I go to the north park location for most of my movie viewings, but there are just some movies that won't screen there. So whenever I want to see some limited-release international films, this is the place I go. This location actually has more auditoriums than the north park one, so more chances to see your movie. However, it's less maintained. Not that north park location has amazing amenities, but I was expecting the paper towel dispensers in the restrooms to work. That being said, this location offers a better (than north park) movie viewing experience with their recliner seats and dine-in option. And as mentioned before, there are certain movies that will only screen in the suburbs. Overall, it's a pretty good theater attached to a mall (so you can walk off those popcorns and icee after). Side note: I never saw a movie in premium format (IMAX, Dolby), so I can't say for sure. I'd still recommend north park for premium formats. read more

I went with a few friends to see the Billie Eilish 3D movie opening day. My main complaint is that the movie was supposed to be 3D and they messed it up. I paid $20 for a 3D movie and it wasn't 3D. It was like watching it without the glasses but I was wearing the glasses. Most of the movie was blurry. Good thing I love her music! We were told it had been fine all day but they were trying to fix the problem. They never fixed the issue nor were we offered any compensation for their error. This was my first time at this theater and I won't be going back. Too bad- the screens were great though the seating is difficult to get in and out due to the trays. Plus $20 for a glass of wine that I have to go to a bar outside of the theater to get !?!? (as others mention - no dine in) Oh and it was so HOT in the theater! read more

Concession Stand employees are not trained very well on the STUBS Rewards program. I had to explain a few aspects of the program to the employee. Soda machines are still dispensing poorly mixed soft drinks ....too much carbonated water & very little syrups. read more

AMC DINE-IN Stonebriar 24 - AMC Stonebriar Mall - Dinner Theater Near Me - Frisco, Texas

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Everything is Imagined here, including the IMAX, Dine In! IMAX is like a regular theater, nothing different. On the plus side you get dirty seats. Dine in is non existent! They dont have enough people to bring food. Stand in line and order and go watch and eat (dine-in) Suggestion to movie goer: Go to Near by Cinemark read more

Best week early day place! If you love an empty theater where every seat is yours and they are all the nice lean back chairs. This is the place! Maybe it is a little warm or cold sometimes... so take your shoes off and get comfy or bring a coat to stay warm. Love week day theaters where it is all mine to watch a movie. Also they have EV charging stations. Out of all the AMCs I have been in Dallas I find this my favorite. I come from downtown Dallas just to enjoy a theater to myself. Charging my car there for free gets me back on the same charge. Love it! read more

Overrated. Overpriced. Dirty seats. Only reason I came here was due to the select movie screening areas. Popcorn butter machine was out. Would not deliver food when asked due to the select theatre. I would have never given this place my money if it weren't for having no other choice. Seats dirty and incredibly outdated compared to theatres now. This place needs a major overhaul. Luxury prices for mediocre everything else. read more

I honestly used to LOVE this theater. My granny & I would come to this theater, religiously, EVERY Saturday. Some of my fondest memories are held at AMC Stonebriar, but the past 6-7 years or so, it's gone down hill dramatically. They've renovated & "updated" a lot of theaters but it doesn't feel like an upgrade. Since the renovation, majority of the screens are off-centered. I guess it because they wanted to fit in bigger, reclining chairs but it throws off the viewers that are sitting at/near the top rows. The Bathrooms- these are probably the dirtiest restroom stalls I've ever been in (aside from a Porter potty). Seems like every time I come here, the first bathroom stall I open is full of poop with piss on the seat. Then the next stall has wet toilet paper on the rim, the next stall, the door is uneven so it doesn't even close. Playing musical stalls just to relieve myself is crazy. Ordering Food- I know everywhere is pretty under staffed but even when this establishment has all employees on the floor, they still seem to only have TWO registers open no matter how busy it is. There are maybe 6-7 POS systems and I haven't seen them all at use in YEARS. I'd suggest going through the app and ordering food so you can just go straight to your seat & it be delivered to you. Staff- Don't expect staff to know much, everyone is in high school or just getting out of HS that works here. You ask 1 person a question, they'll point you to another person & so on. read more

