I had been shopping for literally 3 months. Every day. I scoured the entire nation. I was looking everywhere for.the specific make, model, mileage color, options and price. I was so frustrated and had test drove over 20 cars it was always something. Car wasnt as advertised, mileage too high, I was 4 mins too late twice, staff was rude etc. I wasn't in a hurry because I have another vehicle, but I just wanted this particular Lexus. Did my early morning internet search as I'd done every day. There she was. 2017 Lexus IS200t. Black on black. Tinted windows. Perfect mileage and all the options I wanted. In Tacoma too? No way! I jumped on it via email and got Aaron. Nicest guy ever and I was straightforward about what I wanted to pay. He was straightforward that wasn't going to happen. No problem. I'll keep looking. I left the convo with "well if it's still sitting there and you just want it gone, I'll give you X (closer to asking) cash out the door. He explained that probably wouldn't work and thanked me for my time. I never caught a hint of attitude from him. 2 days later as I was just about to cave and get a lesser car, he text me that they would accpety cash offer. I flew down to test drive it. When we got back, he asked me if I was done shopping. YES! Let's do this. Off to financing. Where I met Tiffany and Shelly. Both very friendly and personable. The type that just make you feel good about doing biz with them. Signed all the docs and needed to come back the next day with the balance. Easy process again. Got the keys and I'm driving my baby home on cloud 9. Got maybe 5 miles away and the tire pressure light came on. I was so upset. I didn't think the dealer did anything shady. I know the car had sat and they needed to jump it. So it threw some things off. I immediately called Brayden (owner?) And he told me to make an appt with service and they'd give me a loaner. Which I did. Called John in Service. Explained what was going on. He booked me an appt and when I arrived he gave me world class service. Listened to me and came up with a fast, equitable solution. One day later I have my car back and couldn't be happier. The entire staff treated me exactly as I'd treat a client. Legally, they didn't have to do the little corrections. There was zero hesitation to do the right thing. Brayden said he wanted me.to be satisfied and I am. Thank you Brayden, Aaron, Tiffany, Shelly and John. You are all the best! read more

BUY BEWARE!!!! First off EVERY car I've drove was manual. I even drive a Manual Semi. That being said... Went to buy a 2017 Subaru crosstrek manual from them. Test drove it, and it was fine. Everything seemed well. Upon delivery I heard a BAD clicking sound! Said I would not accept this and they said they'd fix. Took the car back so they could check it out. 4 days later they called me and said they'd couldn't find anything even after driving for 100 miles. So I had to go down to check it out. They didn't drive it even 10 miles. Yes I looked at the odometer. I proceed to drive for a half hour and come back, btw their shop looks WORSE than the shop I worked at, IN THE ARMY!, and we ALL know those can be bad. After coming back and hearing the sound I stand around and wait for the "shop foreman". Rather a joke of a man. I tell him to get in, he sites right seat and I BARELY turn out of the parking space and immediately hear the sound. He looks at me confused, and I Have to tell him it's either the CV axle, or the differential, and that they need to fix. Two weeks later they tell me it's ready to go and that they not only replaced the CV axle but the transmission too. Now here I am under the car at THIS VERY MOMENT, replacing the "new" cv axle they "just did". As a mechanic myself, I know when shts been worked on, and this hasn't. Yes "maybe" they did something to the cv axle("repaired it"), but the transmission was NEVER replaced! That was a LIE! There's NO evidence they even did anything but some lock washes on some questionable bolts. If the did "replace the cv axle", why did this one fail now if it was new? Now I know what you're thinking, and YES the part numbers match on both axles! So why if this one was new(from Subaru) did it fail SO fast if this was the only one new? So there's NO doubt in my mind that they lie! The trans is NOT new, as is the axle. They LIE! So keep looking and DO NOT BUY HERE! Picture for reference on the axle. If you know mechanics, or even if you don't, explain why this happens on a "new" axle(from the manufacturer) when it's only been driven on the road and for less than 4 months and bought this VERY year! Please go somewhere else! Put these people out of business! Oh! And too the business, if you really want to dispute this with me, back date your purchase order on these parts!(because I know it didn't happen). I'm gonna want to see those! Should've asked for them in the start! But I was Too trusting. Learning myself here. read more

