Excellent customer service. Since after all their storages are not inside a building, I would…read morerecommend coming here if your things are properly stored in sealed plastic bins to prevent weather moisture damage. With that said I haven't stored anything here yet, but this was one of the top 3 places I've considered. The reason why I am deciding on another facility it's due to it being closer to where my things are and that I'm unsure what I'll be storing for now so I'll need my first time place to be indoor. And are buy those moisture absorbing stuff. With that said I might come back once I have everything figured out and this may be the second storage place I would use if they still have fair prices by the time I'm moving out of my first choice. Thanks for giving me the tour even in the rain and close to your closing time.

Container leaking or a lot of condensation builds up Staff…read moreget wet That's not what you expect to see inside the storage facility

I just moved in my stuff to the 4x4x4 space, which feels roomier than what I expected. Phew it…read moreturns out I did better at not buying stuff in the recent years. Linda was very helpful throughout my move-in experience. I also felt they charge very reasonably for locks, zero move-in cost etc. I don't need access to my storage space so their hours work fine, but seems like that's a sticking point for a lot of people.

This is a response to the owner's (Sherman's) comment to my review…read more IT's true that the staff is very nice there, however, I was NEVER told that 'some of the units leak' or offered a plastic sheet to cover any items. Only until I discovered the leak and the damage had been done, did anyone 'admit' to the leaks. Apologies are nice, but nothing can give me back the heirlooms that were ruined! Just beware if you rent there. Furthermore, it wasn't condensation (my things were not touching the walls, but a true leak in the seam of the roof. Sorry, Sherman.

When I joined I asked if they have 24 hour access, as advertised on their website. This is…read moreimportant to my business because several times a month I need to pick things up at 5-6 AM and drop off after 11PM. I was assured they did. I was told that I could pick up a key on my next visit after joining. I tried knocking on the office door the next time I came in - nothing. I called and was told that I would have to come between 9 am and 11 am to get the key. The next week I did come at 10:15. Still nobody in. Finally today after calling three times with no answer, I was told that they are no longer giving out keys for afyer hours access, and are closing at 8pm. I dont mind that they close early, thats honestly what most storage units do. But I was clear when i joined that I was joining them specifically for 24 hour access, which i need for my business. They lied. Repetedly. Im out at the end of the month.

Probably the best deal in terms of storage in San Francisco. It's located on the far side of Cesar…read moreChavez, in an industrial area of SF. The price is affordable for San Francisco and the place is 'rich' in terms of personality. Dennis is a character and I've held my storage spot for a number of years and I plan to continue.

Clean, well lit, good staff. Security cameras. Good price. I'm glad I found this storage facility.read more

I recently moved to the Bay Area, and was in need of some extra space as the apartment we have…read moredoesn't have storage. I have tried the national rental spaces before and was unhappy with the service and having to go up multiple floors. This place is great it looks like it is family owned and is all a single story. This makes moving in and out very easy. The prices were also great way lower then the national places. I would happily recommend them and will be back if I ever need more space. Thanks

Pros: 24/7 access…read moreSecure Drive-up access Cons: MOLDY I put items in storage here when I was moving out of an apartment in SF and had to stay in temporary housing for a few weeks, which turned into a few months while settling into my new place. When I moved into this and another unit, there was a musty smell that was a dead giveaway there was mold. So I stored everything I could in airtight / water-tight containers. Obviously I couldn't protect my bike and a few other large items, so before the rains started in October, I stopped by my unit to throw tarps over the other large items. I took photos every time I visited my unit just in case anything happened (theft, damage, etc.) When I went to clean out my unit 2.5 mo later, the bike, a storage box that had a textured surface, and all of the tarps had to be thrown away because they were covered with mold. I have been recovering from exposure to toxic mold that made me extremely ill, so I am still to sensitive to even be handling such items. At least the bike got plenty of use before this storage unit rendered it hazardous to my health. So while you will gain convenience in accessing your items whenever you want, the converted shipping containers have leaks and mold. Plan accordingly. Three stars for the (seemingly) affordable price and good security.

I stored things for about three months everything was fine until I moved out. It had rained and a…read morebox of my important papers got wet had to have them copied which cost over 45 dollars then my security deposit which was to be mailed out to me I still have not received. It's been 2 weeks They had no problem taking the money but giving it back seems to not be tops on they're priority list. Also my chair was moldy due to rain need to have that cleaned but it's 100 and haven't gotten my deposit back to have it cleaned. So yes 24 hours open but has cost me in the long run. Disappointed.

I had a unit with Pacific Self Storage since 2018 and they were fantastic. A few small rental…read moreincreases over the 7 years I rented from them - but nothing astronomical at all. And I recently had to close out my unit mid-month - and move to another location - and they reimbursed me for the 2 weeks I wouldn't be using the unit. The people in the office are fantastic - this place is a class act and treats their clients with respect and I never had any issue with my unit.

Would be 5 star if open earlier on weekends. I store surfboards there and like to get to the beach…read moreearly on weekends. After 8AM on Saturday and Sunday and I will be waiting a while for a parking space. It would be nice to be able to get to my gear before then.

Gus what this place sold out the property and they will be closing by the first week of April 2022…read moreand didn't notify the manager and the customer until yesterday. Sorry to say that Amanda left about a month ago and I wasn't able to thank her for the work she did. Anyway, I hope she found a better place to work because they didn't even try to place her or offer anything or give her a raise years ago. Blessings, Bob

One star is too many. Had $40k+ worth of items stolen from a unit here and only received an email…read morethat my items might be compromised. Their dismal security was not even taken into account. Should check out tenants better and actually engage with dissatisfied customers. Rest assured I will never be getting a storage unit with them or anyone else ever again

We rented a unit from Storage San Francisco for over 2 years. Let me tell you, storage in SF is…read moreexpensive, but after some shopping around in our area (the Dogpatch) we found that the price per square foot at Storage SF was much lower than anything else we found. We got a great deal on a unit that was on their second floor because there was no elevator. We only had boxes so that wasn't an issue for us. We also loved that there are other businesses operating out of the building, so you never really feel alone. We also liked that if we wanted the guys to open up the back loading dock, we didn't have to park, walk around the building, then walk through the entire building to open up the door- instead you just give the guys a ring and they let you in! When we moved out they were super friendly and made the move out process seamless. Trust me, I was ready for a battle with them, but they called/texted and made sure I was taken care of. THANK YOU STORAGE OF SF (and Josh!)

This place is great, really clean, secure, with super friendly staff…read more However, I believe they are NOT open on Sundays, as per the hours above.