Jim is absolutely amazing! Always friendly and provides world class service no matter how big or…read moresmall the task. He repaired my Ray Bands in a days time and was able to find an exact match for my broken lens. If you're looking for eyeglasses repairs or just new frames, this should be your only stop in Las Vegas, you'll never be disappointed with Jim.

Can't say enough good things about this place! Had a tiny break to my glasses that they ended up…read morefixing for free and even gave me a new case (as mine was old and slightly damaged). Jim was so kind and helpful... I will absolutely be returning to buy my next pair of glasses here and would recommend this business to anyone!

Looking for a pair of sunglasses as the summer months approach. With a large selection and a myriad…read moreof different brands to choose from there's something for everyone. Buy one pair and get $60.00 off another pair (does not include all brands). The quality is great and they come with a limited warranty (extended warranty available for purchase). I would recommend the polarized lenses with any pair you do purchase. The staff was very personable and friendly greeting customers as they entered. I would definitely recommend this spot should you ever need sunglasses.

I received a pair of Ray-Ban Aviators for Christmas last year and I absolutely love them! You know,…read morethe classic Maverick Aviators! Yes, those ones. They're the perfect size for the shape of my face, but the only problem I had with them is that they sit too low on my cheeks. While doing some shopping at Galleria on my day off, I decided check out the Sunglass Hut kiosk located next to the food court to see if I could have them adjusted. A really friendly gentleman named Chuck greeted me as soon as I approached the kiosk counter and I explained to him my situation with my Ray-Ban sunglasses. He began adjusting my sunglasses right away with no hesitation! Each time he adjusted the sunglasses, he had me try it on to see if I liked the fit. He then explained to me that I'm able to get them adjusted as needed for life because of the satisfaction guarantee! Chuck made sure that my sunglasses fit exactly how I wanted them to fit and then proceeded to clean them as well before giving them back to me. I was extremely happy with the way they fit after Chuck had adjusted them! He definitely provided outstanding customer service and I am looking forward to purchasing a pair of sunglasses from him in the future!

Honored my return policy with a chipped lens. No questions asked Great customer serviceread more

Came in today to pick up an online order that had been delivered to sunglass hut. When I googled…read morewhere the store was it sent me to the sunglass hut inside macys, upon arrival we were greeted with RANDAL who is the "manager" but was SUPER RUDE AND UNHELPFUL. He blankly stared at me and just assumed I'd read his mind. He stated they had received no orders but his own. He then sent me upstairs to customer service because he didn't know there was another sunglass hut inside the actual mall? After figuring it outside myself I walked over and was greeted by JAIME, the sweetest most helpful person! Got my order and went on my way. It was a shame I had to go through 3 people before being helped.

Disgusted... If I could give ZERO stars I would!…read more Came in today to return an online purchase, and the idiot employees refused to return them. Glasses were brand new and it original packaging, and refused to to return even though receipt says in store returns accepted. They treated me like I stole the glasses and was some common thug. So rude! I honestly can't tell you how disgusting it was. It gets better, my glasses were on n original packaging and everything, but they confined to look at them like I swiped them off the shelf. Oh, I'm sorry, so thrives steal sunglasses with the box, case, and receipt of purchase. DISGUSTING the way they treated me. I will NEVER, EVER buy another pair of sunglasses from Sunglasses Hut...EVER! Keep your business... Oh, and that jerk Leesa, the "store manager" was ride beyond belief. She needs to be reprimanded or fired for how she treats customers...DISGUSTING!!!!

Went to look for some glasses. Jose was very helpful and took the time to show me many frames…read more Very enjoyable experience!!

I first came to this location about three years ago. The glasses are great quality and have lasted…read moreme long time. They've helped me over the years with TLC of my glasses. I needed to update my prescription so I scheduled appointment for today. The staff is professional. I felt well cared for during the whole process from the scheduling of appointment, reminders, checking-in, eye exams with knowledgable technicians, Doctor review of results, comparing frames/lenses with an expert, all the way until walking out of the store. Doctor Tiffany Nguyen answered everything I asked about my tests results and the changes in my prescription. Kate, the frames/lenses expert is knowledgable and explains things well. I appreciate her enthusiasm and insight of glasses. She went over the different options for my lenses by asking good questions about how I will use them.

