I have always loved Alamo, but the recent menu changes are definitely a bummer! There is no such thing as "beer queso." There is "beer cheese" and there is "(chile con) queso." Queso is a Texas staple, and Alamo's used to be decent. (Something the TX founders likely took pride in.) Now they serve "beer queso" with chips, which is not what you even should or would serve with beer cheese. Sigh. read more

As many times as I've passed by this area, I didn't even know this theater existed. I wanted to see a movie & since it was in limited theaters to avoid going to the city, I picked this theater. The theater was clean, the service was quick & food & drinks were also good. After seeing mixed reviews regarding the food, I played it safe ordering a side Cesar salad & Chipotle Turkey Avocado wrap. Both were good. I tried their Guava Margarita & I was pleasantly surprised how good it was. I have to make that at home actually lol. The only reason why I had to take away a star is due to the bathroom. When you wave your hand to try & flush, it doesn't operate properly, so there were about 3-4 stalls where the toilet wasn't flushed & I'm assuming due to the difficulty flushing. If they can fix the bathroom toilets, it would be a 5 star experience. read more

EXPERIENCE A movie ticket at Alamo is a bit more expensive than at the larger movie chains (Regal, AMC), and the quality of the moviegoing experience makes sense for the price difference. The seats recently became all recliners--something that only accounts for part of the AMC theaters and almost none of the Regal ones--and the auditorium I watched Mandalorian and Grogu in (Theater 6) used Dolby Atmos sound. I actually didn't find it too loud, especially compared to some of my experiences at AMC. The pre-show was also really nice and invoked nostalgia--a refreshing departure from the typical experience which now includes product commercials on top of trailers. FOOD I am usually pretty satisfied with the food; my go-to was the chicken sandwich. This time, I tried the Mandalorian and Grogu special menu: harissa ground beef wrap, chicken bacon quesadilla and kid pistachio shake. I was pleasantly surprised how their themed food also hit the spot while being reasonably priced! Now, for the criminal offense: the salt & vinegar popcorn. $12 for nearly inedible food that was extremely vinegary and salty. The only pieces that were fine were the goldfish crackers, but otherwise there was no saving it. read more

Have you been to Regal at Union Square? The one with the ear splitting RPX sound system shooting lasers directly into your eardrum? Well, not to be outdone, the Alamo at city point in downtown Brooklyn has a Dolby Atmos decibel busting "louder is better" sound system as well. To add insult to literal injury, you will pay extra for the privilege of assaulting your ear canal. They also don't take Apple Pay if you buy your tickets at the theater avoiding a $2.69 'Convenience Fee' per ticket you are charged when using fandango or any online ticketing, even the Alamo site directly. Still can't get them to go easy on the salt shaker for the bottomless popcorn, but they don't show 30 minutes of ads and previews like AMC, so that's a bonus. read more

Easy to purchase tickets online! Helpful greeter! Arrived early and they showed old clips of famous actors! We saw the QR code on tables and ordered via phone not realizing that their were humans also taking orders. I wished I was given the option. Ordered the malbec first time it came in a nice sized glass next time a smaller glass. No consistency. It felt almost like bait and switch. Popcorn wasn't give the option of no salt. My friend loved the wings and fries. I would go back but eat and drink before entering. Seats were comfy. Good crowd. The waiters look stressed. They also said when movie starts to write any additional food requests on paper and hold up. The waiters walked pass my waving card a few times. read more

