and furnace two days ago by a competing national company. ypThis was just a routine inspection. The tech told us our furnace and AC we're about to die and it would cost over $6,000 to fix. They refused to provide us with a breakdown of the quote into labour versus parts they showed us during their visit. When we finally received the quote by email it was incomplete and not at all what they showed us during their visit. It was a typical high pressure sales approach to try and get us to replace our entire system. We asked got a second opinion from All Valley Air. Interestingly, their assessment was completely different. Half of the issues their competitor identified were not actually issues requiring repairs but idiosyncrasies of the vintage furnace. Accordingl, All Valley Air's quote was about half of that of their competitor. We discussed this with the technicians and they patiently explained each stage of the recommended repair with us, reason for repair and why the other components were fine. Our AC unit is low on R22 freon. The competitor told us that R22 was no longer available and that they could not top up our AC unit. All Valley Air told us that while R22 is harmful to the environment and no longer recommended or manufactured, it is still available and they are able to top up our AC Unit. All Valley Air also provided us with a quote for replacing our system. Their quote was less than half of the box store quote and 1/3 cheaper from their national competitor for an identical system. All quotes included equivalent warranties. read more

Tom W.

6 years ago

We just had a job completed by All Valley Air. Carlos, Jaime, and Beto were our techs and did an outstanding job. The entire experience has been exceptional. Our air conditioner crashed Wednesday, late afternoon. I called and Carlos was out by 6 PM to assess the problem. It wasn't a surprise our AC was dead. We were presented with several options and told we could be installed the following day. Carlos went back to the office and returned with a portable AC unit to set up in our bedroom. Thursday and Friday temps were expected to be 118 and 120. We were given a very fair price for the level selected. The team arrived at 8 AM Thursday and finished the AC job that day. We also were needing a new water heater and I had asked Wednesday if they offered that service as well and the answer was yes. We were able to bundle the 2 jobs. The installers were on time, courteous, respectful and the entire job went as presented. We were thrilled when after the new AC was turned on the noise level was extremely quiet compared to what we've been living with. So we cannot say enough about the care and service we received from All Valley Air and Carlos, Jaime, and Beto. I will most certainly recommend them to anyone who needs new equipment or service. We are extremely satisfied. With the heatwave it could have been devastating and during the pandemic more challenging. Our thanks and appreciation on how well we were serviced is profound. read more

Michael B.

7 years ago

On June 28, 2019 we had an Amana DSX14 a/c unit and an Amana AMS80 furnace installed in our manufactured home by All Valley Air Conditioning. Eight contractors visited our home, reviewed our needs, and promised a quote. Only 6 contractors provided a quote. All Valley A/C and one other contractor were the lowest price. All Valley was the ONLY contractor to follow up the quote with a phone call to see if I had additional questions or concerns. Although all six contractors quoted a 4 ton unit, All Valley further recommended I install a 3 ton unit because of the limited size of the existing duct work. They explained and documented the capacity calculations. Those calculations convinced me to opt for the smaller unit--saving additional money. We have now experienced several 115 degree days and the new unit consistently held our home at a 78 degree temperature. So far, we are very happy with the results. All Valley was on time for every appointment, the installation went smoothly, and the owner visited during the installation. First class operation. read more

Frank M.

4 years ago

Our main air conditioner went out on the Sunday of Labor Day weekend, a day when the outside temperature was 110 degrees. I called our old air conditioning maintenance company, fully expecting to have to wait until Tuesday to get it repaired. Amanda, the owner of All Valley Air, answered my call and explained that it had recently acquired our old company. We could not be more pleased with the prompt and excellent service by All Valley Air. Amanda got their repair guy Carlos out within a few hours of my call on the Sunday of a holiday weekend. Carlos immediately diagnosed the problem, got our air conditioning back up and running, and carefully explained the repairs he had done -- all at a very reasonable price. We look forward to working with Amanda, Carlos, and All Valley Air in the future! read more

Tom F.

7 years ago

Recently replaced heating and air conditioning unit. The installers, Carlos and Jaime, arrived exactly when planned. They worked more than a full day. They installed the new equipment in the attic after creating a new platform and after completely rerouting the ductwork for improved efficiency and quieter operation. It also required rerouting the drain and electrical connections as well. They also installed the outdoor component and completed all the connections which included a Wi-Fi enabled thermostat. They returned the next day to ensure everything was working. They cleaned the debris left behind before leaving. Everyone we came into contact with was extremely friendly, polite, professional, and customer-oriented. It was a pleasure to do business with All Valley Air. read more

Ken G.

4 years ago

This company recently bought out Best in the West, which was a company that we used for over 30 years. Last week I set up an appointment to service our unit and check air flow after our remodel. The office manager was very professional and polite and I was able to get service in a couple of days. Today, Carlos showed up to do the service and I was astonished at the level of service I received. Carlos was very professional and polite and explained everything that he had done to the unit and I was more than happy to sign up for the twice yearly service. It is nice to see companies that truly take care and appreciate their customers and it was a great pleasure to deal with the company and Carlos who did the service. I highly recommend this company. Thanks Ken George read more

Kim S.

6 years ago

These guys were terrific, from bid to install to programming. They responded very quickly Daniel with the bid and the lead time on install was short. When they showed up they had their masks on and went to work. Very professional. Bento & Chava worked their tails off installing 4 heating air conditioning units in 2 days. They wanted 7am, we pushed them to 7:30 they were there on time and ready to go. The second day Carlos arrived to program our new thermostats to our phones, perfectly. He made sure we understood the functions on the wall thermostats as well as the phone. I would highly recommend these guys, they take pride in their work and care about you! read more

Michael I.

