I had work done here on a laptop previously, which went great, so when my daughter's laptop started acting up reporting "Hard drive not found" when attempting to boot, this was the first place I went. John helped me, indicated there was something very wrong, and helped me lookup my Dell tag number, and I found it was still under warranty. I was not charged for this diagnosis, which I was surprised at and very grateful for! He told me to contact Dell support, which I did. Dell support was very helpful, but they just sent me a new hard drive, and said I had to install it myself. The way these Dell laptops are, you need a special screwdriver to open the case, which I did not have, even though I have small screwdrivers and am reasonably tech savvy. I called up Allstates, and spoke with John, and he quoted me a price of $99 to replace the drive (the new drive had Windows on it, so I just needed the physical replacement). I decided to save myself the frustration of shopping for the proper size screwdriver and dealing with very small screws (my eyesight is not as good as it used to be) and I took the laptop in to Allstates. I am so glad I did!! John helped me immediately, opened up the laptop, and replaced the drive with the new Dell drive. I would have been satisfied with that, but John was very thorough. He double checked all of the internal screws to ensure they were tight, and cleaned the CPU cooling fan. Then he verified that the computer would boot. He was very thorough and patient, and although it took a few minutes for the new drive to be configured (installing drivers, etc.) we just let it do its thing. It took less than 15 minutes total, most of that time was waiting for Windows to be configured. While we waited, we had some idle chit-chat, John was very friendly and easy to talk to. We finally got to the Windows keyboard selection screen, I told him that's fine, I can handle the rest, so we shut the computer down. Last step was to reattach the bottom, he got everything snapped into place properly, double checked that all screws were tight, and even cleaned the screen! I was delighted! After all that, John didn't even charge me for the service! I was so happy, a job well done! I was ready to leave the laptop for a day or two, but to have the laptop repaired in under 15 minutes, and no charge as well, I was beside myself. Allstates customer service is first rate. It's rare to find such customer service, skill, and friendliness in a small business these days. I wish I could give 10 stars! Thank you John! read more

I don't think five stars make justice. I brought my pc, since it had apparently an OS configuration issue, "No Boot device found" error message. John was digging into it and found out that the hard drive needed to be replaced. Well, John saved all my docs, pics and everything I previously had. He also gave me the old part and my computer was running like a new by the next day. The fee for services and part is way too reasonable and I also got 6 months warranty. This is now my "to go" place for my tech needs. I appreciate the honesty, professionalism, quality of service and value. I feel happy I didn't have to purchase a new computer!!! Thank you John at Allstates Computers!! read more

I was having trouble with my PC having no display. I found Allstates computers on Yelp and got a fast response. I took it in and had to stay overnight. In the morning it was ready for pick up. Very great for the price and the diagnostic test were free. I highly recommend if you're having computer troubles! read more

John is a great guy. Also, originally he told me it'd take 3 or 4 days to fix my Mac. I got it back a day and a half later. He knows his stuff and is very fair. read more

Great service! Spilled water on my computer and brought it in. They cleaned it and now it's working like new. Highly recommend!

John is great! Couldn't ask for better customer service. He's also very knowledgeable and kind. Will definitely be returning for any PC repairs. Thank you John! read more

I messaged Allstates about an issue with my 8+ year old PC and he said he could help diagnose it if I brought it in. Long story short: he spent an hour diagnosing to determine that either the MB or CPU was dead. He sent me off without any charge even after I insisted. He's a man of his word. read more

Hidden Gem! John at Allstate is one of the last few true and honest service companies left in IT. He is no BS. Solves the problem and doesn't charge for extra crap that others will try to get away with. He repaired my iMac within hours. I will definitely use him for all my IT needs from now on. read more

Tried to install my new CPU without knowing I had to update the BIOS. Trying to fix this error I somehow killed my old CPU in the process and couldn't get back to the Windows screen. John fixed everything for in less than 24 hours! read more

Great service a very nice prices! My lap top was taken good care of and works perfectly. Thank you for the bringing my CPU back to life. Will always bring you my business and highly recommend you to all who ask. read more

Brought my MacBook in to get the system (re) installed. They installed the system, cleaned it up, upgraded my drive and had it working perfectly in less than 24 hours. Easy drop off, easy pick up and great customer service. Highly recommend! read more

My boyfriend and I have been going to Allstates to repair our laptops and computers for years. John is really good repairing both Mac and Pc computers. He is a very honest person, very trust worth tech guy and a business man! His price is so reasonable makes you feel guilty sometimes. We have recommend many friends to his store and they all very happy with him. recently, my son spelled yogurt on my Mac book-pro, I called many places they either asked for deposit or told me it was not worth to fix it. I thought I had to spend a thousand dollars to buy a new one, John fixed it ! I am supper grateful to John! A best place to fix your computers! Highly recommend. read more