See all

"The Alamo Drafthouse Downtown theater features a renovated, luxurious recliner seating, curated first-run movies, and cult classics. It offers full-service, from-scratch dining, craft beers, and cocktails delivered to your seat, enforcing a strict no-talking/no-texting policy. " Alamo is getting my touchas into the theater! Why? It really is an experience that I'm obsessing over..how could this post COVID, happy to be a couch potato and stream away moviegoer want to see movies IRL? Alamo is delivering first class service.. You enter the theater and you are greeted, yes, old fashioned"Hello, welcome to Alamo" wait where am I? Courtesy? Smiling employees.. I'm Dorothy in the Wizard of Oz! The theater is well designed, elevator and escalators to get you to the multitude of theaters. Here's what I really love.. -the in dining service! Bottomless popcorn, pretzel with queso ( nice serving!) and mustard, shakes, burgers ( The Royale with Cheese!), fries, desserts, bottomless beverages.. whew! A smorgasbord at your fingers! Scan the bar code, employee comes over and let the service begins! The pretzel is my fave! - seating: comfy recliners, no " big head worries"( hey I'm 5'1"! These head blockers obscure everything with all due respect!) - cleanliness -all new movies and classics! - no texting/talking. Yes folks, the kindly neighbor who hears your excessive chitchat, presses a button and as in baseball " Strike three, you're out!" -most Alamos are in malls, Staten Island is in Hylan Boulevard plaza where there's a wealth of shops pre or post movie. Alamo Downtown Brooklyn is in CitiPoint.. there is a Food Hall, Trader Joe's, Joybird and many more! Repeat after me: "ALAMO, ALAMO, ALAMO,where the movie lovers go! Alamo Drafthouse Cinema 445 Albee Sq West Take R train to Dekalb Avenue Station, exit at Fleet Street exit, Citi Point is 2 steps from Dekalb Station. Follow signs to Alamo Theater. Take escalator to 4th floor or elevator. Get those popcorn fingers ready. read more

See all

This is my go-to movie theater. It's clean, it's professional, and has a strict no talking and/or phone use policy. There's a variety of meals and beverages on the menu to choose from. I've had the mozzarella cheese sticks, pizza, and chicken sandwich meal in the past. You really can't go wrong by coming here to see a movie. It's a great experience and they even have an app where you can accumulate points/rewards the more often you come. read more

Alamo Drafthouse Cinemas at City Point is located in Downtown Brooklyn in what used to be Albee Square Mall, it's now a decorative enclosed space. The lower level has an eclectic food court with so many unique food options it was hard to decide. There is a Sephora, Target, Trader joes and three floors of Primark along with shops from independent brands. The Alamo Cinema is on the 4th floor next to Court 16 a Tennis and Pickle ball court. Movie tickets are $19.99 and there is no concession stand, you order food and drinks from your seat and staff bring it to you. I suggest ordering the bottomless popcorn, it was enough for three of us, and we didn't need a refill. The food menu is reasonable price, the theater is clean. They have a strict late entry policy, our show was scheduled for 3:30, seating started at 3:15, however if you come later then 3:45 you will not be allowed to enter ! The escalators were not working inside the theater and a few were out of order inside the mall. The elevators weren't crowed and came frequently. I will visit again and splurge on a sandwich from Katz. read more

See all

Looks like I'm long overdue for an update as some of the info from my previous review is now outdated! To update: 1. Popcorn is now bottomless! Granted, I'm usually solo movie-going here and cannot finish more than a large bowl on my own but I like to know that the option is there if I wanted it. 2. Service is speedier! 3. This location is in a great area - there's a massive Target as well as a food hall that includes a Trader Joe's that isn't overrun by line shopping, and even a Primark for clothing shopping (as well as many other shops). I love hitting up multiple spots after if I catch an early enough movie. 4. The water is still free as always - I recommend asking for a large size as they might give you a smaller cup otherwise. 5. They offer brunch now! I haven't been yet but love that they have it. 6. They offer specials now - i.e. menu items tied to the movie you're seeing like special cocktails or food items. I didn't notice if they had the sangria I used to love from Alamos in Austin but I'll have to look for that next time. One other thing I love about Alamo (besides the no talking or texting policy), is that they have showtimes that are labeled kid-friendly and not as while kids are great, I don't always want lots of them around me in a movie theater as they can be a little more unruly. My last request to Alamo, please open a location in Queens! I'll become a season pass member if you do! read more

Looking to have an exceptional movie watching experience? ... Look no further that Alamo Drafthouse. Alamo is thee best way to catch the latest and greatest films on the big screen. The food is great, far exceeding what you get at some restaurants. The burger is always a solid bet. Drinks are top-notch too. Who doesn't like a cold craft bar paired with the buddy cop action flick or maybe even a martini for that rom-com blockbuster. Service is friendly and effective. I highly recommend Alamo Drafthouse. Still hungry afterwards? There's plenty of options at the DeKalb Market on the lower floor. You can even get your grocery shopping done at Trader Joes while you're at it. So many ways to be productive and have an awesome day at the movies. read more

