You know when you call a company for a repair and they treat you like an assh*le for even calling -- like you should the expert telling them what you need? Well that is the experience I had here. I have a freelance graphic design business and if I ever treated a potential customer the way they treated me on the phone, I suspect I'd never have any clients. read more

A Customer Service Nightmare. Our experience with AllTemp has been the absolute worst customer service we've ever received. We are NOT the type of people to complain. We tried our best to be understanding and patient, but this company and its management has only treated us with indifference and disrespect. We wanted to warn others before they decide to have their air and heating serviced by this company. We had them install an AC unit for our condo in September of 2019 (So less than a year ago). At the start of July, we noticed it was having trouble getting to temperature (Despite the machine running non-stop, the room temperature would actually heat up to uncomfortable levels throughout the day ). They sent a total of 8 technicians over the course of 3 weeks, most of whom only cleaned the machine, added more Freon/Puron, and told us to let it run. This never amounted to any solution and wasted everyone's time. We called in many times, expressing our concerns that all the technicians did the exact same thing and nothing changed. Bryan, one of their technicians, actually made our unit stop blowing cold air all together. He quickly left, telling us to "let it run" and said he'd follow up. It only got hotter from there- reaching nearly 90 degrees inside our home. It was so bad that my family and I had to leave our home in the middle of the night and stay at a hotel. We were finally able to speak with both the Service Manager, Dale, as well as the original person who sold us the machine, Mike Clark. We were shocked when both of them blamed us for seeing issues they did not, and told us they would not send anyone else because it "was costing them too much money." This is completely unacceptable, and we've never felt so belittled by a company, especially when it was their 8 technicians/ managers/ sales people who could not figure out the issue. A good company manager's main priority, if the job is not completed or the customer is not satisfied, should be to do all they can to make it right- and then some. However, throughout this entire process, this was never done. We never received follow ups from anyone at the company until we called in- not even to let us know when appointments were scheduled. It got to the point where we were calling them several times a day. We felt beyond frustrated and helpless when our concerns were met with indifference and refusal to help from management. It wasn't until the 9th technician, Zach, came at 10:30pm that we feel like the problem was sufficiently dealt with. For now, the air conditioning seems to be working properly. However, if we notice issues in the future, we will not be returning to AllTemp to fix it, machine warranty or not. Please save yourself the trouble of dealing with this company. To this day, we have not received any sort of check-in from AllTemp to see if the issue had been fixed or even to offer a simple apology. It's clear that once they got our money from the sale of the machine, we did not matter to them. They claim to be able to fix the issue the "right way and the first time." Unfortunately, this is just not true. It takes at least 9 attempts for them to fix anything, and we won't be back for the 10th. read more

Okay, I'm just gonna say it: I'm a dumb-dumb when it comes to domestic fix-its. But more on that later: So, okay... My furnace shuts down during near-zero temps. Good thing I've got a gas fireplace, that I cranked. So, I take a stab at All Temp (of course looked up via Yelp). The woman on the phone, tries to walk me through checking the filter. It seems like she was givin' me a shot to rectify the situation myself. But I couldn't find it. *In my dumb-dumb defense, it was in a non-obvious place. Tucked away where I would've never found it. :) Anyway, they propose a time for the next day and Zac comes out. He's real friendly, tells me there's no need to keep my doggy behind closed doors - so out she comes. Then, first thing, he says we should check the the batteries on the thermostat. *Side note: For as long as I can remember, the display on the thermostat has read: "Low Battery". But did that ever spur me into action to burn 35 calories and just change the batteries?! No, sir. Ha. (See "dumb-dumb" above.) So Zac changes 'em out for fresh ones and... Tah-dah! It works!! That was the cause for the shut down. Next, he pulls out the filter... It was a wooly, grey, dirty, dusty nightmare. He told me (obviously) I needed a new one, plus, what kind to get and where to get it. He then ran some tests and cleaned some stuff and told me how often I should have it serviced... When it was time to go... He took 15% off, 'cause of Yelp and didn't charge me for the batteries. It was all under $90. Which is fine for my first-time-ever furnace service call. My All Temp summary: Friendly, prompt and not a bank breaker. read more

