Family run business with friendly service, what's not to love? My engagement ring needed a prong…read morerepaired, so I brought it in to get a quote. I was worried that there would be a long wait, but Johnson was able to help me out and get it repaired in no time. On display you'll see many beautiful ring designs, and hear the friendly chatter/greeting of the family staff members. Over all a very smooth experience, would recommend for any ring repair needs!

I went in for a ring repair and Jimmy was very professional and down to earth. They said I could…read morecome pick it up in a week, but when I mentioned I needed it in two days, they accommodated with no issues. I'm completely satisfied with their work and would come here again in the future

I've been going here for at least a decade now. Pop in once in a blue moon to get my watches links…read moreremoved or battery change. And each encounter is always the same, quick and efficient. The owner doesn't speak much, but his expertise speaks volumes. I recently came in about two weeks ago to get the links removed from my ine-expensive Casio watch removed and I think the whole experience took less than 30 seconds. I literally walked in as he came back from break, said a sentence or two, took measurements of my small wrist and removed the links in front of me, free of charge. I'm happy this is in my hometown and sits on a plaza next to other retail businesses. Easy to find and hard to forget that this is the only reliable watch repair I could find in town.

Brought in an inherited Citizen watch. Dead battery and was too big for my wrist…read more The shop is literally just a counter, a workstation behind it and that's it. Handed it over, he inspected it immediately and got straight to work. Didn't ask any questions. Didn't make small talk. Just fixed it all under 10 minutes. Then he told me the price was $15. Didn't even quote upfront, just said it after, but that was an amazing price. Simple job, but he does good work.

Great service, helpful guy. It's really chill 10/10. The prices are very reasonable. Got a few…read morewatches extended and battery changes.

Good service - friendly- good prices and close home. Went…read morefor battery change in two watches and took 15 minutes

Kevin and his manager were very patient with me and my family through the whole jewelry purchase…read more They gave us the best price we could find and clearly explained all protection and after purchase options. They also showed us the diamond test and the microscopic diamond ID which gave us confidence. On top of that they took the time to explain how the diamond market works. I would definitely recommend this store to friends and family in the Bay Area.

My experience with the Diamond ring was an amazing experience. I was really nervous at first but I…read morewas greeted by Isaq. He showed me great compassion and was very patient with my indecisiveness. I showed him a ring for inspiration and we were able to help me create a beautifully custom ring below. This wouldn't have been able to be done with him. His follow up during the process was amazing. They have CAD designs of the ring before they have their jewelers start designing the ring, so you have full control of how the ring looks. I made a couple of changes during this process and they were patient with me and showed me the changes on new CAD designs. After 6 weeks (they will be able to make the ring earlier but I wasn't in a rush), Isaq let me know the ring was ready for pick up. They showed me the certificate and was able to get me this beautiful box with a light in it (nice touch). I can't wait for my girlfriend to see this ring. If you need help crafting a perfect ring come to The Diamond Ring Co.

I had two thin gold chain necklaces with broken clasps, one with a pendant that's not removable…read more They both had small clasps that were bent with pieces broken off from forcefully pulling them apart when they got tangled together. I was worried they couldn't be fixed easily since they were so small. I found Ali's on Yelp and brought the necklaces on Saturday afternoon. Ali told us there was a chance the clasps could break in which case they would need to be replaced. If he could fix them, we could pick them up that evening or the next day. He texted me later that day letting me know they could be picked up the next day. The necklaces and the fixed clasps look and work great. I can hardly visibly see that they had to be fixed. The whole process with Ali was very clear and smooth and I'm really happy with his help!

Good customer service. Ali made sure we were happy with the watch repair and adjustment. Thank you!read more

Julia and Sameer were very attentive and they for sure know what they are talking about. they were…read morevery helpful in finding what exactly what i was looking for and guided me to make the right decision by sharing their expertise.

Great service, they work fast and efficiently. My fiancé and I both got our rings from here and we…read moreare very happy with our choice. They also have flexible leasing options. Ask for Julia!

A Reminder to all…read more Never do business with this company! I still have my damaged ring, finally found a new sapphire to replace and had to get another jeweler to fix it. DO NOT GO TO MASTER FRAUD JEWELER!!!

I had a custom made ring made utilizing many of my old diamonds. David was so easy to work with,…read moreknew exactly what was needed to achieve the desired results. Spent the extra time to review the plans with me to ensure that I got exactly what was asked for. The ring turned out absolutely gorgeous! I have received so many complements on this beautiful piece of jewelry. I was so glad that after looking at so many jewelry stores, reading reviews and hearing what others recommended, that I choose to go with "Master Fix Jewelry". I would highly recommend this company for all services they offer. They are fabulous individuals to deal with that offers quality workmanship!

I bought my wedding rings from them. I have no complaints, they were able to offer monthly payments…read moreand adjusted the size on the rings in a timely manner. This place was the one that had the best prices in gold. Compre mis anillos de matrimonio con ellos. Fueron muy amables y también ofrecen pagos mensuales. Definitivamente uno de los lugares mas económicos y confiables! 5 estrellas!

From the owner: Looking for the perfect jewelry store in San Jose? Whether you're on a tight budget or looking to…read moresplurge, this guide has got you covered. Discover the top jewelry stores in San Jose for every budget!

Came in two days before christmas to purchase a ring for my wife. Renna was super helpful and…read morepatient, showing me multiple styles and working with me on the price. This has been an excellent experience -- I will definitely return! Thank you, Renna!

Me and my fiancé were looking for a Wedding band yea regret going to them for these very special…read moreoccasion purchase. The rep who helped me was Noel he is a crook disguised as a clerk, I should have never done business with him. I am extremely disappointed with the service at Kevin's Jewelers. I placed an order and requested a resize, but after realizing the pricing was significantly higher than competitors for the same quality, I attempted to cancel the order immediately . They refused to cancel my order Despite the item never leaving the store and me never taking possession of it and telling them I want the order cancelled management didn't want to speak to me they said they could do nothing even avoided my calls. It felt like a high-pressure sales tactic, to avoid a refund. I complained to cancel the order right after I found out they are crooks. They are refusing a refund for an item the customer has not even touched.

Please save your time and money. Do not come here! My mom got scammed by the salesperson, Maureen…read moreJije. She was sweet talked into thinking the jewelry she bought was $200/month for 20 months with no interest. Six months in and my mom gets the statement with the real interest and fees, stating it was only a 6 month promotion period of deferred interest. Maureen took advantage of the fact that my mom was Filipino. You would think someone of your kind would do right by you, but not Maureen. She falsified the credit application and my mom signed without knowing what she was getting into. Just please avoid this place at all costs.

Avoid this place--believe the bad reviews! I took a chance…read moreon this store despite the negative reviews because I found the perfect chain for my girlfriend's pendant. The style was exactly what I was looking for, but unfortunately, that's the only good thing I can say about my experience. As soon as she put it on, she noticed one of the links was broken and digging into her skin--she didn't even get to wear it for a full day. I brought it back for repair, and since it had already been shortened to her desired length, I had to pay an extra $30 for the fix. That was fine, but they originally told me it would be ready in a week. I ended up having to call them because it wasn't done until nearly two weeks later. When we finally picked it up, the clasp looked dirty and worse than before. At that point, we were just tired of waiting, so we accepted it. But after wearing it again today, the small links started falling off one by one until the chain was barely hanging onto the clasp. Now, she can't wear it at all because it's at risk of breaking and losing her pendant. We're stuck deciding whether to pay for another repair at a different shop (making the chain even shorter) or cut our losses entirely. Either way, we regret ever coming here. Save yourself the frustration and go somewhere else!