Klaus was very responsive to my AC going out. He gave me a realistic timeframe of when he would be in my area and followed up. He quickly diagnosed the problem, fixed it, cleaned up my AC units and even gave me pointers to keep them running more efficiently. Thanks Klaus!! read more

Our AC went out during a heatwave and we couldn't be happier that we called Airworx. They were at our house about an hour after our call. We ended up needing a new AC system and Klaus went out of his way to make sure it would be installed that same day. Braden and his brother worked tirelessly doing the install, even in the sweltering attic. They did excellent work and cleaned everything up diligently, including neatly putting back river rock that had to be moved for the new condenser. Braden also made a point of thoroughly explaining everything. We are very satisfied with the entire experience and will be recommending Airworx to all our friends and family. read more

I had a different company come out twice, all they wanted to do was sell me a new expensive system. Based on their great reviews, I called Airworx. Even though they were booked out for two weeks, Klaus stopped by on his way back from another job in my area. Klaus was professional, friendly, and knowledgeable. He addressed my issues directly without trying to up-sell me, and for a more than fair price. I am an extremely happy customer and will be using Airworx for all of my HVAC needs. Thanks Klaus! read more

Klaus is very responsive, even when on vacation. He made sure our problem was fixed first thing! Highly recommended!!!

If you are looking for an amazing company, you've found it !!! Klaus is amazing , he showed up within a hour, knew exactly what the issue was, had the AC back up within 30 mins. By far best prices around, you can't go wrong with these guys !!!! Military friendly company, super friendly, and extremely professional !!!! Highly recommended them to friends and family !!!! read more

Down stairs AC stopped working around 8pm last night, sent a message to Airworx a little after 10pm. They messaged back right away (after hours mind you) and said they can be at our house at 8am . Sure enough 7:55am Branden and Alec show up, about 1 hour later they have the AC back on! You can't ask for much more than that, knocked it out of the park all the way around. Thanks Airworx!! read more

I contacted Airworx late in the afternoon thinking I wouldn't get a response until the next day. Well Klause contacted me immediately letting me know he could come out the next morning. I let him know we had a 20 year old unit that had never been serviced, and that we were sending a child off to college, and really didn't want to replace it! Klause responded (immediately) "no problem"! Klause came the next morning, asked what was happening with the air conditioner, I explained, and he said oh that's easy!!! Klause fixed our air conditioner explaining everything to us as he went. He was one of the nicest guys, and let us know when we were ready to replace our air conditioner he would credit us the money we spent to repair our old unit!!! read more

We called for an estimate. They came out the same day! Braden found the problem, replaced the part, and we were up and running in 30 minutes. Very reasonable price. Incredible customer service! read more

Yes, as good as it gets! When our AC system died last week Klaus rearranged his schedule, picked up our new equipment, and worked until after 8pm to give us some relief from the heat! Klaus' prices are MORE than fair, he works his tail off for his customers, and Klaus does what he says! As Klaus was cleaning up after finishing at my house, he got a call from a desperate woman who couldn't seem to get anybody to help her with her broken AC...Klaus' response, "I'm close by, I can be there in 15 minutes." Like I said...as good as it gets! read more

Came within an hour of my call. Found the problem (just an electronic board that needed to be reset), and A/C working again. Great service and even better response time! read more

CJ and Mario did an excellent job of diagnosing our AC problem. A local company owned by Klaus Gartner, you can be confident that they will arrive promptly and give you a reasonable price. I give my highest recommendation to this company! read more

These guys came out fast and fixed our AC on the hottest day of the year. We only had to wait about 1.5 hours and they were fast and friendly. Cost seemed reasonable, and considering how fast they got to us we had no problem with the charges. We will give Klaus our business in the future because of the great experience we had. Highly recommend. read more

UPDATE: The appointment was over two weeks ago, and I still have no estimate, despite the reply below that says it was "just sent." I had an appointment for an estimate. The guy seemed nice and knowledgeable enough. He took the measurements required for the estimate, said he'd get back to me, then I never heard from anyone at the company again. read more

