We recently had new flooring and carpet installed by Village Carpet, and we couldn't be happier…read morewith the entire experience! Lori was incredibly knowledgeable and helped us choose the perfect flooring. We absolutely love the color and the quality of the product she recommended. Jose and Sam installed our new flooring and were outstanding. They were professional, meticulous, and took great care when moving our furniture. Their workmanship was excellent, and the finished floors look amazing. Today, Randy and Evan installed the carpet on our stairs, and they were just as professional and detail-oriented. The installation looks fantastic, and they did a wonderful job. From start to finish, everyone at Village Carpet exceeded our expectations. We highly recommend them to anyone looking for beautiful flooring, outstanding customer service, and skilled installers. We're thrilled with the results and couldn't be happier with our new floors!

Had my floors installed back in 2021. We picked out LVP. The person of contact did not communicate…read moreduring the install. That was the first problem. Second problem is they have been back every year since the install to correct the floor underneath which was not done properly. In fact the first year they came out the guy said they did a shitty job. Nice to hear from the store that their service was shitty. The floors had about a one inch movement up and down. So the second year another spot did the same thing. They came out and ripped it up a second time. Problem came back the next year in a different spot all within about a ten to twelve foot area. Each year a new spot and another ripping up of the floor. We had new baseboards installed through out the house and after 5 years and promises that the missing piece in the master bath would be done, it still isn't. Even this past summer the head guy said he was embarrassed that it wasn't done. But Guess what? Still not done. Plus all the installed baseboards have small little metal nail hole throughout as they didn't even cover them and paint over them. They look horrible. We recently had our upstairs done by a different company and I looked at Village carpets email from 2021 to get the color of our downstairs LVP. Turns out they changed the color on a different email without noting it and we ordered over 1000 sq ft of the incorrect color. This cost me over $3000 because they had changed color. Lost the price of the floors and labor as I noticed it was wrong after half the upstairs hallway was installed. Then had to look through past emails to find out the problem was that I was sent two different emails with two different floor colors. I have left messages for owner which are ignored. Crazy way to run a business.

Okay, I've been holding off on this review for some time. I received this work in November of 2020,…read morebut the results have been abysmal since day one. Attached are some pictures and results after 3 years. Note: I have replaced flooring with cheaper vinyl in 2 separate rooms a couple of month after having this company perform work and have had ZERO defects. Cracks on the flooring, shotty base molding and leaving have been completely apparent within the last year. Recently the flooring has gotten dramatically worse. The entire area that was done is now uneven and coming up. All of the flooring that was done by this company needs to be replaced. Mind you this entire project of 262 sq feet was $2300. I would never recommend this company to anyone.

I have used this company at least four times for refinishing with floors and installing with…read morefloors. They are the best.

Robert and George did an amazing job installing our new floors. We decided to go with Luxury Vinyl…read morefloor which is much easier to maintain than traditional hard wood. It looks and feels similar to hardwood but it's waterproof and more scratch resistant. It's a very heavy high quality plank. Lugging the small samples alone to my house was a feat in itself! There were so many color options it was overwhelming! My recommendation is to take 4 samples home and start narrowing it down from there. Lay it next to your walls and furniture and walk barefoot on them. Keep them for a couple days and see how they look in different lighting and times of day. Scheduling with these guys was easy. George came out to measure a couple of weeks before our install. The guys showed up timely everyday and worked diligently to finish the project. My guess it would take them about two weeks to do my entire downstairs, stairs, and catwalk but it only took them 7.5 total!! Each day they left the house looking cleaner than it was. They never used my trash cans inside my home or even the outside bins. It was actually a joy having them around. I miss them already! On the last day of the project they spent a lot of time cleaning the floors, vacuuming both inside my home AND outside! They didn't leave any equipment, trash, leftover scraps NADA! I keep a very clean home so this was greatly appreciated! TIPS if you plan on getting new floors- -move as much stuff as you can into your garage. Day one demo is very dusty. You can leave heavy large items like couch, fridge they will work around them and move them for you! -try to stay out as much as possible. It gets loud and noisy the first couple of days. - provide drinks, snacks or even bring the workers lunch. They really appreciate it and they work so hard! - wait to dust and clean when it's done. - choose a lighter color makes your home look larger and disguises dust and dirt much better. I am so happy with the look and feel of my new floors!!! It truly feels like a new home. Thank you George and Robert for making 2020 an awesome start! 5 stars!!!

