I own a Landice L8 treadmill. It developed a banging noise and I called Landice. They said they would send a part that they thought was causing the problem to AK which they did. When AK received the part, they called me and came out the next day to install. He was able to replicate the noise and isolate it to the mount for the elevation motor and the part they had been sent was the right part. The part fixed the issue. The technician was friendly and knew his stuff. Everything went very smoothly. I would recommend this company based on my experience. read more

We have an elliptical machine that has required both repair and we also like to use AK Treadmill for regular maintenance. They're very friendly and knowledgeable and the gentleman who comes out to help us is always got good helpful hints for maintaining the treadmill so that it doesn't have issues. That is pretty cool that they would actually tell you things, that would give them less business to repair your elliptical. That means that they are a very reputable business when they operate in that way. read more

I had someone else initially come out who said they knew how to fix gym equipment. He fixed NOTHING, was rude, and it cost me alot, when it didn't need to. I then contacted AK Treadmill, which I should have done in the first place. Taylor in the office was very kind and professional. She sent Gerber to my house, and within 5 minutes of looking at what the previous "expert," what a joke, had done, he knew exactly what was wrong and he fixed it. Gerber was very knowledgeable, friendly, and professional. I asked him to check everything else to make sure the other person didn't do any damage to my machine. Thank goodness he checked it, because the other guy had even put the belt back onto my machine incorrectly, in addition to not installing parts correctly. Thank you AK Treadmill and Gerber for helping me! If you need your finess equipment fixed, call them. read more

I've used this company before They are open on Labor Day and service South Orange County read more

I was pleased with their service. I knew that I needed someone that could get OEM parts. I will have them come out next year when service is due again. read more

AK Treadmill Repair Specialists - Gerber the Tech - Fitness/Exercise Equipment Near Me - Torrance, California

Gerber has been servicing my Precor ma for years and always does a terrific job. I also appreciate that Taylor sends me reminders that it's time for regular maintenance on the machine. Excellent service! read more

My Life Fitness exercise bike had a part that failed so I contacted Life Fitness and as part of the warranty, they sent me a replacement part and paid for an installer to come to my residence to replace the part. LF referred me AK treadmill repair. This company was great to work with. They reached out to me as soon as the part was being shipped from LF to my residence to let me know to call them as soon as I have the part and they would schedule a time to come replace the part. I spoke with Taylor and Josh at AK and both communicated really well with me. AK sent Gerber, their main tech to come replace the part. Gerber was fantastic. He's polite, friendly, on time, and very knowledgeable. I couldn't have asked for a better tech. Thank you AK and Gerber! read more

I would give zero stars if possible. I saw all of the 5 star reviews and called them out to clean my treadmill. They guy came to the house and ran the diagnostics, said I needed a new belt and Mylar kit. A few days later I receive a phone call with a quote and wanted to charge almost $700 to replace these. He suggested I visit his friend at Busy Body in Newport Beach and look at a new treadmill. I called Denuar Repair in the inland empire and told Randy I needed a new belt. Randy was going to charge me $385 to replace the belt. He came out, looked at it for a while and then asked if I had lubed the treadmill. I had not. He lubed the treadmill and now it runs like new. And it only cost me $95 for the service. If AK had simply tested for lube then run their diagnostics, they wouldn't have recommended a service that cost $700. Or maybe they would have. They still charged me the $120 cleaning and maintenance fee. Even though they didn't clean or maintain my treadmill and misdiagnosed the problem. read more

AK Treadmill Repair Specialists - Charged me $120 to clean my treadmill??? - Fitness/Exercise Equipment Near Me - Torrance, California

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One of if not THE rudest individual I have ever run across in business. Does not return messages nor available to talk to EVER until that is you go to social media and say it like it is. Installs incorrect parts that last a very short amount of time. There is no way this part should have malfunctioned twice !!!!! In the span of 3 years Unwilling to go to the manufacturer and complain on my behalf. Tells me to do so and when I do they tell me the original purchaser needs to do so ???? I'll leave it up to you the public to find out for yourself BUT you have been warned read more

