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    Altitude Trampoline Park - Roscoe Village

    1.5 (4 reviews)
    Closed • 9:00 am - 7:00 pm

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    11 months ago

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    8 months ago

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    11 months ago

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    4 months ago

    understaffed and crowded. rough spot for kids, but they do have armed security at times

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    Altitude Chicago Trampoline Park - Icee

    Altitude Chicago Trampoline Park

    (98 reviews)

    Near West Side, West Loop, West Town

    My son loves it here, specifically jumping into the foam from the diving board…read more It's worth a membership if you are going to go more than 1x a month. It's $10 for an adult to go without a membership. The memberships are for 1 adult and 1 child so if you get one your partner cannot share that membership. It's well managed, there are food options and we came here for a kiddo birthday and it was so fun, thy provide food with the party options. You get 2 hours to jump and they call you to leave by the color of your bracelet over the intercom.

    We have come here before for a birthday party and had a great time. We recently visited on a Sunday…read morefun day with a few family friends. Signing the waiver is pretty easy, you can do so on your phone. They have socks for purchase but we had our own from the previous visit. They have plenty of lockers and cubby's to store your shoes, outer wear etc. The kids enjoyed the trampoline park & the arcade. There is a $30 minimum for warm food to be delivered. I ordered a 14" pizza from Salerno's and some fries to meet that threshold. The food was pretty good. I at first thought it was too much for my small group but we (or I) managed to finish it all. They have some beverages and snacks you can order in the meantime. There's plenty of space for adults or those not participating to sit and I saw quite a few people on their laptops working and even reading. Overall, the kids definitely had fun.

    IK Gymnastics - Preschool room #GymB

    IK Gymnastics

    (39 reviews)

    North Center

    Please spare yourself from going to this gym. I am sure the programming is excellent. That said, we…read morereceived a confusing and aggressive set of emails from them today. See my review on google with the email exchange. We received not about payment for classes, which I missed (and I admit to be scatterbrained) and this happened previously; so, I understand. They then sent an email saying that we needed to "pay or be banned", and I emailed back that I was confused as we have never been to their gym (so, how could we be banned). And then they decided to note when we last visited their website (2 weeks ago). I asked for clarification again - saying if we pay we are but if we don't we are banned or we were just banned. When my husband chimed in to ask if we could pay immediately, we received another baffling email.

    The gym is big and conveniently located, so we really wanted to love it. However, the front desk…read morepersons are cold and unhelpful, you never get to meet the coach in the introductory classes (my daughter has been in class for a year and a half - once a week after school - and we have never met the coach - even after requesting to do so). They told us you could pay a large fee for an hour of private coaching - we said ok - they never got back to us. But they are one of the only gyms in town, so the waitlist is long and they don't have to treat the parents decently (especially the parents of kids who are there to improve skills, coordination, balance, etc. but not be actual gymnasts), because there are always other new families waiting to get in.

    Urban Air Trampoline and Adventure Park

    Urban Air Trampoline and Adventure Park

    (90 reviews)

    I will give them 5 stars but they have very low staff and most of the young staff have no idea what…read morethey are doing remember some if not all the rides need to be supervised and have to be harness. If they don't know what they are doing your kids have potential risk to get hurt. They have 2 or 3 rides closed to lack of staff. Which they should tell you upfront before you pay full price for all the rides. I had fun but I was getting annoyed that non of the staff will want to open the rock climbing nor the flying ride nor a ride That spins because Insufficient staff. I had not seen my bra daughter for over a year we met There and we paid the most expensive ticket so she could ride all of them And those rides were Closed until I actually told A kid to please Let My granddaughter rock climbed and he said no we don't have enough staff but eventually after telling him we were there for only 2 Hours he let Her climb

    We went to urban air for my nephew birthday. I bought pizza for the kids and they the staff over…read morecooked the pizza. As you can see the sausage ar black. Also the crust tasted burnt. The kids refused to eat the pizza and we ended up throwing it away because they refused to give us a replacement even though we hadn't touch the pizza. They gaslight us saying the pizza wasn't burnt and it looked good and all the pizzas looked like that. All I have to say is don't waste your money. Update 10/23 Urban air responded to this review to contact them and leave my contact information. As of now no one has reached out to me after I reached out and as they requested.

    Jump Town

    Jump Town

    (8 reviews)

    Really fun place for the kids to run around and get their energy out. Our kids are three and five…read moreand they had a blast.

    When you're looking for stuff to do with your kids, you have 3 main questions:…read more 1. Will my kid have fun? 2. Will it make my kid tired enough to sleep? 3. Can I do this without spending a fortune? In the case of Jump Town, the answer to all 3 is: YES When you walk in, you'll remove your shoes, sign a waiver and pay your entry fee ($13 during the week, $15 on weekends). What's nice is that the price includes two free adults per child. Inside, you'll find massive bounce houses and trampolines designed to burn off all that preschool energy. Everything is free with the exception of a couple of video games or air hockey. There's a small room in the back with some building materials for kids who like to do that. There's a small fenced-in area with small play structures for really little kids. They do have a snack stand available, but you can bring your own food. They have 2 women's bathrooms and 1 for men. There are party rooms available. I think the right age for this place is 3-6. When we were there on a Sunday, there were a couple of bigger kids who don't really know how to watch out for little ones, so if your kid is on the small side, you might need to keep a close eye on them. If you'd like to save money, you can get a 10-pack of visits for $100. You'll probably be back, so this is a great value, especially if you have more than one kid.

