Easy appointment setting and check in. They fixed my air suspension Friendly staff. Also they fixed my power steering leak. read more

Spoke with Oscar (manager?) before bringing my Jeep in and was assured my diagnostic fee would be applied to whatever service was needed. That didn't happen. I later found out my diagnostic fee wouldn't even cover the diagnostic alignment I came in for. The technicians were solid and agreed it made sense to do the work that could be done immediately to make the vehicle safer, even if one part would be needed later. They even agreed it might resolve the issue altogether. Oscar refused, citing "liability," despite two technicians agreeing the work should proceed since the vehicle would be in better condition than it arrived. The owner (?) then stepped in and pushed an all-or-nothing sales pitch without understanding what was being discussed. It was obvious the priority was collecting money, not fixing the vehicle, disguised as "concern." I was handed a bill close to $1,000 for minor suspension adjustments, even after pointing out the part that they intended to replace was serviceable and adjustable; there was no need for replacement. I don't blame the techs, in fact, when management stepped away, they warned me the shop overcharges. Good techs. Terrible, dishonest management. Plenty of big-name shops will check alignment for free and service your vehicle without gouging you under a superficial sense of concern. Don't waste your money here. read more

Alignment Plus has to be one of the most professional, ethical, and technically competent alignment services I have ever come across. I had a steering wheel centering issue caused by another company doing an alignment on my car. I am very particular about making sure the steering wheel is centered when the car is going straight. Alignment Plus understood my concerns, did the alignment, and sent me out for a test drive. Being particularly picky, I did two or three test drives with a slight adjustment between each test drive. Chris did my Alignment and worked with me to get the steering wheel properly centered. He was nothing but positive, as was all the other staff, was regard to making small adjustments until I was satisfied. From now on, no other company is going to do an alignment on my car. It will be taken to Alignment Plus to make sure it is done right and professionally!! read more

Super reasonable, very helpful, quick appointments and on time. What else can a person ask for.

Highly disappointed. We were told during the alignment that we had control arms that needed to be replaced. What should have happened is that they immediately stopped the job knowing that it would need to be re-done if they finished the work. Instead they gave us a quote to replace the control arms and said we would need to pay for this alignment either way so might as well let them finish. But not to worry we can bring back within 45 days and have re-aligned as a curtesy. We let them know our control arms were replaced less than two years ago so we need to take it to the place that originally did the work... still they verbally told us to just make sure to come back within 45 days and they will re-align without charging us again. Fast forward to the day we bring back to take them up on the re-alignment and they tell us they already did it once and we would need to pay for it to be done a second time. I told them this is not what they verbally told myself & my husband. I wasn't even allowed to finish my sentence, Ray cut me off multiple times and said it is written in contract. Well, excuse us for trusting Rays word. They say one thing but put something else in the contract. I even confirmed during the original pick up that we can bring back to have a curtesy re-alignment which they smiled and said yes, they did not try to correct me. I don't like to do negative reviews but I honestly have never received such poor treatment. Highly unprofessional. read more

Alignment Plus - Auto Repair Near Me - San Marcos, California

I used to trust this garage but it's been years since I've been in. I was given an approximate incomplete quote for rear shocks. I shoulda known something was wrong when the service guy said I'd need an alignment after rear shocks. After further inquiry and pushing the service writer admitted I didn't need an alignment. They quoted 100 per side labor. Whatever. The easiest job in the world but I'm not from here and are minus my tools. What ended up was the $90 retail shocks (each) being installed and sold for $150 apiece. I asked why were they sold for much over retail. The response was so they could warranty their work. Total BS. I stated the manufacturer has a warranty. He specified it was for their labor warranty. So basically the labor rate goes up because the basic labor rate isn't covered? I got ripped off. I could have bought the jack and ratchet. Done the work and thrown the tools in the trash and still been ahead. This is why I do my own work. Secondly my fault for leaving an open ended quote. Not fair or ethical. They buy the shocks at wholesale and their labor work should be warrantied without adding cost to the parts to cover it. Never ever getting near that place again. Do fair work. read more

Holy cow! This review is really tardy. Ray and his crew did an amazing job on my classic Mercedes w115 300d. Completely rebuilt the front suspension at a reasonable price with amazing communication and well done work. What more can you ask. It's an entirely new car. Every time I get into it I'm amazed. read more

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Best alignment shop in town. Drop off at 8:30 and get a call to pick up and all better. Always depend on Ray and his gang.

