Can't say enough good things about Kai Kaohu. He went above and beyond in his efforts to secure a homeowner policy for my rental property on the Big Island. It was a complicated case and he navigated it just right, I got a policy and the price was right. Kai is a very articulate plain-speaking guy, he answered my many questions clearly. He is very personable and kept me updated every day about how things were going with my policy. I highly recommend him. read more

We would highly recommend Brad for all your insurance needs. He is communicative, trustworthy, and dependable. Anytime we have a question or need help with a policy change, Brad or his staff is quick to respond. He'll go above and beyond to make sure our policies are up to date and we are properly insured & covered. read more

Bradley is helpful and communicates with you throughout the entire process. He is easily reached and gets back to you in a timely manner. Thanks Bradley! read more

We obtained a new coverage from a reputable company. He claimed our application to the other compnay was "Fraud" or the other agent must have misrepresented us. It is not his bussiness. read more

I switched over to Allstate thanks to Brad and his great team. They worked with me to get all different coverages I needed, and even told me what coverage not to switch right away. Very helpful, especially Toni! Never received any spam emails, no idea what people are saying there. Highly recommend. read more

The moment of truth! Unfortunately I have had this with Bradley and his team a couple of times. Its that moment when you actually need your insurance and a solid caring agent who fights for you. Both times Bradley has gone above and beyond. Our relationship started over 10 years ago making sure I was properly covered and insured. Personally and professionally. So thankful for Bradley and his team. They are responsive, knowledgeable and professional. Have them do a free review for you to make sure you are not over or under insured. I am so glad to have Bradley on my side. read more

Not sure where the 1 stars all come from, I have yet to receive anything less than 5 stars from Bradley and his amazing team. I was introduced to team Bradley by one of his workers at the time who had nothing but great things to say about his team. I have been with Bradley going on 8 years? it all started with Life insurance as I was getting older. As I grew so did our portfolio together. consisting of 2 vehicles, life insurance and a house. Were now on house 2 and due to a policy, they were unable to insure my old home(rental) but glad to say my new home is insured by them. Let me state that his worker Stefanie has been the driving force behind this 5-star rating. She has always taken care of my insurance needs, from questions to even doing the leg work for me and dealing with my ever so problematic mortgage company trying to force me to use their insurance. I can't thank Bradley, and Stefanie for all their hard work. We truly appreciate it. read more

Been with Bradley for a little over 10 years now and he has hooked it up on several occasions now with great coverage and policy discounts. The first time he had saved me a substantial amount of coverage premiums after an accident that raised my premium to $3k a year. He got me a full coverage policy for only $800/year that has now gone down quite a bit through safe driving. Now he comes through again and after reviewing my policies, help consolidate my coverages to knock off even more money. Bradley took the time to search for any applicable discounts which I may be qualified for, some of which I didn't even know existed like occupational discounts! The quality of service from Angelek, Callie, Brad, and the rest of his team is becoming much harder find these days and I am very thankful to be a client with his firm. I would gladly recommend Bradley to any of my friends (which i've already had a couple switch over) any day! Keep up the great service Bradley Maruyama and team! read more

It was a pleasure working with Angelek and Bradley. We were looking to switch our car insurance policy and they did a great job of explaining the policies available to us and answered all of our questions. They were extremely professional and honest. The quote was lower than my current package so it helped me save more money. I definitely recommend anyone, whether an amateur or experienced insurance buyer, to check out Bradley Maruyama's Allstate office. Thanks again!! read more

I'm not used to seeing my agent in person, but since moving here, I was assigned to Brad. Very nice staff. Brad gave me his cell to call whenever I needed to file a claim. He also went out of his way to meet with me to go over my policies and saved me even more money than my previous agent did with maxed discounts. I definitely would recommend this office and Allstate in general. He also gives me $10 cash cards for stopping by! read more

Provided wrong and misleading information when it came to my insurance policy. Provided ineffective communication and poor clarification on Allstate's policies and regulations which I found out from an Allstate adjuster at a later time. For being tenured as long as he has been , I would think that a trained and licensed agent like Brad would do a better job providing such important information when it comes to filing a claim. I would recommend getting a second opinion from someone at corporate before you file a claim with this office. This office may give you misleading information that corporate might be able to correct before its to late. read more

Bradley and his team was very easy to work with and I highly recommend them for your Home Insurance. His team was very professional and we had our quote and policy for our new house fast and they were very fast with responses. A++++++++++++++++++ read more

I am someone that continues to shop around for insurance. I want good coverage for a reasonable price. Normally, the personality or attitude of the insurance company I choose doesn't matter to me because I can deal with people's crap. But! Bradley Maruyama has provided a unique experience to my insurance needs. When I was shopping for car insurance, Bradley and his team made me feel like they were really looking out for me. They made it a point to understand my specific situation and put together a recommendation that was within my budget and met my car insurance needs. After learning more about their renter's insurance product, it was an easy decision to add that on to my policy. When I emailed Bradley with a question regarding my policy, "Does my policy cover my rental car while I'm traveling?" Bradley responded quickly with my answer! If you're ready for the next level of insurance, choose Bradley Maruyama! read more

Very cavalier agent that has no regard for his clientele. Bradley was assigned to us by Allstate when our wonderful agent of 45+ years, since my mother's generation, retired. We were with Allstate and Ray Kim because of his superior client service. I did not know who our new agent was, and Bradley did not even send a letter of introduction. I had emailed him three (3) times, over a month ago, and have yet to receive a response. When we called the office after hours, we were answered by a GOODBYE. Is this how to treat a customer/client? It appears that he thinks that you can buy clients. Client loyalty is earned, and cannot be bought for any amount of money. read more