I had a wonderful experience here and truly can't recommend this place enough…read more Clarissa was incredibly patient and detail-oriented. She helped me update my glasses frames and took the time to compare my two insurance plans to find the most cost-effective option for me. That level of care and transparency really made a difference. Dr. Alaina Lavine is absolutely trustworthy. She conducted a thorough and thoughtful eye exam, carefully considering my eye condition as well as how I use my vision in different environments and for different purposes. I never felt rushed, and she explained everything clearly and patiently. A big thank you as well to Jenna for making the check-in process smooth and welcoming, and to Michelle for assisting with the testing -- both were friendly, professional, and attentive. Overall, this is a fantastic office with an amazing team. I will definitely be coming back and will happily recommend this place to others.

Dave at CUSTOM EYES is the best! Professional, kind and the best place to go for your glasses. 20…read morestars if possible!! Thank you to the entire team of staff for all their wonderful help My go to place for sure and beautiful frames!!!

Always so kind and helpful!! My mother-in-law first went here and had such a great experience so…read morenow my daughter goes here every ear to get her eye exam and contact refill along with her glasses. Just yesterday we needed a pair of glasses fixed and David did it immediately with no charge. We were in and out within 5 minutes!

Went in and Jamie helped with the repair of my sunglasses that u didn't even buy from them, very…read morenice and quick was in and out in less then 5 min

Completely unprofessional and rude staff. Do not come here. I bought a pair of designer glasses,…read morethe only reason why I bought them was because the man who checked me out told me I can return them before 30 days, and that he buys and returns glasses all of the time to borrow them. I take my glasses back to the store to return them, and a blonde woman who claimed to be the manager said I can't return them because they were "not in perfect condition". I had worn them one time. She also told me that I returned after 14 days of purchase and told me if I had come around 3 or so days after the purchase that it would be more viable. What is the point of having a 30 day return if the manager tells me to my face that I should've come back sooner? Don't waste your time here.

These premium outlets feel like a mall and some stores have entrances from the outside so that…read moremight be the only thing that makes this place a little different. Are the discounts really worth it? I guess it depends on what you end up buying. In my latest experience I did end up saving some money because I checked prices online for a specific store. There are around a hundred stores here at any given time that are open. There are also a bunch of food options mostly fast food and snacks. Located very close to the airport so you'll mostly see tourists here.

Parking in the garage is an ADA nightmare for a wheelchair user…read more First is NOT about any store, but the parking structure and infrastructure of the outlet. First, the parking garage has several elevator banks with total of six elevators. One full bank in inoperative, two elevators that went to the walkway, where the only way to ground level is escalators, and the UP escalator was broken, and one elevator that went inoperative while at the outlet store. As a wheelchair patron, I had to go several places just as work around to get to the car to the stores. This is unacceptable, driving a trying to dodge traffic and going extremely out of the way to get from the garage to the stores is difficult for a wheelchair patrons! The extra star is ONLY because for the excellent customer service received from the employees of the stores!

Customer service was great. Long line but was out of the store within minutes. Found everything I…read morewent in there for.

You're gonna love this place…read more I'm not familiar with all the brands they carry. But actually, that means nothing. There are new products emerging daily and I don't shop like I used to. Just know they carry many of the greats often at lower prices. As always, be a smart shopper. Some prices are higher than you or I should pay. Hold them in check and do not pay it. The ladies are terrific. In our six visits they've been overly friendly and fairly knowledgeable. That's a challenge in this store. Soooo many options on soooo many items. The store is very clean, even the restrooms. There's no language barrier. Since Ross likes strip malls, parking is usually a snap! 04/24

'Tis the season!... I love visiting the district at Green Valley Ranch in the month of December…read more There's a huge Christmas tree, Christmas music playing with decorations throughout the whole property, which gives it a super festive holiday vibe that I love. On this visit there was something in the air. Everyone that we encountered from the staff at the several establishments we visited, to the fellow customers were friendly and had a great attitude and seemed to really be in the holiday spirit. We caught a movie at the regal theater located inside the casino. We ate dinner at Shake shack. Purchased some after dinner sweets at Sees candy and did a some shopping at Bath & body Works. It's a great property located in a nice part of town that offers several eateries, shops as well as the Green Valley Casino, of course.

I haven't visited or shopped at The District at Green Vally Ranch since I moved back to Vegas. It…read morehasn't changed in the upkeep of the plaza. However the prices have Smdh. There's a few restaurants that I wanna try here in the plaza next time I come. Parking is still free and it was very easy to find a spot up at the front of the strip mall. I enjoyed walking around and visiting a few places. I'll be back soon to walk the area in the daytime.