We had an outstanding experience with Vic from Silicon Valley Overhead Doors. He installed our new…read moregarage door and a new garage door motor, and we couldn't be happier with the results. From the beginning, it was clear that Vic is highly experienced, professional and easy to work with. He recommended the best door style and color to complement our home and we are so glad we followed his recommendations. The entire installation went smoothly, and the quality of the work, the door and the motor is excellent. Our new garage door looks beautiful, and the new motor operates incredibly smoothly and is so quiet that you can barely hear it running - in contrast to our old door that was so noisy! The work was done very efficiently and he even managed to install the motor in a very narrow space. Once they were done they even cleaned the space. If you're looking for someone who is skilled, reliable, pleasant to work with and truly cares about doing the job right, we highly recommend Vic and Silicon Valley Overhead Doors. We are extremely happy with the service and our new garage door!

Vic is an absolute lifesaver! We've worked with him twice over the past few years for unrelated…read moregarage door issues, and he has come to our rescue every single time. Not only is he professional and punctual, but he's also incredibly friendly and easy to talk to. He genuinely tries his best to help and always provides insightful suggestions. We are so grateful to have a reliable pro like Vic around and would highly recommend him to anyone!

Jonathan arrived on time and was super professional. Swapped out our old garage door opener for a…read morenewer one, took the time to walk through and explain all the features for us, and even helped program the Homelink in our car. And he did this all while it was raining as well. It's no wonder Five Star is in the name of the company, but they truly deserve more stars! Communication was also very prompt via text messages to answer any questions I had, which I always appreciate. Thank you Jonathan and the Five Star Garage Door Service team! You guys are the best!

Tri from Five Star did a great job helping with my garage door. One of my garage springs snapped…read more He also recommended a new garage door motor without making it feel like an upsell since mine was 30 years old. Later, he replaced the garage motor and railing system and was patient, professional and clear in explaining the work. What I appreciated most was that there was no pressure, just honest and friendly service. Tri got the job done and I could tell he's detailed and knows what he's doing. Thanks Tri

Great service. Very professional and courteous. Technician extremely helpful. Had an issue not…read morerelated to the repair and there was immediate follow up and resolution. Highly recommended

Same day service. Was expecting him in late afternoon. Tech called and asked if he could come…read moresooner. It was very appreciated. ​I couldn't open my garage door and he saved the day! I normally do my own repairs, but I needed it fixed today. The door works like it did 25 years ago. He charged the price I was quoted over the phone and no extras. I highly recommend KJs door repair.

I wanted to proactively replace my builder-grade garage door opener and springs before they fail,…read moreand I'm glad I chose Pro Line. Right from the start, David requested photos of the door setup before providing an initial estimate. This attention to detail signaled that he preferred to provide an honest, accurate number upfront, minimizing the chance the numbers would unpredictably change on-site. During the on-site visit, he immediately identified track alignment issues that other contractors completely missed or dismissed. It was clear that he operated at a higher standard. I also appreciated that Pro Line properly displayed its CSLB license number on the truck. For some contractors, trying to get their CSLB license number has been harder than trying to reach human customer support these days. An active, visible license proved they operate by the rules and have nothing to hide. His quote was competitive -- not the cheapest, but our initial interactions made the decision easy. And it paid off. David's work was meticulous. He brought his own folding table to organize his tools -- a level of workspace discipline I've never seen from a residential contractor on a project that only lasted a couple hours -- and spent over an hour carefully adjusting every part of the tracks, constantly checking the balance and distance of every segment until they were up to his standards. The door is now the smoothest and quietest it's been in many years. Though I had previously replaced most of the door rollers myself, I didn't touch the bottom ones under tension. David not only helped swap them out as part of the work, he upgraded them to long-stem rollers for extra stability and safety. When mounting the opener, he added an extra angle iron to the ceiling mount to supplement the builder's bare minimum support. Across all trades, David was easily the neatest contractor I've ever seen. He carefully routed all low-voltage wiring, and either tied them to the angle iron or stapled them to the drywall for an immaculate finish. His pride of workmanship was obvious. Thanks to this level of craftsmanship, I'm confident the garage door will operate smoothly for many, many years, and I won't see David again for quite some time. But if there should be any need, I would not hesitate to call David, and would strongly recommend him for any garage work.

Dave is a true professional. My old 1/2 HP opener of 13 years was approaching the end of its useful…read morelife. I reached out to several businesses on Yelp and Dave was the first to respond. We discussed upgrading my opener to a modern 3/4 HP unit as my solid wood garage door weighs 600 lbs. Dave was meticulous and clean and did an expert install of the opener. At this point it became clear that we also needed all new springs, a torsion bar and rollers. Some of those parts needed to be special ordered but Dave was back within a few days to finish out his awesome work. I essentially have an entirely new system that should last for many years. I highly recommend Dave at Pro Line Garage Doors.