Alignment Plus gas been helping me with front end and balancing issues for close to 40 years. They've always been the best. I've learned that other shops depend on Alignment Plus to solve issues they are unable to. read more

Brought in my motorhome which was out of alignment. The work was done at the price and in the timeframe expected. However, the computer didn't reset as was expected. Brought it back in and they looked at it right away. Turned out the rig was lacking updates which prevented the reset. Ray and Jimmy kept at it until is was done and done right. Everyone was pleasant, professional and considerate and there were no additional charges. Very happy with Alignment Plus and highly recommend. Margie L. read more

THEY SCAM! Careful!! They ask you to pay more then agreed go here if you love burning money. And time:( Roy also shouldn't be trusted. Makes up prices as he goes read more

Super happy with the team at Alignment Plus. Everyone I interacted with was terrific, including Leslie, Ray, and of course, Emma. We had a tough alignment issue on our Class B RV that our vehicle's dealership service center was unable solve. Alignment Plus fixed the problem in less than a day. Really appreciate the professionalism, expertise, and friendly atmosphere. Keep up the great work! read more

Completely failed at balancing my tires Epic fail Charged 20 bucks A tire too Used to be really good Sucks read more

I took my 2005 Winnebago RV to Alignment Plus for some steering issues , made an appoment for a test ride with Jimmy and he felt a little what we were trying to say is wrong, talk to Ray, and he explained what he will do after doing inspection of unit. I thought it was a lot and that I could be walking into something I really didn't need, but I let them do the work, when Ray explained what was going to be done, we got it back few days later, and WOW what a big Difference on how it drives, even the wife loves it. it cost us a good dollar but our trip to Chicago will be more relaxed that we have a super driving experience. Listen to what Ray explains on what is happening he has a lot of knowledge.. will go back for phase 2 and maybe phase 3 to really make the rig run like new.. Thanks Ray, Jimmy, Leslie read more

Ron & Jimmy handled my alignment Ron was very knowledgeable! Jimmy does great work. Leslie handled the front all A+ Service Would definitely recommend them !! read more

After a botched alignment job from another shop I took my Ford Econoline van to AP at the recommendation of a trusted mechanic. The " proof is in the pudding ". My van has never run so true and straight.....really better than it's ever been. Thank you Ray, Jimmy , Lesley and of course...'Lil Emma ! for restoring my trust. Like u said Ray " u gotta trust someone " . Highly recommend AP. They aren't the cheapest, but you'll get what you need. Thank you ! Len read more

Great service. They were able to shakedown my truck and troubleshoot a lingering issue. Team was always professional and honest about the best plan of attack, offering solid recommendations and fair pricing. I would definitely go back to AP! read more

AP did a fantastic job of diagnosing and repairing my F350. I bought the truck used out of state (always a risk). The truck was shipped to my house and after the first drive I noticed the front end had some steering issues. I originally had the truck serviced at a Ford Service Center to fix those issues and ensure truck was ok overall for long road trip. It broke in the middle of the trip. I took truck into AP and they diagnosed several issues within a couple of hours. The staff was extremely friendly and very thorough in their explanations. They caught an issue with the rear axle as well as an issue with a U-joint for 4WD and air box, among other things. Their pricing was very fair and I actually feel confident to drive my truck now. I will definitely come back for any shock, suspension, steering upgrades/issues. Well done! read more

We brought our 1964 Ford Fairlane in for an alignment since the suspension was badly out of whack due to a bad tow job. However, when we drove it away, it was like a new car right off a dealer's lot. Ray Ross, the service manager, is truly a master mechanic, not just a parts changer (aka technician) like so many service folks are these days. The car had many problems besides the alignment issue, so we asked Ray if he could recommend some local shops to help correct all the other issues. After discussing the many problems with him, he indicated that he could do it all - a true master mechanic. We enjoyed working with him because he is not only a skilled mechanic but he is also an open, honest, and communicative guy who is fun to talk with. After solving a few problems along the way, Alignment Plus was able to install a power brake booster assembly (a no-small feat), repair the rear brake cylinders and brake lights, fix a faulty neutral safety switch, adjust the shift linkage, plus perform a most excellent engine tune-up. Alignment Plus rates are very fair, and their work is top-notch. Please don't assume they can only do wheel alignments and brake repairs. Have a chat with Ray, the problem solver, and we predict you will be pleased with the results no matter what problems your car, pickup, or heavy-duty truck has. read more

Went to get an alignment and tells me I need $1900.00 worth of work. Waste of my time dealing with this place.

terrible place, go in for a tire rotation and end up leaving with a $1000 bill for who knows what. these guys are scams and scums they will say you "verbally authorized" even though you did not agree then keep your car hostage till you pay. DO NOT GIVE BUSINESS TO THESE SCUMS. THEY ARE OBVIOUSLY GOING OUT OF BUSINESS IF THEY NEED TO SCAM THEIR CUSTOMERS FOR PETTY CASH. read more