I read the good reviews about All Temp on Yelp and decided to use them to fix my furnace. I called and they were able to come that same day. The repairman came and spent an hour fixing my furnace successfully - trying to fix it without new parts to save me money - and then only charged me for 45 minutes. And when I called they asked how I found out about them - I said Yelp - and they said that all Yelp members get 15% off. Great deal, great service, great company. read more

Called them at 9am to see about having our units cleaned and they had a guy here and done by 12pm that same day. So far so good pricewise and servicewise =) read more

Oh my goodness! These guys are great! My A/C crapped out and they said they could be here at 9am next day. They got here at 8:50am. Diagnosed the problemn and ordered parts. Said they could get here at 3 pm that same day. Got here at 12:20. Friendly, courteous, exceptional service, and a fair price! Awesome service! read more

When I owned my condo I use All Temp Heating and Air Conditioning on a few occasions and they did a great job - no complaints at all. Definitely worth the money spent. Everyone I dealt with was straight forward with me and did all they could to make sure my heating and cooling system worked properly. The ONLY reason I am giving them four stars instead of five is due to the fact that it's been two years since I sold my condo and even though I've told them what seems like 800 times that I no longer own the unit, they continue to call me wanting to know if I would like for them to come out for an annual inspection and service. I don't know who updates their records, but they obviously aren't doing their job. Overall, I would recommend All Temp to anyone looking for a good heating and cooling service. read more

Had All-Temp out yesterday to check and clean my furnace and the service man was on-time, extremely polite, and very competent. He explained everything to me and did not try to sell me on anything unnecessary -- even telling me that I could replace my thermostat myself :) Will use again. The company itself also has excellent customer service. Originally, someone was supposed to come out last weekend and was a no-show. I was really upset because I had taken off early from work and everything. Anyway, the owner called me up and apologized first thing the next morning. He explained himself and offered me a significant discount on the rescheduled appointment (which he offered to do at any time). I was impressed. Well worth the 5 stars. read more

I recently used All Temp to diagnose my broken thermostat and install a new thermostat and was very happy with the service I received. I called on at 7PM on a Wednesday and was able to have a technician at my condo the next day at 9AM. The technician, Edwin, was extremely professional and pleasant. He even asked if I wanted him to wear shoe covers - a big plus compared to other vendors I've worked with before (one who actually refused to remove his shoes). In summary, I was very happy with All Temp and will use them again in the future. read more

Marvin from All Temp was the best! He is experienced, trustworthy, and very thorough. He took time to explain what was going on with our furnace and AC units with great detail and care. I will definitely recommend Marvin and all Temp to my friends. read more

Example of my luck: 70 degrees all summer - air conditioning works fine. The first string of 90 degree weather hits Chicago - the air conditioning decides to stop working . . . at 9:30 on a Sunday night. I called All-Temp early the next morning (at about 6:45), was put through to the emergency dispatch and had someone call me back within 15 minutes. They scheduled the appointment for the same day, arrived on time, fixed the AC, and even did some preventative work and only charged us $145. Not too bad if you ask me. All Temp is A-OK in my book and I would recommend them to anyone. read more

Very nice company to deal with. Called them at 8:30 on the coldest day in Chicago (-11 w/o windchill). They said they would definitely take care of us today. Scheduled service time was between 12-5. Even though they didn't make it to our place until 8:50pm, they called 2xs to let us know our status, apologize for the delay and guarantee the service man would be out tonight no matter what. Our service man came (didn't catch his name) but he got the furnace running and diagnosed the problem all within the hour. $89 and were set to go. Even though they were beyond the quoted service time, I was shocked they were able to help us same day, with the extreme temps. They also seem to really care about their customers. read more

