Called to make an appointment for an oil change and when I got there, I was greeted by the friendliest guys, Brandon and Huy (there was another person but I didn't get their name). Brandon was nice even though I had to reschedule this appointment 3 times.. The day I came in, they instantly took my car in and told me the process. They checked to see if my car would take at least 4 qts of oil, anything more would be charged. I like that they're upfront about extra charges. They inspected my brakes and gave me a filter change for an extra $15- Which honestly isn't too bad compared to other locations in the area. I would come here again- I enjoyed their banter while I waited for my car. read more

Very friendly staff, the pricing process was transparent and the quote was best I got in entire greater LA area for my Audi q5 2014. read more

Alpha Complete Auto Repair Sevices - Auto Repair Near Me - Westminster, California

I would not recommend this shop based on my experience. I went in for a brake replacement, and Joe told me that my rotors were damaged and needed to be replaced as well. He claimed he could not replace the brakes without replacing the rotors. The estimate was significantly higher because of this recommendation. Wanting a second opinion, I left and took my vehicle to another reputable auto shop. After inspecting the car, the owner told me my rotors were in good condition and did not need to be replaced. He explained that a brake job could be completed without any rotor replacement. This left me feeling like I was being pressured into paying for unnecessary work. To make matters worse, Joe made a condescending comment under his breath, saying, "Common sense escapes a lot of people." That level of disrespect toward a potential customer was completely unprofessional. If you're considering this shop, I strongly recommend getting a second opinion before agreeing to any major repairs. My experience raised serious concerns about both their recommendations and their customer service. read more

Mr. Joe, Mr. Brandon and Mr. Huy were phenomenal in customer service and maintenance for my car! I came in for a brake service and oil change, and I got both services met with quality work and a solid deal that saved me plenty of money. On top of that, all mechanics have a silly sense of humor that know how to turn consultation into conversation. Overall, I am pleased with my experience And I look forward doing business with these guys again! read more

I found Alpha Complete Auto Repair Services through Groupon because I needed an oil change, and it's super close to my house. I didn't realize at first that it's tucked behind the gas station on the corner of Magnolia and Bolsa -- it's on the backside, so just a heads up. The process was really quick and easy. I called first to make an appointment, dropped my car off early, filled out the paperwork, and came back later. I had a Groupon for an oil change and brake check, and for full synthetic it was only an extra $10.10 -- such a steal (thank you, Groupon). There were two guys working, and Brandon helped me. He signed me in, had me review and sign the quote, and walked me through everything. I mentioned my car was squeaky, and he checked it out and explained it was just the rotors -- brakes were totally fine. No upselling, just honest feedback. He even gave me tips for the future and told me if I ever need brakes, to grab another Groupon and come back since they offer a lifetime warranty on them. Overall, great experience -- quick, helpful, honest, close to home, and big on saving you money. I'm definitely a fan and will be coming back. read more

i had such a great experience and they were upfront and honest with me which is something i look for when i'm getting my car fixed especially being a girl. would come again and the prices are totally reasonable read more

Shady and dishonest business. They offer low Groupon deals and upcharge for unnecessary service. Like the other reviews on Google and Groupon, I came in with a Groupon voucher for brake pad replacement and they refused to honor it unless I pay an extra $180 for rotors. I already had confirmation by competent mechanics I did not need that. A year ago I came here with Groupon oil change and they insisted I needed to pay more for extra oil and others stuff on my small car. Why did I come in again? Thought they might have changed. So much for 2nd chances... read more

These guys were professional and way cool. Use Groupon and you'll be presently surprised on the price! Would come here again.

Excellent pricing and customer service. Would definitely come back. Thank you Brandon and Joey read more

Alpha Complete Auto Repair Sevices - Brandon completing car. - Auto Repair Near Me - Westminster, California

I bought a Groupon voucher for an oil change. I first went without an appointment and was told the wait would be about 2 hours or more, which I understood because I didn't have an appointment, so I made an appointment for the next day--yet I still faced the same long wait. In the end, after a long wait, I left without my car being serviced because I was told it would be about another additional hour, with no certainty. I don't understand the purpose of offering appointments if customers still have to wait 2+ hours. I also don't understand why Groupon oil change vouchers are offered if there isn't enough capacity to honor them. Customers plan their day around appointments and have limited time and other commitments. If there isn't real availability, that should be communicated upfront and not offer it to begin with. read more

This is a great auto shop! Joe and Brandon were very service oriented,and knowledgeable . My groupon was accepted with no problems. I had an appointment which I would suggest since they are busy. They got to my car right away. I will use their auto shop for my car and family cars from now on. read more

Great service by Joe and Brandon! My 2nd time here and I left happy both times. 10/10 recommend

Brandon was pretty straight forward with what was covered in the Full Synthetic Oil Change Groupon and what wasn't. I know my car takes extra oil. So had to pay a little more on the extra oil which is normal. They were fast and attentive. I would recommend them to anyone who needs service for their vehicle. read more