All American Motors - "Brand new", "replaced", cv axle shaft. NEVER driven off road. - Car Dealers Near Me - Tacoma, Washington

Went in excited cause Gabriel got me so excited. He lied & said,Bad credit you're still approved. I also saved his text for proof. Anways long story short. We left with out a car after him saying bad credit approved. Very bad experience there. Gabriel was an awesome salesman, but too bad he lied on the text I kept. read more

All American Motors - Car Dealers Near Me - Tacoma, Washington

Went in for a $15,000 2021 Subaru Impreza with 86,000 miles and left with a $20,000 2021 rav4 with 135,000 miles. Gave them my 2013 Audi for $1,200. Had some back and forth with a deal for the Impreza and they came back with a good deal, $2,000 down plus my Audi at a low interest rate, just asked me to sign the paper. I said can I test drive the car first at least? Sure one sec. Comes back and deal is off the table because of a "glitch in the computer". Sold me on a more expensive car with more miles on it. Made comments on how I'm "picky" because I knew I wanted all wheel drive with under 120,000 miles for around $15,000. Asked me if I want to look at a Malibu which is not at all what I'm looking for. Felt like they were trying to sell me their worst cars. Didn't get what I wanted and now because of my impulse decision I'm stuck with a car that probably won't last through the loan I'm stuck with. read more

I went here to purchase a car and had an awesome experience with Brian, one of their salesman. I knew exactly which car that I wanted and Brian made sure that I got it in just an hour and a half with no hassles at all. Brian was very knowledgeable and professional. Best salesman I've ever dealt with. He had me out the door driving my new car faster than it's ever happened for me ! Brian deserves a raise ! I highly recommend this lot and Brian !! Thank you for your excellent service !! read more

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DO NOT PURCHASE ANY VEHICLE!!!! from this dealership! I made the painful mistake of doing so. Purchased an infiniti from All American Motors. The General Manager stated the vehicle has been "thoroughly checked and tested" and "You don't have to worry about anything for a while". Well in about less than 30 mins on the freeway all of the check engine lights came on. Check engine, tire pressure Sensor and the vehicle was overheating. This dealership reset the computer so when I test drove the everything seem to operate fine. I'm told from other mechanics it's a sleazy way to make the car seem fully operational. Shame on All American Motors. I am asking you buyers/consumers out there to think about this. How would you feel if you purchased a vehicle from All American Motors and didn't make it home before a sensor coming on. See images below. read more

All American Motors - Tire sensor signs - Car Dealers Near Me - Tacoma, Washington

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Sales person "Woods" didn't even want me to do a test drive unless I was sure I was going to buy the vehicle. All due to me saying I had been shopping around today. I had my checkbook and ready to purchase, but walked away because of the attitude. Shady company read more

They said their cars are thoroughly checked out by their mechanic and not to worry if anything goes wrong they will take care of it. Before my first payment was made it broke down . They did give me a loaner car but it still cost me $900 to repair. While in the shop someone went through the car and took some things. The mgr said that's on me they are not responsible. They said I could make payments on my $2800 down payment but when it got to $1800 leann went in and took it all out. I was in the process of moving and needed it. The salesman Brian was great . They make promises and dont keep them. read more

i went in to buy a Volkswagen Jetta. I thought it was a really good deal everyone there seem really friendly. The moment I drove it home I heard rattling, but I thought it was nothing so I ignored it because he told me the mechanics had her already looked at it before buying. not even 24 hours after buying check engine light came on, I called them to tell them what was going on. They told me to bring it in tomorrow, and then said actually make an appointment. so now i have my own mechanic looking at it and it's gonna cost you more money now and they didn't seem to care read more

