Mark the serviceman was GREAT! Over the last 17 years I've used this company approximately 4 times and they always get the job done at a reasonable price. read more

I've used them for over 20 years and they've installed my furnance and central air. Also central air at my brother house. No issues. They show up on time for service calls. Mark usually come and is great. Explains everything and is very honest about what needs to be done. Very reasonably priced, not the cheapest but definitely worth the few extra dollars. The best contractor I've ever worked with. read more

The serviceman was a salesman not a serviceman. I FELT TAKEN THIS WON'T Happen AGAIN. Buyers BEWARE......... BUYERS BEWARE It was like a guy selling some thing out of a VAN I will NEVER USE THIS COMPANY AGAIN They did put in a April Air, But this was another serviceman his GOAL was to sell units read more

Mark and Steve are the best! Had no heat, called and Mark was at my house in less than an hour. Highly recommended!!

We called Air Tigers on a Monday morning, and the phone rang several times. I hung up just as someone answered. My husband called an hour later, and he was told that he'd get a call back if they could get someone in our area. If? It's early November, and we live in the town this business is located. He decided to go run some errands while waiting for a call. He was out in Downers Grove when Air Tigers called him back and said they would be in the area in 20 minutes. Speedy service with little notice. They were right on time and patient with the fact that they arrived to our home before my husband returned. Within an hour they had diagnosed and fixed the problem (a broken thermocoupler and something else), and they cleaned out the dust for just under $300. If I had a problem, I'd use them again. I just would've liked for us to at least have an estimate of when someone would arrive. read more

During the first cold snap of the year, of course, something went kabooie! on our furnace. On a Saturday. I don't mind the cold, but my husband's southern blood is not as attuned as mine. So after he troubleshot everything on the damned furnace, he threw his hands up, and asked me to look in the phone book to get someone out to repair it. Well, I looked, and found these guys. The reason I chose them? Because in the ad, it showed the repair vans had tiger striped paint jobs, and I just thought that was really cool. I called, thinking if I wanted them to come out, it was going to cost an arm and a leg for weekend service. They were very polite on the phone, asked me what kind of furnace it was, what the problem was, and that they would be there at noon. And the guy did show up exactly at noon. He was working on the furnace for about an hour or so. It turned out that the main circuit board was ruined. But they stock parts for all major appliances in their vans, so he was able to replace it right away. Time for the bill. I was inwardly cringing and dreading the moment. It was a grand total of $435. After he left, I looked at the bill and noticed that they only charge a $35 flat rate for a service call, not labor by the hour. That was very surprising. So I figured the up-charged on the part, but with a little research, I found out they actually charged $2 lower than the cost of the part. I couldn't have been happier, because they fixed the furnace, and also saved me from listening to my husband cry about how cold he is! They cover most of the far suburban area, including Westmont, Plainfield, Joliet, Downers Grove, Bolingbrook, Lockport, and many others. So next time I need any appliance repair, I know who to call! read more

Air Tigers is an excellent, reliable company. They have knowledgeable service technicians who are not only honest but seem to take pride in their work as well. I would recommend AIr Tigers to anyone looking for a professional heating and air company. read more

It 8:30pm new year's day and I get a call from my tenant that the heater is not working....what a great start to the new year. Not knowing any hvac guys in the area I turned to Google and Yelp for guidance. I happened upon Air Tigers, placed a call and the service tech was at the property within 30 minutes and the furnace was up in running within an hour. Now...that is what I call reliable service! Big thanks to Bob and the tech for turning my frown upside down and improving the start to the new year! I know who I will be turning to in the future! read more

I was in need of a whole house humidifer. Being new to Plainfield, I was not sure who to call so turned to the Yellow Pages for a local company. Called around to a few places and then spoke with Bob from Air Tigers. He was very nice, knowledgable and gave his recommendation and explained the current promotion. I was leary with Air Tigers due to some bad online reviews, but decided to give them a try. I called and spoke with Sheila to set up the install, she was also very nice. Service Technician Mark completed the install very professionally and explained the system to me. The only concern that I had was that the tech did not arrive within the quoted time frame, otherwise, I would give 5 stars. Thanks Air Tigers. I will definately use you in the future! read more

We've used Air Tigers for 15 years now and trusted them with our heating and ac. Our ac unit started acting up yesterday and wasn't blowing cold air so we called them today. Mark came out (he's been the usual one to come out) and proceeded to tell us that he would replace the drier in it and did some other repairs because the liquid line drive was clogged. Before we had him do the work he said the fix would be temporary and that the unit would have to be replaced in the next year or two since it's 16 years old. He said it would be $650 to do the repairs so we agreed because we didn't have the $3500 for a new unit. After he did his repairs he then told us that there was no guarantee that this fix would even last until next week but that he couldn't tell us that before because he had to do the repair to figure that out. So basically we were left with a slim chance that this repair would work at all and he charged us $675. Two hours after he left the air wasn't real cold again and it's not keeping up so we need a new unit. Mark said he would credit us half the $675 towards a new unit but it upsets me that we paid $675 for nothing because their $3500 is too high (got other quotes) and they don't offer financing. After 15 years we feel that they should not have charged us that much and two other HVAC guys told us that was a ridiculous price for a repair that either shouldn't have been done in the first place since it was old or it should have been way less to do what he did. We feel we were scammed and over charged and I guess loyal customers mean nothing to them because you can be sure we won't use them again unless they agree to refund some of that $675 even though they're not putting in the new ac unit. read more