Showed up on time (early). Marlon & Jr did a great job explaining the work to be done and approximately how long it would take. Recommended different type air purifier and installed same. All of my current and previous experience with this company have been exemplary. I would recommend their services to anybody. Excellent service and people who perform semi-annual maintenance and installation work. read more

Have you ever been enjoying the cool, fresh air of your A/C and the joy is ripped from you!?? Well trust me this past heat wave, my wonderful working A/C decided that it was time to break! After freaking for a little while, and trying to see if i could shut it off and due a quick fix, I realized I needed some help from good old Yelp!. After reading some reviews, I called up at nine in the morning, and thinking i would not get an appointment until later in the week, they managed to fit me in that afternoon. Expecting to be sitting there, all afternoon, I was told they would call me on the way, and because I mentioned Yelp! i received a 15% discount off a total bill. The Tech came to my home, and began to work on my unit. I was very thankful that he respected my home and my schedule! He fixed the A/C, and i was back to cool fresh air once again. Communication between the home owner and the tech is always good, he broke down the bill for me, and even explained what to do in the future, how can you beat that, and to top it off a Yelp discount! Overall, keep it up ALL TEMP! read more

So I woke up yesterday my furnace was making a crazy noise ...a high pitched scream. I got on Yelp and found All Temp ....3 hours later there was a technician explaining that there is some filter I had no idea about, in the humidifier, Who knew?!?! I'm sure a lot of people do know about the filter but in all fairness I grew up in Houston ...we don't have humidifiers. The tech cleaned it all up replaces a fan that I had burned out with my incompetence and gave me a 15% yelp discount! read more

Seriously these guys are fantastic. The sales guy, Matthew, came out, spent an hour with me explaining everything, showing me what would be done, was super friendly and never pushed a hard sell. He gave me a great price on a new furnace and bypass humidifier. Dan, the installer, was just as good as Matthew. He explained everything, put in a new flue, some new ducting, worked the humidifier in despite the very close quarters my furnace is in, and everything looks MUCH cleaner and more professional than the previous (developer) installation. Super friendly, very professional, and fast. 4 hour start to finish. I can't recommend these guys enough. read more

Life Savers. Called at like 8pm on a Saturday and got a live dispatcher, not a recording. Set up an appointment with their tech Greg who followed up with a phone call and spent about 20 minutes troubleshooting my AC (for free I'm assuming, had the basic troubleshooting worked) which had been broken for the past six 95+ degree days. When the basics were out of the way he said he'd be over in about 20 minutes. He looked everything over and quickly found that a breaker had been fried. This was after a certified electrician had looked over the system earlier in the week and couldn't figure out what was wrong. The extra $$ was well worth being able to sleep at night. Ask for Greg and don't be stingy with your tips, punks. read more

Brian Edminston from All Temp performed an annual clean and check on my furnace. Quick, friendly, arrived ahead of scheduled time (which was great) and offered great advice. All Temp has also helped me in the past when my furnace went down during a -20F day and they've always gone a little extra. read more

I called All Temp at 11:30a to request service for my furnace. The operator said that someone would be there between 12 & 5p and that they would call when someone was on the way. About 45 mins later, someone was at my door (with no call however... didn't really mind since I was freezing). The service man quickly identified the issue and had it fixed within 20 mins. He also gave me a yelp 15% discount. I was very happy with the service and will be using All Temp for all furnace maintenance in the future. Cost about $100 due to it being a Saturday. read more

Of course one of the coldest days of the year and my boiler decided to quit working. I called around to a few places and no one could come out in the same day except for these guys ( All Temp) . I called and told them my problem and Presto!!!!! 1 hour later they were at my door. The service guy took a look and found the problem right away, and now I have heat. Service - Excellent ! Price - Excellent ! I would totally recommend them to anyone, thanks All Temp. read more