For mothers me and my daughter went to see devil wears Prada. Along with the an excellent movie we enjoyed bbq chicken tenders and fries and a cookie milkshake and I had fries and 2 glasses of wine. Cushioned seats and great service, I will be returning!! read more

See all

My wife and I have enjoyed this theater several times with the old school ambiance and Great Customer service by sylvan d our server and the tasty wings . A date night out with the wife all in one place. read more

See all

Alamo Drafthouse Brooklyn is going downhill. Bad ordering system. Worse bathrooms. My husband and I have always loved Alamo Drafthouse. It's pretty much the only movie theater we go to, which is why our experience at the Brooklyn location on May 23 was so disappointing. The new mobile ordering system was a mess. Food and drink refills took forever, and we had to flag down servers more than once to remind them about orders we'd already placed. The delays were distracting and really took away from the movie. The theater wasn't even particularly busy. What really surprised us, though, was the condition of the bathrooms. Both the restrooms near our auditorium and the ones closer to the lobby were shockingly dirty. Like bathrooms at Port Authority, if they were never cleaned. We've always thought of Alamo as the best movie experience around, so this visit was a real letdown. We hope it was just an off night, but it was bad enough that we're honestly reconsidering whether we'll be back. read more

My partner and I decided to do dinner and a movie for Valentine's Day. We usually go to nitehawk movie theater, but he decided he'd like to try somewhere different. Turns out most of the employees were striking. They stated Alamo drafthouse had fired 70 employees across all chains illegally. We felt badly, but decided to go in, it was late and there would have been no opportunity to go to any other theater. Once inside, due to the strikes there was no food being served. Which was a no for me, because I hadn't eaten since breakfast and it was almost 9pm. However, because this theater is located in the city point mall, which has multiple restaurants downstairs. They allowed us to grab food and beverages and bring it in. A huge plus. The theater seemed clean and the staff that was present was very nice and accommodating. Going back would be determined on more research regarding this strike and the validity of the claims. read more

See all

Forth time at this Alamo location, they have introduced mobile ordering which is a big plus. Only decided to come back once the labor strike ended in solidarity with the workers read more

I went once with my husband, and the cinema was clean and comfortable. The attendants were kind and provided good service. The main issue I had was that the bathroom is located in the restaurant upstairs, which is far from the theaters and inconvenient if you need to use the restroom during a movie. Also, the Buffalo chicken wings were extremely salty, which negatively impacted the taste. Reducing the sodium would greatly improve the dish. I would still go again because I enjoyed the atmosphere of the theater and appreciated the service. read more

See all

This place was once great but now phones are out the whole time people order and you get flavorless packet mixed drinks that taste as artificial as echo cooler also so their investors can get just a bit more profit. Sucks they did this read more

Alamo Drafthouse used to be fun but when I went here last week, not as much as before. I had trouble finding the correct theater - I initially went to the wrong one - there was no one around to help. During the film, there were frequent distractions with too many people walking back and forth in front of the screen, either guests or staff bringing food and drinks. The screen and sound system were fine. I enjoy having extra space to relax. If you can choose a seat, suggest picking one away from the door, fewer distractions. Alamo is a great theater experience overall. read more

See all

Food was ok.... Service was ok... I.loke thats they bring your food to you...Movie theater is clean

This used to be my favorite place but whatever they did to their service in the last one year has made it a much worse experience. Ordered food and nothing showed up 90 minutes later. Tried to flag this to a waiter once every 30 minutes. Told us to buzz off and stop bugging them. Everyone else got their food. 90 minutes later they realized they didn't send the order in. No apologies and didn't bother re sending food. Still charged us. It's like this place hires people based on who hates their customers the most. read more

Great location inside Albee square mall on the top floor. The theatre is clean. We saw Wicked and I wish the sound system was a little bit better because the music was amazing and I couldn't get the full sound effect for a movie like this. We had wine while watching n service is fast n friendly. read more

