The employees were very friendly in helping me find everything I needed. The store is very clean…read moreand organized.

I love Ace Hardware! Even though independently owned, all of the stores have the "usual suspects"…read morefor a hardware store, plus amazing finds in the housewares, kitchen and garden departments. Beautiful Caspari brand cocktail napkins in a variety of beautiful and artistic designs, perfect for elevating your entertaining game, can be found in the kitchen area. I'm all about cooking gadgets and they have lots! On this recent stop, I fell in love with the bamboo cooking and serving utensils, many with a subtle, yet interesting, tie dye style prints. The garden area has fun, whimsical yard art, lots of wind chimes, and really pretty hummingbird feeders along with flower & vegetable seeds, planters, gloves and tools. On this trip, I was looking for a small outdoor grill, but I need one that hooks up to natural gas. They include BBQ Grills in their name, but still no luck. I'll have to visit a store dedicated to BBQ grills to find one as I've tried the big box stores and smaller chains And came up with nothing. The store is clean, wide aisles, departments clearly marked, and products well stocked. Plus it's next to Trader Joe's for a 2-for.

I went into Ace Progress Ridge today to have two used paint cans shaken up and purchase one new…read moreone. When I arrived at the paint counter and asked to have the cans shaken I was abruptly interrupted with a very rude "I won't shake up that can" by someone named Jaron. I was very taken aback by his rudeness since I've had many cans of previously opened paint shaken up there before. When I asked why (in total confusion) Jaron said "I don't want your paint all over my paint shaker". I was so confused at this point I moved on to ask for help with the can of paint I needed to purchase. Jaron was just incredibly rude and refused to help by being short and condescending. I picked out my own paint. I then asked to talk to Chris, the store manager and now I know exactly why the employees act like this at this store! Chris said "I am sorry you feel that way" and tried to justify Jaron's actions by stating thy someone's can of paint spilled in their shaker. I am not at all upset that ace no longer shakes up previously opened paint cans - that is perfectly within the store's right to decide and I was very clear with Chris on that!! I am, however, appalled at how rude Jaron was and how Chris didn't listen to my concern about Jaron's attitude and instead tried to justify it with an explanation of why they don't shake up cans anymore. I reiterated I wasn't upset that they don't shake up paint cans anymore and Chris repeated, "I'm sorry you feel that way!" The number one comment narcissists make is "I'm sorry you feel that way"! The first rule of customer service is to never blame the customer and that is exactly what Chris did with a narcissistic comment. I asked to speak to Bob, the owner but have not had a call yet. This store needs a new mgr (just read the reviews here - this is a pattern) and some education in customer service. Don't waste your time here! Take your business to Lowe's or Home Depot!

Very empty outdoor area in the late summer was disappointing, as well as the fact that the plants…read moreplaced there, seemed like they were just put there to die. It isn't ever VERY busy there. The staff is nice, pleasant but in comparison to the Tigard store, this one is bare, harder to find things and just not as well organized. Ace is pricey, you're not going to get THE best value on most items but that's okay if you are in a rush or have an emergency. But you will OCCASIONALLY find a real deal. It's just not often lol. It's convenient but definitely not my #1 choice for Home Improvement.

We have had several issues at this ACE. Propane tanks not fully filled, customer service issues…read moreand return of Ace product but not purchased at their ace. We usually go to this ace when shopping at Trader Joe's but after this i would rather not support local owners and just go to a big box store. Which is what we did.

One of the nicer Ace Hardware stores I've been to of late. This is a newish location so that…read moreprobably helps, but the store has a nice mix of new grills and mod gadgets along with all the basic essentials every neighborhood hardware store should have - fasteners, screws, tools, chains, screens and such. It's not huge and the aisles are a bit narrow but the signage is good, lighting is nice and bright, and associates are super helpful. Prices are on the higher side but the parking lot is pretty roomy and even better, there's a Trader Joe's next door so you can do one-stop shopping.

Great neighborhood hardware store... and more!! Helpful people and a really nicely curated…read moreselection of necessities (like nails to hang a picture or a shelf) and niceties (like a cute tea pot, that you didn't come in to buy, but that you can't leave behind! Walkable from most apartments in the area for the car-free and a convenient and capacious parking lot for those who prefer to run their errands on four wheels. Pearl Ace has everything you need to whether you need to fix something in your home or just to find cute items to fix-up" your new home when you land as a newly transplanted Portlander in the Alphabet district! At least that was my experience! This place is a gem in NW Portland.