My air conditioner was not cooling on Friday afternoon, weather was very Hot! Called several HVAC companies. Several other companies contacted me but could not come out. Klaus the owner of Airworx contacted me through Yelp said he could come out Saturday morning. Klaus called late Friday afternoon said he could come out in 30 minutes. Klaus showed up and quickly diagnosed the issue! Said the compressor was not running but turned it was the capacitor. He installed a new one and charged me a fair price, only $225. Klaus was professional and friendly. Air conditioner is working and cooling and working again! Thank you Klaus for your fast service!! read more

This company is who everyone should call. They showed up quick and got the job done. They will be my go to recommendation for friends and family and my own for any HVAC issue or project. read more

I sent a message last night expecting response today. Nope Klaus was so quick to respond with concern and availability for this morning. I was very impressed how quick he booked a technician to come by. My tech Braden young & knowledgeable, showed up at 7am on time. All my previous AC companies gave me a huuuge window, or would tell me one time but show up hours later with no update. I received text, Braden was dog friendly which isn't a must but a plus. He quickly ran some test, gave me a honest consultation. I've dealt with so much crap this past year I came in with a flexible mindset on cost. My coils were freezing and my main AC company has been patching the job for now going on a little over a year we were fed up. Airworx was confident and seeing as i was told for over a year nothing was wrong. Trust and believe I went forward after they told me they found the problem, no regrets annnnnd AC is back! It's yet to be seen if it last beyond 3 weeks, but if there is any issue I found a reliable company I can lean on. Thanks Klaus and Braden props! read more

I had 3 different AC techs out to try and fix my AC unit. one guy didnt even want to do the work and told me i should just replace the airfilter. next guy just recharged my coolant but didnt inspect my system so the root problem was never fixed so back to square one. Finally, i called Klaus with airworx. not only did he fix the problem permenantly but he did it at a very reasonable price. at least 40% less than the previous guy who wasnt able to fix it. beyond that, klaus is just a super nice guy, very professional. i will be recommending airworx to all my family and friends read more

Great service, called at 4:45 pm and they were out by 8:30am the next day! Thanks Cody, you did a great job!!!

First and foremost, best customer service I have ever experienced!! Our ac unit went out and we reached out to multiple companies with no answers and long waits. This company was the ONLY one that seemed genuine and understood our situation and hand. From the Representative we talked to , to our service technician, they were amazing!! Our unit went out all of a sudden. They were very understanding and comforting with the situation at hand. Other companies were giving us the run around. Airworx gave us a specific time, that day, and delivered!!! Thank you so much for all the help and customer service we were given!! if you ever have any ac unit problems, give them a call, you will not be disappointed!!! read more

I was out of town and had to get the repair scheduled on a holiday weekend and have them coordinate with my wife. While most of the companies I requested bids from said a week or so (since it was very hot) I was pleasantly surprised that they came out the next day and go the AC back on line in no time flat. read more

Airworx contacted me right away to schedule an appointment and we were so relieved to hear they could be at our home within 48 hours. Brayden diagnosed our AC issue right away and fixed the problem within minutes. He also took the additional time to complete our annual maintenance. Their service was excellent and we're so grateful they didn't try to sell us anything that wasn't necessary. read more

I contacted them yesterday and set up an appointment for today. They said from 7-8 am, I really appreciate punctuality- they were here at 7 am and fix my AC issue. Very great full with the service. read more

Within minutes of my initial review, I received a call from the owner himself. He offered to personally have someone at our establishment immediately to check on the current state of the Air Conditioning Unit and offered to have it diagnosed & fixed free of charge. It is rare to find someone willing to do that in this industry. read more

Excellent customer service. Our A/C had a blown fuse and Brayden was out within 2 hours on a Sunday to fix. He was awesome and went above and beyond. Professional and knowledgeable. I highly recommend. read more

