I am happy to give IL State Electric LLC a 5-star rating. Tamara was very professional when making…read moreappointments. Gerad sent me a text of his expected arrival together with a photo of himself so I knew in advance what he looked like. He replaced a damaged electrical outlet promptly, reset the fuse, verified it worked, cleaned the area around the outlet and offered valuable tips for ongoing safety. I made another appointment to replace more outlets as well as replace smoke alarms. I look forward to working with IL State Electric LLC again.

We waited all morning to find out the Electrician that was appointed to come to my house today got…read morecalled into an emergency job. This is his initial visit appointment. The time he was scheduled to arrive is between 10:30 and 11am, operator Veronica called me at 11:40 asking to reschedule for another day. When I asked why was the electrician that was assigned to me got called in for an emergency job, Veronica said "that's how the company works". Do I recommend this company? Absolutely not!

After dealing with another well known company for years , we are so glad we called Patrick to…read moreservice our home. They are reliable, well priced and do an outstanding job. Would highly recommend for all of your needs.

Our power kept blinking on and off at random times. We called ComEd and got nowhere. Called…read morePatrick and he came out the next day. He went above and beyond checking every possible cause and even did some minor repair that wasn't related to the power outages, which was very kind. Determining the problem was not in our house, he reached out to ComEd on our behalf and we finally got answers. Price was very good...service was exceptional. We will definitely be using them again, if needed.

APS did a stellar job on my generator install. I was very impressed with initial consultation…read moreright through to final completion.

From the owner: Upgrade Your Space With Custom Cabinetry From Fox Den Cabinetry & Millwork!read more

Ritzman Electric just installed a Kohler 24RCL generator for us. We were thoroughly impressed with…read morethe broad knowledge, experience and professionalism demonstrated during the entire process. Ritzman Electric managed everything including permit application, gas service upgrade, concrete pad, generator delivery and placement, startup, and final inspection. As an added benefit, Ritzman's involvement doesn't stop there. Mike Ritzman also has extensive automotive tech experience, and is certified with Kohler for ongoing generator maintenance, a service we have gladly signed up for. In summary, you may hire Ritzman Electric with absolute confidence.

Ritzman Electric installed a whole-house generator for me. Mike and his crew finished the project…read morequickly and with few surprises. They also took care of the permit and inspection regulations that Naperville requires. They are a very pleasant and professional company to work with.

I called Mike to help with some electrical needs, test/fix outlets. We are selling our home and on…read morea time line to get the issues fixed before closing. They came the same day! Easy to work with; I handed them the list from the inspection and they checked them all off. Very professional, polite, fast working and fair price. I will continue to use them and recommend them to anyone! Thanks again guys!

From the owner: Total Electric Controls & Maintenance is also a Home and business emergency generator installer for…read morepower outages and critical electrical back up needs

Primary Service Electric is one of the best companies I have worked with…read more Frank came out for the consultation for a home standby generator and was on time, professional and friendly. He answered all my questions. When it came time to do the installation, his crew was professional, experienced, friendly and took pride in their work. The entire installation process went smooth. I am ready for the next power outage! Highly recommended!

Fast and professional generator installation. Very happy with the service! Used them for smaller…read moreelectrical work as well and it's always a good experience.

We are extremely happy with the service we received from Gold Shield. They were able to come and…read moreupgrade our electrical panel soon after we called. Art did an initial consult, then Bryan Beltran (text said that's his name) and another man came and spent most of the day fixing our nearly 60 year old panel. They were respectful to us and our home, and did a great job. We called back because of a flickering kitchen light and Art came over to check everything. It was nothing wrong with their work we just need a new fixture- ours is probably 60 years old and probably went out with the upgrade because it's a new panel and old fixture. The charges were very reasonable. We'll definitely hire them for future needs.

For amazing and thorough heating and air conditioning service, I recommend Gold Shield Services!…read moreContact Art for assistance and you're in great hands! Difficult situations, especially problem solving are their specialty! A+Job!!!

Pure Power was recommended to me after the storm and our original company came out and did a shoddy…read morerepair and then ghosted us. We were left with no power for 4 days and a generator emitting CO. Aron was responsive , he listened to the series events, walked me through how to trouble shoot over the phone and advised what most likely occurred and how to rectify it. He assisted with getting my power back on and made suggestions for corrective action to our generator and placement of it. Aron was a lifesaver for our sanity. We will be dropping our original installation company and moving our business to Pure Power! They came highly recommended by family and I can see why! Thank you Aaron

I have been a satisfied customer of Pure Power Generators for many years, and until recently I had…read morenever had a single issue with your company or your service. My most recent experience has left me frustrated beyond belief. On July 28, we lost power at our facility. Our generator ran perfectly for approximately eight hours before shutting down unexpectedly. I called their office right away, and staff attempted to help me diagnose the problem over the phone, but we were unable to get the unit running again. Because we operate an animal shelter caring for more than 60 animals, this was an urgent situation. The earliest appointment available was 9:00 a.m. the following morning. Tyler arrived as scheduled and identified the problem. He initially believed the necessary part would have to be ordered with an uncertain lead time. I inquired if replacing the entire generator would be quicker and/or even necessary. He said there was no reason to replace it as it is repairable and replacing it would also take lead time to order a new unit. After realizing how critical the situation was for our animals, he checked and found the part at your office, retrieved it, and had us back online that same day. I sincerely appreciated his professionalism and his concern for the welfare of our animals. Before leaving, Tyler explained the following: - The unit requires two capacitors, and because they should always be replaced as a matched set, he would order two more. - The battery cables also need to be replaced. - Someone from the office would contact us to schedule a return visit once the parts arrived. On July 30, I received a voicemail from a male representative stating that the capacitor we need is no longer available and that you needed my credit card for payment. When I returned the call, I spoke with a woman who reviewed my file and told me that my balance was zero because you have our ACH information on file. She stated the invoice was $235. I asked her to clarify whether someone would still be returning to complete the repair, and she said she would pass the information along and that someone would follow up with me. Shortly afterward, the same male representative called back. During that conversation, he: - Told me I was mistaken about the generator being repairable - Insisted I could not have spoken with anyone at his office - Stated the bill was $614, not $235 - Denied that you have our ACH information on file His tone was dismissive, downright accusatory, and he gave the clear impression that he did not believe what I was telling him. He said an invoice had been sent, and I told him it would be paid. This morning, August 4, my wife called to get a straight answer about whether our generator can be repaired. She spoke with the same representative, and that call was equally unproductive. I'd ask that you review the way these calls were handled. Tyler represented your company extremely well, and I have no complaints about the technical service we received. The follow-up communication, however, was contradictory and unnecessarily combative. As an animal shelter, a reliable generator is not a convenience -- it is essential to the safety of the animals in our care. Because of such a horrific experience, we have taken our business elsewhere. We will find a company to double-check the work that was performed and see if we can salvage a much needed piece of equipment and if not, replace it. Very poor customer service and you have lost a long time client.