I would definitely recommend this place because of the quality of work they do. I came here to get…read moremy coilover height adjusted after the previous shop I went to did a poor job and left my ride height uneven. Keith and his crew took care of the height adjustment and alignment, and I'm really happy with how everything turned out. The car looks and feels much better now. Their prices are also very reasonable for the quality of work they provide. I would definitely come back here for any future work on my car. Thank you to Keith and his crew for taking care of my car and doing the job right!

First time here today. Might be my new go-to my mechanic now…read more Got the oil changed, coolant drained and refilled, as well as the valve gasket cover replaced along with my air filter. My previous go-to mechanic tripped me with a quote of $575 for the valve gasket cover replacement (I assumed they meant the entire thing, not the rubber seal). So I went to this place due to reasonable prices. Their labor prices are also more competitive. The only downsize is that they don't do appointment. Otherwise; so far so good.

Wow- what a great place!! Great service and prices but I really think the HONESTY IS THE ALL TIME…read moreBEST IF THE BEST!! I love being able to trust what a mechanic is telling me- these guys are!!

Coming from a young male college student who barely ever leaves reviews, so you know this isn't…read moresome biased crap or some AI stuff. I normally have another mechanic I go to, but he was busy and I needed an oil change/inspection before a trip. Called like 8-10 auto repair shops within the vicinity around 4pm, these guys were one of the few who actually answered the phone. The lady who answered sounded chill and helped me out quickly with getting an appointment scheduled. When I arrived for my appointment, I was met with a chill dude named Alex who was straight forward, informative, and just let me know what I need to know without pushing any extra stuff on me. Prices were fair too and they even gave me a little first time customer gift. If you don't wanna stress or be anxious about scheduling and getting your car checked out, then I'd say this place is worth going to.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

The service here is great the guys here at KNG always take good care of my car when I get full…read moresynthetic oil change. Thank you guys!

Came in for an oil change. Ended up getting a gasket fixed x(! Being a women, I feared getting…read morescammed. But Henry put me at ease! He was kind, explained everything in detail, and even showed me what was wrong with my car. Henry suggested I take pictures and send to my husband. Henry was such as sport and answered all my questions my husband and I had! Thank you Henry!! and thank you to all those gentlemen working on my car in this heat!!!

Called the day before for an 8AM appointment since I was preparing for a long road trip. I'd heard…read moregood things about Firestone's lifetime alignment, and they were able to get me in no problem. They also confirmed they could work on my Tesla Model Y, which I know not every location does. Robert took care of me when I arrived, and he was great from the start. He was super chill, honest, and easy to talk to. Since I was a new customer, he explained some Tesla-specific quirks and tire wear info. As someone who's been into cars for years, and worked on all of mine personally before I got an EV, I could tell right away he knew what he was talking about and wasn't trying to upsell me. The whole process was fast and smooth. Got me checked in quickly, let me know I could grab breakfast nearby if I wanted, and kept everything transparent throughout. What really stood out was overhearing how he treated other customers while I waited. He was honest about what services were actually needed, never pushy, and very understanding when people mentioned budget concerns. Instead of pressuring anyone, he explained what could wait and what he genuinely recommended taking care of. I was judging, as someone that knows cars, and he passed. Overall, I left really impressed with both the service and the customer care here. Oh and the lifetime alignment? Will pay for itself and then some after the next alignment. For the just a little more than what as America's Tire was going to charge for a one time alignment. Looking forward to coming back. Or at least as much as anyone can for a routine alignment.

I had a great experience at Firestone Complete Auto Care! Robbie provided excellent service from…read morestart to finish. He was honest, professional, knowledgeable, and made sure everything was clearly explained. It's refreshing to receive such trustworthy customer service when it comes to your vehicle. I truly appreciate Robbie's professionalism and will definitely be returning for future service. Highly recommend!

I don't know much about cars, so I was really grateful my dad recommended Tony's OC Auto Service…read moreand told me they were trustworthy. He was absolutely right. My check engine light came on, so I brought my car in and found out it was my catalytic converter. Before jumping straight to the most expensive option, they first tried cleaning it out to see if that would fix the issue. Unfortunately it didn't, so about a week later I came back to have it replaced. I was really stressed because I couldn't afford the repair out of pocket, but they were incredibly helpful and told me about Technet, a credit card specifically for auto repairs. I applied and was instantly approved. They even fixed my car and waited for my card to arrive in the mail before I paid them in full. What really stood out to me was how kind and patient everyone was. They explained everything clearly, what the problem was, what caused it, and how they were going to fix it. They even paid for my Uber rides to the shop and from work while my car was in the shop, with no extra charge. It's hard to find honest and caring auto shops, especially when you don't know much about cars, but they made the whole experience so much less stressful. Whenever I need service again, I'll definitely be coming back.

Fantastic shop!!! I trust this team with my life... Well, the well-being of my car... haha. Ivan…read moreand the team always go above and beyond with their customer service. Their attention to detail and recommendations have saved me so many times from potential car issues. The quality of their work is superb. I worry so much about ever having any car issues, but with a shop like Tony's, I always have peace of mind. They are honest and do their work with integrity and quality. Anytime someone asks me if I know of a good shop, I always recommend them. Thank you, Tony's OC!!!

