I had work done on two vehicles. First off, the loaner program made the repair costs much more…read morepalatable. They stand by their work and even paid for my tow when a tough repair failed. I don't like to pay for replacement parts from the dealer (which appears to be the rule in this area of Maryland) but in this case it worked to my benefit. As for inspections, I have heard the same story about just about every repair shop. While I appreciate the level of scrutiny, it appears like a one time chance to obtain a lot of work. Coming from a neighboring state , I was naive as far as the costs and the 30 day requirement for findings to be resolved. A lesson learned the hard way. I have found the Walt Eger team to be responsive to my needs and to provide timely informative updates.

I came here 2 years ago, had the best experience.everyone was so polite!…read more this year I came back I had gave them some time so I call them 3 days later to see if I am cover by my warranty to get my car fixed and I didn't catch her name but ask for updates with my car she got really smart and said " what do you want that was very rude! James is at the front desk never called or gave me any updates, my car was there for weeks, He saying that my warranty should have called me but my car IS AT YALL SHOP, y'all have the details but James act like he don't understand things and really don't know how to talk to customers he is very rude ! I couldn't get it fix so I wanted it back to my house, So I TOLD THEM A DAY BEFORE that the tow truck is coming in the morning, I called James and I told him is my car ready and clear for the tow truck to get it and he said YES! So they waste the tow truck money and time because they throw Snow and and it freeze into ice on me car and around it and I had to call another one and I gave them some time told them to call me when I they are done so I can get another tow truck! So I called back James was like we been clear the ice off your car and I told him why u didn't say another, THEN HE JUST START LAUGHING THEN THEY THOUGHT I WOULD NOT KNOW BUT IS A BIG DENT IN THE BACK OF MY CAR THAT THEY DAMAGE! OVERALL BAD EXPERIENCES, JAMES JUST KEEP LAUGHING MAKING ME UNCOMFORTABLE AND I TALK TO THE MANGERS ROB AND HE JUST LAUGHING AND PLAYING AROUND JUST A BUNCH OF UNPROFESSIONAL CHILDISH PEOPLE DIDN'T GET APOLOGY OR ANYTHING! That's bad for business and will lose people, just learn how to be nice and professional everything should not be a joke!

After receiving a quote from a dealership, I decided to look elsewhere and my search brought me to…read moreMaryland Muffler (MM). MM's model is to not take appointments and they are FCFS. They also do not do transmission work. MM is a certified suspension specialist location and a 2025 Carfax Top Rated Service Center. My experience was great! Rocco explained his recommendation to me and it was less than what the dealership said was required. The total cost was much more reasonable than what the dealership would have charged.

The folks at Maryland Muffler took my 1969 Plymouth Fury III convertible and restored her to sound…read moreglory! The performance of my car is so much better, the sound is perfect and a really well done, hand crafted job. The exhaust will last me for the rest of my life. Great job, Maryland Muffler. Totally pleased and a great value.

Absolutely GREAT People!! We will be a customer forever…read more Did what they advised us they would do and did it in a timely manner. Awesome convenient small business

I had a good experience with them. I needed a part replaced and they were pretty quick and charged…read morea good price.

I brought my car in to fix my front right suspension and bumper did not take long to get my car…read moreback to me I am more then happy with the results. The best mechanic shop in the area cannot complain made my car look newer then what it looked like before. Recommend for anyone!

My mom had her car towed here by AAA. She had had other car work done here and trusted the…read moremechanics. Jose took very good care of her. The AAA guy diagnosed the starter as the problem but it turned out to be the battery. Jose replaced the battery and had us on our way within 30 minutes. Customer service was on point. It's important to have a mechanic that is trustworthy and returns your car back to you in a timely manner. Jose is cool with us and we will be back.

TEN STARS! If I could give Glen Burnie Transmission a galaxy…read moreof stars, I absolutely would. From the moment I walked through the door, the experience was nothing short of out-of-this-world. The staff greeted me with the kind of warmth and friendliness you'd expect from lifelong friends--genuine smiles, real conversations, and absolutely zero pressure. Their customer service wasn't just good... it was 10-star, next-level, above-and-beyond incredible. You can tell this team truly cares about people, not just cars. The service? Over the top in the best possible way. They explained everything in clear, simple terms, kept me updated throughout the process, and treated my vehicle like it was a VIP guest. I've never felt so confident and taken care of during a repair. Fast, efficient, expert work--delivered with passion and professionalism. If you want your transmission handled by the best in the universe, look no further. Glen Burnie Transmission is the real deal! -Kacey

Highly recommend Glen Burnie Transmissions. Efficient, affordable ,and really nice people. They…read morewere finished within the timeframe.

We brought a car in we had recently purchased and Aron and the Nealy team took such great care of…read moreus!! Great and honest communication, good automotive service and amazing customer service. We will be back for sure!

DONT COME HERE if I could give 0 stars I would...Brought my q50 to this shop for a code diagnostic…read moreon June 29th or 30th, when I walked in and told them my issue...the first thing I was hit with is "i'm gonna be honest you should just replace the whole transmission, we've done about 8 of these and they all fail within a week" (Remember that for later)...conversation goes on and I have them do the diagnostic. I was assured that they have a technician with 40+ years of experience back there so I was sure I would be taken care of...About a day or 2 later they call and let me know it is my valve body (I had a feeling it was) they then quote me $6700 to replace the $2100 part, but I have a warranty company and I was just gonna let them cover most of so I told them to go ahead with the job. But get this, they call me back a couple days later and all of the sudden I need a new transmission BADLY, it's beyond repair and some more bullsh** ($13000) LOL at this point I knew I needed to get my car outta their hands...I obviously take my car somewhere else and in 2 DAYS what do you know my q50 is back on the road with the SAME transmission for $1300. There's so much more I could add but u guys get it just stay away from this business genuinely, it's a joke...either they're snakes or they don't know wtf they are doing in that shop but i'll let you all decide that.

Great Car repair shop! Got my AC compressor and condenser replaced in a very timely manner. Even…read morefaster than expected and at a cheaper price! Will definitely be making this my primary shop.

My boyfriend had his car towed here when it broke down and he had the best service from Spirit Led…read morehere. They truly treated him like family during an incredibly stressful time and were so kind and honest. They provided drinks for my boyfriend while he waited because it was so hot outside and even made calls to our towing company on our behalf when an issue arose with them. He got our car fixed as soon as he could and went above and beyond to check other working parts of the car without us asking him to look at it. He provided amazing service and we are so glad we found this company. We will be loyal customers here and recommend them to anybody looking for a mechanic.

I was in a pinch and needed my car looked at urgently and they fit me in immediately. All of the…read moreemployees were very helpful and honest (not trying to upsell me on anything). Plus, their pricing is better than everywhere else I've gone after living in Maryland for 4 years.

I just got my car back and it's running better than ever. The team clearly knows what they're doing…read morewhen it comes to performance work -- they brought my build to life and made sure it was running clean before handing it back. The engine sounds great, and you can tell they took the time to make sure everything was done right, not rushed. Yes, the process took a little longer than expected, and communication could've been tighter at times. But I also recognize quality work takes time -- and once they got everything in motion, progress was solid. I appreciate that they gave the car a proper shake-down, burped the system, and didn't just toss it back to me half-done. If you care about performance and want your car done right, this is a shop worth trusting. Big respect for the end result.