This is my third or fourth time using AAA Appliance and everytime - they fixed it. It's nice to…read moreknow every few years when something is broken - I can rely on AAA to come out and help me save $$$$. This time it was a water leak coming from my LG refrigerator - Oleg as always was prompt, polite and respectful about my property. He assessed, repaired/replaced and test the part on the spot. I can't say enough.

Alex is always available quickly and very helpful with the repair. He's fast and has fair pricing…read more Not the most chatty guy but I appreciate his focus and get the job done spirit.

Riggs is no longer doing installation of any appliances. We were promised they would, we purchased…read morethrough the another company with the understanding that Riggs would install and now they aren't. Poor customer service and when you call they hang up. They won't even give recommendations. Go somewhere else!

Upon purchasing a new Wolf range and oven from Friedmans Appliances, we were told that Riggs…read moreDistributing would be handling the installation. We had not previously worked with a company like Riggs Distributing, so we didn't know what to expect. On the day of delivery, Juan, Avril and Leo from Riggs Distributing showed up to remove our old range/oven and hood fan and install our new hood fan and Wolf range. Wow! We couldn't be more pleased with the quality of service we received. Their expertise, friendliness, cleanliness and instructions on how to use our new equipment were first class. We even learned how to clean the stainless steel (move the cleaning cloth with the grain of the stainless steel)! If our refrigerator and/or dishwasher need replacement, we now know who we want to install them: Riggs Distributing.

The staff there is extremely helpful and a delight to work with. Delivery was prompt and…read moreprofessional.

Our old GE combo Microwave/Oven broke, so I had to look for a new appliance. I visited multiple…read moreappliance stores in the area, and chose AA Kitchen Appliance because they were the most helpful and responsive. Amy was fantastic to work with, helping us find the perfect replacement for our old oven that had run its course. Instead of a microwave, my wife wanted a combi-steam oven, and Amy helped us select a model based on the features and price range we wanted. It was a pleasure to work with her, and she was always quick to respond to any questions we had along the way. I can only recommend them highly based on our experience.

When we bought our Asko washer, they offered years 3 and 4 of an extended warranty for $75 per…read moreyear. When we tried to sign up, they said, "Wait, we're changing carriers, we'll call you." The call never came. When we called them, it turned out they had gotten out of the warranty business. When I asked them to indemnify us against problems for 2 years for $150, they didn't respond. I had expected old-world honor, but it did not materialize. Not a bad business, but not a notoriously honorable one either. Dr. GJ

New dishwasher installed in August. Atherton Appliance installer claimed one of the two braces…read morewas missing (we suspect he broke it) and I called at least 5 times to get a replacement, each time it was like a new call and nobody ever got back to me. It's December, no brace yet. Go elsewhere.

Luis installed the Wolf 36" gas cooktop at my place. This was the Wolf CG365C/S contemporary…read morecooktop that is different than the regular "drop-in" models. We needed to cut about 3/4" of our granite countertop, and then drill the holes in the front for the knobs. This was a tricky job. Luis did this professionally. Best, he was very careful about dust and noise with granite cutting, and ensured that the kitchen was well covered and cleaned during and after the job. Highly recommend J&L Installs and Luis!

Luis did an excellent job installing our new dishwasher. He was punctual, friendly, and…read moreknowledgeable. His price was also affordable. Gracias Luis!

I was incredibly impressed by the selection at 360 Fitness. They had everything it seemed. From…read moresaunas (yes saunas) to a great selection of ellipticals to weight machines to free weights to everything in between. Person working there was very knowledgeable and helpful. If nothing else you can compare everything to get a sense of what you might prefer.

Was looking for some exercise equipments. I was just browsing around and i was approached by the…read moregentleman named Bobby. He was very knowledgeable about all the equipments. I end up buying one item. But the level of his knowledge was excellent. I highly recommend Bobby to anyone who needs the a person that can get them the right equipments.

It was mid-afternoon on Friday leading into the Memorial Day weekend and the toilet overflowed. Guy…read morewas able to send a plumber over to diagnose the problem. He determined a very old drain line was clogged, likely from tree roots. And on Saturday morning, a crew arrived and proceeded to locate the clogged line, then dig down to find, remove, and replace it. The work appears well done, and on short notice on a holiday weekend. We couldn't be happier, and the toilet is now functioning normally. High marks to Guy Plumbing and their crew!

Wow, these guys are life savers. My house has older plumbing and I needed an oddball size (5/8…read morecompression) for my toilet water supply hose. Ace didn't have it, but convinced me that it was 1/2 compression. It wasn't. Home Depot had nothing. Guy Plumbing was super helpful and had the part I needed in stock. And their prices were great! If you're anywhere on the Peninsula it's worth your time to drive to Menlo Park and visit Guy Plumbing for your plumbing needs.

While I can say the wife of the owner is lovely, the same can not be said for the owner (and if he…read moreis not the owner is at the very least a manager) I had measurements that were given in a diagram, making it very hard to misinterpret. They still managed to mess this up. While I understand mistakes happen, I expect people to at least take ownership of their mistakes. When I asked for them to either replace the glass at no cost (since it was their mistake) or at the very least meet me half way and charge me only for costs, he declined. I was shocked to say the least. I have known other people who had been repeat customers who were getting price gouged at an insane rate. Better to take your business to another place where they value customers and can own their mistakes.

I made an appointment for them to come take measurements so that they could give a quote. Their…read morescheduler offers 10:30a - 11:00a window for them to arrive, and I say that works for me. At 10:35a, I confirm the appointment for the day, and am told they are running a little late. I should have asked for an ETA because they are stil not there by 11:30a, at which point I call again, get voicemail, and get in my car to leave. But then they show up, and when I tell them I was about to leave because they were late, they said the appointment was for 10:30a to 11:00am, to which I agree but I point out they are still 30 minutes late, and they remain unapologetic. We enter the house and measure one window, then I ask them to take off their shoes before going upstairs, and they refuse. I ask why and they say that Insurance won't cover them if they take off their shoes. I ask them if they have plastic booties to cover their boots and they say no. They ask if I have plastic booties, and I do not. They also claim their shoes to be clean, but I feel like it is their responsibility to know that some customers want them to not wear their shoes in their house and to provide booties or take off their shoes. I also start wondering whether the shoes thing is a real issue for them or not -- how much danger is there in measuring windows? They tell me to wait, and they go to their truck and leave. I guess that is their way of "sticking it to me?". I mean, it was pretty clear that this was probably not going to work out, but being late, not owning up to it, not apologizing, and not even talking about or acknowledging a customers wants and desires about something as simple as removing ones shoes is indicative of how unprofessional and rude and unworthy this company is to have my and your business. The year is now 2015. We have ways to communicate about when we are running late, and when we will be places. By call, txt, email, anything really. And if we have disagreements, we should be able to work them out. I'm glad I didn't take my business any further with this provider. Good luck if you actually get into a disagreement with these folks about the actual work being done. Terrible. I will never call these guys again.