    Altitude Trampoline Park - Skokie - Inside

    Altitude Trampoline Park - Skokie

    (139 reviews)

    Had a great time but staff needs to be a bit more strict towards other kids respecting the height…read morerequirements on certain areas. Their was older kids playing in the toddlers area which made my daughter not want to play due to them playing very rough and it clearly said it was an area for a certain height but they didn't respect it.

    Came here for a birthday party on a Saturday afternoon. The Mama hosting the party was all…read morestressed out as she thought they booked a private room for the party but Altitude advised otherwise. It was a huge party too, about 20 kids + their parents so it was pretty chaotic from the start. With it being winter and everyone having gigantic coats on, the space to move around and maneuver within the party area was pretty tight! But I guess all that comes with the territory and for those with kids, it's pretty much expected. Took my daughter to the trampoline area and the place is huge with different areas to jump in and run around. It's a lot of kids and I don't believe there were enough workers to supervise all of the individual areas. It's easy to lose your kid here, especially if they are small and under 10 years old. So I chose to stay close to mine. My daughter did get hurt right before the end of the party. I made sure she wasn't in a highly trafficked area and of course the moment I take my eyes off her for what seemed like 5 seconds, I find her on the ground crying and claiming she is not able to get up. I thought she had broken her leg. After consoling her and asking her what happened, she finally told me that some little boy collided with her and banged her knee. The moral of the story is, be careful when you come here as it's risky. There is not really a separate place for young kids and big kids - they all pretty much jump together. I tried to protect her from the rowdy kids but I've come to the realization that these trampoline parks are a big liability. That is why they make you sign a waiver when you come. It's a fun place but we may be taking a little break until my little one is a little bigger.

    Sky Zone Trampoline Park

    Sky Zone Trampoline Park

    (137 reviews)

    We took the kiddos for a birthday. It's a reasonably priced place, but it's not that big. Our boys…read moreare nine. They ran around and enjoyed the park, but I noticed they started getting bored soon after. I noticed the teenagers stayed on the basketball court. Technically, outside food isn't allowed. However, the agent did let me bring in a small Gatorade. Overall, it's a great place for small birthday parties or burning the kids out on a random Saturday. I just wish there were more variety.

    Undertrained staff and apathetic management. After waiting in line for a very long time to claim…read moreour tickets and fill out waivers I asked the young lady at the front about changing the our reservation and removing some tickets for some ages and adding others. She seemed incredibly confused and panicked by the request. After a while of messing around by her computer she told me that she is new and apologized for the inconvenience and the wait. I asked why management let her work by herself if she's inexperienced and she laughed and said she didn't know. After a long while of messing around and help from another employee we finally got the tickets we needed as well as the required socks. The actual park was fun and interesting with lots of obstacles and courses, and the party I was with seemed to enjoy their time. However when we got our food it was also a complete mess. Same situation. Untrained staff very quick to throw management under the bus. It seems they hire mostly teenagers, but maybe it was just the day we went. I hope management trains their staff more, because if they did this would have been a very fun night out. Staff was nice either way. Fun park just ran in strange ways.

    Get Air - Downers Grove - 4th Birthday Party!

    Get Air - Downers Grove

    (57 reviews)

    We took our kids to the Toddler Time at Get Air Downers Grove and they had a blast! It was Pirates…read more& Princesses themed, they got snacks & goodie bags, stickers, pirate hats, and even both had their faces painted like The Flash. I especially wanted to give a shoutout to Emilija. She was so nice to our kids and really went out of her way to make them feel special. You could tell she genuinely cared about making sure they were having a great time. Customer service like that really stands out. Thanks again, Emilija!

    My sister recently hosted a birthday party at Get Air, and unfortunately, the experience was…read moredisappointing due to several issues that need attention. The biggest concern was the temperature in the party room. We had more than 40 guests in the room, and it was extremely hot and uncomfortable. There was only one fan available, and when we asked if another fan could be provided, we were told that the additional fan was reserved for guests using the massage chairs. Given that the party room was packed with over 40 people, it seemed like a much greater need existed there than in the massage chair area. The heat became so unbearable that several guests went to their vehicles to retrieve battery-operated fans just to stay comfortable. One family even left the party early because of the conditions. It was clear that the room's ventilation or air conditioning was not adequate for the number of people using the space. Installing blinds on the large window may help reduce heat from the sun, but the HVAC system should also be evaluated to ensure the room remains comfortable for party guests. Another issue involved cleanliness and customer service. One of our party guests became sick and vomited. When the employee who appeared to be the supervisor on duty was informed, his response was disappointing. He appeared irritated and stated that he had another party to attend to and would get to the cleanup later. This was not an appropriate response to a situation involving guest health and sanitation. Based on this experience, I believe this location would benefit from: Additional staffing to properly support multiple parties at the same time. Improved customer service training for employees. An inspection of the HVAC system in the first party room to address the excessive heat. Additional cooling solutions, such as fans and window blinds, to keep guests comfortable. While the children enjoyed the attractions, the overall party experience was negatively impacted by the uncomfortable conditions and lack of responsive customer service. I hope management takes these concerns seriously and makes improvements for future guests. Rating: 2/5 Stars Provide your feedback on BizChat Can you shorten this review for a Yelp post?Can you tone this down to be more neutral?Can you rewrite this as a complaint email? FilesFiles

    Altitude Trampoline Park - Roscoe Village - trampoline - Updated September 2026

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