Tried to give it no stars.... ** an update. About a month later. I had traded in my vehicle, that had payments on my previous loan, traded for a 4runner, for another loan with another bank. Till this day after a grace period my previous loan has not been paid off and now I'm getting emails regarding late payment. I've contacted Shelly many times regarding this and all I get is " they can't do nothing about it". First they said it has been sent then tell me that payment has been returned due to wrong address. Not good business ethics. Will see if it gets paid tomorrow as it is the last day for the grace period. At this moment I had noise issues with the runner and asked if they can help fix that issue. All the owner said is "what you expect from a used car... I expect a good working vehicle, that's what I expect. read more

wish could give a 0. PLEASE read. purchased a Tahoe 4/24. Less than a year later car has been in the shop for half the time I've had it, now currently back in the shop and still getting taken advantage of by these grown boys. they expect me to put another few thousand (already paid thousands on top of car loan already ) after the problem they "fixed" more damaged was caused when it failed AGAIN (lifters) from components they already worked on and "fixed". Already gone back and forth with the co-owner BRANDON which is something in itself (rude) and totally talks like your stupid. Than they'll refer you out the they're shop that dosnt fix nothing clearly and does bare minimum and blame you for the reason these things are happening even when the proof is all in writing.... and at this point it's common sense and obvious what may have happened but instead of being a decent human being and take accountability that this car dealer is a scam and so is their shop they will have you in a merry go round thinking they doing something for you when it's reached the point where its frustrating. Even for "not knowing how mechanically inclined I am" said Brandon... The loaner car they gave my has bad breaks, needs an alignment, and transmission slipping.... and that's what they have me and my kids in when I have a Tahoe in the shop... I don't mind but it's the fact it's taken 3 weeks for just a phone call back when Brandon told me what was wrong 2 days after dropping it off but no one reached out till yesterday... there's so much more but I hope this is enough for You not to give these people you money. The workers are great with you but it's the repair shop and Brandon (co owner) that will put you through it all. As a single mother this is the worst because having to pay this all the time you run out of savings when all you wanted was a reliable car.... shame of these grown boys seriously. read more

I bought a 2009 BMW 535i from them awhile back only to discover that their mechanics knew that the car needed major repairs. It turns out that they did just enough to get the car sold and off their lot. Thank goodness I bought extra coverage at a premium because their mechanics did little to help me get the car in working order. I would have paid them too, just to have a reliable car. This review is for anyone who doesn't know cars from the inside out: AVOID DOING BUSINESS WITH ALL AMERICAN MOTORS!! They are unethical and only looking out for number 1; and that is not you! Find a reputable company that should there be a problem, be willing to work with the customer. I just don't want anyone to have to go through the same nightmare! read more

Sales rep called back, " I been brought this deal and even 30 seconds I don't want to do." I waited a week for them to get back with a vehicle they had and the response I got was quoted ..also said I can't sell out of state with out titling truck in washington..UCC federal law which supersedes state law applies..these people don't know what there doing a joke would not recommend them..shame on TRURECAR for affiliating with them. read more

All American Motors sold me a lemon, and they continue to sell lemons. Avoid this dealer at all costs. I promise you will spend twice as much in repairs. I wish I could go negative in stars but, I'm posting to keep people aware of this ripoff. YOU WILL REGRET IT. read more