Excellent installation and prices. We are very happy with the quality and speed that these guys…read moredid. During COVID everything was safe and they even quoted from videos and photos! Never raised the price or changed on us when they arrived. Highly recommended. Good vibes and good guys.

Hired these guys to replace old carpet with hardwood floors on the upper level of my house and a…read moreset of stairs. I received several quotes, and these guys were the lowest. It was a great experience from start to finish. Frank was super professional and friendly. They were able to schedule the job as soon as the wood was delivered. From start to finish, the job took four days. Zero problems. Cornelio and his crew moved all big furniture for us, which was great. They also put the furniture back and cleaned up after. The floors look fantastic, and there was very little disruption in our lives. I couldn't be happier with the entire process and results. Kudos for a job well done. Highly recommend for your flooring needs!

I put off getting new carpet for way too long. I was referred to Ultimate Luxe Design, formerly…read moreAbby Carpet and Flooring. Frank was very helpful, he came to my house and measured the rooms for carpet. I went to the showroom and picked out new carpet, with the help of a nice guy, forget his name. Two men showed up to install the new carpet. They moved all my furniture, installed the new carpet, put all the furniture back and took away all the old carpet. They were very nice, respectful and caring. If I ever need carpet again I will definitely call Ultimate Luxe Design.

Anthony and his team were amazing to deal with. He's super responsive, helpful and transparent with…read morethe whole process. His crew finished the job in a timely manner with little to no issues. His pricing was also very reasonable. Having reasonably priced yet good work is quite rare and was quite a nice surprise. I would highly recommend him and his team!

Checked the boxes: on-time, on budget, with quality and cleanliness. Would use again for sure.read more

Paul and his team with Zenith applied a Polyaspartic coating to my garage floor and it looks…read moreincredible! I initially found Zenith because I had a last-minute cancellation from another flooring contractor, so i was in a quick scramble to get my floors done within my timeline, or I wouldn't have time to do them at all before moving in. Paul was willing to jump on it only 2 days later and at a very fair price. He had my color in stock, showed up on time, and delivered exactly what he said he would. It was a 2-day install; day 1 was floor grinding, color, and paint chips. Day 2 was the top coat. There were a few spots where the base coat didn't take to the concrete perfectly (not their fault, 50yr old slab), and he paused our day 2 and personally came out over the weekend to touch up those few spots before applying the top coat. Top-notch service, HIGHLY recommended. It's clear that Paul cares about his business. I've worked with many contractors over the course of my home renovation, some great, some terrible, and Paul is in the "great" category! I'll gladly refer Paul and his team to anyone who asks.

Paul is an upfront, honest and knows the details. He responded promptly, answered detailed…read morequestions and was the only company to come over and do a moisture test before even quoting. Throughout the quoting process he showed various pictures of jobs, detailed variances in epoxy products, and gave on the spot timeframes to complete the work. Pricing is great - beating 2/4 bids we received. Zenith would've been our top choice however the other company had a window to do the work that lined up perfectly with our schedule. I'd be happy to use Zenith in the future.

I wanted to let you know that I received my flooring. Although I have only opened one box so far,…read morethe wide planks are absolutely beautiful. I want to thank Brian, Sarah, and Aiden for your assistance and patience as I navigated this purchase from California to Florida. Your professionalism and willingness to work with me were outstanding. Exceptional customer service like yours is rare in today's landscape. Many thanks to you all for making such a positive difference in this process. Best , Diane & Bruce

It was time for new floors and we decided to go lighter this time. Called Factory Direct and they…read morecame through for us again. They helped us decide which color looked best, gave us a great price and had great installers. They were able to get the project completed fairly quick and completely satisfied. We will continue to be repeat customers.

Great product, great pricing and fast production time! Super pleased with this company!read more

7 years ago they installed hardwood floors in 3 bedrooms on a concrete slab base. They didn't seal…read morethe concrete and now the wood has moisture stains everywhere $16000 wasted. We are selling the house soon and need to replace everything this company touched.