Summer started; my AC quit. I'm talking about the *real* Chicago summer, when it's 154 degrees out with 200% humidity and your neighbor with the Montana-sized pit stains just from getting the mail always wants to stop and chat. After doing a little research, I called All Temp. And if my AC ever decides to surrender again, I'll call All Temp. Here's why: My condenser-unit-thingie (the technical term) is on the roof of my building and a pain in the arse to get to. The All Temp Tech Guy ran a series of diagnostic tests inside my condo in an attempt to determine what was wrong, explaining that we would brave a trip to the roof only as a last resort. I appreciated that. I also appreciated that he didn't make fun of me when I called it "my condenser-unit-thingie." He also explained every single thing that he did to my AC and why he was doing it, and gave me a few tips for diagnosing my AC's problems on my own in the future. (He also told me to buy the cheap air filters, as the more expensive ones don't do anything special.) The problem ended up being with the thermostat on the wall. He whipped out a booklet of different replacement options for me and made some suggestions. I picked one, he went back to the shop to get it, returned to my condo, installed it, and pointed out some of its features before giving me the full manual to curl up with in my freezing cold home at my leisure. The entire appointment, including his trip back out to get the new thermostat took about an hour total. Bing bang boom. Finally, before he left he applied a sticker to my AC unit and made note on it of the date of his visit and what was done. In short, All Temp is pretty darn cool. {Insert your own lame pun about my condo now being cool here.} The technician was knowledgeable and friendly, and he took care of my AC problem quickly, thoroughly, (somewhat) affordably, and with attention to detail. I highly recommend them. read more

First time using All Temp for furnace and water heater routine maintenance. Jesus came out and did a great job in terms of providing the service. He explained everything and answered all my questions thoroughly. He found two parts that need to be replaced by the looks of it. However, I was shocked to learn the prices of the parts that need to be replaced. All Temp charged $40 for a humidifier vapor pad when the average cost out in the market is $10. The most surprising is the furnace capacitor which All Temp charged $110, whereas the average cost is only $5. Clearly, this is price gouging. This is the reason why I cannot give All Temp more than 3 stars. My suggestion is if your furnace is at least 5 years old and the capacitor has not been changed, buy one before you schedule a service. Same thing with the humidifier vapor pad. read more

They made no attempt to work with us. After admitting the mistake, the owners then denied what happen. Their response is not what happened. We have reported them to the BBB. AVOID this business! read more

Surprise, surprise, the furnace died, once again. Called them this morning and they said someone could be out between 3-5 PM. This was perfect for me, but then someone else called and said it would be a little after 5...ok no problem. When 6 PM showed up but my repair tech had not I was a little frustrated. I called and they had the tech call me back saying he was on his way. Although the people on the phone were not the most pleasant, the technician who came to my home was, once again, phenomenal! Rudy was polite, extremely nice, friendly, truly helpful and kind. I could tell that he felt for me since I am a tenant in a condo and all of the decisions about repair have to go through my landlord, which can be a drag to say the least. Thanks again All-Temp, your service people are the best! read more

Amazingly professional, no upsell, great service - choose All Temp! Zach just came and did a service check on my boiler. He explained the whole process and gave me an overview on things I could do to extend the life of the boiler. I've never had to maintain one before so the information was much appreciated. I'll definitely use All Temp again. read more

The other day I woke up to our central air making a weird noise. Being cheap, I decided to wait to call someone to see if it would just work itself out. On Friday afternoon, when I noticed the ice building up on the inside, I decided to call All-Temp due to all the high ratings. Since my air conditioner was still working, he asked if it would be okay if they sent someone on Monday after noon since there were a lot of calls for people without air. I thought this was reasonable. On Monday in the morning to confirm (I do this with all appointments and hotel reservations) and they asked if it was okay if they could come early. That worked great for me. When the guy came and went up on the roof to check the air conditioner, he found that they weren't labeled and I had no idea which was which. Luckily, he was smart enough to turn the air on, see how many units had the air on, then turn the air off and figure out which one of those went off. He quickly found the problem and fixed it charging $95 for the service call and $235 for the part, less the yelp discount. I realize that the part only cost about $20 at a retailer, but I also understand that I don't have the knowledge to diagnose the problem or repair it and, therefore, I was paying for that as well. I liken this to going to the doctor. They charged me $1,400 to get stitches which I could probably buy at the drug store for 99 cents. All in all, just in time for record high temperatures, my air conditioner is working like a charm. read more

