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    Allyson Senior Solutions

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

    Services - Allyson Senior Solutions

    Elder care planning

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    3 years ago

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    Oakmont of El Dorado Hills

    Oakmont of El Dorado Hills

    2.5
    (18 reviews)

    My relative deserves to have a little dignity as the ageing process takes over. The staff always…read moreresponses to our requests to changes needed. Their happy demeaner helps lift spirits. Engaging in all the versatile activities is a great way to live.

    My mother moved into Oakmont of El Dorado Hills in mid-October 2025. We gave notice she was moving…read moreout in early April 2026 although our decision was made a few months prior. All trust was lost within the first 3 months of her arrival, and this review is to help others who are considering Oakmont of El Dorado Hills for the care of their loved ones. There is no claim they did anything illegal, nor that she had poor care, this review is about the moral and ethical relationship between a family and the care home they trust for their family. Following the first 3 months after the contract was signed, the payment debited was always more than what we were expecting. Although my brother who lives locally was nominated as Primary Contact, the Business Office Director agreed he would be happy to discuss mom's care with any of her children. He was contacted mid-December and queried about the continual surprises with invoicing. First step was to request the invoice breakdowns for the billing periods which I finally received after numerous chases and phone calls. Explanation for delay? My emails were not being received so an IT issue. The errors found on the billing were many. The room rental charge was being invoiced at $200 per month over the contracted rate. The Care Fee had been double charged in December. These two errors alone exceeded $1200.00. Although the contract was signed in early September to secure the room, Mom did not move in until mid-October. She was billed for 6 weeks at full rate for an empty room which we understood to be 'standard practise'. We have since found this is not an industry standard. No meals eaten, no housekeeping or laundry required, and yet still full prices charged. Upon reviewing the contract, there was contractual requirement for a reduced rate when the room is empty, but this was not given. Upon querying with the Business Office Director, a $5.00 per day amount was credited for the empty room. Illegal? No. But ethical or morally fair? By mid-January 2026, I had submitted several more queries from being charged for 2 rooms at full rate on the day of a room move to why a discount that was given on the first room she occupied was then taken away, without notice or comment, when she moved to a more suitable room. The final breach of trust came at the end of January when it was decided by the Business Office Director and Facility Administrator that they were unable to communicate directly with me anymore. I was not the nominated Primary Care person so responses to my queries went to my brother who had to forward them on to me. From mid-December it was OK for me to discuss billing, 6 weeks later it's no longer acceptable? This is one way to stop awkward questions I suppose. In this last communication of 27 January, we were promised no more billing surprises, in writing. The following day we were informed by the Health Services Director that my mother's Care Fees had been reassessed and were going up immediately by over $700 per month. This following an assessment in December when it was confirmed they would remain the same. I'm not sure whether the Business Office Director does not communicate with his fellow Directors or he deliberately intended to mislead us with his no more surprises confirmation. Neither option is good when your family care is under consideration, so we decided at that time Mom needed to move out. If you are reviewing Oakmont of El Dorado Hills for one of your loved ones care, do ensure you fully understand their charging basis as it is solely focused on their profit. Fairness is not in the equation. Not illegal, just unethical in my opinion. Reviewing every line of every invoice is critical. If we had not scrutinised the invoices, I am positive Oakmont would never have identified the series of overcharging and billing errors we experienced. Credit was received but not once did we receive an apology, or explanation, for these errors that amounted to almost $1500. in just 8 weeks of residency. Be very wary.

