I visited for the first time last Saturday afternoon. I desperately needed a cut and low lights,…read moreand Ragan was fabulous! First time there, and she listened to what I wanted and delivered more than I could have imagined. I will be back! Pricing was very fair, and I felt like I was in good hands from start to finish. THANK YOU, Salon 42!! Dianne H.

Christine give me my new favorite hair cut it's layer and also curtain bang…read more Going back soon to get my hair cut again.

Kyra was amazing! Recommended her to my sister right after my appointment. I will be returning!read more

Beat salon in Charlotte! I am VERY particular with my hair and I have trusted Josh with my hair for…read morethe last 6 years...it's 10/10 every time!

I have been going to Jenny for last 6 years for hair cuts and partial balayage. I have seen her…read morebusiness grow because of her passion for hair and environment. She is amazing in choosing what would suit you the most. Most of the time, I go with open mind and ready to take her suggestions, she has always been very helpful. Not only her services are great but she is a beautiful soul. You would immediately connect with her. I would highly recommend Copper Willow Salon and Jenny Fish.

Incredible salon with such talented stylists. Did a complete makeover of my hair from faded grown…read moreout to bright blonde. She took her time and did exactly like I asked

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Super great experience at this place, they took me in as basically a walk-in and completely fixed…read moremy previously damaged hair. It feels so much healthier and looks amazing now. Love this place! :)

I wasn't happy with the haircut--it felt rushed and uneven. My regular stylist later commented on…read morehow inconsistent the cuts were.

Service is quick and easy! Show one picture and he'll make…read moreit alive. Call in advance to make an appointment so you don't get stuck with any surprise waiting time :) Cash only!

Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and…read moreblowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me.

When I first started going to Element 5, I was very happy with my experience. I was working with…read moreBrittney Rubac, who was extremely friendly and gave me flawless haircuts for the first six months. After that, however, the quality of my cuts declined significantly, and I experienced a number of recurring issues. Here are a few of the reasons for my negative review: 1) After the first few visits, Brittney inexplicably stopped shampooing my hair. I do prefer dry cuts, but it's still customary to wash and shampoo the client's hair at the end before blow-drying and styling it. A few times I even reminded her by asking, "Are you going to wash/shampoo my hair?" Unless I reminded her, she simply wouldn't do it. I eventually got tired of having to ask every time and just let it go because it wasn't worth making a big deal out of. 2) Brittney started rushing through my haircuts to the point where they were basically done in 20-30 minutes. I came in late one Thursday evening, and I was literally out of the chair in 20 minutes. When she brought me to the front desk, the receptionist said, "Wow, 20 minutes--that's a new record." Brittney just laughed and said, "I was in the zone!" That really didn't sit well with me because when you're charging top dollar for a haircut (and getting tipped 25%), the last thing you want to hear is someone joking about how quickly they got you out the door. It felt like Brittney's focus had clearly shifted from giving quality cuts to getting through appointments as quickly as possible. I know that she has a long commute home, but spending 20 mins on someone's cut is absurd. 3) Over time, Brittney just genuinely seemed to stop caring about the quality of my haircuts and instead made excuses for shoddy work. Her go-to excuse was that the humidity was affecting how my hair was laying or styling. Once that excuse no longer worked during the winter, she switched to telling me that "your hair is changing." I'm sorry, but my hair did not suddenly change after 6 months, it was the quality of my haircuts that changed. 4) After months of subpar cuts, Brittney gave me another haircut that I wasn't happy with, and I let her know how I felt. Her response was to immediately call the owner and ask that I no longer be serviced at the salon. I'm disappointed that not only did I receive poor haircuts for well over six months, but when I finally expressed my frustration, the solution was simply to stop serving me as a client. I never raised my voice at Brittney, or used foul language, or did anything that could be conceived as inappropriate - I just simply expressed dissatisfaction which Brittney did not want to deal with. Honestly speaking, I don't think Brittney is a bad hairstylist, but I do genuinely think she lacks the experience and attention to detail needed for men's haircuts. The owner even mentioned that men's cuts aren't something Brittney does frequently and that she only sees a handful of male clients per week. if you're looking for a quality men's cut, please avoid Brittney Rubac and this salon.

Best haircut and color ever! I recommend going directly to the owner if you want the best! Staff…read moreis all very nice!

One of the worst salon experiences. The person I was booked with called to ask if I could come in…read more4.5 hours early. I said no since I was working. When I got there, Erin had clearly pawned me off on someone else who was there. The person who I was now supposed to have was actively providing a service to someone else. So they asked a third person to wash my hair. She seemed incredibly nervous. I was told they would throw in an additional service (I think this was to buy time) but don't believe I ever actually got it. Once I get to the chair to blow dry, they put a hair robe on, around the chair, so I'm basically in a straight jacket. It was clear everyone was rushed so someone comes over to help blow dry. She makes a joke that I'm getting "celebrity treatment" - no, you're just trying to hurry this along. The new person who comes to help is going twice as fast, doing larger sections and using 3x as hot of temperature. She helps for about sixty seconds, and leaves my hair wrapped around a brush and leaves. I sat with a brush in my hair for another 5 minutes. Was never asked how I style my hair. She made the decision for me. Whatever was used in my hair, I can't even get my fingers through it. I go to pay and for the 3rd time, the price is different than originally told. When I first went to book it said a blowout was $41. Not STARTING at $41. When I put in my card info and address for billing (for the booking deposit), it seems it realized I was from out of town and kicked up the price $20, now to $61. Found this absurd but needed it done. Now I'm standing at the counter to pay and instead of $51 ($61-$10 deposit), she tells me I owe $53. Terrible start to finish!

I wanted a deep tissue massage. I have a lot of subcutaneous fat. I'm plus size. In order to get to…read moremy muscles, you have to dig in. I spoke with Mare, who's amazing by the way, and she suggested I try Ashiatu massage. I had never heard the term before. "Ashi" means foot. Therefore, it's a barefoot massage that involves using bare feet to apply strokes, assisted stretching the muscles. It's freaking awesome. I'm totally weirded out by feet, but I needed this. It the room looks all BDSMish, but it's totally not. She uses drilled poles to steady herself. I was so apprehensive but excited at the same time. Mare's sweet disposition put me at ease. I really valued my experience because I didn't think about her bare feet. I was relieved and listened to the flute and waves. If you're open and want to try a different type of massage, then this is a viable option. Did I mention they take FSA/HSA, too? Check of their list if serves. It seems they have a host of great medspa offerings such as IV Hydration, Sauna, inferred, and salon services.

Sparkles and Worthy, you guys are amazing. Thanks Sparkles for doing a great job in very little…read moretime. Thanks Worthy for the fantastic job you did on my daughter's hair and for the beauty tips and advice. Not everyone can do my biracial daughter's hair. So your service itself speaks volumes.