Alamo Drafthouse - Sauvignon blank - Cinema Near Me - Brooklyn, New York

Simply watching a movie at this theater has always been a terrific experience. The seats are super comfortable and the ordering process is streamlined. Now, actually having your order card picked up by a server and receiving exactly what you ordered in a timely manner is a different story. Expect a 20 minute wait before your order card is picked up, and your sad and cold plate of food to arrive 30 minutes after that accompanied by the wrong drink. Also, I've been here dozens of times since this theater opened and the bathrooms have been out of order every single time I've gone. (Pro tip: use the mall restrooms in the basement before you arrive.) It's a shame. This theater used to be simply amazing (I would have given it 5 stars 5 years ago) but has gone so far downhill in the past few years I now only come here as a last resort. Hopefully they'll "shake up" the management soon and hire someone who knows what they're doing. Would love to be a customer again! read more

After five straight days of classes, this place feels less like a movie theater and more like a relaxing place where I can truly take a break from school. I love the no talking and no phone policy where I can truly focus on the movie for two hours and don't need to think about anything else. Watching GOAT at Alamo was honestly the best decision of my week. The movie was exciting from beginning to end. The sound was loud and powerful, and during the championship scene, the whole theater felt intense. I felt my body react before my brain and my heart beat so fast. It reminded me of watching esports finals with that moment when everyone was screaming and felt excitement as if we were the one who's on there playing the game. I think everyone would love this sense of excitement, and it's definitely one of the best ways to release pressure.  Another thing about the film is I love how the scenes and different basketball courts were being designed. The animation, the lighting, the characters and background design are all fascinating. Watching it honestly made me think if I should switch my major to concept or game design haha. Five stars. Not just because the cinema is good, but because it gave me two hours where I could fully relax and just enjoy something without stress. read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

This has been my go-to theater for many years now, and it's only gotten better the last few years since they installed the new nicer reclining seats. The atmosphere is really cool (a nice mix of welcoming-for-all and cool-movie-hipster), they have a very solid local beer list with lots of varieties (not *just* good IPA's, yay!). The food is, well, it's "good movie theater food", but the operative words there are still "movie theater food" - have reasonable expectations. I've been to quite a few movie theaters in Manhattan, Brooklyn and Queens, and this one is probably my favorite over all. read more

I've been an Alamo Drafthouse fan since they opened and have defended the brand for years. After tonight, that loyalty is gone. I went to the Downtown Brooklyn location to see MARTY SUPREME. During the trailers it was immediately obvious that the projection was wrong--noticeably out of focus with severe color bleeding. This wasn't subtle. While waiting to flag it ourselves, we watched another guest already alert a server. When our server came by, he acknowledged the issue and told us he was aware, but claimed it was "probably just the trailers" and wouldn't affect the feature. It absolutely did. Once the film started, the problem was still there. I wrote on an order card that the image was incorrect. A second server came by and told us they were aware, actively working on it, and that we would be refunded or credited with a free movie if it couldn't be fixed. Based on that assurance, we stayed. The issue was never corrected. After the movie, we went to the front desk to ask about the promised rain check. That's when the real Alamo experience began. We were told--flatly--that the server was "wrong," that because we stayed for the movie we were entitled to nothing, and that if we wanted a refund we should have left. We explained that we only stayed because we were told it was being fixed or we'd be refunded. The response? Shrugs, attitude, and a dismissive offer to "get a manager." The manager repeated the same line: no refund, no comp, nothing--except a $10 food voucher. For a movie theater that failed at the single core function of its business: showing a movie correctly. To be clear, this isn't about the money. It's about: A visibly broken projection system Staff giving incorrect and conflicting information Management refusing to honor what their own employees told customers Zero accountability or hospitality While this was happening, other customers were also in the lobby complaining about the screening and asking for management. Then came what I can only describe as the "final boss" manager--who showed up with an aggressive, posturing, confrontational attitude that felt wildly inappropriate for a customer service situation. Loud, defensive, and weirdly hostile. We're talking about a bad projection and poor communication--not a bar fight. Watching management try to intimidate paying customers in the lobby of a movie theater was surreal. Alamo loves to market itself as a premium, hospitality-driven, "cooler" movie experience. What I saw tonight was sloppy operations, poorly trained staff, and management that escalates instead of resolves. If this is the culture being modeled internally, it's no wonder the experience felt so trashy. This could have been solved in 10 seconds: "Sorry this screening wasn't up to snuff. Please come back--next one's on us." Instead, Alamo chose to argue, deflect, and alienate loyal customers. I'm not even that angry about the technical failure--projectors break. I am angry that a company built on hospitality handled it like amateurs and then tried to bully their way out of making it right. If anyone at Alamo corporate still cares about the brand, you should look very closely at what's happening at the Downtown Brooklyn location. Because if this is the standard, you're not a premium theater--you're just another reason people stop going to the movies. read more