We feel so incredibly lucky to have found this place! We bought our son an intro gaming computer and being Mac and laptop users, we had no idea how to fix it when problems popped up. John could not have been more pleasant and kind and helpful. He not only fixes the problems quickly and at a great price, he provides so much information and helpful advice. We will be taking in our Macs for some fine tuning which we've been avoiding because we're not computer people due to how pleasant and easy it is to work with him. If you need help with your computers, this is the place! Count yourself lucky to have him. read more

Although I didn't purchase services from this company, I have to express my gratitude towards John and the integrity of his company. I originally brought in my Macbook Air laptop to fix a broken screen backlight. John gave me honest feedback and informed me that they could repair it for me by doing a hardware replacement, but I was better off going to a shop that could do repairs on the individual components of the motherboard. Instead of trying to sell me on his service, he gave me a fantastic referral to an out-of-state repair shop that ended up saving me hundreds of dollars. Apple and another local repair shop quoted me over $400 to replace the motherboard. However, I went with John's advice and used his referral which ended up costing me only around $150. John is friendly, honest and knowledgeable person. I would definitely check with him for your tech needs before you go anywhere else! read more

Our household is fairly computer-savvy, but when we get stumped, we turn to Allstates - John always understands the problems, takes the time to explain clearly, and never tries to sell something you don't need. And he's really pleasant to work with. Highly recommended!!!! read more

I was working on my computer, my 10 year old laptop to be precise, and it said I had a low battery. I checked the charger and it was connected. A short while later, it shut off and never restarted. Needless to say, 10 years of personal data, pictures, files and memories were in jeopardy. I jumped on Google and Allstates was the first and highest rated. It was after their business hours so I sent them my phone number through Yelp. At 8:55 the next morning, 5 minutes before they open, I received a call from John. I was already on my way there and he said it was a great time to come in. He quickly explained my options and let me know I would hear from him today. At 2:30, he called to let me know he was able to recover my files but the laptop was a goner. He also accepted the Yelp discount (be sure that you check in) and I was on my way. I will be back for future computer issues and would recommend them for yours. read more

Had some issues with my gfx card, owner saw me right away. Sorted the problem out within 15 minutes and sent me on my way refusing payment..diagnostics are free, and they mean it. Highly recommend. read more

Great service. Always very helpful. Very fair pricing. I have worked with them for several years now.

John was absolutely amazing! Someone from my community recommended him on FB. I went to him and he hooked my laptop up and checked everything and came to the conclusion that it was my screen display and quoted me $350, but told me to continue to my appointment that Apple had set me up with at a certified Apple guy. I went and he was going to check my laptop the next day. I told him what I was told was wrong with it and he literally opened it two inches and said, "Yup, I know exactly what's wrong. It is the screen display." He did absolutely nothing but hold it on his hand as he was about to put it away and then opened it two inches after I told him what John told me, and the guy still charged me $19. (John didn't charge and he actually did a lot!) Then he proceeds to tell me that the part plus labor was going to cost me a little over $700! No thanks. As soon as I walked out, I called John and told him to order the part. Since it was Friday, the part would come in about 2 days and he said he'd work on it Monday morning. He sure did! My laptop was ready Monday morning! Everything fix and looks and works great so far. Even has a 6 month warranty. I ended up only paying $342! John even answered my questions non-related to the issue, but showed me certain things on my laptop I didn't know about or how to use. Great guy! Absolutely recommend him! Thank you John! read more

I started by requesting a quote for my MacBook start up issue through Yelp for another nearby business. The great thing about using Yelp's quote request feature is that you have to option to have Yelp send your quote request to other nearby businesses so that you can get the most competitive price/quality for your project. I am so glad John from Allstates responded to my quote request, because this business wasn't even within my radar. John responded by offering a free diagnostic for my MacBook problem with no appointment necessary. The day I decided to drop by, I also brought in an iPad Pro with a restore error issue. When I arrived, I was really impressed with the orderliness of the store. This is definitely something I like seeing when entrusting someone with precision work. Employees are wearing masks. Social distancing reminder markers are on the floor. John seemed very knowledgeable and kind as I was discussing my devices' issues. I had arrived in the morning, and he promised a turnaround that day or the following day. He finished investigating the issues that same day. While he was unable to fix either of my devices, I was assured of the thoroughness of his investigation when he explained all that he had done. He even consulted his friend who actually works for Apple. John did all of this work for free. I was also able to bring in all my random electronics recycling. Very glad to have discovered this business! read more

Quick turnaround on replacing hard drive. Very nice staff. Very polite. Worked on my laptop in a holiday.