Called Klaus Tuesday evening to make an appointment and even with a short notice he was here the next morning! Not only did he take the time to explain the quote and the equipment he was able to have his guys install two days later!! His crew was respectful and very knowledgeable even with having to deal with the heat in the middle of the summer as well as in my house. I will highly recommend Airworx to anyone in the future who is in need of HVAC services!! Thanks for taking such good care of us! read more

I called a few other places and they were like we will be by tomorrow evening. Ok, it's 100-degree weather. I called Klaus and he came that same day. Awesome customer service!! He explained everything to me clearly and gave me tips on how to run my AC more efficient. He got me up and running quickly. Klaus is a real professional with many years of experience and a lot of schooling. Really knowledgeable in his field and I highly recommend his service. read more

These guys did an AMAZING JOB!!! Klaus and his team took care of everything! My AC went out last summer but waited to get my unit fixed. I had a whole new install for AC/furnace and there are no complaints here! These guys were right on time when the time was given, the price was fair to include the warranty, they were professional and respectful, and drove here to San Diego from Temecula. Klaus asked me to shop around and see what other quotes I would get for the whole install before I made a choice and locked him in. I did and nothing compared to what his company could provide and offer. Thank you soooo much!!!! You guys rocked!!! read more

Just when I thought their was no hope, Airworx comes to our rescue. Thanks again for coming so quick and fixing our air conditioning for a reasonable price... I highly recommend Airworx! read more

Braden from Airworx provided fast and excellent service for fixing our AC unit prior to the start of summer. I would absolutely recommend this company for maintenance fixes in the Temecula area. Thank you. read more

Last week I had posted a "one star" review that I have since removed, and I will explain why. Initially, when the technician came to my house, he offered an extremely quick diagnosis that took all of about 10 seconds (replace vent cover with a different type, and change filters). It took all of about a minute, and when I asked if he could make these changes, I was told that he could not replace the filters or install a new cover (that I would purchase, of course). So, basically, I was left with a diagnosis but, due to an injury to my foot, I had no real way of fixing the problem....so the problem still existed, and I was out the $59 service call with the prospects of finding another company or handyman to handle what needed to be done, or at least what was recommended. I gave the company my single star review and the company's owner, Klaus Gartner, immediately replied to my former post and offered to come out to see what he could do. In fact, "offered" is probably not fair, as he urged me to contact him. I took him up on his offer and he came out today. Sometimes the true measure of a company is not by how well they perform a task, but by how they respond to an adverse situation. Klaus offered no excuses (even though it is an extremely busy time for them due to the heat wave we've been having) and shared that he is going to speak with the previous technician (who was friendly, just didn't fix my problem). Klaus then proceeded to replace the vent cover (we had already replaced the filter) and -- cue music -- I had wonderful, cool, air flow again!! Additionally, Klaus offered (and later immediately put on his calendar) a follow-up maintenance inspection and filter replacement service towards the end of November -- FREE of charge (and, of course, he did not charge me for today's work either). What is most important to me is the ability to be able to trust and rely on vendors and technicians that I work with and call on. I can honestly say, through his efforts, communication, and willingness to make things right, that I feel that I can now count on Klaus and Airworx, and feel comfortable recommending them. read more

CJ and Mario has been out to my home twice in the last month to diagnose issues with my AC unit. Both times they have been extremely prompt, super friendly, professional and very quick at identifying the problem. They were even nice enough to bring a AC filter that is an odd size! I'm very appreciative that they were able to quickly repair the issues and get our AC working again! Thanks, I'll be contacting you for any future problems. read more

