Food 10+ amazing Service was great Ambiance very chill and fun.... This restaurant is the place to go. I give it a A+. read more

Alex Burgers - This restaurant makes you feel welcomed and alive. - Burgers Near Me - Los Angeles, California

I saw the DUI fries (Asada, Pastrami, chili, cheese) from a friend on social media and wanted to try, they looked like they would be pretty good. Came by for lunch in the drive thru, unfortunately, they told me that they were out of Asada, so I was accommodated with Pastrami chili cheese fries instead. Ordered a large dr pepper, a bit pricey overall, but nonetheless the food smelled good. The fries, chili, and cheese were the bomb, hit the spot, I was not a huge fan of the pastrami, a bit dry, overall the meal was fulfilling and I was satisfied, I would probably try to get the DUI fries again next time, or explore the rest of the menu for burgers, sandwiches, etc. Parking lot is by the drive thru. read more

Alex Burgers - Drive thru - Burgers Near Me - Los Angeles, California

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I'm giving Alex Burgers one star, and honestly that's being generous. The pastrami burger and fries were horrible. The fries were undercooked, and that alone told me everything I needed to know about the quality coming out of that kitchen. Nothing about this meal was enjoyable. It felt rushed, careless, and just poorly prepared overall. If you can't get something as basic as fries right, that's a major red flag. I would never visit or order from this place again. Definitely not worth it. read more

I've been coming to Alex's Burgers on Olympic for almost two years now, mostly through the drive-thru, and unfortunately the customer service has steadily declined. Regardless of being a family style restaurant on multiple occasions the cashiers have been unhappy, unfriendly, and at times outright rude. On our most recent visit on Wednesday 1/28, the cashier barely said a word, didn't greet us, and hardly acknowledged a simple "thank you," which made for a really awkward experience. We've also had multiple order mistakes over time including one instance where asada fries somehow turned into tacos -- so definitely double-check your order before leaving. Plus if they do make a mistake don't expect much of an apology either. On top of that, the drive-thru wait is always SO long, even when it doesn't look busy. The food itself is okay (I do like the BLT combo), but nothing special. I used to enjoy coming here, but the decline in service and efficiency has been noticeable. Hoping this is just a rough patch, because better customer service would make a big difference. read more

Alex Burgers - Terrible customer service during this drive thru transaction. - Burgers Near Me - Los Angeles, California

I don't think you can save this Yelp post unless the next bite of this steak sandwich has a little of that charbroiled Chuck steak fat .....SUCCESS! This chewy piece of meat had the angels mayonnaise, steak fat and little yellow peppers saving the day .4 of 10 read more

Alex Burgers - Alex's burgers Olympic and Fetterly - Burgers Near Me - Los Angeles, California

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The girls are bitches , they have no customer service what so ever. The girl name is Angie D . Says on the receipt They are a bit dirty tables are sticky and water fountain is dirty . Food was good, same old. I liked coming here when I visited east Los, sadly I wont come back. read more

Alex Burgers - Receipt - Burgers Near Me - Los Angeles, California

We went to Alex's burgers but the odor of fabuloso was so strong it made our eyes and throat burn so we took our dine in order and went to sit in our car to eat. We won't be returning. read more

Alex Burgers - Myself Eating out today - Burgers Near Me - Los Angeles, California

People were nice service was decent, but the food was horrible not only did it take a long time but they kept bringing the food out plate my plate so nobody ate together and to add I have never tasted beans this bad. And for some reason, they kept giving me knives for a chorizo plate? read more

Alex Burgers - A waste of money didn't even eat. My food is how bad it was. - Burgers Near Me - Los Angeles, California

3.5 stars at best. Just an ordinary burger, bacon it was cooked good. Fries are whatever, chili dog was good, except for the bun. Again, this place is just a basic burger spot not worth driving out of your way for.. read more

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Fried chicken meal 10/10, the red salsa served with the chicken also 10/10. Reasonably priced, quick table side service. Club sandwich was basic, nothing special about it. read more