There are many helpful people working here. Jerry, the manager , is not one of them. Today's…read moreexperience with his rudeness and disinterest in helping was remarkable. I asked for help installing a bulb I was buying in a bracket I brought with me. Jerry - "We don't install." I told him others in the store had helped. He said "go find them." As he walked away he said "You're welcome." I hadn't thanked him. He'd done nothing to help. I found the very helpful young man who'd helped before and who had remarked that the bracket was very difficult. Jerry - retire or get counseling.

Suburban Ace Hardware is located on 185th just north of TV Highway. The parking lot is small and a…read morebit inconvenient if you're heading south when you leave. This store carries all the typical items found at hardware stores including paint, plumbing and electrical merchandise in addition to lawn and garden. With a few exceptions, the employees are all knowledgeable and welcoming. There are two downsides to shopping here. The prices are a bit higher than their competitors and they have somewhat limited hours of operation, closing early and only open 12-5 on Sunday. But overall it's a nice local store.

Everyone here is knowledgeable, kind, helpful and always happy to step up. You won't find this kind…read moreof service the the other big box stores. Thank you for keeping customer service alive!

I broke my friends sleeping cot and had spent numerous hours trying to fix it myself. I walked into…read morethe Hyland Ace hardware store, had numerous people ask me if I needed help. Neil opened up the cot, figured out the problem, found the hardware needed and fixed it for me in under less than 10 minutes. I only spent $1 on the pieces needed to fix a $300 cot that I no longer have to replace. Thanks Neil!! You are awesome and I will definitely be coming back!!

Bought a personal air conditioning fan . Didn't work outside, so I returned it…read more Friendly and professional staff did the return . Thanks!!!

Brad, the older gentleman who works here, is super friendly and invested in your success. I asked…read morehim for some screws for hanging a shelf and when I showed him a photo of the shelf, he suggested a different item for a better long-term solution. It's a picture hanging system. It worked out great. Thanks so much, Brad!

Rude customer service!! I ordered paint on line it was the wrong color I started a return and had…read morethe label printed out took to the store and said the paint could not return it for it was tinted. It was the wrong color and it said no where on the paint it was tinted. It doesn't matter it was the wrong color in the first place!! Their screw up!! I want my 100+ refunded!! This outfit are crooks! I knew better not to buy anything from these fools. But Walmart wasn't gonna get it here fast enough. But I did order it from Walmart like before & of course 45$ cheaper for the 5 gallon. If I do not get my refund it will land up in court! Btw I never opened this paint!

A shoutout to Javier and Amner. They delivered a new refrigerator to my apartment on the second…read morefloor. Their service was fast and efficient, even though they had to travel upstairs. Very friendly and I am happy to receive this new fridge. Exceptional delivery service. Thanks so much!

I was attempting to check out in the lumber area, when an employee started absolutely screaming at…read morethis poor kid working the register. I've never heard someone so disrespectful to a coworker in public before, but this lady took the cake. She had rainbow hair, and seemed to be in a management position. The kid looked like he was going to cry. The lack of professionalism was so horrific, and I can't believe they allow this kind of working environment. If this is who they make managers at Lowe's, I'll be taking my business elsewhere. I don't pay a premium to watch abuse at my local hardware store.

My husband has begun working on restoring a classic car, and with that, no weekend has been…read morecomplete without a trip to this Harbor Freight location. From day one, the service has been excellent, and the staff is so knowledgeable. From car paint to welding, we've not come across something someone didn't know something about - and even better they share in a quick and constructive way. Their special rewards program has a lot of great freebies from time to time too.

Came to harbor freights for this first time and the manager Dan was phenomenal!! (To say the least)…read morehe is a new manager that just got here and we did not ask for help he came up to us and led us through everything we need to get our project done and gave us direction. I did not see myself doing a review at a store like this but best believe I'm gonna find a reason to come back. Guy who checked us out was so kind and polite as well. Thanks Dan !

I've got one word....... KESH!!!!…read more I am in process of building a home and refurbishing a few properties ....... Kesh has gone out of her way to answer every question, or find the answer. She has gone over and above, in a time when great customer service doesn't happen anymore........ I actually tried Hiring her for one of our businesses, but she is loyal enough to stay where she is. I called the business and spoke to Glen, just to make sure they know how outstanding an employee they have!!! I hope George Morgan rewards employees with great pay and commission!! Thank you again Kesh!!!!

I used this business 5 years ago for remodel of kitchen and two bathrooms. All this time later, the…read morehelp and quality is superb. I had help from Bridgette in the Tigard location and she went the extra mile to help. It is no wonder this business has stood strong through its many years in Portland! Great place!