Our home is 20 years old and still had the original AC & Furnace system. The original builder had used very low end components that used too much electricity. After research on Yelp, we called Airworx. They arrived exactly on time for the first appointment, assessed our existing system and provided us with a very reasonable quote to replace it. We set the date for the work and again, they arrived right on time. Their 3-man team was very polite and professional. The work was completed in less than 8 hours, the system was fully tested and they covered all of the operational details with us. In addition, they showed us some errors that the original HVAC contractor had made. Our new system is light years beyond what we had. It's extremely quiet and the entire home is cool now. No more spaces that are 5 degrees warmer than others! I've been in construction for over 40 years and I'm picky about how contractors should conduct their business. Airworx did a perfect job for us. read more

These guys are great! I requested information and they got back to me in minutes and within an hour I had technicians at my house! Technicians were very friendly and honest about what needed to be replaced and got the job done in less than an hour. Couldn't of gone any better. read more

Super unhappy with the service I received I had them come out to my house cause my air wasn't working they told me it was my coil in the attic that was over 3500 dollars to replace then they said I have no freon in my unit so they put 7 pounds in at a 100.00$ a pound but then my air only worked for a few hours called them back and they came back out there was no Freon in my unit at all they refilled it once again and again the same problems where accruing where my air wouldn't work and then they wanted to charge me again to refill it like I already paid you to fix it and now it still isn't working will never suggest anyone to use them feel completely scammed and my air still isn't working how it should for 4200$ read more

In short, this company is quick to respond, more readily available than other companies in the area, honest and friendly, and fairly priced!! As I enjoy my AC on this hot day, I am very grateful for them!! When my AC went out during the heatwave (115 degrees that day + 7 months pregnant= desperate situation!), Airworx was the only company that was available ASAP to fix it. I contacted them in the late evening and they were able to come the next morning (even though it was a Sunday!). Every other company in the area was backed up for 2-4 days. Klaus, the owner, was very friendly, knowledgeable, and arrived on time. He said he and his staff had been working 17 hour days to address everyone's AC needs during the heatwave! He quickly assessed and fixed what was wrong and explained everything to me. He also gave me lots of info on general AC maintenance and even showed my husband how to change out the AC filter in the attic (which, as new home owners, we had no idea about!). Pricing was fair and much less than I expected! He even gave us a military discount, since the company is veteran owned and hubs is in the army. Thank you, Klaus! read more

This post is overdue because of my hectic schedule. Thank you Klaus for getting us through the rough patch when the heat was scorching. Very fair with pricing and an extremely hard and dedicated worker. Highly recommend! read more

I am a Realtor and had a client who's AC quit working in the middle of the summer heat. She filed a claim with our home warranty company and the technician diagnosed it as needing a new compressor. Their communication was poor and after a week of waiting, my client gave up and asked for my help. We called Airworx and they came out within 2 hours and found a bad capacitor. The AC was fixed in 10 minutes and for a lot less than the cost of a new compressor. Thanks Klaus! read more

Yesterday my A/C went out at 7:00 p.m. I called Airworx and spoke with the owner Klaus. Although their schedule was extremely compacted due to Temecula weather in July; he was able to fit me in for the next day at 10:00 a.m. I was extremely impressed.... not only did he arrive an hour early but he also drove to get the part and finished the repair within 2.5 hours. Klaus was extremely knowledgeable and was able to give me tips to keep my A/C running at its best. I felt that he was extremely honest and very friendly. I will definitely be referring my friends to Airworx. read more

Our AC broke on a Thursday night and by Friday late morning, someone for Airworx was already scheduled to come out. I was blown away by the the service, promptness, and communication. Even when the AC wasn't doing its job later that day, they came back. The team at Airworx made sure not to leave us hanging and didn't just take our money and run like some companies did the year prior. Special shout out to Braden for coming back so many times to ensure the unit was working properly and explaining every step of the way. Thank you!! read more

So, my grandparents ac went out and if u haven't noticed a, it's getting hot. My grandpa got a couple of quotes from door to door guys, who scare me anyways. Then we had Klaus from Airworx come out. Not only was is quote much less, he went in detail of the work project with my grandpa who had a lot of questions. We are overall very pleased of the whole project from beginning to end. read more