A wonderful and amazing business. Expertise combined with graciousness…read more I brought in two clocks. One I had acquired about 40 years ago in downtown Chicago and the other a relatively cheap clock of which I was very fond. It turned out that there was nothing wrong with the older clock (please don't ask me to explain my stupidity) but the gentleman pictured cleaned it and told me all about its history. I was able to take it home immediately and he charged me a grand total of $8 for that very kind service. The other was a much more modern clock, one of four that I owned. It actually needed Far more work. Again, he explained its history. I received a call that I could pick up the second clock and a young gentleman whose family has been involved in the business met me with charm and graciousness. Both clocks are now perfect (and spotless). It almost makes me want to break a clock. This was a wonderful experience.

Fix my cuckoo clock in a timely manner, price was very good, and he educated me on how to care and…read moretransport my clock. Awesome business

It has been awhile but I still look with great affection on the Liberty clock on our mantel,…read moreoriginally from my grandfather. It had been stored away for twenty years but Tick-Tock got it back into excellent shape. And even more they were able to sub-contract having the clock refinished to get rid of some terrible treatments that had been applied to the surface.

My grandmother's Ridgeway Clock (with the bing bong chimes) wasn't responding to lubrication…read moreanymore. It would just stop after around 15 minutes. This dates to the late 1960's or early 1970's. We ran into Tick-Tock at the Oregon (city) Market, which is held at the High School. I ran home, packed up my clock and brought it to them. Then came the call - it would be until July before he could get to it, but knew what was wrong - the bearings were all worn out. The guy who does the work was trained by the experts years ago to work on clocks like this, so we waited the 4 months for the call. We finally got it, and picked up the clock. Some tips: If you are going to ship your clock, use plastic bags from grocery stores to immobilize the mechanism / chains. This doesn't leave any residue behind (like the foam I used, which had to be cleaned off). Bring everything - the owner ran our clock for 2 weeks after he repaired it to make sure it would work when we got it home. The clock was packed well, the weights were double-wrapped in foam and bubble wrap, and the pendulum was encased in cardboard to prevent it from being damaged. The owner even included a small level (which I used and my clock was level). It's been running perfectly for 6 hours so I'm sure he's got it fixed and fixed correctly. It's also quieter than it was before, which I guess is because the bearings are all new and lubed properly. The repair person provided a card with a 2 year lubrication frequency as well. The price was exactly what was agreed to. No complaints, and I'm glad to have my grandmother's clock working again in my home. It sounds so nice. Now to address some comments: What clock repair place doesn't carry spare parts? A sane one. Do you understand how many different clocks there are in the world? Millions. Knowing where to find the parts is important, keeping parts on hand for even the most common clocks would take a huge warehouse and millions of dollars. I work on arcade games and pinball machines. I have 5 boxes of parts, so far I have been able to use 2 chips out of a $1000 inventory. Is that wise? Nope. Why does it take so long? Because this isn't McDonalds. It's a one or two person shop, and they work on stuff as it comes in. Ask up front, if you don't like the wait, go somewhere else.

I highly recommend The Clockman (Mundelein). Ceasar came to the house, was phenomenal. Had the…read moreclock chiming in under 20 min. He was very clean when he worked, very considerate, and you can tell he has a passion for the trade. He is Extremely knowledgeable about my clock, and had the grandfather clock working and finished in under 30 min. To hear the clock chime once again, just brought a huge smile to my face. He cleaned it up nice and pretty, oiled it well in all the right spots and I have a couple of clocks that he is going to definitely look at. Just a phenomenal guy who is without question honest as they come and incredibly talented at his craft. Give him a call, you won't regret it not one bit. Highly highly recommend!!!

At first Cesar was responsive. And then getting an appointment became impossible. He would…read morepromise to get back to me and never did. Finally, he just ignored my calls. I found another firm that was quick to respond and did the job. I would not recommend The Clockman.

American Black Forest Clocks provided friendly and knowledgeable service for our grandfather clockread more

Absolutely horrible service. I dropped off my clock to have it repaired and I was told it would…read moretake 2 weeks. After 2 weeks I went to pick it up during the posted business hours and no one was there. I called the phone number and I heard a message that tells you they're not there, and to not leave a message. I tried calling several times during the day, and no one picked up until about 15 minutes before the posted closing time. I told him what I was looking for, and was told that he had not gotten to it yet, and to try again next week. I advised him that I wanted to pick up the clock and take it somewhere else, and asked if he would be there the next day, which he said that he would. I am now sitting outside of the store during the posted business hours, and once again no one is here. How can they run a business this way? I rarely write reviews, but if you need to get your clock repaired avoid this place at all costs.

Great company to do business with. Very knowledgeable and competent. Fair priced, courteous and…read morereally the kind of people you would trust to get the job done.

Great Service!…read more Master Clock Maker Cesar Lorca came out exactly when he said he would and not only took care of my 40 year old Howard Miller grandfather clock but repaired a 100 year old Sessions WINLOCK Tambour Chiming 8 Day Clock as well. I highly recommend Halim Time & Glass Museum Clock Repair to anyone in need of the services of a Master Clock Maker.

My 17 year old son was taken advantage of by this shop, He brought a wristwatch to the shop because…read morethe battery was dead and he was sold a service of $300.00 to fix a watch that was not even worth $50.00. The business owner demanded a $20.00 deposit from him at the time of drop off. When I heard of this I went to the shop the next day to tell them not to proceed. The shop returned the watch but they refused to return the $20.00 deposit.

Roman the owner has worked on several of my watches and did an did an excellent job. He is also…read morefairy priced.

This place specializes in repairing television sets. However, they do more than just that. I had…read morean old antique clock that stopped working a few months ago and I took it here. They repaired it for me and now it works just fine!

Vlad is an expert! He's honest and knows his craft! 100% trust him and his work! He just replaced…read moremy Ebel battery & cleaned it!

I brought in my watch because I had dropped it and the back popped off. I looked up some youtube…read morevideos and couldn't get it back on myself, so I brought it to the watch doctor. He reattached it for me in a few seconds. He refused to charge me as well. This is the second time I've come in for help with my watches and I will always recommend this place. Thank you, watch doctor!