We called for routine maintenance of our A/C unit and was immediately able to get it scheduled within the week for an affordable price. Marvin came out and was prepared with ladders, tools etc. He was very knowledgeable and helpful. I asked him a lot of questions as a first time homeowner, and he was happy to answer any questions. We will definitely be calling All Temp again! read more

Three visits, two weeks and an unnecessary AC purchase later... We felt like we were trapped in a Kafka novel. It was two weeks of the coldest time of winter, and we didn't have heat. Waking up in the middle of the night with your home's temperature in the low 50s isn't something I would wish on anybody. The good news was that All Temp came out the next day for a repair. The bad news was that, over the course of three visits, four repairmen and two weeks, we still didn't have a working furnace. The first technician showed up, not even wearing a real mask but one of those gator covers. All I heard was, "Shit shit shit," which, as you can imagine, was a bit disconcerting. He called me over to show me that the humidifier had leaked down onto the furnace and that the motor and all the parts were fried. He also told me that All Temp doesn't even touch that type of Genaire humidifier and that the man who invented it realized its faulty design and ended up committing suicide. I was told that we needed a new furnace and that our AC was so old that it was worth getting a new one, especially since we'd have to pay to have the furnace removed if there was ever work to be done on the AC in the future. Since then, I've seen no evidence of this, and I'm pretty sure that was a lie told to make me feel pressured to buy a new AC as well. The quote we got included the AC installation, even though we would have to wait for a warm spring day for installation. Ultimately, we ended up feeling taken advantage of. Given that the repairmen didn't hook anything up and left two hoses sticking out above the furnace, I have my doubts they were telling the truth about the benefit of adding on an air conditioner. But we had no heat, and there's a pandemic, and my brain wasn't at its sharpest. Most alarmingly, though, we realized that they skipped over replacing the faulty suicide-causing humidifier! They had no excuse they could come up with to explain this, so I was thinking the repair guys were just wanting to move on with their day and get to the next appointment. They said they could come out two days later, but we didn't hear anything from them even though I was following up. They finally came back out, about an hour after the window time frame they had provided. Not a huge deal, but I had to work through the installation with all the clanging going on in the background. The man who repaired the humidifier was a nice guy and even called both of the previous repairmen to chew them out for skipping over the humidifier. That being said, every time our furnace runs now there's a loud trickle like a fountain when the water runs down the front of the humidifier and a tube to the drain. So all told, I cannot recommend All Temp. I do feel like they pressured us to add on an AC unnecessarily and they didn't complete the repair on the first go around. If you have a furnace or AC repair or installation, I'd suggest checking out other companies instead. read more

All good things to say about this company with regards to our home air conditioner problems. Dispatch was pleasant when I called to check on the status of the repair, and the technicians were friendly. They were running a little late and knocked off $50 for the trouble, would recommend. read more

Hi guys, I beg you guys to never call these scammers - they are all for getting your money and that is it. I called them today to check out my A/C that just needed some freon added. The technician came on-site and before even hooking anything up to the unit tried to upsell a brand new a/c unit. for the next 40 minutes rather than telling me what's wrong with my a/c he kept insisting that i need a new a/c. I need a new a/c. then he said that I might have a leak in my line. he added a 1 lb of freak @ the rate of 150. then for about 5 minutes sniffed around my furnace to see if there was a leak and couldn't find any. even then he kept insisting that I needed a new unit. keep in mind I have never had any issues with my a/c in the last 10 years. at the end, he charged me, $135 for coming to my house, $105 for labor, and $150 for the material. for a total of $390. he lied to me that my unit needed 6 to 8 lbs of freon. when I checked my unit I saw the original label and it needed a little over 4 lbs of freon. I checked online and 10 lbs freon of R-22 is around 170 at home depot. That's how crocked these guys are, look at their prices and plus they lie. please look elsewhere. they will rob you and do nothing. I still have a broken a/c after spending almost 400. oh yeah, the estimate they gave me was for around 1800 for freon and coil change. I can prove everything in receipts. Please look elsewhere and you will find honest people to do business with. read more

All Temp Heating & Air Conditioning - receipt - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

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All temp has gone waaaay down hill. We have used them since 2015 to service our AC & furnace every year twice a year... In the past two years, they either reschedule the day of, don't show up, do a crappy job, family emergency has been used 4 times on us. We have waited countless hours waiting for them to show and when we call to see when, they say, forgot to move your apptmt, someone called in sick, etc. Over the past two summers, they've had to service our AC within a month of them coming out and checking it. The past two Saturdays, we've had a maintenance apptmt scheduled for our furnace. Last Saturday, they called to cancel at 830a despite our window being from 8-1p. This Saturday, we hadn't heard a thing about it so when we called, we found out we weren't even on the schedule bc 'she' forgot to change the date. What. A. Joke. If you value your time, do not go with them! You are welcome! read more