So I decided to try the Mr. Biggs breakfast burrito. Hash brown, cheese & chili. The burrito was delicious. They have a big red banner that says $8.99 for Mr. Biggs breakfast burrito in the back. When you come in, they charge you $8.99 for the burrito, but $4.10 for a large coffee? Really, it's like a bait & switch tactic. The price is fine for the burrito, but to charge over $4.00 for a cup off coffees is highway robbery, legal theft or telling you to bend over and say "Thank you, may I have some more?" Whatever you want to call it, it's worth a try, but to go back is a hard pass. This place has been in business since 1969. Therefore, they have been overcharging hard working people in the community for over 50 years! The coffee is like the price of large drip at Starbucks, if not more. Competition is fierce. There are other burger places nearby. Go anywhere but here. read more

Alex Burgers - My Mr. Biggs Breakfast Burrito. - Burgers Near Me - Los Angeles, California

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This place shares my name and has my favorite food so I had to try it. Turns out it was a good idea cuz it was perfect. Great bacon cheeseburger (reminded me of my childhood favorite), clean restaurant fast service. Definitely coming back. Might be my new local burger spot. read more

I actually really like this place. They are not a super fast in the drive through, but the food is good quality and fresh. I like their delicious tuna, hot grilled chicken, and Turkey club sandwiches better than Panera. The fries are good... and while their $6 iced mocha pretty much tastes like an iced chocolate milk, I like it and keep ordering it. Things are cooked on the spot. Lettuce is crunchy and fresh. Portion sizes are good. I'm never still hungry. The menu is huge and I'm a creature of whimsy so I like variety. Lots to try. It's not cheap. Lunch (sandwich and a drink) is like $18... but I guess that's the way it is everywhere lately. Anyway, this is my new lunch place. Hope you try it and like it. read more

Alex Burgers - Turkey club! Looks good. - Burgers Near Me - Los Angeles, California

Love the food will always return but no matter the time you get the same attitude from the women who work the front. Showed up after leaving a review and yet another snarky remark and attitude from the front cashier. Hopefully a new staff will change things around. I'll just recommend DoorDash to avoid dealing with staff read more

Alex Burgers - Coke cola with cashier who made her sneaky comment - Burgers Near Me - Los Angeles, California

Bad customer service I try to place an order and it hears like disconnected or not picking up the phone. I try calling like 5 times and it's barely 8: 50 read more

1st and last time we will come here. Your chicken does look like a big burnt chicharron. Beans were also super dry and rice is tasteless. Go to Gus's in Burbank for the BEST fried chicken. Always flavorable and never ever dry. read more

For the first time trying Alex's burgers I have to say the food and customer service was amazing. Angie was kind enough to recommend the BLT and i was not disapointed. She was kind and patient with the fact that i was new to the menu. . Definitely will be going back soon . read more

I went 9:54 to order some chili cheese fries, no one was answering and when they finally answered me. They said sorry we're closed but online it says they're open till 10. If you're open till 10, you should be selling food till closed. She was very rude and didn't come back to say anything else. There was other cars behind me waiting to order as well. I hate when restaurants do this. read more

Alex Burgers - Here are the egg shells my daughter was choking on. - Burgers Near Me - Los Angeles, California

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The food is delicious, everything is super clean, and the service is great. I'm loving the new look! This place brings back memories of my parents bringing us here on Friday nights when I was little.This was my brother's favorite place. read more

Alex Burgers - Hot Dog and fries because you guys didn't have one. - Burgers Near Me - Los Angeles, California

Probably the worst chicken salad I've ever had. $16 for a salad with hardly any chicken and the chicken was not fresh. read more