I went here last Friday. I discovered them through Craigslist from one of their ad on one of their vehicles that I was really really interested in. They are easily located right on South Tacoma Way. I want to start off with I didn't end up buying a vehicle from them but let me tell you why and why I'm still giving them a 5 star rating. As soon as I drove in around 5:30pm after work it seemed that every sales rep was tied up and busy as I wasn't greeted like usual. Keep in mind I am shopping around as I'm really in the market for a car. So I've been doing a lot of going to dealerships lately. I parked my car and I walked over to the car I had my eye on on the internet. Then a man came in that I later found out was the owner. He greeted me and told me he will be right back with the keys to the car that I've been checking out. After about a minute he comes out with a huge smile and we opened the car up as the remote was dead. It was a white 2013 Lexus LS 460. I got to sit down, start it up and introduced me to Hunter, one of his sales rep to accompany me on a test drive. They took a copy of my license and I was on the road in no time. Now this is not my first rodeo when it comes to car buying and doing business with a dealership. I know the car really well. I've done my research. I drive the car and I let Hunter talk to me about the car even though I know everything about the car. He is super nice! He is personable! And he was super open about the vehicle and that it turned out to be owned by the owner's dad. So I drive back as I don't need convincing. I know the car and I want the car before I even got it on the road. I tell him up front that I'm pre-approved through my credit union and he said they work with most through the CUDL program and that he can work with me and if not they have various options. To make the long story short Hunter seemed really genuine to me. He tried so hard to get me as close to where I wanted to be. But we just couldn't get to a deal with what I was comfortable to do and what they could do. So yes sadly I walked away, but in my opinion I never felt pressured or that awkward feeling you get when you are trying to go back and forth to get a deal. Hunter stayed professional and I could tell he was genuinely trying to make something happen for me. I just want to say that besides walking away without my dream car, I had a great experience here. I left without any ill feeling. These guys are honest with their business. Inside the building they have all kinds of refreshments/snacks, coffee, granola bars, etc. it's pretty clean and they have a fleet of vehicle selections. If you are in the market for a car, see them! They will take care of you. Ask for Hunter! read more

All American Motors - Hunter's business card. - Car Dealers Near Me - Tacoma, Washington

They have high miler cars and recon cars and trucks with used parts Buyers beware! Used parts!!! OMG so they can make huge Gross!! Look elsewhere for a good used car lot that respects clients and doesn't lie! read more

Worst experience I've ever had! Bought a car from them Saturday first thing after all the paperwork was done they said have you seen the car fax????? Nope! Well it's been hit in the front and rear! SMFH! got it home massive oil leak called them they said bring it back ASAP! Wife took a day off work went in this morning the clueless sales manager said we don't have time to look at it maybe Friday? WTF! Worst unprofessional people ever! Stay away from this place! Extremely shady! read more

Sold me a trash. The machine never gets warm. Just been bought less than one month and found out when it turns cold. They let me come the day of appointment then told me that I will be charged 900$ for the car to be fixed. Never recommend. read more

This dealership sells trucks that they KNOW have problems. It's one thing to try and make money off someone but it's another to sell a truck that is having problems when I clearly said that I have a 2 month old baby. Thankfully the deal didn't even go through and I was able to bring the truck back. 3 hours later I walked off the Fugate Ford Enumclaw lot with a Toyota Tundra with LESS MILES, LESS MONTHLY PAYMENT AND THE TRUCK WAS $3000 LESS. Everything happens for a reason and I'm glad it all worked out the way it did. I would have been stuck paying for a 28k truck that would have broke down in a month. read more

I purchased a vehicle from here and the salesman explained that my check engine light would go off after I left because the oil life just needed to reset, they also gave me the vehicle with not even enough gas to get home. The next day and weeks to follow the light remained on. I had to schedule an appointment at their auto shop (who do not work hand and hand because the person I talked to over the phone told me to talk to a man who was NO LONGER AN EMPLOYEE and hadn't been for years) which has almost no staff so they have terrible scheduling. I came for my appointment, was given a dirty vehicle while mine is being repaired, and because I was told they'd keep and work on the vehicle I JUST BOUGHT all day I went to drive home. Only to find out the replacement vehicle HAD BARELY ANY GAS and the check engine light is on! The guy has to basically promise me that I wouldn't be stuck on the side of the road going home! Save yourself the headache. I also told the lady that helped me purchase the vehicle there that I had a different address than the ones they had on paper before anything was submitted, she told me just change it with the bank later and it won't be a problem. Days later she's calling me at work asking me to change bank address, my insurance address all because they can't get the bank to approve because it's the wrong address, BUT I TOLD THEM THAT BEFORE IT WAS SUBMITTED! And then she kept pestering me to do fraudulent things to help her until I finally said no! Save yourself the headache! read more