I absolutely love JIN! I always bring my car here, and after having such consistently great…read moreexperiences, I even had my husband bring his vehicle in--and he was just as satisfied. I honestly wanted to gatekeep this place, but JIN deserves all the business and recognition. He's trustworthy, knowledgeable, and someone I feel completely comfortable bringing my car to. Whether it's an oil change, brakes, or other maintenance, I wouldn't hesitate to recommend him. Just keep in mind that he runs the shop on his own, so I highly recommend calling ahead, explaining what you need, and making an appointment. Trust me, it's worth it. If you're looking for a reliable mechanic you can actually trust, definitely give JIN a call. Highly recommend!

Where you send your DAUGHTER to get her car fixed! Jin is a girl dad and very genuine. My parents…read moreand I have been going to get our cars serviced by him for almost a decade. He truly knows what he is doing without the sleezbag car mechanic salemans pitch. One time I took my car to autozone and they told me i needed a part and Jin took a second look and let me know I didnt need it at all. REALLY GOOD hearted guy. My dad adores him! Thanks again Jin!

AMAZING EXPERIENCE WITH GUSTAFSON BROTHERS!…read more After my car was hit by an uninsured driver, I was so stressed and terrified that because my car is older, it would be totaled and I'd suddenly be stuck with a car payment. Gustafson Brothers was AMAZING! They walked me through every step, kept me updated throughout the process, and made a stressful situation so much easier. Best of all--they didn't total my car! Thank God! They repaired it beautifully and had it back to me in less than two weeks! They even let me leave my rental car at their shop when I picked up my car and offered to return it for me. Talk about going above and beyond! Wonderful work, wonderful customer service, and people who truly take care of you. I HIGHLY recommend Gustafson Brothers!

UPDATE: What I discovered after posting my original review made this experience considerably worse…read more My family brought vehicles to Gustafson Brothers for three generations--my grandparents, my mother, and then me. We kept supporting them because they are a longtime Huntington Beach business. That history is exactly why this feels like such a betrayal of trust. I paid $631.30 after bringing in my van for a long-crank/hard-start problem. The invoice included $182.50 for a crank/no-start investigation and stated: "The 'long crank' has been eliminated." It had not been eliminated. I returned because the same problem remained. Gustafson then identified a weak fuel pump--the same component I had told them from the beginning that I suspected. I tried to resolve this reasonably. I did not demand a large refund. I asked them to apply some compensation toward basic fluid maintenance the van needed. They refused. I later discovered another serious problem with the work. The invoice charged $19.98 for positive and negative battery terminals and $182.50 in labor to install them: $202.48 total. Less than a month later, my van suddenly lost electrical power while I was in Long Beach. When I opened the hood, one newly installed terminal was so loose I could move it by hand. Tightening it did not make it clamp securely to the battery post. The other newly installed terminal was also loose, and wiring had come loose at the connection. This became a recurring loss-of-power problem. I repeatedly had to improvise temporary connections just to finish trips because the terminals would not securely fit the battery posts. I am not accusing anyone of doing this intentionally. I have no evidence of intent. I do not need to speculate. The workmanship I personally found is troubling enough. If a professional repair shop charges $182.50 in labor to install two $9.99 battery terminals, expecting both connections to remain secure for more than a month is not an unreasonable standard. The van's transmission later failed. I am not claiming Gustafson caused that failure. I cannot establish that, and I want this review to remain factual. But after already paying for an unresolved diagnosis and then dealing with poorly fitted battery connections, the added financial damage was devastating. There is one final detail prospective customers should know. After my negative Yelp review appeared, the owner contacted us. My impression was that the conversation focused more on what could be done about the review than on beginning with an apology, understanding what had gone wrong, or correcting the work to a professional standard. After three generations of family patronage, that was perhaps the most revealing part. I did not expect special treatment. I expected competent work, fair treatment, and accountability. What I received was: * $631.30 paid. * $419.75 in labor. * $182.50 for a long-crank investigation that the invoice said had "eliminated" the problem. It had not. * $182.50 in labor to install $19.98 in battery terminals. * Both new connections loose less than a month later after the van lost electrical power. * A reasonable request for compensation through needed maintenance refused. Three generations of loyalty ended with me. Get another estimate. Keep every invoice. Get every promise in writing. Inspect the work before leaving--or avoid the expense and aggravation altogether.

10/10: Friendly, professional, and efficient…read more I was losing tire pressure and while they ultimately couldn't patch the tire, they still asked me to come in to troubleshoot it for me, just to confirm the issue. I'm not mechanically skilled, so it was good to see how they checked for puncturing. And by extension, showing that work is being done. Some other shops will say they did services but just cold pitch it to upsell. I appreciate the team for helping me get on my way. Because they are dedicated to helping people, I'd definitely recommend them. Thank you again.

I gave up on my 2006 Acura TL last year, but Jeff basically maintained it for the last 5 years of…read moreits life. He also did some oil changes on my S2000 on occasion. I'm in a newer car now, so I might not be visiting until it's no longer dealer maintained, but Jeff was wonderful to work with and a very honest person. I'm sort of leaving this as a thank you for that service, knowing I might not be able to return for awhile. His service was also provided during a tough time in my life. He always charged me a fair price which is why I respect him a lot. I've never had a BS service recommended by him. Everything is "hey, look at this" or "this is what is wrong". If you are looking for an independent mechanic H & A auto is a trustworthy place that still exists in this day and age.