This is my second experience with All Temp. Both times they have been fantastic. Today, on the coldest day of the year, my furnace stopped functioning. I called All Temp and they sent a tech (Naeem) over in an hour. He was professional, masked (important in our pandemic world), and extremely knowledgeable and helpful. He diagnosed and addressed the issue quickly. And gave us valuable tips! My prior experience was also fantastic - it was just a couple of years ago now and I don't recall the tech's name. And I forgot to leave a review that time. read more

Very professional and responsive. Good value and they made excellent recommendations. They assessed the situation. My furnace died during a cold snap and they walked me through multiple options, did a thorough analysis and crunched the numbers and came in on budget read more

It's that time of year again...time to clean the furnace and humidifier. And so I called my friends again at All Temp. They gave me a window of 8am-1pm, which was a bit annoying to wait around for 5 hrs. However, All Temp didn't make it within this 5 hr window...more like 2:30pm! The guy they sent to my home was very nice, seemed to know his stuff furnace stuff (i myself didn't even know where our furnace was!) and got the job done within an hr. I wasn't pleased about spending my day waiting for them, but at least this is something that only needs to be done once a year. Fingers crossed nothing will break with our air conditioner in the near future and I won't be calling All Temp again until it's time for another cleaning next year. read more

On Tuesday, the fire alarm in my basement went off and when I checked our bolier, flames were definitely not where they should be. I immediately called All Temp and they sent out Bryan and Luis within a couple hours to come and take a look. They let me know that it was time to replace this 50 year old boiler, and gave specific and informative details as to why. We scheduled an install for two days later. Turns out they were able to get the new furnace installed the very next day, for which I was delighted. Marlon Galvez and his team came out and did a wonderful job uninstalling the old furnace and installing the new one. They were professional, polite, and extremely informative. Gave me tips on how to maintain the new furnace going forward. They even stayed a while after installation to make sure everything was working properly. I couldn't be happier with the service from All Temp, and will recommend them to my friends going forward. Thank you so much! read more

Did not show up for the first appointment and said they would be back the following day. Didn't show up for that appointment. I wasted a second day waiting for them. I made several calls to set up a third and they kept saying they would call me back. They never did. I decided I can't trust these people. read more

My house is as cool as a frozen cucumber after All Temp came by for an inspection. They diagnosed the problem lickety split and the price was so reasonable I had money left over for a banana split. Turns out I'm a bad operator, they set me straight, helped me to remove the training wheels and now I'm cruising down the street on my own like an extra luxe cold front breezing into your zone, chillin and grilliin out the remainder of the summer with Ecco-centric efficiency. Thanks All Temp, you can come back anytime to check out my ducts. read more

All Temp Heating & Air Conditioning - "Hairconditiining vent" - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

All Temp They seem to have a hard time with getting people out there quickly and seemed always overwhelmed. Once they did Anthony took care of the issue. Anthony came out to remove a booster fan and do some check ups on the air-conditioning. Anthony came out the first day looked at the job and said he had to come back the next day. He came back in the morning the next day took care of the issue with a real fair price. I would recommend Anthony to take care of the job! read more

All Temp Heating & Air Conditioning - Booster fan - Heating & Air Conditioning/HVAC Near Me - Chicago, Illinois

They installed two new Bryant central AC units on our home (we live in a single family home that was converted from a two-flat so have two systems). The price was fair. The job was fairly quick. Shortly after the install, one of the ACs stopped pushing cold air. They were apologetic and came out immediately. They quickly diagnosed the problem as a faulty coil. They swapped it out for a new coil. Their follow-up visit and the new coil were all free of charge due to warranty, which they never questioned. Was I bummed that the AC stopped working so shortly after install? Yes. But I don't fault them for a faulty coil and was impressed with their customer service and commitment to fixing the problem. read more

I did my homework as everyone should and All Temp gave me competitive quotes. I had 2 very old ducted HVAC systems that were running on R22 and All Temp replaced both of them about two weeks apart. I asked for heat pumps and overall efficiency and that is what I got. I should mention they install Bryant equipment which is the same as Carrier equipment. Good brands in general. Mike Clark was my go to person for details, changes and everything in between. The initial quote was done by someone else for about $80 because it was a service call but the $ can go toward the cost of the install if you get the work done. Mike came by the house too to see if the copper lines needed to be replaced. A 3 person crew led by Danny installed both systems and they were professional and thoughtful. These new systems were fairly expensive but also competitively priced overall- equipment and install. Do your homework but for me, AllTemp was a great company to work with and their prices were fair. read more