Alex Burgers - Grilled chicken salad - Burgers Near Me - Los Angeles, California

I ordered a chicken dinner. The shit looks like a big Chicharron all burned and the fries are soggy. What the fuck. Never again I went back to let them know about the issue I didn't ask for my money or another order. Talked to a young lady she said her name is Alissa or something. And she gave me the wrong recipe I didn't realize it was the wrong recipe till I got home didn't wanna go back and deal with her again. I've been coming to Alex for 9 years never had an issue till today 4-1-2026. 7:00pm she said I couldn't talk to anyone else above her till tomorrow. I did say a few bad words not at her about the food. The so Called cook should be washing dishes not burning food. read more

I stopped going to the burger place down the street because of their terrible customer service but it saddens to say this place has turned into that or worse not the first time I am treated poorly here but the quality of the food made up for it however today was the cherry on the sundae. Very unfriendly cashier proceeded to give me the wrong order things happen I know but when I have to go all the way back and Im greeted with unapologetic attitude and wants to give me my order that has been sitting there after the other person brought it back there's a problem so I kindly asked for it to be made again for the cook to yell AGAIN! She didn't even give me the time of day. Sad that this place has turned into this. This day in age customer service doesn't exist and when it does it's not appreciated. This young lady could use better training. read more

I really like their chicken plate here; we usually call ahead to get the burger family pack and it's ready by the time we pull up. The parking can be a little tricky but it's a great spot for a quick burger or fried chicken and salad it my go to. read more

I give this place a 4stars the food was hot and delicious I order the chicken meal and it was hot and good and the fries was hot and fresh and the dinner roll that come with it was bomb .the customer service was very helpful and friendly and it was nice and clean inside and outside but the restroom was not clean at all . I will go back and try other things . read more

I have such a love/hate relationship with this place. When "The Works" breakfast burrito is the best breakfast burrito I've ever had.... But the cashiers are genuinely some of the rudest I've encountered. It's not just me, my friends and I joke about it alllll the time. I really do enjoy the food and have stuck to UberEats to satisfy my cravings. It's sad because they are newly renovated and it's actually nice and clean inside. I just can't stand dealing with huffing and eye rolls or being cutoff mid sentence. UPDATE I visited this establishment yesterday for breakfast and it was a much better experience than I've ever had. I can honestly say that I still LOVE "The Works" breakfast burrito, it's excellent. There also has been a noticeable improvement in how me and my friends were treated and I appreciate that. read more

I agree with some of the reviews. I drove 30 minutes from Long Beach yesterday to try this place. And yes, the customer service was sad. She did not even say hello. The fries were under cooked, and my fried chicken was old and over cooked. I tried to speak to the manger 3 times and each time they told me he was not in. Gas is super high and to be treated like this from and family owned place is sad then for the food to be awful is disappointing read more

Found them from TikTok for the viral half chicken and fries, it's a no for me the chicken was fried perfectly but it's no seasoning on it or in it what so ever I had to put salt and pepper on it just so that I could eat it. The burgers and chili cheese fries looked good but it's not worth the drive for me to try the again read more

I am NEVER ever ever eating here again. I'm only putting a star because I have to. I came for the first time today and absolutely nothing went right. I sat in the drive through line for 30 minutes because it was completely stopped, someone had to come out and take my order. On the menu it says the cheeseburger combo is $12.99 but I was charged $17.77 for a cheeseburger combo add avocado and thousand island on the side. I was totally over charged. Then a worker came up to my car with a bunch of bags and drinks and asked me what my order was, I told her, and she went to go give the food to the car in front and in back of me but not me. So when I finally got up to the window they asked me my order and I repeated my order again and they handed me a bag. I checked and of course no avocado on the burger. I handed it back to her and she left, I looked inside and NOBODY was wearing gloves while touching the food. A man came to hand me the sandwich and his hands were visibly dirty and dirt under the nails. Soooo nasty!!! I got home to eat it and the little thousand island they gave me was half empty!! Also, DO NOT get the pink lemonade it was disgusting and inedible. The cups is filled with ice but the drink still was not cold and it tasted expired. I will come back tomorrow and ask for a refund because this whole experience was ridiculous and my worst food experience ever. Not to mention, they didn't even give me a receipt! Horrible -1000/10 read more

