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    Alto Pharmacy

    4.3 (274 reviews)
    Open 9:00 am - 3:00 pm
    Updated 2 weeks ago

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    Reviews With Photos - Alto Pharmacy

    Exterior Bowcraft location pharmacy
    Rachel K.

    Alto's service team is excellent. Their in-person pharmacists at the Bowcraft location offer medication usage instructions at the pharmacy, or you can call their main 800 number for "unboxing" instructions when you get home. Additionally, their app includes video tutorials for some of their common and difficult-to-administer medications. The phone customer service line does usually have quite a long wait, with a boring and repetitive music and notification audio track. However, when finally reaching an Alto representative, they walked me through how to coordinate with my health insurance and their app, and sent my prescriptions to the in-person pharmacy because I needed a time-sensitive medication pickup. The phone customer service team have always been understanding, helped facilitate any questions about their app and other services, and made sure all of my questions were resolved before hanging up, then confirming the details of our conversations through messages in their app for my records. For LA residents, their delivery services are also fast and easy. Any orders placed before 4:30pm have same-day delivery in the LA area. If you have any questions about billing or how your insurance should be handling your medications, it's best to call their customer service line rather than asking the in-person pharmacists.

    Daniela G.

    As I was going thru my IVF treatment, I had a lot of anxiety about getting my medications on time and understanding how to use them properly. Alto was the saving grace - great customer service, easy to use app and overall, peace of mind. At times, I'd have to pick up my order instead of have it delivered day of, and it was great to use the messaging service to facilitate. Even calling is quick and easy!!

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    2 years ago

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    4 years ago

    Alex? How come you don't reply? It's almost like your "concern" is just performative bs!

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    Page 1 of 7

    Ask the Community - Alto Pharmacy

    Can I get a quote for my meds in advance of placing an order with Alto?

    Hello! Once you create an Alto account and add your insurance information, our team can look up price quotes for medications for you. Once your insurance is added, you can request price quotes within your account (from the Alto app or on… Read more

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    Review Highlights - Alto Pharmacy

    The delivery, on time, trackable and so lovely + so considerate with COVID protocols and safety.

    Mentioned in 6 reviews

    Read more highlights

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    3.0(83 reviews)
    7.1 miDowntown
    $$

    This is the first time we've been to this location and we were very impressed. This was due to…read moreMoises. We were checking on some photos we sent in for printing to see if they were ready. He looked our order up and proceeded to print right away. Moises let us know how long it would take and would periodically check in to let us know how much longer. He later had to go on break and let me know another person would be finishing up the transaction. He informed his coworker the details of our transaction and that we already paid. When he got back from break, he again checked on us and our order. He explained their printer got stuck and only 30 of 40 printed. He gave us a couple of options on how to proceed--- if we would like a partial refund or if we wanted to wait for them to fix the printer and reprint. We opt for the partial refund. Moises provided us one of the best customer experience we've had at Walgreens. He was sincere in his apologies, extremely attentive, articulate and helpful. Great job Moises!

    My experience here at Walgreens has been less than spectacular! All I wanted was to p/u $ that was…read moretransferred to me. After miscommunication from staff Rudeness from staff And just lack of care I finally received my $ I spoke with a team lead and expressed how badly this srore seems yo be run. Yes. I understand the location, but it's obvious that there is lack of effective management here. I encountered a computer that did not work and a help button that does nothing.

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    CVS Pharmacy

    CVS Pharmacy

    3.1(54 reviews)
    7.3 miDowntown
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    This is a difficult CVS to review as there is a lot of shenanigans from the unhoused just outside…read morethe door. But it's a good CVS, the employees are nice and helpful. This one is good if you're staying in the area or need something in a pinch.

