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Rock Honda

2.8 (1.4k reviews)
Closed 9:00 am - 9:00 pm

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Eldest sons new 2026 honda passport
Tina H.

Our eldest sons van started to show signs of getting ready to breakdown. So we decided that it was best to get a new ride. He talked with its either Fready or Frankie and told him we'd be there on Friday or Saturday. We showed up Saturday. We we're greeted by a friendly welcoming gentleman named Moe. He took my son for a test drive as my son knew exactly what he wanted. A 2026 honda passport. He liked how it drove and already loved the looked. So Moe took us into the sale bungalows as Rock Honda is under renovations. Moe was very welcoming, kind, and curious. Moe then took us to meet Fready or its Frankie. (I'm horrible with names) lol Fready or Frankie was doing the credit check and helping run the #'s. There was another older man but to be honest he wasn't my favorite as he kept trying to sneak in more charges. Saying that the wheels, tires, mats, and ext..Weren't included in price. That's why I took off one star as they shouldn't try to screw people over. Your already going make a big sale. Don't try to take advantage even more! As we had already confirmed the price on the vehicle and that it indeed included all the extras. I had to be blunt and say if they weren't gonna honor that price we'd be going elsewhere. Fready or Frankie jumped in and said he'd make it right. As we we're getting frustrated. We already were anticipating them trying to up sale as that's what happens at all dealerships. We just appreciate Freddy or Frankie understanding that we had a set # and we weren't going over it. We finally agreed on a price and then Fready orFrankie took us over to the finance bungalow. We met a nice young man who helped us. Im so sorry I forgot his name as he was awesome. If it wasn't for Fready or Frankie, Moe and the young man in finance dept. We would have left. Overall it was a good experience. Son is super happy which makes us happy. Thank you Fready or Frankie, Moe, and the young man in the finance department.

I came in with my dad to look at a 2018 jeep wrangler sport s and ended up loving it! out the door price was gonna be $19,000 but we were able to negotiate it down to $17,500 with the help of Sam and amid! Freddy helped finalize the deal! Love my new jeep! I'm so beyond happy with it :)

2026 CRV
Rolando P.

I bought my 2026 CRV Sport at this dealer and let me tell you the process was very simple and easy I went to the online sales and picked the CRV and color I wanted then I showed up at the dealer and ended up getting the CRV with a nice included paint package and security system and today I received a complimentary A1 service! Matt was the service person, he was friendly and helpful! Thank YOU Rock Honda! Yes come and get your new car here!!!

Door is flush
Des T.

I only come here because of my service plan, like clockwork the same thing always happens. I decided to try a Thursday for a service appt. Work half day to ease the blow, appt time 1pm arrive 1245 wait till 115 for the service advisor to help me. He of course tries to upsell me, then tells me a couple of hours for a oil change. I ask what is the point of an appt if you wait 30 mins for check in and then a couple of hours. Not to mention the lack of urgency of the staff. One female advisor chilling on her phone no worries in the world. The others move at a snails pace, the fact that each time I come in a whole new set of advisors. I only seen 2 familar faces from my 6 years of coming here. Once my service plan is done I am switching dealerships! Do better Honda, and not to mention my radio still doesn't work and that's been since before my warranty ended they fixed it several times and blamed Honda manufacturing. And when making appt you indicate you are a waiter and they still lag!!! There is no such thing as EXPRESS SERVICE HERE!! 4 hour wait time for a simple oil change! Do Better

Because of this car purchase, I deeply regret choosing this vehicle. I bought a brand new 2023 Honda CR-V Hybrid, and after only two years the engine has started to shake, which is extremely concerning for a newer car. On top of that, the lane assist system has begun glitching and works inconsistently, creating safety concerns. I also constantly receive USB error messages that have never been fully resolved. What makes this experience even more frustrating is that I purchased the extended warranty expecting peace of mind, but it now feels like a scam. Issues continue to come up, yet getting meaningful support or solutions has been difficult and disappointing. I expected reliability, quality, and long term value from Honda, but my experience has been the opposite. I would strongly caution others to do thorough research and ask hard questions before purchasing this vehicle or the extended warranty.