Super positive experience. From first contact with receptionist/scheduler to having my indoor cycle (LifeCycle GX) repaired at my home in South OC. Repair technician Gerber very proficient and knowledgeable. I will definitely use AK again and ask for Gerber for repair and/or service of my indoor cycle. read more

I was referred to this company by Landice because they are covering our treadmill motor through their awesome lifetime warranty. I called AK Treadmill. Very friendly and professional phone call. They ordered the motor and within two weeks called to set an appt. our tech was GERBER! Great guy and very knowledgeable. Changed the motor out in minutes, cleaned machine, waxed belt, and cleaned up nicely. Paid the $120.00 service call and added a tip because it was all worth it. Some of the old negative reviews apparently were from a different tech. Trust me, this guy GERBER is a pro. Happy we used this company. read more

Total waste of time and money. I have a problem with the console on my stationary bike. I called for assistance. Told them over the phone it was a console problem. Repair guy showed up, told him about the console problem. "Uh, maybe it's the motor." Sure, whatever. Flash forward to: "Well, I cleaned the motor. Maybe that will help....?" Shocker - it didn't. It seemed like complete b.s. and, of course, didn't do a thing to fix the problem. He was utterly unprepared to address an issue with the console, even though I specified that was the issue ahead of time. I just threw $130 dollars away and the problem is still there. AVOID THIS COMPANY. read more

I had a brand name recumbent bike that stopped changing difficulty levels whether in a program or manually. The tech was great, knowledgeable and know almost without opening the bike that the problem was the servomotor or some such thing. He returned about 10 days later and did the repair. No complaints so far, we'll see. Here is what you need to know. The first visit they don't bring parts, $145 for "preventative maintenance" and cleaning. Really didn't do much. Second visit, another $90 plus parts. So basically they got $235 for appearances when if they wanted to be helpful, they could carry some very common parts and not charge for 2 visits. So a bit of a yank but not the tech's fault. He seemed great, was on time and the repair seems to have worked. Going with 3 stars only because of the two step trick. read more

Highly recommended! I couldn't recommend them more. They fixed my treadmill which Xtreme Fitness could not do after three attempts. I am so grateful for AK! THANK YOU from the bottom of my heart!! read more

I can not recommend this company enough! From the lady that answered the phone & talked to me about their services to the amazing technician "Gerber" who came out to my home and repaired my elliptical machine! From the initial phone call to the end of the repair job, this company was top notch! Gerber, the technician, was awesome!! He was professional, knowledgeable, friendly and went the extra mile to fix my elliptical machine!! I would recommend them to anyone & make sure you request Gerber as your technician! read more

They broke my treadmill. I have a good True treadmill. I did a lot of research when I went to buy it. I spent the extra money. I bought something sturdy to last through the years. I use my treadmill four or five times a week. It is about two years old. It started to squeak. These guys were recommended for service by the store where I bought the treadmill. I made an appointment and rearranged my schedule to have the belt greased. After they left, the front of the treadmill rocked back and forth when I ran on it. This had never happened before. I called them to come back. They came back and tightened some bolts, I guess. Two weeks later, it started to rock back and forth. Now, they want to "cut me a break" and charge me $90/hour to come fix the problem all over again. So, basically, I had a small squeak. I called for a tune up. Now I have a completely unstable treadmill. And these guys are unable to fix the problem they caused. If you want broken equipment, these guys do a great job of breaking your expensive investments. read more

I had their technician came out 2 months ago, and the same problem happend again. Their labor warranty is only 15 days and they insisted to charge $130 again for the same issue read more