We came for a late night showing of Top Gun, and while the movie itself was enjoyable, the rest of the experience was lackluster. The biggest ding was that the theater room we saw the movie in was extremely warm. For a two hour movie, the seats became uncomfortable really quickly. I ended up having to refill my slushy four times throughout the movie because I kept drinking it to stay cool. The second issue were the concessions. When we first got in line, there were only two registers open and a few people in line. With the next wave of movie showing coming up, the line grew pretty quickly, but they still only had two registers open when there were other employees available to open another register. It was only until someone in line mentioned to manager the long line and the amount of time it was taking to get customers orders, that they quickly opened up two additional registers. I'm hopeful this experience was an outlier, but I definitely would like to visit this movie theater again to see what the experience is when everything is running smoothly. It was nice otherwise, outside the two issues we experienced. read more

The theater was nice and spacious. The location was clean within the theater and outside of the theater. The restrooms were well stocked and clean. The food/beverage service was a little slow as it was a Saturday and a number of people were there and not enough workers. I waited about 5 minutes to place my order. The popcorn was good as was the slushie. I also enjoyed the free refill on my soda. All in all, I enjoyed the theater and the movie. read more

Not truly a dine-in theater. Kid at the counter was less than pleased to be at work. You have to order at one counter for food and snacks AND a separate place for Alc beverages. They do bring you the food to your seats but we were expecting the full dine-in experience. If this is what you're wanting- go to Flix Brewhouse or Cut Cinemark in Frisco. read more

This was the worst. I looked for dine in movies and this came up with great advertisement with delicious food and drinks. The bar isn't open, the kitchen isn't open... and we spent $25 on a coke and iced and popcorn. VERY DISAPPOINTED. Poor advertising and hungry kids makes for a great movie experience read more

I never thought I'd be disappointed in a movie theater! -- Broken recliners -- Food selections were limited due to supply -- Not clean I will not be visiting this location ever again. read more

At the Frisco, TX Stonebriar location at 10:05 on Saturday and our movie starts at 10, theatre was not even open. There is a crowd of employees and customers that are not able to get in because no managers showed up . This is a terrible way to run a business. Update: came in to get my refund from Sat, theatre is closed and no reason why posted anywhere. We are done with AMC for good. read more

AMC DINE-IN Stonebriar 24 - Dinner Theater Near Me - Frisco, Texas

If I could give a zero for a rating I would. It is terrible that a movie theater would offer a film and not play it. We sat in auditorium. 13 and patiently waited for the movie The Miracle Club. It never came on and management' couldn't take 5 minutes out of their busy schedule to notify the audience. The theater was gross with food residue and smelled like vomit. The seats do not recline and it is not a true dine in theater. The manager on duty couldn't offer anything good to the problem. If you use apple wallet to pay for tickets you are screwed. You loose your money and can only get a pass or gift card. If you pay with fandgo you will not get your service fee back. AMC if people want to see spiritual movies they should be allowed. Stop turning the AC off in these theaters and starting cleaning them properly. Your team member are not competent and are emotionally unintelligent. Stop reading from a script when there isn't a a problem. Put on your thinking cap and let people make good decisions. As a business owner is it your job to be trustworthy and have good morals. read more

Never again!!!!! Took my sexy boo to see Elvis. The theater had to be at least 85 degrees. Not wanting to cause a fuss we tolerated it thinking it would get better but it never did. My boo spoke with a manager who appeared to have just graduated from high school. His remedy??? He offered her a drink of water!!!! By the end of the movie my woman almost fainted. Pro tip -- steer clear of any movie theaters in malls. They are a magnet for 19 year old "managers" who spend more time seeking out potential sexual partners than ensuring the theater is clean and comfortable. Too many other movie theater options in Frisco. read more

False Advertising "Dine-in". It's a regular movie theatre where if you order an entree at the counter they will bring it to your seat! If you just want to see a movie then fine but don't come expecting to enjoy a great dinner or lunch with your movie. Otherwise the movie part went just fine. read more

Worst movie experience. Floors were dirty, some popcorn kernels were burnt, movie haven't started, and restroom had multiple clogged sinks. Feels like there's nobody working here. Wouldn't come back to this theater. So sad for such a great location. Hope they change management read more

Worst theater ever in a nice mall, so hot inside the theater drove all this way from Fort Worth and just put up with sweating it out, also they delivered our food 25 min late showing was at 5:20 pm and food was supposed to be delivered at 5:30pm and didn't get it till about 6:00pm, won't come here again unless you want to sweat and get bad service. read more