I've took advantage of Groupon and been to Alpha a few times and never no complaints. It's been awhile so I came in with my Hyundai today and to say great customer service is a compliment understatement . I won't get into it, but I've had a hell of a year when it comes to mechanics. I do feel i stumbled upon a gem with the crew I meant earlier. Brandon did an awesome job getting me in and out along with going above and beyond to make sure I'm educated on everything I need for my car to run in tip top condition. Got a chance to chat with Joe who was beyond helpful and had me cracking up the whole time. My long search for a mechanic I could trust has finally come to an end Thank you Brandon, Joe and Caramena you are all rockstars!!!!!! read more

Friendly staff but it took over 2 hours for a simple oil change. I came yesterday with an appointment made and they had me come the following day. During my oil change all i hear is them gossiping and laughing and sitting not doing anything to my car. Literally took an hour for them to finally start doing work to my car. 2/10. will never come here again, neither should you. read more

I went in for breaks and an oil change and had the best experience ever. I will definitely be making this my go to auto shop! The tech was so knowledgeable and was able to walk me through everything. 100/10 would recommend. Great pricing and full transparency! read more

Great guys working here, they're really honest. I had valvoline quote me $1000 to replace my brakes and rotors, these guys brought over to my brake pads and physically showed me why they didn't need to be replaced for another 8k miles. Really great place, cares a lot about their customers. read more

I've made the reservation twice and still ended up not getting a simple oil change. The first time I made an appointment ahead of time I went to the location and they told me the booking was not confirmed which I made a reservation a week ahead. I decided to make another reservation at the time for two days later when I went in the second time they told me again the reservation was not confirmed so I waited over an hour for the mechanic to be free to do the maintenance on my car then he proceeds to say there's no appropriate filter for my car. My car is not anything special. It is a Kia. They also show my car the first time so they could've easily order the filter ahead of time and this wouldn't have been a problem. I would never go back to this place ever again. read more

Love the service they're doing. Very friendly and very quick service I come here for my smog check, and they're done the service so quickly Highly recommended to come here read more

came to do a oil change and staff was very busy and they were very acknowledgeable in getting my car in quick and getting it done fast

Great customer service. Brandon and Joe were both very knowledgeable and transparent with everything that needed to be done to my car. Friendly and hard working team! read more

BAD BUSINESS RIP OFF This is the absolute worst mechanic shop that you can go to. It is a father and son that works there and the owner lives in LA when I got there for my appointment. They were not ready to put my car up on the lift to start the work I had to wait two hours for them to put my car on the lyft while I was waiting. The older gentleman was standing there flirting with a customer telling her that that how about you buy me dinner and I do your brakes for free what kind of BS is that then they get my car on there and I tell them that it's grinding really bad and they just start taking my wheels off and breaks off they then tell me that I am going to need new rotors and tell me it's going to cost $400 which I did not plan on spending that day. I asked him if he could just put my old brakes back on and I will go somewhere else and get a refund on my Groupon but he told me I couldn't do that so I got stuck paying $475 for brakes and new rotors. I left the shop really upset and feeling like I got ripped off because by law he's not allowed to do this. I then go home in two days later my brakes start grinding again, so I called them to set up a time to come back because they say they have lifetime warranty on brakes. But what they don't tell you is, they buy the cheapest brakes of all and try to make more money off of it. I took my car to the shop was supposed to meet them there at 10 AM sat and waited for an hour and a half and no one showed up at the shop didn't get a call. Nothing waste of my time then I get a hold of the owner and the owner says we'll fix it. We'll fix it. I bring my car back into the shop. The owner said he was gonna be there, but he was not. It was the same too dummies in the shop along with a pregnant woman that's like eight months along. I was really upset at this point the older gentleman I didn't even wanna talk to him because I felt like he was just trying to rip me off they said they replaced the brakes and rotors again and they blamed me for why they're scraping saying that I was having excessive breaking, which is not true at all. I leave the shop and guess what my brakes start grinding again, but do I dare to go back to this dumb ass no! I ended up having to 400 more dollars to fix the problem that they caused when not properly installing my brakes they did not grease the brakes. They did not grease the caliber bolt which is standard when you do brakes and rotors! On top of all that after the last time I went there, I talked to the owner and told him everything from the very beginning what had transpired and he said he was gonna take care of it. He would call me back and reimburse me he never called me back. SAVE YOURSELF THE HASSLE AND BEING RIPPED OFF DO NOT GO HERE!!! read more

I always get my break pads replaced for $50 each but I came here after finding the shop off Groupon for a rear break pad replacement because I thought it was a great deal so why not check it out. I made an appointment. Thank goodness I didn't purchase the Groupon yet because I ended up not getting anything done here. They don't tell you that they're going to do a full car inspection, take everything apart, then quote you for everything they think needs to be done with your car and will not replace the only thing you wanted to get done unless you do it all. There were signs, I had a feeling they were gonna do this but I gave em the benefit of the doubt. They quoted me $400 when I only planned to do the $70 Groupon deal. They're nice and not pushy but I was not going to do all that so I left and they wasted not only their time but an hour + a drive out of my time. I knew the Groupon deal was too good to believe because that's so cheap obviously they don't make anything off that so that's why they have their routine. They think they know how to get you. So here's your heads up of what a visit here is like. So not purchase the Groupon til after if you get work done here. read more