    Some of the employees here seem REALLY fed up with customers at this store. That's including the…read morecustomers that they & their store are DEPENDENT on for the revenue that ultimately pays their individual INCOME. I'm sure they have been through a lot at this location, which I definitely take into consideration, but I don't think that means that low quality customer treatment is now acceptable (across multiple visits). I waited for them to come take a cheap item I needed out of the locked cages (that every item is in now), and when they did, instead of handing me the 5 dollar item, they insisted that they would take it up to the front where it would be waiting for me. After waiting in a long line, my item was not at the front.. So I just checked out without it. As I was leaving, an employee came up to me with the item I needed and acted like I was being an inconvenience. I went back and purchased the item only to find out that I missed out on a discount that I would have gotten if I'd have purchased it with my other items. I couldn't care less about the discount - ha, but it's just the principle of the situation and how the employees I dealt with could obviously care less. And this has been a re-occurring vibe at this store. Not to mention that the store's inventory has not been very great either.. ALTHOUGH, it is true that you never-ever know what people might be dealing with in their lives... --which is why I gave a 2 star rating instead of 1 star.

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    Fair Oaks Pharmacy and Soda Fountain - YELLOW BRICK ROAD SUNDAE: Mint Chocolate Chip, hot fudge, whipped cream, lime syrup, yellow LEGO bricks

    Fair Oaks Pharmacy and Soda Fountain

    3.5(932 reviews)
    14.6 mi
    $

    Cole is an awesome ice creamista who makes customers smile from the moment they enter this iconic…read morepharmacy in good ol' Pasadena! From phosphates to milkshakes to 5 person banana splits, Fair Oaks Pharmacy and Soda Fountain has it all. They boast nostalgic candies and have a compounding pharmacy in the back. Sam the other ice creamista is cheerful and it's evident she loves her job too! I highly recommend this festive spot to go back in time to happier days!!

    If Willy Wonka needed a secret hideout, then this is just the place you'd find him. Behind the…read moreWhatchamacallits, near the Bottle Caps, past the Bit o' Honey, Yellow Cab-checkered Abba-Zabbas, Charleston Chews, next to the Wax Lips and Fun Dips, and by those explosive Pop Rocks. And yes, I can go on and on with a list of retro candies, but trust me, there's a good candy selection ranging from the 60s, 70s, 80s, 90s, and even as early as the 1920s (hint: Boston Baked Beans). You'll also find cool old school vintage gift ideas displayed on their shelves, like authentic tin toys, old fashioned candies, gag gifts, candles, and cards. Besides every candy imaginable and nostalgic games, there's a charming ice cream counter with retro bar seats, fresh soda flavors for unique creations, and a good selection of sundaes. I was feeling adventurous on that particular afternoon so I ordered the YELLOW BRICK ROAD SUNDAE. It's made with Mint Chocolate Chip, hot fudge, whipped cream, lime syrup, and yellow LEGO bricks. If I order this again, I'm skipping the lime syrup -- it's as awkward as one of those weird jello mold recipes from the 1950s. The LEGO bricks are cute and taste like Smarties only much, much harder. My friend ordered the simple FUDGE SUNDAE and it didn't disappoint. It had a good amount of fudge drizzled on top too. And the ice cream cones put smiles on the other kiddos' faces. Probably because the ice cream itself is creamy and premium tasting. As for the historical scoop: Fair Oaks Pharmacy has gone through a few name and design changes since its establishment. Open for more than a century along Route 66, it was first called the South Pasadena Pharmacy in 1915, then the Raymond Pharmacy in the 20's and 30's. This mom & pop shop finally found its permanent name in the early 40's, which brings us to the Fair Oaks Pharmacy and Soda Fountain, still open today in 2026. In fact, this year it'll turn 111 years old, so let's all make a wish that Fair Oaks Pharmacy stays open for another century more.

    Photos
    Fair Oaks Pharmacy and Soda Fountain - The soda jerk counter

    The soda jerk counter

    Fair Oaks Pharmacy and Soda Fountain - Happy National Vanilla Milkshake Day! (6/20/23)

    Happy National Vanilla Milkshake Day! (6/20/23)

    Fair Oaks Pharmacy and Soda Fountain - Welcome to FAIR OAKS Pharmacy & Soda Fountain.

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    Welcome to FAIR OAKS Pharmacy & Soda Fountain.

    Alto Pharmacy - pharmacy - Updated July 2026

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