They work miracles on my little scion xb, and are very honest. I've been going there for years.read more

I had some work done at another shop, who then had to tow my car to Tonkin Mazda to have some…read moreprogramming done to the new BCM. What a headache. Tonkin had my car 65 days, and was unable to get the car running. They waved the white flag. After a week or so, Auto Firm's team found a fuse issue that kept the car from being able to communicate. Long story short, I found my new mechanic, and it ain't Tonkin Mazda! Scott and the crew are awesome!

Engine light came on, brought my car to Lomeli's where they had worked on my A/C a few…read moreyears ago. After nunning diagnostics a realistic estimate was made and I gave the OK. The work they performed was excellent and my car is running like a dream. These guys, especially Carlos, Al, and Jacob, are truly concerned about your safety and your budget. They are honest and work hard to preserve their shop's integrity. I drove away with the confidence that my car was in great shape, the work was done well and professionally. I highly recommend this auto repair shop.

I was on my way to Seattle from central Oregon last Tuesday when my truck started cutting out, I…read morewas pulling a trailer so turned off the main road looking for a parking lot turns out it was a repair shop lomeli or whatever it's called anyways they charged me 85.00 to diagnose my issue, they told me my exhaust converter was plugged and sent me to there buddies muffler shop that charged me another 300.00 that didn't fix my problem, turns out the negative battery cable was loose. sad place when they don't know what there doing.

The best place for body work in Portland Metropolitan…read more I had my 2014 Toyota Corolla hit. Nothing personal but Oregon drivers absolutely suck 5 hits in less then 2 years from the finest of this wonderful state. This guy is the most experienced and restores classics cars I have a certain level of respect and appreciation for a man that takes the level of care and love for classics. This tells me a lot about a man he leans more on quality of work and does beautiful job. I recommend this place you won't regret coming here the best I've seen in Gresham and Portland area. Also it's a local shop I know how native love supporting local. I love quality and appreciation this owners will give you everything you need to make sure you get back on the road fast and easy.

Marlena was so wonderful at giving me information and fixing the blemish on my car. She informed…read moreme about the problem and then she took followed through about taking care of the problem. I was so excited with the shop! I highly recommend them to anyone looking for a car body repair shop. They deserve a 5 star rating!

Great service, honest price, the best support!…read more I only use Arthur's to service my families cars.

My husband took our Nissan here, and although it's a bit of a drive for us, it was absolutely worth…read moreit. Given the reputation many mechanics have, we were willing to go the extra distance--and we're glad we did. They handled our oil change quickly and honestly, without trying to upsell us on unnecessary services, which has been a common experience elsewhere. Their tagline is "The Last Honest Mechanic," and after our visit, I truly believe it.

This is a very good service shop. There was no pressure of additional services, but I was provided…read moreinformation about future services due and the costs. There prices are very fair and the whole experience felt like they cared about the car and the customer. They are now my go-to shop.

I was really impressed that they told me what they needed to fix before they started working and…read morethen they told me how much it would cost. Most people just do the oil change and then they tell what needs to be repaired and then they charge you more money which also takes longer. These people did a good job, giving me a fair price and it took a reasonable amount of time. I was also impressed with the fact that you could get updates on your phone.

I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

I have a 2000 Ford Excursion that has been lifted with 35" tires for 26 years. Over the years, the…read moresteering has become very loose from the larger tires. I have taken it to Ford dealerships, tires shops, and a mechanic. No one has been able to "tighten" the steering like Going Straight Wheel Alignment did. It makes sense that they do this type of work everyday, so they figured-out what needed adjusting in a matter of minutes. My truck has not driven like this in years!

called and was told it would be 120$ for an alignment. I had just put brand new tires on my car and…read morethe tire place said my old front tires were slightly worn on the inside wall and recommended a alignment. Came to this shop as they had done my daughters car years prior. It took them 13 minutes to figure out that my front end cannot be adjusted, so instead they increased the tire air pressure and changed the toe? They told me to come back in 2000 miles, for what?? Is my car aligned, they didnt tell me. They ended up charging me 80$ to put air in my tires I think. Feel like I need to take it to another shop as I dont feel good about this experience.

Brought my 2002 Ford F150 in for rear brake repair. They were very detailed in their analysis. The…read morebrakes were pretty bad. Two hours later my truck was done and no more grinding. Nice job.

these guys are not real mechanics they will ruin your vehicle and try to hide it instead of just…read morebeing honest. if you want to be cheated out of your money for less then subpar service take your vehicle here but it will end up costing you more money in the end. Save yourself the headache and find a real honest shop.