1. Alexander Toyota

1. Alexander Toyota

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Yuma, AZ

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Alexander Toyota

3.2 (83 reviews)
Open 8:00 am - 8:00 pm

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15 years ago

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Review Highlights - Alexander Toyota

We will seriously consider driving the 2 hours from Chandler to Yuma for our next Toyota!!

Mentioned in 2 reviews

Read more highlights

Plaza Auto Center

Plaza Auto Center

1.0
(2 reviews)

I walked on the lot looking at a 2017 Sierra Denali with 99k miles on it. I asked how much and the…read moresales guy said "it's uh forty" I said what, he said "trucks are expensive" talking to me like I was a kid. The truck is nice but it's eight years old and probably $10000 - $15000 too much. He didn't even act like there was room for negotiation. The salesman said that the cheapest truck they had was a 2014 F-150 for $26000. I know they do sell vehicles but I have to wonder how they stay in business when you are a small used dealer that asks new retail prices for your inventory. As of time and date the economy and new and used car market is a buyers market and I am wondering what is going on with this place. Used car lots, tire shops (llanteras) restaurants and bars are good for certain types of activity and I have to wonder. The truck is nice but you would have to be a fool to pay $12000 - $15000 over market, I don't usually take the time to comment on anything. They have nice vehicles but I don't see how they stay in business. People are tired of being exploited and expected to have a $1000 a month car note on a used vehicle. This is an eight year old truck with damage and the last thing is that they don't have any prices on their vehicles, and not even on their website. A very questionable practice.

My story began on March 27, 22 when I fell victim to an unseen scam perpetrated by Alfredo Bran…read moreIbarra, the finance manager at the dealership. I gave him three thousand dollars as a down payment, but he only recorded that I gave him five hundred. My issue is that the dealership has forced me to wait until Ibarra's case is resolved, along with the other victims. Ibarra is scheduled to go on trial in October of this year. What will happen to the victims?

Bill Alexander Ford Lincoln

Bill Alexander Ford Lincoln

3.5
(58 reviews)

This is an anti thief device, disconnect the battery and wait a few minutes for the computer to…read morereset then reconnect. FIXED cost $0.00 30 years experience and didn't know this. BS just wanted to incure outrageous bill. Take advantage of a woman. DONT trust them.

UPDATED September 18th 2025 - Never got offered a loaner. Yes, I asked. Truck is finished. Turns…read moreout Ford finally did the right thing and issued a general recall on the AC for those trucks that came out of the Kentucky plant that are failing left and right. Mine would have been covered under warranty anyway, but the service writer said there was an actual recall on it. I'll look it up of course. GRUDGINGLY - I am updating the service department to 4 stars. Grudgingly. I got my truck fixed a couple days faster than I expected (was without it almost two weeks), but I DID NOT get the same service as other Ford customers. The dealership over all is still at best a 3. The tires looked extra black when they brought it out to me. I thought, "Cool they washed it." NO THEY DID NOT. For some reason they oiled the sides of my tires. Hours later they looked the same, and when I brushed my hand over it I drew back with an oil residue on my fingers. Like I said I only upgraded them grudgingly. UPDATED Sept 10th 2025 - No news. No loaner. No star. UPDATED September 9th 2025 - I'm not ready to give them back a star just yet, but I feel a little better today after finally speaking with the service writer. This is one of the trucks that came out of the Kentuckey truck plant with a bad AC compressor. They are replacing it. They also said, they are going to try to get me a loaner vehicle by tomorrow. I did have a conversation with Ford at a higher level just trying to ask when I would hear something about my truck. I expect they may have got some word of that. I won't read to much into it, but my AC compressor and a lot of other AC parts will get replaced under warranty. Original September 8th 2025 - So far still just three stars, but I am still open for upgrading them. BACKGROUND: I just had the first oil change (3500 miles elsewhere) last week, but the first recommended dealer service at 10,000 miles isn't due yet. The air conditioning is failing. It just stops periodically. It's gotten worse over the last week, and I tested it today in my driveway. After 20 minutes in the driveway it never started blowing cold air, so I headed for the dealership. Of course on the way to the dealership it started working again. I stood there at the counter for a few minutes with no other customers waiting while four (4) service writers did other things. One was on the phone, 2 ignored me, and finally a 3rd asked if he could help. He listened and asked me to leave the truck, so maybe he believed me. Maybe they won't just start it up feel cold air, and call me to come get my truck claiming there is nothing wrong with it. I expected a loaner. None available. I was surprised because everybody I've spoken with who dropped off a warranty repair truck there said they got a loaner. I guess my surprise showed because the service writer stopped whatever he started to stay and started telling me how they haven't had any loaners available for a week. If that's true it should tell you how many Fords trucks are in for warranty repairs. So far nothing that would make me downgrade my opinion of the dealership, but nothing to make me upgrade it either. I'm open to being pleasantly surprised, but I left kinda wishing I'd taken a day off and driven to Buckeye or Phoenix with or without air conditioning. We shall see how it goes. I'll be honest. If they fix the problem without petty (or major) issues I'll upgrade them a star, but I don't think I can upgrade them two stars as things are.

Kia of Yuma

Kia of Yuma

3.7
(24 reviews)

The Service Department Manager JB Brown seems to genuinely care about his customers. He never fails…read moreto listen to my concerns and he always asks about my brother and how he is doing which means a lot to me.

I wish I could give zero stars. I brought my 2019 Kia Soul in for an oil change, tire alignment,…read moreand full inspection before a road trip. I was told everything looked good, my car broke down on the trip anyway. The diagnosis changed three times throughout this ordeal: first the ignition coil, then all the fuel injectors, and finally the catalytic converter and O2 sensors, while my original symptoms stayed the same the entire time. After two weeks of silence, I called myself and was told the car was ready and staff had "been trying to contact me," no missed calls, no voicemails. I was rushed through paperwork and pressured to pay over $1,600. Immediately in the parking lot, the same burning smell and shaking that I noted to the service tech were still there. Isaac, the service tech, denied smelling anything at first, then after my friend confirmed it, it was suddenly "normal after injector replacement." Also my gas tank was nearly drained on pickup, and the check engine light came on on my way home. I brought the car back the same day and asked to escalate to the manager, JB. It took two full days to hear back. The following week I called three separate times for updates -- none of those messages were ever passed on to Isaac or JB or documented at all . On top of everything, the catalytic converter order hadn't even been submitted until over a week after the issue was identified. I also requested to keep my original catalytic converter after the replacement and was denied without any prior notice of that policy. I was without my car for over a month. I have exclusively serviced my vehicle at Kia, there is no excuse for this level of disorganization and disregard.

Alexander Toyota - car_dealers - Updated July 2026

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