All American Motors - Car Dealers Near Me - Tacoma, Washington

Purchased a car here Thursday May 12th, its now been 6 days. While driving home from work the back of car which was clearly already lowered by someone gave out on me. I was literally on the freeway in downtown Seattle in heavy but fast moving traffic when I heard something break for no apparent reason! I called them and spoke with Brandon who assured me I would be well taking care of, will I better be be!!! LOL This is not how I imagined the first week going with this car, put $6k down on a $37K loan and almost died on Interstate 5 in less than a week! Other than the obvious reasons, I'm also upset I have to pay $400 to tow it to the dealership in Tacoma, I live in Seattle. I know it's a BMW but the now the car has already Cost me $400 6 days in. I assume they will need the car for days, possibly weeks to fix, who knows if this is covered by warranty, will the give me a loaner? I have so many questions and the first one is did I make a HUGE mistake buying this car? (THANK GOD NO BODY DAMGAGE HAPPENED DURING THE INCIDENT) WILL UPDATE REVIEW IF SATISFIED WITH THE OUTCOME. read more

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At the start I thought these guys were real nice. They had a rig that I had been looking for, for some time. Hunter the sales rep was and still is a great gentlemen and was very friendly. Once I got into, bought the car from these guys, things were much different. I asked for a second set of keys for the car, if they could fix some scratches on it, I was given no such luxuries. But it was the car I wanted and had been looking for, I even paid about $2000 over Kelly blue book. From their, the problems started. Within a month, I found out that it had a cracked intake manifold. Guess their inspection missed that. A $1900 repair that you'd think would be covered by the warranty they sold me for an extra $3,000.00. What a load of crap that warranty was. Be careful when buying warranties (only get non-exclusionary plans) which this wasn't. From there over the first year we had about half the rig'a value in repair bills that we had to cover, the warranty maybe cover 50% but probably less. And we had to hound the warranty company, the dealership and everyone included to get that 50%. Later on when selling the rig, I find out they lied about the trim model. I should have checked the Carfax or done more research. The special model that it was ended up being falsely advertised. I don't know who stuck the badges on the car, I wouldn't accuse them, maybe no one new any better but it ended up being a base model that was worth way less than I paid for it. They denied giving me any kind of paperwork of the sorts to show it was the right trim model. Brandon, the finance director, no offense but he's not very friendly and most of my interactions were with him. The owner, really nice guy. Not sure why he lets stuff like this slip under his radar. Overall, I can't recommend this place, real bad experience with this last vehicle we owned. Wouldn't buy here again. Update: before I had to sell the car, the warranty paid out just under $2000 for what was all wrong with this car and I paid over $7000 in repairs. I know not all cars are lemon's but these guys didn't help a bit in the process, their warranty was the worst I've had to deal with, I lucked out that it got hit and totaled because no person would have given me anywhere close to what I had to put into this car. Don't buy a car for the looks, bring it to two mechanics before you ever purchase. This was a really poor example of what kind of cars dealers sell to individuals. read more