Overpriced and underqualified. Our boiler was serviced by their technician who was going to leave without even turning the system on and who asked me where the vents were -- clearly not qualified to do boiler maintenance. A few weeks later the system began leaking. They charged us $1840 labor to install a new water pump that cost $613. Follow up phone calls to managers to discuss this were never returned. We will never do business with them again. I understand why their rating has dropped over the years. read more

All Temp was very professional and prompt; my technician was very friendly and skilled; no hard core sales pitches; definitely recommend

I called All Temp to fix some issues with a humidifier. Not only did they mis-diagnose the problem (they said the humidistat was broken; it wasn't), but the tech also did not correctly reattach the water hose when he was done. Guess what? A couple days later, I have a giant puddle and a furnace that has stopped working because the gas valve got drenched with water. I had to call a different HVAC company to fix both the furnace and the humidifier, which they did easily. UPDATE: All Temp contacted me after this review posted, and went to great lengths to remedy the issue and compensate me for the extra expenses. read more

There is a reason I have stuck with AllTemp for over 5 years. Their service is impeccable. They put their customers first and listen to not only their concrete HVAC problem, but also the distress that loosing your heat or cooling can cause. They have been there for me to help guide me through difficult installation and insurance issues. They are so great and I have known them for so long I actually know many of them on a first name basis. Bryan is especially amazing! They have been there to help when I really needed it. I usually never write evaluations, but these guys are so great they deserve 10 stars. read more

Again All Temp to the rescue. The AC stopped working and I called them up for service. Guess who shows up..Frank to the rescue again....Frank was very honest about what was going on. The capacitor had blown and needed to be replaced. The cost was not the bad at all. Thank you All Temp yet again! read more

All temp replaced my AC and furnace and also added a whole home humidifier in August 2021. The responsiveness of my concerns and questions have been awesome! They even scheduled someone to come checkout a knocking and hissing noise on a Saturday. Explained and fixed the issues for me right away - techs explanations are great, for someone like me that has no idea about how a furnace and AC work. Great value! Very happy with my install, their support and maintenance. read more

Our AC that was almost 20 yrs old gave out in mid Aug. AllTemp came out and gave an estimate the next day. Mike Clark with 25+ yrs exp showed us different product lines and prices. We ended up replacing everything at once to save some money. The AC unit, furnace, larger Water Heater, humidifier, and thermostat, all were 15-20 yrs old. AllTemp came out and started Installation in less than a week and completed in 2 days. The guys were all nice and cleaned up well. Big thanks to Matt, Enrique, Josh and the others for walking us through the modern 2 stage systems. New AC furnace has a phone app for remote control. The Carrier product we chose has a 2nd stage fan that only switches on when a larger temp change is needed That stage is about the same DB level as our old model. But the stage 1 - is where the newer unit shines. Very quiet. The outside fan also is pretty quiet compared to old unit. Now 2 Weeks later, we're still very happy with the results. read more

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Our almost new condenser failed due to a poor installation that caused a short in the electrical junction box. Ed from All Temp corrected the poor install by replacing the conduit and box. Good job and very personable. read more

Kevin was great and very helpful, so friendly . And All temp heating & Air condition has the best customer service read more

The whole process has been extremely stressful. Here were all my issues: 1) Communication on a whole was terrible; Timing was changed and I was not notified, documentation took multiple requests and took multiple days to get (COI, receipts, invoices, etc.), and lots of last minute changes. 2) One unit had to be moved during installation because the consultant did not know the units needed 5-6 inches above them to work. They also put holes in my wall and just threw some spackle on them. 3) One unit was installed in the wrong place (not where we discussed during the consultation). The location still works, but it is not where I wanted it. 4) I asked during the consultation if a crane was needed and was told no. The day before work was to begin, they asked for a check for the crane. I had to scramble with my HOA and ask my neighbors last minute to move their cars so they would have room for the crane. (They did remove the charge of the crane because of this). 5) After work was completed, I asked for an invoice to review the final numbers before payment. We agreed they would send the itemized invoice for review, and ensure the units are working before final payment was to be made. They took out an unauthorized payment from my debit card before they sent the final invoice. I had to cancel my debit card to prevent them from just taking unauthorized payments. 6) The units do not work. They were set to 75, and it was 91 in my house when I got home. Waiting for them to send a technician out. 7) Clean up was not done well. There are lots of areas where they did not bother to vacuum or clean. I definitely would not recommend anyone to use them. read more