Avoid this place if you can. Overpriced food and understaffed. We had the displeasure of going here to have a date night. We mistakenly ordered food ahead to be ready for when our movie started. 20+ mins in we noticed our food wasn't delivered. When I went to check on the food there were a ton of orders just sitting under a heating lamp on a counter. Finally when my order was found they handed me a plate and expected me to walk back to the theater with a open plate of food. I had to ask for a to go box. When I touched the food it was lukewarm. In order for my food to be made fresh I had to request a manager which caused me to miss more of my movie. I won't be back... we spend too much money to have to deal with this and then have to clean up our own seats as the theater was completely dirty. read more

This is NOT A DINE-IN!!! You show up 30 min early to stand in line to order from the counter and STILL arrive late for your movie. 16$ chicken tenders and a ridiculous system. Never ever again! No way around it. If you want a coke it's a 45 min wait!! 3 cashiers w the line around the corner. Ridiculous!!!! Can't say enough and only came to this one because Tolkien is not playing anywhere else. read more

AMC DINE-IN Stonebriar 24 - FILTHY!!! - Dinner Theater Near Me - Frisco, Texas

Worst experience by buying online tickets from AMC's website. Paid $5.25 convenience fee to buy 3 tickets online. Many seats wouldn't recline and we're surged from a power outage. The theater continued to see seats even after knowing their seats were not reclining. I asked for my refund but they couldn't refund my convenience fee because I bought it online and not onsite. The teenager had no clue what to do to refund my money because corporate doesn't give him an option to refund my entire purchase cost. Just absolutely horrible experience and would never come to AMC to watch a movie!!! Food quality was just so bad and quantity was way too less for the complete ripoff price. Please boycott this movie theater and hope they learn a lesson from very upset and unhappy customers. read more

AMC has been late to the game and they joined with a whimper. Let's start with the new luxury lounge seating: AMC offers very narrow seats with a lean back angle that may or may not be a few degrees more than Cinemark's. My biggest complaint is how small the seating is. Merely shifting slightly caused me to accidentally hit the recline control buttons (which is annoying to everyone when your seat whirrs mid-movie) and I am not a big person by any means. The seat itself is slightly more comfortable (softer) than Cinemark's. The best reclining luxury seats around can be found at Moviehouse Eatery - large reclining angle, comfortable, and wide enough for wiggle room/a large person. Now, the food: It was served fairly quickly (by the end of trailers) and it was hot. I watched a 2+hr movie and at the end of it, my stomach was feeling funny. There was a piece of lettuce in my burger that chewed like paper. After the movie, I inspected it to see if I had accidentally bit off the burger wrapper, but no, it was a piece of lettuce. The bacon ranch flavor was fine, but the burger patty was dry. The fries were amazing. They were fried to perfection and well salted. They also serve the fries with a small container of ketchup. The flatbread pizza tasted a little better than Totino's. My complaint for the flatbread is that it is not worth $13. Change that to $5 and I would be satisfied. Don't forget there is a $1 delivery fee for each order, so they're not losing money anywhere. Now let's go back to the ordering process: you have to stand in the concessions line. I watched a matinee showing so no one was there, but good luck to you on a weekend opening night. Have proof of your auditorium and seat ready so you don't hold up the line. I had a ticket link sent to my phone, but that's useless here. You will have to pull up your order confirmation email if you purchased your ticket online. Since I suppose the line is usually long, you will probably have enough time to watch the annoying menu screen flip back and forth 20+ times, but again, there was no line for me, so I had to wait for the screen to flip back and forth to see the cost of whatever item I was considering. I eventually figured out that just about everything costs $13. Why not just put the cost on your paper menu, AMC? If you plan on changing your prices often, then at least have two separate monitors - one held at the regular concessions screen and the other at the meal menu screen. The paper menus are counterintuitive because it looks like you're supposed to fill something out, but they provide no pen or pencil for you to do that until you get to the counter - a poor design that is sure to hold up the line. You don't have to fill anything out unless you want to customize your meal. Also, I can't stress enough how annoying it was to not have the price just printed on the menu. Overall, I would continue to patronize Moviehouse Eatery - better food at lower prices, better experience for about the same total price. The only thing that costs more at Moviehouse is tip, but I appreciate the convenience of ordering from my big, comfortable seat and having a menu that includes the price, so it's money well spent. I gave my one star experience two stars because I believe AMC is taking this seriously, and because the dine-in is still so new, they still have opportunities to improve. read more