Since all the other exercise equipment repair places on Yelp got mild to terrible reviews, I tried an unreviewed repair shop, AK Treadmill Repair, which was recommended by a local equipment retail shop. My recumbent bike just stopped working one day. I called AK Treadmill and talked to two guys, Lawrence and Chad (?), both very nice and professional. They were able to make an appointment next day between the 1-5pm window. Unfortunately, they booked too many appointments that day and so Bill, the technician, didn't actually come out until past 6, which I was going to dock them a star for. However, Bill was very helpful and nice, and fixed my bike like new within probably a half hour. Charge was $110, if they were going to have to come back with parts another time I think the additional charge was $85 or $95/hour. Not needed in this case. Would definitely recommend, but be loose with your schedule that day. read more

Great service and awesome customer service! They are very knowledgable about the electronic equipment and came highly recommended by Busy Body and the manufacturer of my treadmill. Highly recommend! Jackie - West Hollywood read more

Horrible customer service and horrible technicians. The technician came to my home to fix a treadmill, he was very negative, bad attitude. This business need to train their technicians customer service skills. I will call another company next time; stay away from this company. read more

Why oh why didn't I read these reviews before I passed on this referral to my friend. She is on a huge weight loss journey and the elliptical made a soft noise so I suggested she have it tuned up and looked at. She also wanted the timer to go more than 60 minutes, which I know its pretty simple to do if the person knows the code. This moron shows up and tells her he has no idea how to change the timer then he breaks the machine. Now it jilts each time it turns. This is a great Life Fitness gym quality (not the type you plug in from Costco) it came from top notch gym and simply needed a cleaning and a tuneup and a time change. I feel terrible the best I could do to help is write this review. Don't call these people, they are not in their game. I will post an update if they fix it for her. After all my reading I'm doubtful they will even care. read more

Bill from AK was on time, courteous and efficient. He went out of his way to make sure that I was satisfied before he left. I would most definitely recommend AK. read more

Terrible!! Still waiting on a part to repair my treadmill. They called after I sent an email asking about an update and they asked if we received the part....no! We didn't because you said you would receive it and call us when it arrives to schedule a time to come out and repair. Beyond annoyed! I'll provide an update when the job is complete and hopefully it's a positive one. read more

Gerber came out to check our treadmill- I was worried that the belt was on the verge of coming apart. He was very professional and friendly. He Did the maintenance that was needed and told us we'd be good for a while longer when he could've rushed us into replacing parts. I feel bad I didn't tip.Good honest service. Thank you Gerber read more

I've been using AK Treadmill now for several years for any maintenance or repairs for my Treadmill. They are always on time and the technician Gerber is professional, respectful and very pleasant. I called them yesterday about a belt repair and Gerber came out today and adjusted it like new. I would highly recommend them for treadmill installation, removal or repairs. read more

I would like to thank Gerber, who is one of AK Treadmill Repair's Specialist who was extremely professional and nice. He fixed my treadmill and he also put oil on the belt for me. I was 100 percent satisfied. I recommend using this company! read more

They were on time friendly and inexpensive. When I asked questions they made sure I understood and were very helpful.

Outstanding service!! Gerber, came out to my home and repaired my elliptical trainer. He was professional, knowledgeable, friendly. I would recommend AK Treadmill to anyone! and especially Gerber!!! read more

Spoke to a very delightful person and made a reservation to have them come to my home to service my Life Fitness X9 eliptic.. She (? )was very friendly and helpful. First impression is a solid four stars. read more

Please note all the 1 Star reviews that AK Treadmill has received and ignore the rest. These guys are F'in scam artist. I asked for a simple repair on my exercise bike. No electronics or anything very rudimentary bike. The tech came out without the wrong parts. I asked him to leave and come back with the right parts. He said that he wanted to diagnose any other problems. I told him cool, but I was not paying until he came back with the parts. He tinkered with the bike for a minute, left me the wrong parts, and then charged my credit card for $217. Absolutely no repairs and a $217 charge and some useless parts. These guys are pieces of garbage, the technician was a sleeze ball and I would suggest you stay away from these guys. read more