These folks have the science of HVAC down to a science. I had been dealing with a gradually weakening water heater for some time. I called this morning (Wed, Feb 29, 2012) and had a new water heater by noon. In speaking with one of the owners, I got the history of the company and good recommendations for a replacement water heater. The gentlemen sent out were prompt, courteous and official (and pretty kind, considering what I don't know about water heaters, I could just about stuff into the Hollywood Bowl). They looked after my floors by laying down tarp and removed my old water heater on the spot. I was given a marketing folder that, if the company was ok or even above average, I would either ignore or throw out. However, these guys were so good, I see it as a menu for possible improvements to come. Heartily recommended. read more

Bottom line, go with All Temp! We needed to replace a 30+ year old furnace and A/C. I called around to some other highly rated Yelp businesses that either didn't return my call or flat out told me to call someone else because they could not give me an free estimate. I couldn't believe it! This was during the July heatwave, but I was really in no rush to have next-day service or anything like that. I'm glad it worked out that way because it was a pleasure to come across All Temp instead. So, I call All Temp. From the get-go I'm getting a good vibe. They were ready to schedule a visit as early as that week. When Matthew Geisel shows up (super knowledgeable guy btw) he goes over what kind of ducting we have, the different options of equipment that would work for our house and what the install entails. He was very honest, friendly and got us a good deal within our budget. Do yourself a favor and ask for Matthew G. when you call. He will make the whole experience great. Per our request, they came out a week early just to remove the old A/C (so we can repave the patio). They installed everything else the week after. Both times, the installers Enrique and Matthew (different Matthew) were professional, punctual and friendly. The install job was very professional (clean lines, capped venting, swept the work area, the list goes on) and explained how everything worked. At all times, Matthew G. was available via phone/email when we had questions and even helped us get the appropriate paperwork to get a rebate from the utilities. HVAC equipment is a big investment. Here's why you should go with All Temp. 1. Their product brand (Bryant) is well known and reliable. 2. Their company has been around for over 75 years (not like some companies that may just be around for a few years) 3. Their prices are reasonable. Hey, this stuff is not inexpensive, but it is where you can get the most bang for your buck on monthly utility bills over the long haul. 4. And their customer service is OUTSTANDING. Customer service is a big pet peeve of mine, but these guys were awesome. read more

6 stars, 7 stars, maybe even 8. My tenant was experiencing unusually high heating bills. I had some other firm come in and it was clear I needed to replace the furnace. They gave me a quote that seemed too high, but I had to act immediately because my tenant had to stay in a hotel until the new furnace was installed. Thank goodness I called Jack at All Temp. Someone came out immediately to review the situation and gave me a quote 35% less than the other firm. Jack came out personally to inspect the install - he even drove well out of his way, on a Friday night, to pick up the keys from my tenant at the hotel where he was staying. They installed it first thing on Saturday morning. I have a picky tenant, but he was very happy with the quality of installers and the new furnace. Jack and team went way above the call of duty, have very professional and experienced installers, and they provided an option that significantly lessened the pain of paying for a replacement furnace. Top notch all the way. Will use them for all my heating and cooling needs from now on! read more

I previously posted a review that was negative and mentioning that their servicing of the a/c unit wasn't effective. I almost immediately got a communication from a manager. Mike was professional, came out next day, did some investigation work and helped improve the system's performance. Then, he sent a team out next morning to do more work and optimize the system. Whereas the person answering the phone had left me several times feeling like the company didn't care about its customers...I now have a completely different perspective. They do care and they back up their commitment to excellent service. I'm a convert! read more

