I've been working with Heather for about a year now. Heather helps me with services for my father…read more She is an amazing resource due to her years in the industry. She's not afraid to ask the important questions and is a strong advocate in a landscape that can be rather daunting at times. She is thoughtful, caring and a wonderful listener. Having her on your team will provide you with a sense of calm and confidence. I highly recommend her services if you need a helping hand trying to come with a plan for your aging loved one. She is very responsive to questions and concerns. Eldercare Navigators provides an invaluable service to the community.

Heather and her team at Eldercare Navigators were worth their weight in gold…read more I would recommend them to anyone. My family was struggling with how to get my elderly parents care. My mother has dementia and my father was struggling as her condition progressed, to the point where he couldn't find time to research respite care. We all rallied, but even with all the help our family could provide, it wasn't enough. We we drowning. With a few sessions with ECN, we had a list of vetted facilities and a expert guidance on how to navigate Medicaid. My parents are now settled in an assisted living facility and my father has help with mom. I cannot thank them enough. Anyone who has tried to figure out dementia care knows how emotional and draining the process is. We couldn't have done it without Heather and ECN.

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.

Hannah Kelley was fabulous in helping place my grandparents (Chuck and Shirley) in a senior home…read more She was patient, understanding, and knowledgable. Hannah worked great with my grandpa who was suffering from Alzheimer's and was generally very angry with people (especially people he did not know). Unfortunately, my grandpa passed away days before moving in to the senior home, but the home Hannah helped choose was perfect for my surviving grandma (with memory care available should she need it). I HIGHLY recommend Hannah and her team.

From the owner: CHOICE exists because the options available to seniors in our community are vast and ever changing…read more By working with an advisor, you will receive a tailored list of options that matches your needs, interests and situation as closely and appropriately as possible. Our services to seniors and their families are free. We are financially supported by the senior housing & care industry.

I don't know what I would have done without Banister. After the sudden loss of my mother I had no…read moreclue or desire to figure out what needed to be done. Vanessa made it so simple. She has the remarkable ability to navigate through all the must-do's and paperwork while at the same time being a gentle and loving support. She truly cares and that kind of service isn't easy to find.

Banister is an absolute must if you're struggling with a health crisis (oncology and beyond),…read moregrief, bereavement and family issues that come out of all of these issues. Their offices are a safe haven during stressful times and their calming, grounding professionalism is so supportive and caring. I can't recommend Banister Advisors enough - they are certainly a partner in life events and especially during challenging times.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

What a fantastic service Call the Grand kids provides. It was just what we needed for my Mom who…read morewas still living on her own. The staff are fantastic, caring and are always available to help whenever we needed them. My sister and i are both working and have our own families so sometimes it is difficult to get to Mom, Call the Grand kids bridged that gap for us so we didn't feel guilty.

From the owner: Modern Home Help Services for Seniors: Companionship, Housework, Shopping, Meal Preparation,…read moreAppointments, and Technology. Call The Grandkids™ is a team of friendly companions on a mission to help seniors live well, happily and confidently, wherever they call home. Think of us as an extension to your family. We can be there for Mom or Dad whether they live at home, in assisted living, or a care facility. Our services are designed to support the home environment and supplement the work of licensed caregivers and healthcare providers, when they are necessary. We believe it's the smallest things that make the biggest difference. Call us at 1-800-284-1863 to schedule your free consult today!

I had no idea where to start when my sister had a stroke. After finding out what her capabilities…read morewere and how much care she would need, I knew we would need help. When she was ready, we found Denise from Oasis Senior Advisors Puget Sound. We needed to move fast and we didn't know where to start. She was available whenever I needed her and was so kind. She went with me to look at AFH and was that ever and eye opener. She knew all the right questions, was up on the difficult care my sister needed and just showed so much professionalism. It solidified my belief that when you have difficult decision to make go to the professionals. It made all the difference in the world and saved so much time and grief at such a confusing and emotional time. Thanks Denise! You are a Treasure.

It was an emergency situation that my father in law needed to be placed ASAP. I didn't know where…read moreto begin. I had so many questions. Langley stepped in and made this stressful situation go very smooth. From going to the Dr with my FIL to gathering medical information and records. She is a great advocate for the patient and calmed my nerves as well. If you need someone to help with the process Langley is the person to call. I am so grateful for her.