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    Alexander GMC

    3.6 (305 reviews)
    Open 7:30 am - 7:00 pm
    Updated 2 months ago

    Services - Alexander GMC

    Auto brake repair

    Auto engine repair

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    Was going to trade my BMW M4 competition for their corvette.
    Joshua G.

    Had a great experience customer service wise with Carlos the salesman that helped me. I usually have very uncomfortable experiences with aggressive sales people who are very pushy, but Carlos was super down to earth guy and made sure to make me feel comfortable the whole process. I got approved for the car but didn't make a deal because finance manager couldn't give me a trade in value I was looking for. Drove from downtown LA and honestly if wasn't for Carlos's excellent customer service skills, I would have given this place a 2 star rating

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    8 years ago

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    6 years ago

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    Katie K.

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    6 years ago

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    Katie K.

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    13 years ago

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    Shane M.

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    12 years ago

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    13 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    Katie K.

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    10 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    13 years ago

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    Shane M.

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    13 years ago

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    Shane M.

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    11 years ago

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    10 years ago

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    9 years ago

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    Katie K.

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    13 years ago

    Great and quick service! See jason livy for a great deal.

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    11 years ago

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    12 years ago

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    7 years ago

    Best service department in the auto center, everyone working there is always so kind and generous service is always quick!

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    12 years ago

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    9 years ago

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    Katie K.

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    13 years ago

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    13 years ago

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    11 years ago

    Eddie assisted us and was very professional. Thank you and I will be referring all my friends and family to you.

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    12 years ago

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    12 years ago

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    11 years ago

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    5 years ago

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    Page 5 of 8

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    Envision Ford of Oxnard

    Envision Ford of Oxnard

    2.7
    (471 reviews)

    I see a lot of reviews on the service department, where you take your cars into be serviced, but…read morenot really too many about the dealership itself. This will be a review of the dealership itself as we went to purchase a vehicle. We drove in without a salesman knowing we were coming or setting an appointment. We were greeted by someone and asked if we needed help and we're quickly set up with somebody to work with all of the employees we can't encountered. We're fine not super friendly though. It was hard to get anyone to smile back at you, meaning it didn't feel very welcoming. Once we sat down and discussed what exactly we were looking for the comparables we found at other dealerships, etc., and they realize that we were very serious about purchasing a car. Our salesman started to relax a little bit, warm up and be a little more friendly. Wood, that being said after we officially said yes to a car and went to sign our lives away, that gentleman we were dealing with was very friendly, very cheerful and very welcoming. The dealership itself was very spacious and clean and organized. They had a variety of vehicles to look at, and choose from. None of the salesman were pushy or overbearing, which is extremely refreshing and appreciated, just wish they were a little more welcoming and friendly when you walk in. We had a very smooth process of purchasing a vehicle and if we were ever in the market for another Ford, we would definitely come back again

    Bought a brand new F150 from Ford under warranty, and it leaks water all over the inside of the car…read moreevery time it rains. Took it into this service department to fix it, and they hastily cleaned the sunroof drain lines and claimed it was fixed. Now that the warranty is expired, it's still leaking every time it rains. Turns out its not the sunroof drain lines, exactly like I predicted. I asked them to do right by me and fix the issue since I brought in my car under warranty to fix this. They said the sunroof drain lines are squeaky clean so that's not the issue (I know that), and I'm going to have to "authorize the expenditure" to "tear the vehicle apart" to find the issue. Suddenly this is my expense to bear, and they want to be extra thorough now that its not under warranty. This is after swearing up and down to me that they fixed my leaky vehicle before. By the way, the dealership was PACKED with other Fords that leaked after the rain, including a friend of ours. I asked to speak with a manager and my service advisor said he can't find the manager anywhere. What a nightmare. I'm super disappointed in this experience. If they make it right I'll update this review. Otherwise please avoid this dealership. And be warned: F150's leak water when it rains. Just Google it. Over a century of automobile manufacturing and Ford hasn't figured out how to keep water out yet.

    Oxnard Mitsubishi

    Oxnard Mitsubishi

    3.4
    (62 reviews)

    Update: 7k later, after purchasing a Rebuilt 3.8L V6 from Frasier. I highly recommend their builds…read more Quality material and professional staff. Along with them is Gibson's Garage, top notch honest service and though they are a small business, they are among the best there is. As for Oxnard Mitsubishi, The vehicle I bought was said to belong to one of the managers wives. I find it quite impossible that there wasn't prior knowledge that the bottom end had been into and crankshaft bearings were replaced. The gaskets/ material was not a match either. Upon inspection it was revealed there were 3 different sized bearings used putting it back together. It was a only a matter of time until the bearings would fail. Dealership of course denied any knowledge of it. Reported to the B.A.R. Dealership not interested in hearing about it at any level. Decided to do an update and let it be known once again for buyers. Be very careful with this place. Honesty and willingness to make things right was not amongst the values that this business operates by. In a word "Shameful". Beware !

    Be sure at the time of sale they actually do the DMV paperwork of ownership. Not only on the car…read moreyou are buying but definitely if you are trading in. I traded in a car over 2 months ago and as of today I have received not one but tollroads tickets. I was told by a worker that they will send me the proof of who they sold it to. Wow so not only did you not do it right the first time but now you sold it again and did no DMV paperwork on it. So unprofessional and a bit shady if you ask me. Good luck with this dealership. Now I get to go deal with the DMV. Thank you so much Jose Diaz for this recommendation. I will never take one from you again.