I had set a appointment with them for 830 am and may I remind u it is a appointment not a walk in If u tell someone to be there at that time then thats when they should pull ur vehicle into the bay not 20 minutes later not a hour later at 8:30 exactly why set a appointment at all if no ones gonna take a look at it at that specific time..... very unprofessional read more

Took my 2017 Range Rover Evoque twice to get an alignment at a local Oceanside Pepboys. Still I left with a pull to the left after two tries. Took it here on a friend's recommendatoon. Ray gave a great explanation and was very knowledgeable with sensors and adjustments that new cars have added. The other shop obviously knew nothing about these. Everyone was nice and helpful. read more

Ray and his team are top notch. From my motorhome to my corvette and Jeep, these guys are the best. Customer service and workmanship are 2nd to none. Give them a try. read more

I got to busy to write this last week because I been enjoying my car to much to write. But I gotta take time and give a big shoot out to alignment Plus. Ray is a dude that knows his stuff. I want to thank Gene for giving me a smooth ride, really a daily driver if I wanted too. I have a 1972 Mercury Cougar with a brand new front end that smooth as a never mind it's so much fun to drive. Thanks guys I will be back read more

Alignment Plus - Auto Repair Near Me - San Marcos, California

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$60 minimum fee to put your car on their lift and see where it's at. $400'ish for large trucks and vans, and they won't tell you the cost until they've already put your vehicle up on the lift. I would only go here if you have an RV and can't find anywhere else to go, otherwise it's almost a complete rip-off. To be fair to the place, the alignment has held up, but I must say that for the $400, they didn't even make sure the steering wheel is orientated straight when the wheels are, which adds insult to injury. A fair price for an alignment on a large vehicle is in the $90-$140 range....NOT $400. read more

Owner was very mean and cussed me out.. ): don't go here, I had a 8:30 appointment and he said if I'm lucky he will do my car today and cussed me out. read more

These guys rock! I brought my truck in to get off-road shocks and get leveled off. Rey was a hard ass but super knowledge. I highly recommend these guys if you are looking for the best. read more

Alignment Plus - Auto Repair Near Me - San Marcos, California

I held onto this review for a while hoping that I may be proven wrong and wishing to give the benefit of the doubt. I took my truck into Alignment Plus for what I thought was an alignment problem. I was told that before I could get an alignment they had to check a few things with the steering components which seemed reasonable. After placing my truck on the rack for a few moments they brought me into the shop and showed me what they said was a loose part in my steering system. They said I had a millimeter of movement in what I think they said was the tie rod. I was told that before I could get it aligned I would have to replace this part which would be in excess of $500. I've since gone to two other mechanics. The first one told me that there was absolutely nothing wrong with this particular part and 1 mm of movement was a ridiculous diagnosis. They recommended another shop that could do alignments. This shop also said there was nothing wrong with my steering system and in fact I didn't even need an alignment. Turns out that I just had bad tire pressure (my fault). So I'm out 40 bucks to Alignment Plus for the diagnostic fee which is a small price to pay for finding two other trustworthy mechanics which Alignment Pluswill never be. read more

I called to determine whether tire conditon is important in order to get a proper wheel alignment. I had spoken w/ several other technicians who stated that it was. Ray flatly refuted this - tire condition has no bearing on wheel alignment. I was impressed, overall, with the professionalism and competence. My car had an issue that might have required a very expensive repair but they determined that it could repaired without replacing expensive components. Additionally, Ray called me later to tell me that two 50-dollar bills I gave him had been stuck together and asked me to come back to get the extra one. That being said, it might ease the customer's mind if there was a place to wait. It's clear that the customer is supposed just drop the car off and trust that any expensive work billed was actually done. read more

The entire operation is professional from the personnel to their tools and equipment. All 4 of my family's vehicles (Toyota Sequoia, Mazda 6, '65 Nova Wagon, '65 Ford Fairlane) are serviced here when steering, suspension, brakes, alignment and pro-modification are required. They will also fabricate parts and provide the right suspension geometry that suits you and your vehicle's purpose. If you love your vehicle, and want the job done correctly the first time, take it to Ray and Steve. read more

Others have reported a more favorable experience with Alignment Plus - perhaps I just looked gullible. From my viewpoint, however, AP is not an ethical company. My Class A RV showed uneven wear on the front tires, suggestive of an alignment problem. I had new tires installed, and immediately took the coach to Alignment Plus. I was charged nearly $400 for the alignment (no other work done), and the "inspection report" said that more than $5,000 worth of front end work was needed. OUCH!! After thinking about it, I took the coach to another alignment service. They did an inspection and reported that it needs shocks - nothing else. I specifically asked the technician about faulty items reported by AP (I never mentioned the name of that company), and was told that they're fine. I wanted more confidence, so they put the coach back on the lift and SHOWED ME the supposedly "bad" suspension components - that, in fact, were in good condition. They checked the alignment and said it was ok, and I drove away - delighted. Total cost for Bilstein shocks, installation, inspection, and alignment check was $310. Three hundred and ten dollars. Really. It seems that I paid Alignment Plus almost $400 to make a sales pitch on an UNNECESSARY $5,000 transaction. That's disgusting. read more