Alex Burgers - Thousand island - Burgers Near Me - Los Angeles, California

The food was good the first time but the second time I ordered a carne asada burrito and it only had a little bit of carne asada but lots of beans !! I'm sure the rest of the food is good but they don't specialize in burritos that I still give it to East Los burritos .. read more

Food was great, but the entire staff didn't acknowledge us for like five minutes or more before taking our order even though they were right in front of us, Sophia was rude while taking our order, had a horrible attitude. This is not the first time staff has had an attitude . read more

I would give this place -5 but we can't I seen this place on tiktok The drive through couldn't understand the lady on the mic kept coughing and laughing I repeated my order twice. I went to the window to pay the lady was not friendly at all!! She never came to my window to greet until it was time to get my food and at that she repeated my order and it was all wrong had she first came to the window and told me my order she would have known that it was wrong and that there was something missing a mistake that was not done by me but by the person who took the order not only did I have to go repeat my order and then told oh they didn't charge it and then recharge it and then get told to go out of the line and come back in through the drive-thru and wait again for my order which again was not my fault I did not get my sodas and then once I got my stuff my food was cold because I had to wait an extra 20 minutes and all my drinks were wrong I ordered Cokes and I got Cherry Pepsi or Cherry Coke and lemonade and again that she was not friendly at all did not apologize for the inconvenience or anything after receipt she said no I asked for side of ranch and there was charging ask for Chili's and she ignored it like if we did not ask for it she did not want to give any side condiments are extra chilies like if it was coming out of her pocket when I spent over $150 there for food for the first time getting everybody in my family just to be disappointed I do not recommend this place to anybody I do not recommend anybody trying it service is lousy there and the ladies at the drive-thru are snobs. The food lacked flavor. And it looked as if they just threw it all together. read more

This has to be the rudest most unprofessional service ! The way they treat you at the window is crazy.

I have never seen a chicken CUT like that I barely got any meat the rice was hard and no favor Very disappointed

Had the breakfast burritos and they were awesome! One with bacon, the other with green chili. The green chili doesn't seem to be available all the time but it was fantastic. The meat was tender the chili wasn't spicy at all but had great flavors. Came for the burritos I'll be back for the burger another day. read more

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The Fried Chicken is a bomb i cant complain about it the give a good portion of it Also the burrito de Carne Asada is great read more

Went with the family at 9:40pm to get some dinner when we got to the speaker the girl said they where close. I looked at the time and said didn't you close at 10pm? She replied yes but we don't want to take anymore orders! Never again going back! read more

Just ate at Alex Burgers, I went there because I seen this Big Steak and eggs plate, the steak wasn't as big as the video they didn't come to my table once and the plate was very average, I had to get up and get salt and pepper and no butter on the toast so I had to get up again and get jelly because not one person came to ask if I needed anything, I'll give them a 2 star rating!! read more

1st time being here it's bomb my grandma leaves like 3 blocks away and never came till today everything is delicious and the flavor bomb my girls loved it they got the Alex box they said 10/10 and I got the tuna melt with chili cheese fries 10/10 the sever Angie was nice and really good service she's sweet and I do recommend for everyone to come here and eat try it for us it's 10/10 read more

I was raised blocks away from this burger place, never tried it until today. We got a family pack, 4 cheeseburgers fries and drinks... THE BURGERS AND FRIES ARE OLD SCHOOL DELICIOUS! The BEST I've had in maybe 20 years. The friendly service with a smile at the drive through was swift enough, after all they're cooking the food to order and the inside looked very clean with a 50's flair. The whole family loved it! Alex's is my new favorite burger joint! Great job!! read more

First sight should have to my family to leave the restaurant was the disgusting bathroom advertised as a jungle chicken, it. it was more like an anorexic chickens. We got bones and burned chicken and had no meat. Service was great though, but I would not recommend the restaurant. read more