    Mercedes-Benz of Oxnard

    Mercedes-Benz of Oxnard

    3.8
    (124 reviews)

    I have been bringing my Mercedes to Mercedes-Benz of Oxnard for many years, and my experience with…read morethe service department has been very inconsistent over time. When I first started coming here, the service was excellent. Then it declined, improved somewhat, and lately it has continued to be hit-or-miss depending on who you work with. Recently, I brought my car in for a door lock issue and was fortunate to work with Dave Foley. Dave was exceptional. He was friendly, kind, caring, and easy to talk to. He never made me feel pressured or uncomfortable, and he genuinely made me feel confident leaving my car there. Customer service like that is hard to find. To be honest, if I had been assigned to someone less personable or attentive, I probably would have started going to the Mercedes dealership in Santa Barbara instead. Dave is truly the reason I am continuing to give this dealership a chance. Overall, I would rate the dealership itself around a 3-star because of the inconsistency, but Dave Foley absolutely deserves a 5-star rating for his professionalism and customer care.

    I took my 2024 Sprinter in for service due to noisy brakes and my first oil change and a low…read morecoolant warning. This is a new vehicle I purchased from this dealership as a fleet vehicle for my plumbing company. Typically, this is routine service work, especially for a dealership representing the manufacturer. However, I was proven wrong. Initially, the service representative informed me that my brand-new fleet vehicle, was incorrectly displaying a service due date on the MBUX. He said it wasn't due until I reached 20k miles, but I've discovered he was mistaken. It was actually due at 10k miles because Mercedes used break-in fluids for my new motor, which was my Service A interval per Mercedes. They also supposedly inspected my brakes during my first visit and determined that the noise and grinding feeling was caused by rust and told me that the "brake pads looked good". However, during their test drive investigating my complaint about the brakes, making noise they somehow identified that my differential was defective and needed replacement under warranty. This was surprising because I hadn't noticed any issues with my rear end. Now, I needed to make an appointment to leave my work vehicle with the dealership for 2-3 days to have a new warranty rear end installed and no mention of my initial concerns with the service message and brake problems. This put me in a serious bind with my busy work schedule. I had to hand over my new van, which had less than 15k miles on it, to have my rear end replaced. I figured I would just bite the bullet and have my brake pads replaced, oil changed and coolant topped off during this warranty service appointment as well. That way, I wouldn't have to drive my work vehicle with brakes sounding like a trash truck and suffer any additional downtime in my work schedule with my plumbing van. A day after dropping off my van for these repairs, I received a phone call from my service advisor. He informed me that my brakes and rotors needed to be replaced because they were severely worn. Wow! Somehow, the supposed rusty brake problem that was misdiagnosed at my first visit had turned into me being right that my brake pads needed to be replaced when I first came in. As a consolation, I was told by my service advisor I should be happy that the rear end was shipped complete with new brakes, so I only had to pay $1250 for the front brake pads and rotors. However, I left the dealership with a very dissatisfied opinion of both Oxnard Mercedes and their service team because if my brake pads had been truly inspected at my first visit I wouldn't have had to pay for new rotors while I continued to drive my work vehicle until my scheduled drop off appointment. I had paid almost $2700 for my new sprinters service, including an oil change that was overdue by 6k miles, new front brake pads and rotors. It's been one week since I got my van back and tonight I found a puddle of brake fluid at my driver's side rear wheel covering my driveway. The leak was caused by a brake line attached to my new warranty rear end that was not tightened. I'm not a mechanic but as a plumber, I would like to think I am overqualified to diagnose a hose that was never tightened properly and this hose was not even hand tight. This leak could have caused property damage to my customers' driveways, where I park while servicing their homes and businesses, as well as my safety and the safety of others on the road. The risk of losing brake pressure while traveling to and from my daily stops as a plumbing contractor is a serious concern. I will be warning, my friends, family, and over 5000 plumbing customers to avoid having this dealership, perform any services to their vehicles. As a dealership providing vehicle service are you carefully monitoring your mechanics performance because they are the ones that are in control of your reputation. I fell like my vehicle was handled by a bad or inexperienced mechanic and now I am stuck only felling comfortable taking it to another Mercedes dealership to have it inspected for additional problems related to these services.

    DCH Honda of Oxnard

    DCH Honda of Oxnard

    3.5
    (724 reviews)

    We had a great experience car shopping for a Honda Pilot with Eddie & Cynthia Sosa. We needed a…read morevehicle that could tow and we were initially looking for a used SUV, but fell in love with a new 2025 Honda Pilot. The price was good and the service experience was excellent. Everyone was so accommodating and helpful. Cynthia went out of her way to walk me through the features and tech. Would definitely recommend DCH Honda of Oxnard! Ask for Cynthia, she is so knowledgeable and efficient!

    Extremely disappointing experience at DCH Honda of Oxnard. I scheduled an appointment after…read morereceiving an online offer for my vehicle and was also seriously considering purchasing a new Honda Passport. Unfortunately, the entire experience felt like a complete waste of time. Masood Zamani never even came out to introduce himself or properly evaluate my vehicle. Instead, he walked out of the office and yelled across the sales floor from the doorway, "Internet price is coming at $28,000," without even inspecting the car. The interaction lasted maybe 20 seconds total. He made absolutely no effort to engage, inspect the vehicle, or provide any level of professionalism or customer service. What made it even more embarrassing was the reaction from the employees nearby. Even they appeared shocked by how the situation was handled. If the dealership had no intention of actually evaluating my vehicle, then why ask me to bring it in? The entire experience came across as inconsiderate, unprofessional, and reflective of very poor business practices. Honestly, after this interaction, it's no surprise they currently hold a D- rating with the Better Business Bureau. Because of this experience, I will not be purchasing the new Honda Passport from DCH Honda of Oxnard, and I will absolutely be sharing my experience with friends and family. I expected professionalism and respect, and unfortunately received neither.

    Alexander GMC - car_dealers - Updated June 2026

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