These guys are experts in vehicle alignments. I was referred to them from Camping World in San Marcos for my Mercedes Sprinter RV. The tires had been wearing unevenly and I could already see uneven inner wear on new tires that were installed four days ago and had under 200 miles on them. Ray and his guys diagnosed the camber problem, made the needed adjustments and bolted on stronger hardware. The van now drives straighter and doesn't pull to the right. I am a satisfied customer and will recommend Alignments Plus to anybody that lives in SoCal. read more

Best alignment shop in the area and they don't charge enough for their competence and expertise. 100% positive result every job - even on my Japanese grey market import Mitsubishi Delica Space Gear L400. Not scared of unique vehicles at all here. read more

Not very happy with this place. Not only is it extremely expensive but their "alignment expert" Set my Pinyan angle at a positive 10° when it was supposed to be -2. almost completely destroyed my rear end. My brother took his car there and had to take it back twice to get the front finally done correctly. read more

All I can say is 'Wow! Way to go!". We had our Cadillac serviced and in for alignment 3x with local dealership. It just kept pulling to the left. They said that everything was lining up on the computer and they didn't really feel anything wrong when the tech drove it - Definitely underplayed the drift/pull we were experiencing. Was subsequently referred to AP from Art at GM Exclusive shop and called & spoke with Ray. You could tell right off the bat that he has a deep level of experience. He said to bring the car over and they'd take a look. Fit me in that same day and had the car back to me - Totally fixed within a few hours. When I picked up the car up, he took the time to go over what they had done and how badly it was out of camber, tow-in, etc. The car drives beautifully again! You can lightly rest 2-fingers on the steering wheel and it just tracks perfectly straight. Couldn't be more please to find such a good shop with courteous, experienced, reputable people. Shout out to Leslie at the front counter as well - Friendly and professional. They are going to be our go-to shop for any and all suspension service. read more

I was recommended Alignment Plus by co-workers who have off-road trucks since I was new to the area and needed an alignment. I have a 1999 Chevy K3500 with a lift kit. I replaced all of my suspension components and got new tires, so I knew I needed a shop who had experience with lifted trucks. Well, after the initial inspection, I got some bad news. My lift kit had shifted, and extensive work needed to be done to be able to do the alignment. Steve, Ray and Jimmy walked me through what needed to be done and after my initial hesitation, I gave them the green light to do the work. I couldn't be happier with how it turned out. Jimmy did an excellent job on the custom fabrication work done to the lift kit to make it work. The truck drives so much better than before. I want to thank Steve the owner, Ray the Shop Manager and Jimmy the professional technician who did the work. I will definitely be back! read more

I have used this business twice before for alignment on two different vehicles. On my last visit I was very disappointedThe service manager Ray had told me that I needed a new rack and pinion for my vehicle (it was leaking), and that after the repair was done I could have my car realigned if it was done prior to the 45 day warrantee. I took my car in 2 weeks later for an alignment, and was told that the warrantee was only good if he did the repair work. I went ahead and told him to do the alignment. He asked me to come and look at the tie rods that were installed because there was a problem! I noticed that the tie rod threads had been stripped. There was no reason to remove the castle nut to do the alignment. Ray. in my opion, is lacking in honesty and is out for $. Would not advise anyone to use Alignment Plus! read more

BEWARE! Discussed estimate with Ray. Was more than I wanted to spend at this time so I told him to just do the inspection and alignment =about $500. Ray agreed that was fine. I could always come back for the additional work. (In fact I made it clear I wanted to bring in the shocks myself using my credit card.) Picked up the RV and guess what? He had ALL of work done- purchasing the shocks himself-and presented me with a bill of over $1600. There was NO MISUNDERSTANDING. I see now, looking at other dissatisfied reviewers that the business practices employed at Alignment Plus are the real problem. Sorry I didn't check out Yelp first. This will be my LAST interaction with this company. read more

They took me in on short notice I spoke with Raymond he was very knowledgeable and professional in his assessment after looking at my car showed me where there is existing parts that need repairs to get the vehicle running perfect but didn't push a hard sell just said when I'm ready charged exactly what he said they would and it drive much better than before bringing it in. A great place to go for a comprehensive wheel alignment read more

Alignment Plus - Auto Repair Near Me - San Marcos, California