I request an all point boiler inspection with the annual cleaning. The person that came out, had no idea of the service that he was scheduled for. I informed him of what was needed. I escorted him to the boiler and for the whole 20 minutes the only thing was done was vacuuming out the boiler! I asked him if he was going to do the inspection? he seemed confused and stated that he had did it. I know this was not true because, I was watching him. I was disappointed in the technician because he seems to be, slow as to what his job was. When he chose to leave and ask for the check, I called the company and asked to speak to the manager to complain, That I was not happy with his services, and I was told by the operators that , he will call me back. I waited for a call back, He never called back. I am a person who will always pay for services, and expect the courtesy, of the Owner to resolve the issue. This never happened. They held my check for two weeks, and no resolution, to the bad technician . now my boiler is knocking making noise, which was not a problem, before the technician came. My boiler is only five years old. All I request is a maintenance check. and I don't have enough faith or respect for them, to call them back, this company is a joke and do not use them. They do not stand by the their word .the technicians are very incompetent. And the Managers or owners will not reach out to resolve your problems. read more

I spoke with Ed at All Temp and he was extremely knowledgable and helpful. He walked me through the steps needed to deal with my issue over the phone and insisted on doing so to avoid incurring the expense of having them coming out over a simple issue. Very responsive, clear communication, and excellent service. Highly recommended. read more

When looking to replace a very old furnace and also add air conditioning, I contacted several companies to determine what the appropriate pricing would be. After vetting several companies I decided to go with All Temp. They had installed a furnace at my old home, and that thing lasted 10 years before needing a repair. I also used them to clean my furnace. Dave Clark was my salesperson and he gave me a great deal on a combo unit and an efficient furnace. He patiently explained what I was getting and I felt satisfied with my decision to go with them. The two gentlemen (forgot their names) who installed both units were kind, professional and patient in answering my questions. I would highly recommend this company and will use them to service my furnace and air conditioner. read more

S/O to Mike T. And All Temp. Quick response time and knowledgeable. Thankfully, it was a minor fix, and Mike was able to get me up and running in no time. -A satisfied customer. read more

After a month of pondering, I selected a furnace replacement and chose All Temp. They'd installed the old Bryant furnace in the house when I purchased it and I had them install an AC unit when I bought the place 10 yrs ago. They can have these very long arrival time "windows" that can be irritating. Sometimes the answering telephone agents seem a bit curt. But today my installation went very smoothly. The team that installed my new Bryant furnace was Mr. Jose and his helper Joey. First, they were punctual. They explained and answered all questions. They showed me the cracks in the old furnace's heat exchanger. They worked consistently from start to finish, getting down to business right away. They finished way sooner than I expected. They were business-like, but pleasant. I felt comfortable with them in the house. Now I have heat. Perhaps this new Bryant will give the same or better performance than the last one gave the place--a 1996 model! Jose was especially good about addressing all my questions about the new furnace. His helper swept and cleaned up afterwards. So I'm giving the 5th star for them. Courteous--A; Promptness--A; Explanations and patience--A. P.S. I'd add another star for customer service for this experience. There was a slight problem with payment after the installation. I was so worried and I rectified it as soon as I could! This company was UNBELIEVABLY understanding and patient. Jay, the accounts receivables person, was beyond helpful. You can tell this is a family-owned outfit. They treated me like a person when it came down to it. Can't say enough about them!!! You'll be pleased if you work with this company. An A+ experience! No B@&$t!! read more

We have been a customer of All Temp located in Chicago for around 20 years. This company has treated us very well over the years with great customer service, and excellent technicians. We had a couple of unusual incidents with our furnace and air conditioning for which we needed help from the company. All Temp, and their personnel went above and beyond the norm in trying to help us out with our issues. We were squeezed in by their service department for an earlier appointment (we were scheduled for maintenance a month later) because of the issue that we had that needed immediate attention. Another company person went to bat for us in resolving a warranty issue, which was decided in our favor due to his input. read more

They came to do a heater checkup and install 'C' wires on Nest thermostats. Knowledgeable and answered a lot of questions. Crew was clean and friendly and masked up for the pandemic. Good communication. Happy with the experience. read more

Our bathroom flooded into the basement and directly on top of our boiler. In the middle of winter we were left with no heat. I called this company at 10:15pm, David S called me back within minutes. He arrived within 30 minutes and by 11:15pm the radiators were running again. He was able to dry our wiring and get the system running again in no time. I'm so happy with the service we received and grateful we didn't have to wait until the morning which is what other companies told us. Thank you David for your help!! read more