Extremely dissatisfied with recent service. I had been using AK treadmill for several years and they were very good until recently. Three months ago I notified them of an issue with my elliptical. After three visits to my home they finally agreed that there was a problem. To add insult to injury, they ordered the wrong part for my machine. I finally went to another company who diagnosed the problem promptly and was able to fix it in 2 days with much cheaper parts. These people need to close the business and sell their account list to their competitor. read more

They came to house and told me I need a new elevation motor for Treadmill. I paid for their visit. I was about to spend $500 on a new motor when decided to get second opinion. New company told me motor had a broken wire and just needed to glue a loose part to make it work . All fixed and the visit was cheaper then AK Treadmill. Bottom line, DO NOT USE THIS COMPANY!! read more

I used AK Treadmill Repair for many years to service my Trotter treadmill until I gave it away three years ago. I replaced it with a LifeFitness elliptical that recently developed a problem that the factory tech said could prove to be an expensive repair. Bill from AK came out at the scheduled time, repaired AND serviced the unit for a $110 service call. I highly recommend this company, especially if you live in the south bay! read more

We were really disappointed with our experience with AK Treadmill Repair Specialists and after many phone calls back and forth, feel that we genuinely got bait and switched by them. Joswe, the technician was very polite and wore a mask, but the outcome of his visit was worthless. We called because our elliptical no longer had any resistance and we believed the motor was dead. He was at our home for 30 minutes. He said right away that the motor was bad and he would take pictures of the serial number and order a new one for us. He even said he'd brought another motor along just in case he could fix it then and there. We paid his $130 fee after he took pictures of the motor and said he would get us the part. That was in Monday. I called on Wednesday as well as on Friday to follow up about the part and they said they still didn't have any news for me. The following week I called again with no update. I finally got a call back a week and a half after the initial visit and the company said "the tech couldn't find the serial number so they couldn't do anything to replace the motor for us." I asked about the photos he took and they said he wasn't able to get the serial number from them. We paid for "repair specialists" to fix our elliptical and they charged us $130 to tell us the motor is broken (which we knew) and that there was nothing they could do. If you call a plumber because you have a problem with your drain and they come out and say, 'you have a problem with your drain but I can't fix it,' would you expect to be charged for a service call? I accept that the tech was in our home for 30 minutes, but to charge for a service visit and not accomplish anything is simply dishonest. read more

My 6 year old Precor treadmill began to give me Error 27 messages this summer, and became unusable. After spending a couple of hours researching repair services and calling stores that sold treadmills, I decided to use AK Treadmill Repair. I was a bit apprehensive given their Yelp rating is just 3.5 stars. That said, my experience with AK was very good, and the service process went well, and a week after the repair my treadmill seems to be fully repaired. The success of my repair is due, I believe, to having their top repairman, Gerber, do the work. Good job, Gerber. Give that man a raise! read more

Had one problem after another with my brand new Life Fitness treadmill. Taylor, in the office, and Gerber, the technician, were amazing! Great at following up, super friendly, always on time, clearly very concerned with resolving the issue as quickly as possible for me, and very apologetic for any inconvenience caused to me. All in all, nothing but appreciative and very satisfied with service from AK Repair. Thanks guys & Happy Holidays:) read more

I get my service done with them once every year. Every time they do a great job with scheduling and preventative maintenance :) And they also send out postcards once a year with a reminder and 10% off discount. I will defiantly be calling them again! read more

I thought my treadmill was dead but AK Treadmill brought it back to life in one basic visit!

Been using these guys to help us with our precor. Gerber is THE MAN! He is always thorough -- and couldn't be easier to work with! They are the best! read more

I think all previous reviews have been written by the AK Treadmill Repair staff. Did not have a good experience with this company, not even close. Not even acceptable customer service skills. Calls go to the voice mail any time during the day. My treadmill is not working. Have to call the manufacturer to refer to a service that is knowledgeable and reliable. read more