All American Motors - Car Dealers Near Me - Tacoma, Washington

UPDATE~! I am amazed. I brought my car back in on Thursday. Firstly, the manager assured me that all would be taken care of, no problem. That they are proud of what they do and understood my stress and the situation. It really was that simple. Austin had updated the office about the situation and all they were waiting for was for me to come in. I didn't even have to give the full run down, they were all on the same page. There is a repair shop attached to the dealership and the Shop Manager, Simeon, came up and introduced himself, explained what he'd like to do to check out the car and then invited me to come down and sit in the shop's lobby while they worked. Parts were ordered and they said they could fix it the same day, if I had time to wait. I said I was going for a cup of coffee, and was offered a ride even, to the Starbuck's. At each part of the process Simeon explained what was being done and gave me updates on any delays. I know we've all been in shops where when they are done with your car, they just rattle of a list of things and tell you what they fixed and usher you out the door. Well this was different. When he saw I was interested, he explained not only the initial issue, but how it was causing the car to malfunction, what the fix was and how the car should behave afterwards, including a slight smell as the brakes wore in all in lay language that was easy to understand and emphasized that if I had any concerns or issues to call or come back right away. I admit I'm blown away. I will recommend them unhesitatingly to anyone purchasing a car, but even more than that, I'm absolutely thrilled to have found a good repair shop that I can go to. read more

The guy Brandon is a douche bag basically criticized my boyfriends car cause it wasn't "high tech" very unprofessional, made my boyfriend feel down about what he drives, they made my boyfriend drive down from where we live twice to just let him hear what he wants to hear on the phone and turns around and says the complete opposite. I do NOT recommend buying from here unless you have all cash in hand to buy the car out right. read more

If I could give negative stars I would. Never do business with them for sales or service. NEVER! They sold us a piece of junk truck with multiple unsafe systems showing their service department doesn't know what it is doing or they don't care they sell unsafe vehicles. Upon bringing the truck back for service they made the issues worse. No working lights. Sent my kid off the lot with an unroadworthy vehicle. ILLEGAL! Refused to fix anything. Refused to buy it back. We had to put $1200 in to make the car drivable by our kid. They don't care about their customers. At all. read more

I found a car online I'd been looking into purchasing for sometime! After sending an automated message to the dealer specifying interest in the vehicle (at 9pm the night before) I was called promptly and emailed giving me information and letting me know the vehicle was still available and I could come in for a test drive! I arrived early and Richard was ready to help me right away! Went for a test drive and was happy with the vehicle! The anxiety and pressure of buying a used car is usually high when you go in without sure financing and not being entirely sure of if I'd be approved for a large ticket car. But Richard walked me through the process and helped me feel at ease! After multiple banks came back saying no, the owner got on the phone with our current financial institution to help our cause! After just dealing with an auto accident resulting in a total loss of our vehicle he knew we needed to get into a car that would not only get us from point A-B but also one that we'd feel safe in with our children! They took the time to look at our financing and offer us different options to get us what we needed! Thank you, All American Motors for going above and beyond and not making us feel pressured, and a special thank you to Richard for helping me feel at ease when making such a large life investment! We'll definitely be back for future vehicle needs, and will recommend you to friends and family! The Williams Family! read more

we bought a nice, low mileage commuter (2012 Hyundai accent) great car, however AFTER checking NADA and Kelly BB, we paid about $1000 over what the car books at for high retail. I TRUSTED THAT THE CAR WAS PRICED FAIRLY, DONT MAKE THE MISTAKE I MADE, GO ELSEWHERE , this place will rip you off!!I called and spoke with an owner and was told that was market value for that car according to some fictitious algorithm he claims is used in the industry.....MARKET VALUE!!! It's a Hyundai barebones commuter. Will never come back to this lot, got totally screwed. read more

Negative 5 stars , I test drove a vehicle with my wife and when I got back they said that they had someone else buying it instead, and that I wasted their time, and that they were waiting on me and my wife to get back from the test drive so they could sell it. They offered 4K on my fully loaded off-road vehicle that has a resale of 15k with 0 mods. Meanwhile 3 salesmen were standing Infront of the entrance shooting crap with eachother pointing at me and my wife laughing. They will rip you off and try to make you feel dumb. And the vehicle these guys tried to sell me had flat tires squealing brakes, bad power steering pump, bad rack and pinion, and to top it off has the death wobble. And added wack expenses on to turn it from a 17k vehicle to a 25k vehicle. Also got 13k on my trade in else where. read more