3 stars for the theatre experience -2 stars for the person taking our orders and his selective attitude for White attendees vs Black attendees. Not surprised at racism, but Brooklyn is unapologetically a melting pot and his attitude has no place here. Hope he doesn't last at this place long. His attitude was disgraceful read more

Alamo Drafthouse - Cinema Near Me - Brooklyn, New York

Saw the Phoenician Scheme here and had a great time!!! The wall art is awesome and I love how they set up all the posters for the films being shown!! Will definitely be coming back. Although it took a little long to come, the food was amazing and prices weren't bad! They also put a good amount of butter on the buttered popcorn, and that's a 5 star in my book!!! read more

See all

a most superb experience. the theater is on the 4th floor of market hall. it makes for a nice warm up into getting to the theater. there are lots of food options if you're hungry before or after the movie though alamo has a wonderful selection of foods, snacks, and drinks so there's no need to eat at the mall unless you want to. There's a small walkway from when you enter the theater area to when staff check your tickets. Wicked 2 merch and the standee signs were up last night. Once checked in we got to our theater room quickly where staff came by to double check our tickets and explained how to order. Our group was large so we each scanned the QR code at our seat to order. Smaller groups can order with staff to be billed on one tab. 4/5 churro popcorn - popular with my group. Everyone wanted some and asked for more through the movie and afterwards. It was more than enough so definitely share this and any of the other popcorns. 3/5 Spicy Ranch Popcorn - my friend ordered this one. our group didn't really like that it was spicy so the churro one was more popular for us. the flavor is true to the name. i thought it was interesting. 5/5 Papa Elf Shake - I love holiday menus. This shake was thick and had lots of candy cane pieces in it. They got the peppermint flavor down well without being too too sweet. I also shared this one with a friend (you can ask to have it split in two straight from the order page!) but kind of wish I had gotten my own. Our orders came out pretty quickly. To order during the movie, you write your order on a piece of paper (can be found on the underside of your desk) then ring the bell and staff will come by. Like the Alamo in downtown manhattan, the seats are leather and they lay back! I got here before the trailers started. The seats didn't look dirty though it is always already a little dim before the movie starts to hard to say for sure. I want to try their other boozy milkshakes. Will definitely return for that and to explore the rest of the mall. read more

Food and services has gone way downhill! It's sad because this used to be my favorite place to see movies. QR code ordering sucks- food takes forever, and it's always cold or subpar if it even shows up. read more

Really cool theater located in City Point on the upper levels. My friends and I have seen many movies here when they came out: Barbie, Wicked, you name it. One thing I want to call out is the variety of films shown here, not just trending and popular movies! Currently, they're having a movie party for Across the Universe! I also appreciated that during the time when Wicked was airing, they offered theaters for sing-along patrons, and those who would like the watch the film as god intended. The theater offers comfortable chairs that recline and have electric foot rests that raise, which are amazing. You fill out a little card with the provided pencils of your order from the menu and the staff quickly and quietly brings you your order. The popcorn, milkshakes and themed movie menu items are fantastic. The only thing from here I didn't really love was their Horchata drink. My favorite movie theater that I remain loyal to! read more