Quick easy smog check, very hard working staff Carmina especially very friendly pregnant lady. read more

Called in an appt for an oil change and Alex was very accommodating. Showed up and he got my car taken care of. Had a few things Alex brought up to my attention that should get taken care of so I appreciate the share. Alex is so nice and very kind. He doesn't haggle you to get this or that done. He will show you and explain what it is and the why behind it. I appreciated the service so much that I went across the street to grab ca phe sua da for him and a colleague. Great place for service. Check them out! Btw: this place has a new owner. Previous owner was a not so kind man. If you're reading previous reviews, don't fault Alpha now since it's under new ownership. Update: not even 24 hours of leaving a review of my experience but the previous manager who a lot of negative comments are about messaged me bc of my review. It's in the pics if you wanna see. Clearly, he is disgruntled and has a bad attitude and I'm sure that came off on the customers in the past. read more

Alpha Complete Auto Repair Sevices - Auto Repair Near Me - Westminster, California

The workers there are good, but the manager is bad. I was going to get my car fixed there, but it was kind of like a bomb fell on me when they told me I had to pay a down payment when it wasn't discussed beforehand otherwise I would've waited to have the money properly and pay them. I was in another country so I didn't have access to all my funds.. the manager there is very bad. The manager is some Indian guy. I trust the workers, but I do not trust the manager. read more

I'm so glad I found Alpha Complete Auto Repair Service! Integrity, honesty, expertise and a friendly, collaborative approach combine to give you an excellent, cost-effective experience... The mechanics here are truly knowledgeable and kind hearted they definitely go the extra mile right here. Definitely the destination to get all your auto repair needs...They keep it People also ask read more

Alpha Complete Auto Repair Sevices - Auto Repair Near Me - Westminster, California

Got my brakes and oil service here and Alex is an excellent mechanic! he explained me and showed me what i Else i needed to get done and gives me a discounts for my next repairs on my car, will match prices too! Definitely going back here next time for my next repair and services on my car!:) read more

Alpha Complete Auto Repair Sevices - 2015 scion tc - Auto Repair Near Me - Westminster, California

"Brought my Subaru Outback Wilderness in for brakes and the 30k major service. This shop is the real deal--outstanding technical work and very fair pricing compared to the local dealers. It's hard to find a place you can trust with the Wilderness trim's specific needs, but they nailed it. Highly recommend giving them the opportunity. 5 Stars!" May be a little hard to find but worth it. read more

Great mechanic! Very knowledgeable. Got my car repaired and smogged. Super experienced mechanic. Very helpful.

Everything was great and reasonable price. Ask for Alex. I came for a break pad changed and resurfacing rotor disc. read more

Alpha Complete Auto Repair Sevices - Thank you Alex for making this visit stress-free - Auto Repair Near Me - Westminster, California

They have reasonal pricing. Fast and quick service. Very satisfied. Will refer my friends and family.

I highly recommend this auto shop, they were friendly, considerate and did a superb job on my breaks. Joey and his son are men of integrity. They helped change my gas lid for free, told me how to order and paint and parts, which saved me money. read more

DO NOT go here for anything. Changed break pads at this place, it was starting very shady from beginning and this visit led to serious car problems. Mechanic John did NOT plug in cord on rear right wheel correctly and within couple of month after break change errors on dash board started to pop up and eventually locked that wheel, so we had to tow it. That cord caused shortage and burned down the ABS unit which coast to replace $1000+ (thats what you get for trying to save on break change huh?) The funniest part...our yearly state park pass disappeared from the car the day of break change lol If owner of this place cares about his business...it's time to look into your employees. read more

They have no idea what they are doing when it comes to something other than oil changes and brake jobs. I had major engine work done there and after three days, my engine blew and they blamed both me and the manufacturer. Absolutely no accountability, but were willing to repair the engine for $3500 read more

I didn't know what to expect, but the customer service is top notch! The vibe is complete with 80-90's RnB from the gas station. The prices are reasonable and fair. Brandon and his co worker are both AMAZING! 10/10 OUTSTANDING . and I just came for an oil change . will be back tho read more

Had an amazing experience!!! I recommend this place !! Had my oil changed !! Super friendly employees !! They were busy but still managed to help me get my oil changed as soon as possible read more

Great job on oil change AL! Easy friendly efficient honest people. Thorough on price will match Groupon! Very quick! read more

Alpha Complete Auto Repair Sevices - Great job on oil change - Auto Repair Near Me - Westminster, California

I came here to get my brakes done and get an oil change and there was a little issue with the brakes, but Alex went above and beyond and helping me to solve the problem and it's something I really appreciate because other mechanics could've easily said screw you but Alex really was so nice and helpful and I really appreciate him and will be back. read more

Friendly and honest customer services. Price is good. Services done fast and reliable. read more