Paid nearly 10 thousand dollars for a vehicle that couldn't pass emissions and they wouldn't give us any help after we bought it. The day I took it home, three warning lights came on. Turned out to be a bad charcoal canister which I haven't been able to find cheaper than $750. This place wasn't any help and the best they offered was 20% off labor. I'd be writing a different review if they offered 20% off the part. It's just a few bolts and a couple hose clamps to replace it. Transmission fluid had never been replaced and the vehicle was at 142,000 miles. Hadn't been in the market for a vehicle with an automatic transmission before so I didn't think to check it when inspecting the vehicle. They have their own shop on hand so you'd think that's something they'd take care of before selling to someone. The transmission was grinding and we were afraid we were gonna have to spend $5000 on a new one but we bought some fluid and a filter and that solved it. Anyway the important thing to note is the charcoal canister affects the emissions and according to the Toyota owners website, the car has had a bad charcoal canister since at least November of last year when the previous owner took it to the dealership. All American Motors may not have known that it had the problem when they bought the car, but it was certainly discovered at some point so they cleared the codes before letting us test drive it. So they knowingly sold us a vehicle that couldn't pass emissions in a county that requires emissions testing and wouldn't do anything about it to help us out read more

I just bought a 2006 Subaru Forester from All American Motors, I absolutely love it. They got me financed despite my credit issues, and Austin West was one of the best sales people I have ever worked with. Honestly I've tried to purchase a car from many of the smaller lots on South Tacoma Way that claim they can help with credit issues, but they never did. Most of them treated me really poorly just based on my credit, Austin did not. He got me financed before I even came in to look at the car. When I got there the whole process took less than an hour and I walked out keys in hand. They were all extremely honest, straight forward, and a pleasure to do business with. I will absolutely buy more vehicles from them in the future. read more

Nothing but problems save your money and go to a real dealership this guy will sell you a broken vehicle and not help untill the dmv or bureau of automotive repair are involved . And he still rips you off . . Wont pay repair fees wont give you a loaner or rental vehicle. Nothing but a huge mistake buying from this place. Dont let them fool you read more

A friend of mine bought a car here had a nightmare experience. Take one to your mechanic and find out the truth about this place. You'll have a better chance at winning the lottery then getting a decent car at All American Motors. read more

I chose this lot, Even though I have plenty of options on S. Tacoma Way, I found a truck that I like and I voiced my concerns about multiple inquiries on my credit... They promised me that it was gonna be one credit pull. They came back in 15 minutes and he said I was not approved for that particular truck but maybe look at a different one... I don't understand if you're not qualified ..youre not qualified? I went to a competing car lot down the street and I was qualified and financed in 25 minutes on a truck that was close to $10,000 more I insisted that my credit score was close to 700 and american told me that I was 600....I was correct my score was 704 After I left they continue submitting my Social Security number and information to every lender possible and I ended up with 14 inquiries after I already owned a different truck from a different car lot ...which dropped my credit score down almost 100 points In my opinion they were trying to sell me the truck that they wanted to sell and not the least bit interested in what I wanted to buy... When they knew I went somewhere else they submitted my information every place possible for whatever reason... I'm sure you can connect the dots I had to hire an attorney to challenge all the inquiries and show proof of my actual score that day and the fact that I owned another truck before lunch Please be cautious...My phone call to them about the situation was handled in the same manner as the rest of the deal was read more

Took advantage of trust and wrote a different price then what verbally agreed on then ran us through loops when confronted. Yeah we signed the papers with the numbers on it but like I said, trust was a factor. read more

They did right by me. In house financing 50% down and a short loan term. The vehicle's proven reliable and I am very pleased.