My first experience with Alamo was not a good one.... And you know what they say about first impressions! I arrived shortly before the show started but I was the last to arrive to meet others. As I see the guard I was wondering what I needed to show him, but he was more confused than I was. He acted as if there was no movie showing and even after I showed the movie ticket, he still seemed confused. Yet, the two guys behind me just walked in without an issue. I make my way into the theatre and I see they have the paper filled out with the order but they were waiting for me. I told the employee she could fill their order and could return later for me - she instead said she would wait and I just quickly opted for a Philly cheesesteak. It was relatively empty but two other people joined our row and it became a nightmare. They had three people bringing out the items - one person had water, one had popcorn, another had food. They literally bring out each item separately and every time they walked through the aisle, I had to move my legs. I have been to iPic and Nighthawk Cinema and both brought all items, at once. The Philly was okay as was the popcorn. I just think the staff needed to be trained better. The seats were okay, but I've had better, at an AMC, where it was a lesser cost. Another major issue I had was before the movie began they had a bunch of odd promos or whatever you call them. I'm used to just watching previews, but instead it was an extended period of these "promos" Overall, I did not enjoy the movie or the experience, at this theatre. read more

Alamo Drafthouse - Philly Cheesesteak - Cinema Near Me - Brooklyn, New York

I've been to Alamo a few times and I'm always pretty pleased! The theaters are usually very clean, the seats are very comfortable, and the general ambiance is great. The pre show themed clips are solid. The food is pretty decent. I do tend to eat when I'm there; and while I'm never blown away with the food I've not been disappointed. Do I wish there was a little less walking around during the film? Sure. But, I also am aware that it's the nature of the format and people like to order during the film some time. All in all, I'll be back again just as I was today. read more

First off the location is very easy to get too and accessible. The tickets are not badly priced and easy to purchase. The customer service was on point. The ambiance was clean and very well decorated. The food now let me tell you about the food so the menu is at your seat. You get a piece of paper and a pen you write down what you want you press the button and the waiter comes to your seat and just take the paper now the way that I had was on point she did her job. She made sure I had my drink and you get bottomless lemonade for seven dollars so if you have type of person that get thirsty, you are parched or dehydrated. Definitely get the bottomless drinks it was I think two or three more options, but I love lemonade overall it was a good experience and I'm glad that I chose this movie theater and I will go back again. read more

I'm still a huge fan of the Alamo Drafthouse. They've recently made renovations and I'm loving them. The seating and having individual tables are nice. That said, I've noticed that they've removed some menu items like their Omnivore pizza and avocado toast, which makes me sad. Also, I find that they nickel and dime--for example, I'm not vegan but I love their cauliflower bites. I've asked to swap out the vegan ranch for a regular ranch, and they charge me extra. I don't get it--I'm not asking for extra, I just prefer their regular ranch. Anyway, as stated before, I still love them and love it more so with the renovations. read more

See all

Back on 2/20 for the bob marley movie. Service was still on the slow side and my light to alert that I placed an order was not working. Wanted a mule but they didn't have any ginger beer so I went with the bourbon peach smash which was good. The burger patty was bland but the toppings helped. read more

Alamo Drafthouse - Bob Marley movie - Cinema Near Me - Brooklyn, New York

AWFULL!! I wouldn't recommend this place to nobody. I came 2 minutes late and was not allowed entry. Staff was extremely rudeee and overly aggressiveeee for no reason. Instead I had to see a later showtime and the food I ordered was cold and tasted like a gas station order... Seats are very tiny as well and they liedddd about the "no talking" policy as the audience was very distracting. If you care about your money you should not come here. AT ALLLL!!! All of this could've been avoided but since I came ONLY TWO MINUTES LATE and THEY DONT OFFER REFUNDSSSSS. They were not willing to work with me at all. Terribleee experience I would give them negative 5 stars if I could. read more