AMC DINE-IN Stonebriar 24 - Flatbread Pizza $13, 10/23/18 - Dinner Theater Near Me - Frisco, Texas

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I never leave a review but this place is just disgusting. Not sure if they're short staffed or what. The place is a mess. Had to go ask for someone to clean off my seat table from someone who ate in it last. Trash was overflowing and cup lids and straws on the ground in front of the soda machines. Bathroom trash overflowing with paper towels. The staff almost seem annoyed when you ask them something. Just overall for what you pay to eat and watch a movie I feel like it should have better standards. Cinemark is cheaper but is always clean. Not a good experience and not sure I'll be returning. read more

AMC DINE-IN Stonebriar 24 - Dinner Theater Near Me - Frisco, Texas

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We came to this theater to catch two movies. We went to order food and was told the kitchen wasn't opened but to come back in an hour or two. We went back after movie one. It was now 12:20. Was told to come back in an hour or two. We left to grab a quick bite. We came back at 1pm to see the kitchen open. We got to our seats to see the theater had not been attended to. Our seats had food in them. Now I know AMC is not safe. With the COVID surge, they should be wiping down seats and trays between movies. Scary. read more

2nd time going to this theatre and there won't be a third time back! Manager is rude and refused to refund my tickets due to the movie not showing the 3D correctly (they had the lenses wrong!). Pretty much told me I was stupid even though others complained! Theater is always hot and chairs suck! read more

This theater is a joke! Came to movies expecting some candy and drink, they had like 2 candy selections out. I also ordered a chocolate milkshake which was $9.00 which is so over priced. The lady ask for my seat number and I asked why?, she said we bring it to you and I said I will wait for it, since my movie didn't start for another 20 minutes but she said it was company policy we bring it to you. Which they also charge you an extra $1 just to bring it to you. So it end up being a $10 milkshake. Not to mention the bathroom smell terrible and there was a ton of trash left in my seat when I got to my seat. read more

DO NOT DO IT!!!! IT SUCKS!!! Concessions line is so long you will miss the movie. Staff doesn't care. Theaters so freaking hot it is uncomfortable. Over priced, dirty, worst experience ever in a movie theater. Bring your own food and drink because whatever you order will not be delivered before the movie is over!! read more

If they had no stars. I would have DEFINITELY gave them -5. Dine-in???? No. You have to stand in a line that's ridiculously long. My movie started at 8:00 pm. I stood in like for 30 minutes. On top of that, I asked how long was the wait for food, to my surprise AN HOUR WAIT. So instead I got a large popcorn and a large drink (THE COMBO). I asked if the refill was free, the cashier said yes. I then asked do I have to come BACK DOWN to get my refill. She answered yes. So what's the point of DINE IN??? Fast forward to me needing my refill, I walked to the hall ask for my FREE REFILL to only be told OTS FOR STUB HUB HOLDERS ONLY. I told the lady that I was NEVER TOLD THAT. NOTHING WAS DONE and she just stood there. NOTHING IS DINE IN AND THE LINES FOR FOOD AS LONG AS THE WAIT IS NOT WORTH THE $100+ dollars I just spent. WORST THEATERS EVER!!!!!!! read more

**FOOD POISONING ALERT** If it were possible to give this movie theater less than one star I would do it. And let me say I never give one star reviews. This place was horribly understaffed and it was dirty. When we arrived in the movie theater we thought we had a lot of other guests that had yet to arrive because there were dirty and used food containers everywhere. Come to find out they were just empty and left over from the last set of moviegoers. You can tell the staff members are nice and they do the best that they can do. This is not their fault. Management is not properly training their employees and they are horribly mismanaging this movie theater. To top everything off we got food poisoning from their burger. Our whole weekend is now a wash and we can't even get in touch with the movie theater in order to file a complaint or even notify them that their kitchen is producing food poisoning. DEFINITELY WOULD NOT RECOMMEND!!! read more

AMC Movie theater in Stonebrier Mall is dirty, has limited air conditioning, and is outdated. The air quality is really bad, hot and stuffy. When doors open popcorn is still on the floor from the previous night along with questionable brown blotches on the escalator. read more