Don't buy a car from here. With all the work you'll have to put into the car, it ends up not being worth it. You're much better off spending a little more and buying a car from a real dealership. I'm a brand new car owner, just got my license a few months ago. Going into this, I knew nothing about cars. With that, I accept that this is partially my fault for allowing myself to be so vulnerable and falling victim to their business. Hence, why I've given them two stars instead of one. At the time, I was so consumed with buying a car, I didn't even consider bringing someone with me to ensure I wasn't getting ripped off. That was mistake number one. I found the car I wanted on their website, reached out to the dealership and that night they had the car ready for me to look at. That was mistake number two. I was looking at the car at night, so I couldn't tell if any scratches were sprayed over. There were a few issues with the car that I noticed during the test drive. I mentioned the issues and then I was pressured into buying the car that night with the promise that they would fix the issues the following day. That was mistake number three. I bought the car on the spot and came back the next day to pick it up. The original issues I found were fixed. However, in the days following more issues started to come up. The first issue I noticed came as I was driving the car home from the dealership. My tire pressure light came on. The following day I found out that I had to replace two of my tires. The next issue came the following morning. At that point, I've only seen the car at night so I couldn't tell if anything was covered with paint. As we all know, it rains a lot in Washington. That morning all the paint that was sprayed on my car washed off. It then revealed all the chipped paint and corrosion on the roof. I went back to look at the original pictures from their website and sure enough there wasn't any chipped paint or corrosion in sight. My last issue (fingers crossed) occurred about a week after the purchase. My car started to make a weird rattling sound. So I took it to a service center and was told that I need to replaced my water pump. My luck with this car has only been getting worse. Like I said earlier, this is partially my fault. My advice for you all: do not buy a car from here unless you can take it to a mechanic beforehand and have a full inspection done on it. read more

I recommend this car lot to a lot of people I know. I bought a car from here 2 years ago and it still runs great. Only had to get the breaks done.. No major repairs.. went to buy a car a couple days ago and our salesman was fantastic. He showed us a few options. While coming up with a price, the owner Brandon came in and talked to us. He recognized us from a couple years ago and knocked down the sticker price on the car. They treated us like family and will be coming back if a her a new car in the future. read more

Not sure why the owner let's Brandon talk to there customers like they are stupid, brandon completely put my brother down. My brother was gonna buy a truck from them, they agreed about putting a down payment on the truck using some money, and a Volvo car that he has... Once he got down there with the Volvo , brandon started talking to my brother like he's a piece of shit.. The closer he got to being able to take the truck , Brandon just got more rude ... He said he's gonna keep the truck on the lot cause he's gonna have a better deal, or a better buyer other than my brother.. Brandon was very unprofessional and really made my brother upset.. My brother was looking forward to getting that truck, because the owner had told him that he was going to get it ! But it was a whoolleeeee different story when he got down there and was confronted by brandon.. read more

Looking for a used vehicle (my first car); my interaction with Chris at All American was by far the most informative and least pressured out of all the places I visited. When I told Chris that this was my first go at it, he showed me how to examine a vehicle. I learned a lot here (also, it's a local business!). 10/10. read more

if i could give zero stars i most definitely would! my mom and i have tried working with All American Motors for a few years. recently we got a car for me since my previous one broke down on me and was no longer usable, we thought everything was going great and we were going to get me a new car for a great price! we gave them our down payment and they said they needed to replace the breaks on my car which would take about a week or so. 2 weeks passed and we heard nothing from them so we gave them a call and turns out my breaks had been "replaced" and now we were waiting for the detail to be done which they said would take a day or two, we had no updates until we reached out to them. a week passes with no response since our last call so we call again to ask for an update and my car had been ready to go for days and no one communicated that with us. when i picked it up there was not a detail done at least not a good one! there was dirt and grime all over my car, now after just about a month driving my car with "brand new" breaks they are squeaking heavily.. that's not even the half of it either. i absolutely do not recommend this place for anyone they will just screw you over in the end and leave you dissatisfied and disappointed. read more