Anytime I come here, I feel like a blanket wraps around my heart as I get to do two of my favorite things in the world: eat and movie-watching. I usually like to come here for the specialized movie parties where they'll show an old or current movie with props, activities, and contests. I recently attended the Hunger Games prequel movie party and it was so much fun. I even won their costume contest and got two free movie tickets. The props were cool and related to the movie, such as the Capitol pin and the white rose. There are some movie parties where you can sing along and it becomes one massive karaoke event, such as at the Little Mermaid Party. I've even gone to a Mummy movie party where audience mummy wrapped each other with toilet paper for a contest. The menu has great options and is usually specialized depending on the movie opening that week or the one you are seeing at the movie party. Right now they have specialized cocktails and desserts that are holiday theme so everything looks like a potential party in your stomach. My favorite till this day is the brunch menu that I had the privilege to order from when I attended the Marvels brunch screening with my daughter. I don't remember when my love affair with Alamo started but it feels like I've been going to this theater for a good part of my adulthood and I've always had splendid service! They make you feel right at home here and even have some quick conversations about the clips they show before the movie starts. I think the majority of the staff are movie nerds like me, which makes Alamo feel more like home-star to me. I can't remember ever having a bad time at Alamo. It's a community of people who grew up watching the same classics as you and hold them dear to their hearts and have created a safe haven where people get to immerse into their favorite movies. Definitely come here if you are a movie-lover! read more

See all

I'm following up on a review I posted a month ago regarding the unacceptable service I received at Alamo Drafthouse. As a frequent and loyal customer, I expected a response after being directed to email the company about my experience. I've now emailed three times using the email address provided, and weeks have gone by without any reply. It's disappointing to be met with silence after being encouraged to reach out. I truly value the experience Alamo typically offers, which is why I took the time to share my concerns and hoped for a resolution or at least an acknowledgment. I'm hoping this follow-up prompts a response and that the company takes customer feedback and loyalty more seriously. My email is Mvcheatham@gmail.com read more

Alamo used to be my special fancy theater that I went to when I wanted to splurge on some cocktails while laughing my butt off or crying my eyes out. Then UA Court Street closed ... (brb sobbing) ... and somehow my fancy splurge spot became the only theater in Brooklyn that I would agree to go to lol. Where else can you get those delicious little buffalo cauliflower bites and a themed margarita while you devastatingly watch Thanos snap away half of the planet? Nowhere else I tell you! I have started to love Alamo Downtown Brooklyn so much that I signed up for their Victory rewards program, follow them on Instagram, and even hosted a birthday party showing there. Every now and then I'll trek out to Manhattan to get some Regal reward points (or meet a non-Brooklyn resident lol) but I would watch movies at Alamo every week if I could. I hope they continue to host special screenings and offering themed menus because I love it dearly and am grateful that Alamo raised the bar for my movie going experience. If I can't enjoy a beverage and or real food (not just m&m's) while the trailers are playing, count me out lol. read more

Alamo Drafthouse - Churro Popcorn - Cinema Near Me - Brooklyn, New York

Came here on a Saturday night. I purchased the movie tickets online, giving that it was a new movie. Movie tickets were $18.99 with a convenience fee of $1.89 per ticket. Came to see in 2D GODZILLA X KONG: THE NEW EMPIRE. This movie theatre is located in downtown Brooklyn at Albee Square Plaza. Theater is located on the 4th floor. There are spacious elevators and escalators for you to go up. They allow customers 30 minutes prior to show time to go inside the theater. Early birds enjoy a curated show before the show and a chance to order some cold drinks and unlimited popcorn before the movie starts. At 4 p.m., the House of Wax opens. There you can have cocktails, beers etc... Perfect for date night. Theater is spacious. Love the seating. For every two people, you share a table. I wish the seats all reclined. I believe only the front row seats recline. However, seats are spacious and comfortable. I wish all movie theater had a table where you can put your food on. I loved that the table was spacious,definitely a bonus when you take kids to the theater. Makes life easier and less of a mess. On each table, you have a menu and paper cards with a pen. You can fill out your order. Once you fill it out, you push it down, and you press a light button. This will alert a server to come take your order. Staff is friendly and helpful. We were in theater 7, and this theater held about 200 guests. I was impressed with how quickly our server came to take the order and how quick the food was coming out. Do not expect everything you order to come out together. Some foods take longer to come out. All seats seemed to have a good view. The bathroom has multiple stalls, so there is no big line. The movie theater is kept cleaned. The menu has a variety of foods to choose from they also have a kids' menu. You can order cocktails and beers. We ordered a cheese pizza, chicken tenders, queso with chips, milkshake, margarita cocktail, mozarella sticks, and a Caesar salad Everything tasted good. Definitely would recommend trying out this theater if you are in downtown Brooklyn. read more

See all