Ronnie did a great job with our garage door - it was a replacement but he also adjusted what needed…read moreto be adjusted. Now not only our garage is so quiet we also do not have those gaps between the floor, side walls and garage door.

Its a Sunday and we woke up to find out our garage door wasn't working. and we found out our…read moreprevious garage door service group (Chandlers) had retired and sold. So i started searching around and found Ronnies here on yelp. i texted him and he called back within minutes, confirmed he would be able to help me today and he quoted me a price that seemed fair and reasonable based on what I had researched. He called when he was on his way, was polite and helpful, worked efficiently and was done replacing our springs within 30 minutes. He let me know that the cables also showed some wear and offered to change them out, quoting a price for me. It was presented as a choice, not an upsell or a hard sale in anyway. I agreed and he was done quickly. the door opens and closes and we should be set for another 10 years. i highly recommend Ronnie. He does great work and I like supporting small businesses.

My garage spring randomly broke over the memorial day weekend. I didn't realize it until about 7PM…read morewhen I sent out a quote to a bunch of vendors on Yelp. Safety Garage Door (and many others) replied within minutes, but the price and reviews of this one gave me confidence to move forward. It ended up costing $450 (I was initially told $300+) for 2 springs, but I guess we went with the higher end springs or something. The technician out there was mumbling a bit and didn't speak the best English but I just went along with it. Also, I heard from neighbors nearby that our builders used mismatched springs to begin with so I was already expecting that we would need longer springs. I think he offered me two options one with a lower cycle count and one with higher, I just chose the higher for a better peace of mind. In any case, he replaced my springs within 20 minutes, so he was out of there by 8:40PM on the Sunday evening before a 3 day weekend. I didn't feel that I was charged an extra price for the holiday/late night service, so I appreciated that.

UPDATE- Technician finally arrived at 11:24 pm despite the tracker estimating arrival at 11:54pm…read more Technician was very quick to diagnose and provide options, and got to work right away. Khalid was a great technician (5 out of 5 stars for service), but ultimately giving 3 stars for the business because of the lack of a way to contact them again. The phone number originally used to make the appointment didn't work, and then a different number was listed on the tracker website which also didn't work. I ORIGINAL- Service requested via phone call at 10:21pm, and a technician was scheduled to arrive at the home between 10:30-11:30pm and a status tracker provided via text for an estimated arrival time of 11:08pm. As I continued to check on the tracker, the estimated arrival time kept getting delayed, from 11:08 to 11:30 to 11:45 to currently 11:54pm. I tried calling and texting Safety Garage Door to follow up since there shouldn't be traffic at this time of night, but despite being advertised as a 24/7 business, the line keeps hanging up on me. Currently would not recommend this business. Will update as necessary, if a technician even arrives at this point.

I can't say enough great things about Pro Line Garage Doors! I called them after my spring broke…read moreunexpectedly, and they came out the same day. If you're looking for spring repair in Palo Alto, look no further -- they are fast, professional, and fairly priced. David was our technician and he was absolutely fantastic. Not only did he handle the garage door repair in Redwood City quickly and efficiently, but David also replaced the safety sensor and adjusted the whole door so it runs smoother than it ever has. He was thorough, explained everything he was doing, and left the workspace spotless. He didn't judge, given the fact that my self-help had actually made the problem worse as I had installed the "upgrades" without considering how it impacted the system. He got everything working and explained the things I would've only learned by working on garage doors on a daily basis. It's rare to find a company that genuinely goes above and beyond, but Pro Line Garage Doors delivered on every level. I'll be recommending them to all my neighbors and friends. Highly recommend!

David was able to address my problem early in the morning (before 8am) and sent back a picture…read moreexplaining exactly what to do. It was a quick fix for a problem with our garage door not closing without holding the button!

Sharif was able to quickly fix my garage door and sensor in 1 hour. Amazing job! Pricing is…read moretransparent.

Sharif at Safety Garage Door was fantastic. Super professional, quick, and prompt. The phone…read moreservice was very kind and helpful, and they arrived exactly when they said they would. I called at 8:00 this morning and they were here by 9:30. They installed new sensors, fixed my issue right away, and even gave me helpful pointers on how to make my garage door run smoother at no extra charge. They also honored the first-time customer Yelp discount. Great experience all around -- highly recommend!