Four Twelve did the front part of our roof in Spring 2020. 18 months later there has been nary a…read moreleak or drop of water! Their crew was fast, polite, and efficient, taking care to rake up stray nails and debris at the end of the job. We plan to call them for the second part of the roof later this month!

Roof replacement had an issue a few years later and didn't honor guarantee. Was given lifetime…read morewarranty then was charged when metal on roof needed to get rebent

A Gift That Keeps on Covering!…read more To have a brand-new roof done right and done well on the home I share with my daughter is absolutely priceless. Charm City Roofing didn't just replace a roof; they gave us a safe haven. Charm City Roofing teamed up with GAF and Green the Church to give me a new roof for my row home. This project was part of a major rebuild for us, and I am forever grateful for their dedication to helping me get it done. The love and care they showed throughout the entire process was noted and deeply appreciated. And it wasn't just for my property, they showed that same respect to my neighbors! When they finished the job, they didn't just clean up my area; they went above and beyond and cleaned up my neighbors' space as well. That level of thoughtfulness is rare. From the owner, Roger, to Cianna in the front office, to Bryan and the incredible team of roofers on site, everyone was magnificent. If you are in the Baltimore area or anywhere else they service in Maryland, I highly recommend Charm City Roofing. They are a magnificent team and God sent.

TL;DR: Poor communication throughout the entire process, poor installation that has caused issues…read moreyears later, subcontractors were used without proper oversight, the job site was left messy, and their mistakes became our financial responsibility I wasn't planning on writing a review because I just wanted to move on from our experience with Charm City Roofing, but unfortunately, our roof continues to cause problems years later. We had a new roof installed by Charm City Roofing at the end of 2023 because the company had excellent reviews and they were reasonable cost. We have a pretty simple duplex so we expected the process to be straightforward. Unfortunately, what should have been an easy roofing project turned into a frustrating and ongoing ordeal that we are still dealing with years later. During the installation, the workers left 20+ roofing nails scattered around our property, with at least half of them near our 2 year old daughter's sandbox. They broke a PVC pipe (sewer backflow pipe) that stuck out of the ground near the house that they later had to come back and fix. Additionally, they cut into the wrong side of our attic while installing solar tunnels that also had to be patched up later due to a lack of communication with workers. We planned to finish our attic in the future and were assured by Darius that a roof exhaust fan would provide sufficient airflow and that soffit ventilation would be "overkill." It was communicated with the company that the attic would be finished in the future, and that we did not expect an exhaust fan to automatically turn it into a livable space. Two months later, we discovered that the underside of the attic roof directly above our daughter's bedroom was now covered in mold due to a lack of air flow. After multiple missed appointments (there were approximately 5 total over the course of the entire ordeal, resulting in wasting at least 3 PTO days) and failed attempts to get someone out to inspect the issue, they finally came to look at it. They then told us we actually would need soffit ventilation and that WE would have to pay to fix the problem. While they were fixing their mistake, the owner informed us that the roof had actually been installed by third party contractors. After correcting those issues, several months later our duplex neighbor noticed water leaking into her closet, something she had never experienced before. She hired another roofer, who found that Charm City Roofing had failed to install proper flashing between the two roofs which required additional repairs. Now, more than two years later, we are still discovering new issues. We are currently getting water leakage near our chimney due to large gaps between the plywood and poor sealing, which we will also now need to fix. Once again we continue to be chasing repairs and trying to correct issues that should have been addressed during the original installation. If you read this far, I think you can see why we don't recommend Charm City Roofing.

Advance Moisture Protection Inc. just completed repairs and applied protection layer to my roof…read more I am very happy with the work they did and gave a great estimate and price. Arrived on time and without any issues. I would recommend to any roof repairs.

I recommend Advance Moisture. I had a roof leak, and requested a quote. The cost was affordable,…read morewith no surprises. The roofers fixed the leak, and didn't leave a mess. The work was done in no time. AMP's staff is friendly and answers your questions.

Michael G who works for this company is the employee of a lifetime. He is thoughtful, smart,…read moreconsiderate, intelligent. Whomever owns this business he is one of a kind! Please realize what a one in a million employee. We deal with all kinds of people coming in and out of our homes. Few if any are like him. Recommend this company highly because of him.

These folks just wasted my time. I called last week to get an estimate on the intallation of a…read morewood core storm door. The receptionist said she would check, and after waiting on the line, she came back and said YES they can install that type of door. We made an appointment for today. A little while ago, the estimator call and said he not sure about a wood core storm door and will have to speak with the project enginner. Apparently the estimator doesn't know the products he sells and he didn't do the preliminary work for my estimate. I told him to cancel. I'm a retired engineer and I would never start a project like that.

Mike replaced our whole roof including the plywood., installed a new vent, and gutters. He was very…read moreresponsive via text and Martin the subcontractor was very communicative and hardworking. The job ended up taking a bit longer than expected (due to all the plywood replacement). The crew did struggle a bit to get started on time, but I'm very happy with the quality of the work which more than makes up for it. All in all they did a great job, there are no leaks, and I've now got a 50 year warranty on the roof and materials.

Outstanding... They gave my family home some roof…read moresecurity... They work with you with payment they are about business get the job done in a timely fashion very professional and we will stay in contact with you and answer the questions.

Tim showed up on time for the estimate but just came to the decision that the front half of my roof…read morewould need to be replaced. He said whatever issue I'm having required some shingles to be removed and they won't do that unless they reinstall ALL of the shingles. All of this was decided by standing on the side walk, looking about three stories up, basically not seeing the true problem. Essentially, they're more interested in replacing than repairing. Which means more money for the company. Did he climb up to said roof to see the problem? No. Did he ask to see the interior where water is actually leaking? No. While this "estimate" only lasted about 5-10 minutes, was it a waste of both of our time? Yes.

I was very pleased with the overall professionalism of this process. The roof work was reviewed,…read morecontract and deposit performed electronically ( which was a fair price) and the work completed successfully. I would recommend this company

Bob guided us throughout the whole process of putting on a torched down rubber roof... he was very…read morefriendly and knowledgeable and the job was done quickly.. his workers were very friendly and did a very good job, they cleaned up everything and hauled it away.. the price was also good... would recommend Bob and Aero Roofing for anyone needing a new roof

We used Aero when we bought our home nearly 26 years ago and had a new roof installed between…read moreChristmas and New Year's. Glad I reached out to them. Doing some work in Harford County I noticed their signs on many lawns in Joppatowne especially. Winter is slow for contractors. I reached out to Aero and they sent their sales guy out to the house, offered architectural shingles at a price not much higher than traditional shingles. They were honest with pricing and had the requisite guarantees on paper. Lumber was high at the time and shingles were about to soar 16%. The rep wasn't lying. A friend in real estate said his contacts couldn't meet Aero's price. The crew did their job. Mostly. Nearly nine months after the job I'm still finding nails and old tar paper around my house. This new roof looks good and will definitely outlast me. I recommend, with few reservations, Aero Contracting.

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.