After reading all the reviews - I decided to call them up and schedule a cleaning. They called me ahead of time and a couple of minutes before ringing the door bell to confirm the appointment. The technician named "Alfonso" was super friendly and before he stepped into my house - he made sure he put his shoe booty (looks like a shower-cap on his shoe) so he does not track any dirt into my house. He is very knowledgeable to the furnace that I have, explaining to me the type I have and how it works which I appreciated. He is a master with the vacuum - sucking and blowing all the dust from my furnace. The entire process was smooth and fast, I was glad I called them and will definitely use them again. * Mention that you read them from yelp and you get a 15% discount on all their services. read more

Setting up the appointment was quick and easy and the staff was super nice. I had them come out to do a cleaning on my AC unit. When Josh was here he said everything looked fine and checked out. Two weeks later my unit isn't keeping up with the heat, had another company come out. Showed me dirty coils and said that they weren't cleaned the first time. AC is working great now. read more

We have always used All Temp... for our business and residential. Join their club to receive discounts and early scheduled spring / fall service calls. They have great customer service and pricing. read more

Salesman and installation went great. But after less than a year, the air compressor had failed and needed to be replaced. The service department couldn't care less about you even if parts were under warranty. One girl told me "there's other people without cool air and I would have to wait my turn." Called back the next day looking for an update, she said she'll leave a note and have the manager call me back. No one called for several days. After a week went by, I called back and requested to have everything pulled out and get a full refund. The girl at the service department said they are obligated to fix the issue and they wouldn't be able to do that. Even though the contract states I could return the unit if not satisfied within a year. She said someone will call back with an update. 5 more days went by and finally someone called wanting to schedule an appointment to replace the compressor, he didn't know why it took so long. After 2-weeks, without cool air in July the air compressor was finally replaced. I called back to talk to the manager, left 3 messages and I still haven't received a call back. No apologies, no explanation. It's clear this company only wants you as a one-time customer and doesn't guaranteed its 1 year satisfaction policy. I've called other companies during this time, none of them said they'll leave me hanging like this. They would have given me a brand new unit the next day. I suppose I could make a bigger deal out of this after they wouldn't grant to 1-year satisfaction policy. Don't expect much from this company if your unit breaks down. Really disappointed how I was treated by the service department. read more

Larry came out to our 3 plex in Berwyn and did an awesome job... I've hired ALOT of companies lately because we gutted 2 of our 3 units for us to move into one of them. I've hired plumbers, electricians, painters, tile guys, flooring companies, tub refinishers, cleaners, and a tree company. We ended up getting a fair to poor workmanship on tile, thieving painters, a fair performance on a previous HVAC, but our tree guy was County Tree Service....ask for Bryan...A+++++! Our plumber was Jose with Windy City Plumbing, SUPER EXCELLENT A++++ And our latest HVAC guy was Larry P with ALLTEMP, SUPER EXCELLENT and HONEST, A+++++! read more

2/13/21-Called for service on a furnace, that' was not heating at 8:00 am same day. The tech was there within 90 minutes. was able to solve the problem within the next 45 minutes. Very courteous and professional tech. Explained the problem in laymen terms, If needed will call again in future. read more

Second time using All Temp & they did another great job. Simple annual service check this time, but they were on time, efficient, communicative, and even though we have an older HVAC system, didn't try to push any unnecessary repairs/replacement. Everything you can ask for in a home service company. Highly recommend! read more

Our technician, Art Herrera, resolved some long-standing issues that we were having with our furnace. We were really happy with his investigation and resolution. Two separate problems had occurred 255 times each over the course of 3 months, and he was able to resolve permanently. Furthermore, he gave me confidence that if the fix didn't work, to call him and he would immediately escalate to the manufacturer himself. Additionally, we had been wanting to replace our water heater and decided that Art was the man for the job (and in hindsight, thanking our lucky stars that he was the one to do this). While installing our water heater (on a very cold, frigid day) our shut off valve pipe burst! Being on the top floor unit, water began to flow into the units below us. Art used his strength and will-power to hold the end of the burst pipe withstanding the pressure of the water with his hand until our building manager came to shut off the water to the entire building. For about 20 minutes, Art held gallons of water and pressure from drenching not only our unit but all the units below us. We were so happy and full of gratitude that Art was here to help us. He was quick to act, knowledgeable about what had happened and the correct course of action to take, all while remaining calm and collective under a lot of pressure (literally!) We would definitely recommend All Temp to others and suggest Art and his crew as your technician. read more