1) Jason is the best 2) Rick, one of the owners, is really nice to work with over the phone 3) Kelly, one of the people in the finance department is sweet and chipper on the phone no matter how many times I call 4) Jason is a master of his trade and knows what he is talking about and is one of the most professional tradesmen i have ever worked with. If you need the story, continue reading otherwise just call these people and get professional help and top quality work done. I would say demand Jason, but then he might not be available next time I need something (hot water tank, central air, HVAC or my sweet brand new boiler serviced) and I would have to come back and write a bad review so I always get the best Tech is Chicago. I turned on our boiler to check to make sure it was working and nothing happened. I called All Temp and they came out the next day. It started working, of course, for the Tech. It was a broken thingamaginger, no biggy. Well, Jason (THE BEST BOILER TECH IN THE WORLD) starts looking for other issues. He tells me the piping is a mess and is going to cause silt build up which is going to eventually ruin the boiler. At first I was a little skeptical. He brings out his flashlight and find signs of CO corrosion. He goes back to his truck, grabs his CO detector and not only is CO leaking out of some of the seams of the boiler but POURING out of an opening for a pipe. I start to panic and ask him how he can fix it. He says there is no way and we need a new boiler. I call my dad who says the same thing. So this story could end with me still wondering, if he was high-fiving his friends saying, "The CO detector sells them every time!" but for what happened when he started to work. Before he sold me on a new boiler, he explained maybe we just needed new piping because of the silt, blah, blah, blah. I go downstairs to check on them and bring some water, and he shows me one of the pipes; it is 7/8 filled with silt. Exactly how he predicted it would be. This was thick disgusting black and rust silt that was blocking most of the pipes! This was also building up in a retainer pool which was supposed to cool the boiler in between cycles. It looked exactly like he predicted it would look. He then continued to install the boiler, put up with my constant checking in and offering of drinks and to set him up on dates (he's married he finally told me to stop my mother henning.) After the boiler was installed he went over each radiator in the house (i think 10 or so) and taught us how to use the silver venty thingies and explained which one we needed to repipe (we are doing it on our own, he did not push for more work) and explained basic boiler maintenance to us. Go call All Temp! read more

Used All Temp about 4 years ago and they were great helping with moving some duct work on a rehab I was doing. Fast forward to now... I called and asked to have my air conditioning/heating unit serviced: Call #1- Me: "Can I have my A/C unit serviced?" AT: "Were not servicing A/C units until spring." Me: "Uh, ok..." AT: hangs up Me realizing that I might have not described my needs correctly... Call #2- Me "Hi, I just called about having my A/C serviced, but I ... Shaun @ AT: "We're not servicing air conditioners right now..." Me: "No, it's also a heat pump... (Full disclosure, I do not have an HVAC tech's vocabulary) I tried to explain what happened in the 1st call but he cut me off... Shaun AT: We don't service heat pumps I'll give you a phone number for someone who does. Me: (thinking I must not have explained myself correctly because they advertise in their website that they service, sell and install the thing in my basement that heats and cools my house) Well, it might not be a heat pump Shaun AT: (cutting me off and immediately sounding like I'm the biggest pain in the ass in the world) We don't service heat pumps, do you want the number for someone who does or not? Me: I might not have a heat pump can I explain it to you... Shaun AT: let me give you the number ... Me: Forget it Then I send a message to them via their website and quickly get a voicemail from a girl named Erin seemingly wanting to correct the situation. I called back and got her voice mail and left a message. Nothing. Called the next day and left another voicemail which was also never responded to. All this and I'm pretty sure that the A/C-heat unit (both pieces) which is ~30 years old needs to be replaced, not just serviced, but it still works for now. They probably lost out on a complete replacement opportunity, but no one there seemed to care. This company is just garbage at speaking to people. Really wish you could give negative stars... Avoid them at all costs. read more

Called this morning without heat and was able to get someone out this afternoon to take a look at the furnace - super speedy. Ed was great, wore a mask and social distanced, fixed the issue quickly, and explained it all to me. Highly recommend! read more