My baby going in for under hood harness & head gasket.

Raymond has been a pleasure to work with. Professional, compassionate, and empathetic. After taking my car with so many mechanics I decided to take it to Rock Honda in Fontana. Cost an arm and a leg, but can't go wrong with Representative Raymond, the mechanic, and Honda parts. They figured out what was wrong with the car after unnecessary waste of money with other mechanics. Place is always nice and neat, free , and coffee. Thank you and Happy Holidays & ! 10 for Raymond! Thank you and God bless you.

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2 months ago

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7 months ago

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6 months ago

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5 months ago

The wait at the Parts department. It's worse than the DMV. They take forever and they have one Parts employee working on the Weekends,

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11 months ago

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7 months ago

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4 months ago

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9 months ago

Love it here they always help and are so kind. Seem to get my car done quick and have no problems helping me !

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Review Highlights - Rock Honda

Staff of Rock Honda were entirely helpful and gave the best car buying experience I have ever had.

Mentioned in 28 reviews

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it's always stressful bringing your car in service anywhere. Freddy really made my experience…read morecompletely stress free. He checked me in. Told me exactly what they were doing and how long it would take and he was spot on. I really appreciate the efforts of Freddy and the service department. And i appreciate the cool waiting room with complimentary drinks and snacks. And a complimentary car wash. How nice is that? Thank you Fontana Hyundai. :)

Be very careful shopping here…read more First, when we located the car that was advertised for sale online, the sales guy (Daniel?) said that car wasn't the same one. BUT I checked the VINs, which matched, and he backtracked saying he was new and didn't know. Second, the prices advertised online are not what you will actually pay. The dealership adds thousands in "dealer accessories" that were already installed (original sticker in glove box!) leaving you no real choice but to pay for them. This inflated our out-the-door pricing dramatically. Example: 2025 Hyundai Elantra SEL Sport (Intense Blue) * Internet listed price: $17,938 * Out-the-door: $24,350 * Original sticker listed the features now being "added on" by the dealer That's a dramatic increase and feels like classic bait-and-switch tactics. McKinley Grant was aggressive and apparently did not want to sell a single car to us that day. (We later bought two cars at Norm Reeves Hyundai in Cerritos!) On top of that, this nearly new vehicle had a faulty seatbelt--a serious safety issue and probably illegal to sell. A car with known defects should not even be offered for sale until fixed which was not offered. This experience felt dishonest and unsafe. Further to that, one of the staff started photographing the car and discussed within earshot of everyone that the car was sold over the phone. Very deceptive. I would strongly advise shopping elsewhere. Should've checked Yelp beforehand as this seems to be a pattern. By contrast, I visited Norm Reeves Hyundai in Cerritos. Check my review. Not only did they sell me the car listed on the internet for the actual price, I decided to buy a second car in the same transaction.

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I normally don't leave negative reviews, but after nearly a month without my vehicle, I'm extremely…read moredisappointed with the communication from the service department. I dropped off my 2018 Chevy Volt on June 17 for a high-voltage battery repair. Timeline: * June 17: Dropped off my vehicle. * June 19: Called the dealership to let them know I would be on a cruise with limited or no cell service, so if my vehicle was ready during that time, I didn't want them to think I was ignoring their calls. * June 25: I received a text stating that the required battery module had arrived, my vehicle was back in rotation for installation, and it would "hopefully" be ready by Thursday or Friday. * July 3: Called for an update. * July 8: Called again for another update. * July 14: Called multiple times, left a voicemail requesting a callback, but never received one. * July 16: Called again, was transferred to my service advisor, left another voicemail, and again received no callback. As of today, my car has been at the dealership for 29 days, and the battery module has reportedly been there for about three weeks. I completely understand that EV repairs require specialized technicians, and I was told they only have two certified EV technicians. I can be patient with the repair itself. What has been frustrating is the lack of communication and the repeated promises that the car would be ready "next week." Each week I have had to call for an update myself, and my voicemails have gone unanswered.

Rock Honda - car_dealers - Updated July 2026

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