Illgar was prompt (he called minutes after leaving message), professional and very reasonable. He…read morehad repaired our dishwasher a couple of years ago. He repaired our refrigerator right away. We'd recommend him for any household appliance repair.

Illgar was at my home twice to repair my LG frig. He first defrosted the refrig back panel where I…read morecould not see the frost building up. He said he an eye on it cus you might need to replace the fan. So he ordered the fan the next day and came immediately to replace the fan. He was on time and a quick worker. He gave me answers to all my questions. Hopefully this will be the last repair on my LG. There have been 4 now.

Washing machine would not empty the water, did the best DIY I could and then made the call…read more Glad I did, super professional and did an amazing job and very fairly priced. Same day service BTW. Absolute legends!

Great communication and extremely reasonable pricing! Our 4-year-old dishwasher needed a repair,…read moreand they came out first thing Friday morning. It turned out they needed an additional part to finish the job, but it arrived incredibly fast. They even offered to come back on Saturday morning to install it at no extra cost. To top it all off, they offer a 6-month warranty on their work. Highly recommend their services!

I've used this company and Jeramie twice now and can definitely recommend him. He seems very…read moreknowledgeable and was very clear about what he felt was best for my appliances. For our washer he even suggested I order the part on eBay so I could get it cheaper. I appreciate him looking out for my wallet. We'll continue to use his services (hopefully not too often ha ha).

Jeriamie was outstanding and did a great job. He actually came a little early and did remomoval and…read moreinstall of wall oven/microwave combo in under an hour. Plus provided helpful tips.

We recently had a problem with our washer/dryer - the dryer wouldn't turn on and would just hum…read morewhen we pressed the start button. A technician came to take a look, and we couldn't have asked for a better one. He was friendly, professional, and incredibly knowledgeable. Within a few minutes of troubleshooting, he determined that the problem was a faulty motor. Since the appliance was still under warranty, the part was ordered, and the technician returned to complete the repair. He worked quickly ( even if it didn't seem that way to him) and everything started working smoothly. His attention to detail and positive attitude made the whole process stress-free. I highly recommend Rus Co HVAc & Appliance Repair for any appliance repair - excellent service from start to finish.

This company sent over a tech by the name of Kin who entered my home with my three minor children…read morewhile no adults were present . I reported this to management and they claim they did nothing wrong . That was in June , I asked for a full refund since the girls are 9 6 and 3 and I never seen this tech perform anything . As of today no refund, a rude employee who claims " she owes me nothing " safety concerns and protocols were violated . Abigail claims she had reversed any charges due to protocol violations , nothing on their part has been done to fix my issue . And my washer still is not fixed ?'!!! Go elsewhere Who enters a house with kids no adults ? Company you owe me my refund on full !!! Do not do business where accountability cannot be taken!!!! Out of line

Very professional, fair, and worked hard to resolve the issue. Stands behind his work and would…read moredefinitely recommend.

Same day service even on New Year's Eve I was able to tell…read moretech code and we both knew it was the drain pump had part in hand when he showed up fixed I less than an hour Highly recommend this service

Our 15 year old front loading washing machine gave us error codes that seemed terminal. But before…read morewe gave up on it we called Nix. They seem to be under new ownership now. At first that made me nervous as my past experiences were so good. But there was no need for disappointment. They came at the scheduled time and were able to confirm what we thought....it was terminal. I could buy a new washer for the price to fix the old one. Our serviceman was clean, professional and kind. We would happily call them again.

I can't say enough good things about this company! Outstanding customer service. Nick is the best…read moreappliance repair technician, I have ever used. I'm beyond impressed and satisfied. Thank You again, Nick.

The freezer door on my Sub-Zero suddenly would not close fully, leaving a gap of less than an…read moreeighth of an inch. I lay on the floor and looked under it, felt behind it, checked the rear of the compartment to see if something had fallen inside, but I could find nothing to keep it from closing. But it would not shut. As anyone who owns a Sub-Zero knows, an alarm sounds when the doors remain open, and there's no way to turn it off. So, every 30 minutes or so, the alarm kicks in. Needless to say, I wanted this fixed promptly and correctly. There are only two certified Sub-Zero repair services in my area. I called one, and the wait was about 10 days. When I called Best Appliance, they were able to send a technician in four days. It was difficult living with the sound of the alarm, but early Monday morning, Dennis arrived on time and immediately assessed a problem he'd seen before. One side of the railings were stuck because of ice. He went in, took the railings on both sides apart and cleared the buildup. There was no ding, ding, ding, ding while he worked or when he finished. He also recommended I buy new railings. They had been updated and improved, he said, and they were much less likely to have this problem. I'd had my Sub-Zero for 10 years, so I took the advice. He installed them two days later. They glide much more smoothly than the ones I previously had. I paid about $650 for parts and labor, and I'm delighted with the value I received. He answered all my questions and gave me a couple of tips that will come in handy. I highly recommend Best Appliance.

Best Appliance Repair was hired by A&A Appliances to replace my Bosch freezer door that was damaged…read morein shipping. Best Appliance did a good job of communicating once the freezer door was at their office. They called several times to make sure the appointment was scheduled. They even called to say they could squeeze me in a day earlier if it worked with my schedule. Their technician, Jay, arrived about 20 minutes after the scheduled appointment block. They took their shoes off before entering. They laid down fabric and things to protect the floor. They finished replacing the door in about 20 minutes. Super efficient!

I contacted Steven with two questions- does his service area include Fair Oaks and does he work on…read moreBlue Star stoves. Unfortunately, Fair Oaks is out of his area - but, he was very familiar with Blue Star stoves and gave me great tips on what was probably wrong and the solution. The factory part was amazingly expensive and not only did he suggest a different solution - he even gave me the part number. Other places I contacted never offered that much help. Topping it off- he didn't make any money from our contact and still took the time to offer his help..

Steven did a great job. Repaired my clothes dryer in about 10 minutes! Very reasonable price. I'll…read morecall them again.