In June my air tenant in Chicago informed me his air conditioner stopped blowing cold air. I have used All Temp a couple of times before at this property so naturally they were my 1st call. I was able to schedule next day for a technician to troubleshoot the problem. The technician Frank calls me from the property and informs me that it needs a part to get it running and the repair would be $380. Seemed fair but he also informed me it was going on 20 years old and I may want to consider a new one rather than repair the 20 year old unit. I hadn't even considered that but after an hour of consideration I decided to get an estimate for a new one. Mike came out the next day for the estimate. He was very informative and not pushy which I liked. He also had some ideas to reduce the noise through the roof. (That was a complaint from the tenants numerous times). After weighing the pros and cons I decided to invest in the new unit PLUS a new furnace (also 20 years old) rather than repair. It also qualified for $500 in utility rebates. Fast forward 3 weeks I can say I made the right decision. The unit works great and really quiet. Mike and the install team did a great job and I'm a happy customer. read more

I chose All Temp based on a referral I received from my real estate agent. The service that All Temp provided was impeccable. My service technician was Rudy. He called about 30 minutes before the scheduled arrival and showed up promptly. He was very educational and showed me what air filter size I needed and provided me with maintenance tips. I could tell he was very patio are about his job. He was very polite and courteous! All Temp provided a Yelp discount as well as an additional 15% off for being a first time customer. I will continue to use All Temp for my properties. They have a "Discount Club" which is an annual membership that offers one Fall and one Spring cleaning/service. In addition to a good price, there is an additional 15% discount, which I think ends up being the amount I paid today's visit ($75). read more

Ok, my furnace just sucks and went out again back in January. Of course I called All Temp at around 10AM on a Saturday morning and they were at my house two hours later! So wonderful to get that quick response especially when it's 20 degrees outside and I have two little kids that I have to worry about freezing. Our service guy was so nice as usual and explained everything to us. We even ended up buying the service plan. And once again he gave us 15% off for being a Yelper! Yay! Membership does have it's benefits! read more

Are A/C unit broke down and a family friend recommended All Temp. They came out and reviewed my setup. They recommended a A/C unit and came out week later and installed it. Their work was clean and fast and they even had to expand my attic entrance since it was smaller than unit up there. Everything went well and we have a great unit and we were very pleased with the results. We would recommend them to anyone. read more

Don't need to write a novel here, others already have - glowing romances and gore-filled horror stories. My experience was good enough for four stars. A/C died last August, wife and I decided to wait until spring to fix things. Got five quotes last month, picked All Temp based on price, warranty and level of confidence in their estimate. Scheduling installation was a bit haphazard, hence the missing fifth star. At the end of the day though, we had a shiny new 96% efficient furnace plus a 16 SEER A/C unit (probably unnecessarily efficient for Chicago, but I tend to over-invest when buying things that I expect to use for 10+ years). Estimator (Matthew) was fine, responsive by email but not quite as proactive as I was looking for (e.g., haphazard scheduling). Install crew did a fine job, but I'm not really qualified to gauge the quality of their work on a professional level. Furnace works fine, and if things ever (ever!) warm up in Chicago then I assume the A/C will work fine too. read more

I researched several places and had several estimates before I chose All Temp. I was very happy with the price and package I negotiated with them. They will try to match or even beat competitor's prices. The technician that did the job was very polite and explained what he was going to do. He showed me how to work everything when he was done and went over maintenance stuff. It's been about a year since I had my AC done and I haven't had any problems. read more

After sweating it out all summer, I finally decided to look on Yelp for recommendations for service. From the moment I first called, I was very impressed with their great discounted deal of $89.99 for their visit and a 15% discount on top of that based on the Yelp.com referral. They saw me in just a few days and their service representative was polite and efficient in checking things out and getting me as cool as the other side of the pillow. :-) I recommend them for anyone looking for service. read more