The busiest movie day of the year, and no preparation - very poor planning, management!! Two people working the registers at concession. 45 minutes in line. Coke machines not working. No hot dogs. Men's room FULL of paper towels over-flowing the trash. Get your head in the game, guys!! There are MANY more theaters out here!! read more

Can you employ enough staff to clean please??? Bathrooms are out of towels.:: vents in bathrooms look like they have not been cleaned since 2000 Tables in our movie were sticky... ALL OF THEM Seriously attention to detail would be nice i come here a lot! read more

I wish I had checked Yelp before going to this theater! Arrived. Tried to check in for my prepaid tickets. Employees saw we were struggling to get it to work and literally went to other side of checkin desk to avoid helping Go to women's restrooms. Had to look in 5 different stalls before I found one that locked One handicap stall for wheelchair access was empty and locked. Thank goodness I didn't have my mother with us Go to sit in purchased seats and they didn't recline which I needed for my broken foot No button on seats to call anyone so my son went and got 3 employees who "fixed" while making me stand and wait instead of offering a different seating. When they put them back down my chair wobbled horribly. I had to ask to sit somewhere else Went to order 2 large cokes online found out it cost $20 where as it cost almost $15 to get it ourselves at concession stand where rude people where "working" Do not go here read more

This review is specific to our IMAX theater #17 experience. We spent approximately 65.00 for 2 tickets and snacks for a 12:15pm showing of Avatar. We were given dirty 3D glasses from a bin to start. The lights were up when we went in and we could clearly see how old and age dirty the floors/seats were. We were expecting the new reclining seats and tables other theaters in the same movie house now have with cheaper matinee prices, no. We almost didn't want to sit in the seats they were so gross. I ended up ruining my pants because my popcorn HAD to be on my lap in the cheap bag they use and popcorn grease seeped onto them. The cup holders were caked with dried gunk. The movie was great 1 star but for what we spent for the experience it was a filthy, cramped, uncomfortable disappointment. The only good thing about the outing and what the 2nd star is for was the kid behind the concession counter. He was polite, genuinely nice, chatted about the film with us for a minute and was in general a positive in an otherwise dismal situation. read more

My seat was not working so I told them . I went back to the room . I wait for the person that is gonna solve the problem But no one went. So I made the second complain and I talked with the manager , the manager this time walked with me and fixed the problem. But I lost the trailers , the food was cold when they finished fixing my seat. And my order was not complete . Nobody cares in that place . It is no cheap and the customer service is awful don't go there. read more

That was the dirtiest cinema I've ever been in the tray table in the theater was disgusting and the bathrooms were a mess no one cares about this theater I don't know how they are in business I had to clean off both our tray tables read more

This place sucks! Long lines at the concession with only two people working the register! The have a bypass line for "special" members. Really! This is not Disney World! I dislike places like this that create social divisions and specialism. You will not get my dollar again! I feel sorry for the 2 cashiers handling grumpy customers like me when I final make it to the front. It is not their fault. It is poor management of crowd control. Let me correct myself, it is horrible management of crowd control. read more

They're so understaffed in the snack bar, it literally take 30 min to buy something. Make sure you arrive with plenty of time. read more

Kids under 10 years old cannot see over the walls behind each row and they do not have booster seats. They ran out of popcorn and have terrible customer service. Stick with Studio Movie Grill and Cinemark. read more

My friend and I had bought tickets to see 2 movies and the whole experience was horrible. Not only was the theatre hot due to some AC issue, per a note on the theatre door, "due to recent weather" but I had to go find someone to clean the theatre because it was filthy about 20 minutes before the movie was suppose to start. Three girls went into the theatre to clean it but came out less than a minute later without doing anything. We had to sit in different seats because the ones we had purchased were FILTHY. The other ones weren't much better though. We had time between movies so decided to go downstairs in the mall where it was cooler and had decided to get Icee's when we went back up for the second movie because they would be really cold and i was going to buy a hotdog. Not so much. Not only were the Icee machines not working but they didn't have any hotdogs to purchase. I've been to this theatre before and had a good experience but this was just horrible from the beginning. Not sure if they have new management or what but I won't EVER be going back to this theatre again. read more