11 years ago

Dan was introduced to us by the electrical contractor Bruce Kribbs, who said they both have been in the desert forever. Purchased a older house in La Quinta, with the 2 - AC/Heater Units making a lot of noise, but not much hot or cold. They got it working quickly. A few months later when it was 110, they both went out. The next day he showed up with 2 new 3 ton units and were installed hours later. Being an industrial contractor, the job was quick, the cleanup was better than when they arrived, the craftsmanship topnotch and the price was more than fair. They are a total professional operation. read more

Jan F.

7 years ago

I would give All Valley Air ten stars if I could! Our air conditioning went out on Sunday. We have used All Valley Air for our services but had our original unit that was in our home when we purchased it. I called and a crew came out on Monday. We purchased a unit and it was installed yesterday. It was 118 and the crew was in out attic for nine hours! It must have been 140! The crew was professional and left everything back in place. They were hard working and polite and a pleasure to have in our home. I would highly recommend this company. read more

Ryan C.

7 years ago

Our air conditioning went out in our new house before moving in, and a different company told us a part we needed had to be special ordered. This guy came out 3 different times and there was always some sort of an issue, further delaying A/C in over 110 degrees for almost a month. We gave All Valley Air a call, Anthony came in and fixed everything within 2 hours. He knew exactly what he was doing, didn't have to special order a part, and made sure we got air conditioning that day. By far the best A/C Company in the desert! read more

Brian H.

4 years ago

Had good experience with All Valley Heating & Air Conditioning. Worker Carlos was on time for appointment & thoroughly checked entire system, testing everything. He informed us that the filter we paid another company for had not been installed but he did so. Carlos was entirely pleasant, informative and professional. Charge was reasonable. Would definitely book this company again and would also request Carlos if possible. read more

Louise M.

4 years ago

My ac went out not only on a weekend, but on a long weekend!! I thought I would have to wait until Tuesday for someone to come out but I was told someone would be out between 2:30 and 3:30 that same day and Carlos showed up at 3:01! Carlos was great! He explained what was going on, that he had to order a part and he even provided me with a portable air conditioner. I would highly recommend Carlos! Thank you, Carlos! read more

Mark W.

7 years ago

Over the past several years Daniel and Amanda have taken care of my Palm Desert air conditioning needs. They have always been prompt to respond to my emergencies and always went above-and-beyond expectations for services rendered. Prior to All Valley Air I tried several A/C companies, some good and some not-so-good but this one is by far the best ever. I highly recommend their services. You won't be disappointed. read more

Suz R.

2 years ago

We had an amazing experience with All Valley Air and specifically Carlos. He came out to our house to install a new split. He said he would come back and check the next day, and he was running late but kept his word and showed up on Friday at 8:30 pm. He then came back on Saturday to make sure everything was working correctly. Couldn't have had more friendly, timely customer service with integrity. read more

Patricia M.

6 years ago

This company is THE best! Professional, on time and know their stuff. We have used them for two homes and they are very responsive. Carlos the technician is a whiz! He reset a thermostat in one home and completely serviced both large AC unit's in a new home and installed and programmed The Nest. Don't hesitate to use them! I Highly recommend them in the Palm Springs area! read more

Kevin P.

2 years ago

Our a/c went out on Saturday afternoon but after speaking to Carlos he said he would come right over & check things out - he needed a new part but left us a portable window unit that saved our hides! He was always pleasant even in this extreme heat! We have had a couple of HVAC companies out over the past few years but we are now loyal All Valley customers, thanks! read more

Lee D.

2 years ago

Carlos and Thomas did a remarkable job of fixing our AC on a sweltering day. Our first call was to our Home Warranty co, Old Republic. The guy they sent was worse than useless, finding a non-existent problem and then refusing to pay for any repairs. hooray for All Valley Air Conditioning! LD, Desert Hot Springs read more

Linda F.

2 years ago

Today had the pleasure of meeting Carlos a professional representative of All Valley Air. Excellent service, Knowledgeable. I feel confident he did a complete job and showed me the improvement of my A/C after he worked on it. Will call this company in the future... Linda L. read more

Becca X.

6 years ago

Maintenance service by Carlos, on-time, wearing mask, courteous, knowledgeable, friendly. I have enjoyed the last 6 months with my new system! Has saved me $. AVA has been very prompt when requested, within one day even for the initial installation. read more

Shannon D.

9 years ago

Great customer service. Not a question unanswered or a concern unaddressed. You can tell they are honest, hard working people at All Valley Air. (Owners and staff) Feels great to have a fresh, cool house. Big thanks to Daniel, Amanda and the team! read more

All Valley Air - hvac - Updated August 2026

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I purchased 3 Amana AC and Furnace units from Paloma less than 4 years ago…read more Just this year, I have spent over 800.00 in repair costs, that are not reimbursable on 2 circuit boards, 2 capacitors, and a blower that has failed. Aida Gonzalez an employee of Paloma; in her email reply to me, and I quote; says, "it's not unusual, they are faulty parts". In order to get labor costs covered on warranty repairs Amana requires you to purchase an additional labor warranty. Consumers be aware of Amana products. Not only do I think Amana is a bad product, so does the distributor and installer in their own words say they are bad products.

Desert Air Conditioning

4.4

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Great services and they care about your AC needs…read more Definitely recommended they come to see what to be done and ad ise you of What .needs to be done

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I had this problem for a few years with my A/C unit not turning on at times. I called Air Experts…read moreand spoke to Edgar. He came out and was able to troubleshoot the problem without just replacing parts, now the professionalism at it finest! Once he replaced the contactor, my problem went away! I would recommend Air Experts to anyone who want professional, honest service! Thank you Edgar!

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