My computer screen (MacBook) broke / cracked unexpectedly over the weekend and as a remote worker, I needed a FAST solution for my work the following week. I found Allstates Computers easily through Yelp and they were able to see me right away. They fixed the screen in basically less than 24 hours and they had my computer almost like "brand new" at an affordable rate. Highly recommend them them to anyone in the area or in need of any computer repair services. read more

Went today to drop off my Asus gaming laptop for a battery swap and tune up. John and company were super fast at getting this done for me, and no problems whatsoever. As soon as it was completed I received a text to go in for pick up and it's working as intended. Thanks guys read more

Very friendly and courteous service. Was quoted $125 but only charged $95. Service was in one day.

John and the team did a great job diagnosing the issue and was very patient in giving me detailed answers to my many questions. Would recommend! read more

I spoke with John on 7/11/2020 via Yelp. Went to Allstate Computers on 7/15/2020 and John informed me that I needed a battery replacement. He purchased and placed an order for a replacement battery which arrived on 7/16/2020 On 7/17/2020 dropped off my laptop to be repaired @ 10am & by 11:20am, my laptop was ready for pick up. John is affordable & reliable! I would definitely recommend doing business with him. read more

Went by today because my computer wasn't turning on. Got there a few minutes before closing and the nice man with the glasses (might be the owner) was kind enough to diagnose the issue fairly quick and for free ! He figured out the issue within minutes and explained to me what the issue was (SSD card was messed up) and even offered to replace the parts and gave me pricing if I wanted to. Highly recommend this place if your having computer problems 100% read more

They fixed my computer twice Using safe protocol they came to do mobile repair and worked efficiently and replaced my screen. They basically are very happy to explain everything to me before and then let me watch the entire process. I felt very safe they would not hack or do anything bad to my computer. I trust them to do my computer repairs in the future. They responded by email timely and also they didn't try to upsell or do anything weird . I appreciate their time and my computer is a 2015 mac book pro Thanks a lot i hope you find this helpful read more

I used Hard Disk Sentinel and found out that my D drive (a HDD) was about to fail. John was able to replace it with a SDD at a very reasonable price. And the whole process took less than a day. Thanks John! read more

John was extremely kind and helpful. I'll definitely go to him again next time I need service. He helped me right away and knew exactly what was wrong. read more

Top notch communication and service. He kept me updated the whole time and he was really up front about the pricing through all of it. Would come back here again the instant I have any problems! Highly recommend read more

My Dell laptop would not turn on. I walked in without an appointment. They solved my problem promptly, professionally and at a reasonable price. 10/10 would recommend to anyone facing computer problems. read more

John is great! He fixes all my stuff at the best prices and he's an honest business owner. Thanks John!

Very happy with my experience. My MacBook has been acting up for awhile and after high prices for diagnostics I was about ready to give up on my search. After I spoke with Allstate computers they gave me a free diagnosis of the computer problem and found out was hard drives. He fixed it for under $200 and I felt this was a very comfortable price for this. I am very happy with the results and the computer loads quickly and I can't ready to get back to work . Thank you read more

State of the Art. John is a professional and you will be impressed with his knowledge. Lots of experience in the industry. Well priced and honest work. Local business that should be supported and recognized for its exceptional service. read more

I emailed via Yelp and John responded right away. I asked to have the hard drives removed on my old laptops to recycle and John did it right away. I had a graveyard of old laptops and computer peripherals and John took it no charge for e-recycling. I was really impressed. John was super nice too. I have lived in Westcheser area for over 20 years and have passed by this repair shop many times so it has been here for a long time. Kudos read more

Amazing service, the gentleman at the front diagnosed what was going wrong with my PC build and did it for free! Very nice people, highly recommend. read more

I brought my desktop in to be checked after getting repeated blue screens and John diagnosed the problem fast and gave me a quote to fix the problem. I needed a new drive and he installed it with the OS all set-up as well as some helpful programs. Really great service! This shop will be my PC repair spot. read more

John, was such a pleasure to work with and he made what we thought almost impossible, possible. We are so happy to have our computer like new again. 5 star all around. read more

My recent experience with John at Allstates Computers has been the absolute best experience I've ever had in getting service for any one of my devices. Excellent communication , ready in a day, and my laptop is now functioning like new again. I highly recommend Allstates, and will take all of my business to them in the future. read more