    All Seasons - Central

    All Seasons - Central

    5.0
    (11 reviews)

    I wanted to leave a review as I see there haven't been many recently…read more My dad with severe dementia and Parkinson's was part of the All Seasons community for just under 3 months. I can't say enough good things about All Seasons. First I will start with Toly the owner . From the time I reached out, he was attentive, communicative and kind. He spent so much time with me, easing my fears and worries that we would find the right place for my dad. He kept me updated all along the way with the waiting process. And he gave me such good advice during the time we were waiting for a spot to open up for my dad. I will never forget the kindness and compassion and dignity he showed our family along the entire process. Second, Lauren, the house manager at the home my dad was in. From day one, she came alongside my dad-really wanting to know him, to understand him, and to help him thrive during his time at All Seasons. Her care and love for dementia patients and their families is second to none. I was constantly amazed at not only her patience and kindness towards my dad (who was very difficult a lot of time) but also to us as his family who were trying to navigate the difficult behaviors and circumstances surrounding his disease. We will forever be indebted with gratitude that my dad had Lauren as his caregiver and advocate for the last part of his life. Also, Hector, Lilly, Melissa and so many more. All the caregiver at All Seasons seemed to be called to care for these special patients. My dad had previously been in a large memory care. For everyone there-it was a job and only that. Not at All Seasons. They hire only those who truly care about patients living with dementia. As a nurse of 28 years, I can whole heartedly recommend All Seasons for your loved one with dementia.

    All Seasons is everything one could want for their loved one. The facility feels like home and the…read morestaff are like friends of the family. There are no words to express the gratitude I have for the care provided to my father. I trusted them to do their best, and they did and kept me informed throughout it all.

    Creekside Oaks Retirement Community

    Creekside Oaks Retirement Community

    4.1
    (14 reviews)

    January 2026: My mom has lived here for 6 years. She has loved it and is sad to have to move due to…read morevery declined health. She always enjoyed spending time in her beautiful apartment and gardening and sitting out on her lovely porch with a view of nature and a gorgeous pond/nature reserve! She always enjoyed the food too. There are lots of fun activities and though she didn't often join those, the staff all still got to know her well and showed such care for her making her feel a part of the community. The other residents are lovely as well. Front desk, kitchen staff, servers, housekeeping, facilities, and management are all SO KIND. We lived close by and were there often and can attest to how well run and great a choice Creekside Oaks is! It's also very reasonably priced for Folsom. They've also renovated the apartments with new paint and flooring. Highly recommend! Also, COVID was handled well but as in most senior care places there was staff turnover from how stressful that was. Natalie (current Director) and her team have improved a rough patch that followed that matches the time of most negative reviews. It's back to being a great place!

    Creekside Oaks is a wonderful place! I had to move my mom from her home of over 50 years. She had…read morethe beginning signs of dementia but wasn't ready for assisted/memory care. She made friends quickly, participated in activities and gained some much needed weight on the delicious food! Natalie, Scott, Dean and all the rest of the staff have created a warm, safe, enjoyable community.

    Chateau Senior Living - The Chalet

    Chateau Senior Living - The Chalet

    4.9
    (8 reviews)

    New Administrator, new staff Very helpful, nice facility,…read morewe love it so much! i will definitely recommend this facility

    I am so happy that we found the Chateau for my Dad. He was cared for in a loving, compassionate…read moremanor and the facility is very nice. It is clean and feels more like a nice hotel than a senior living facility. Beautifully decorated, nice rooms, light and bright and very comfortable to visit. There are two stories which gives you options of where to "hang out". If it is busy downstairs you can go upstairs and sit in a beautiful living room with cozy couches and a TV & fireplace. Or you can go in the theatre room which has nice recliners. Both are very quiet. When Dad moved in two years ago he didn't have much money. No savings or assets. They worked with us and adjusted the cost making it affordable for us. We were so grateful. Monique, the director has been good about communicating with us regarding anything Dad needs or if any issues come up. Medical emergencies were handled properly and immediately. My Dad was on hospice the past three weeks and passed two days ago. The caregivers were so attentive and helpful. Even in this difficult time of Covid they did everything possible to help our family spend time with him and supported us through this process. I checked out many facilities and can't believe we were lucky enough to be able to place Dad at the Chalet in Orangevale. Thank you Monique and staff for everything you have done to make our last couple of years with Dad special. Kirsten

    Allyson Senior Solutions - assistedliving - Updated June 2026

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