Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

I reached out to Steven to possibly save on my insurance. He was honest, professional, and a great…read moreguy. I would definitely recommend him and give him a chance. Thank you!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

Anita is always super helpful and very responsive. She always ensures that I have all of my…read morequestions answered and also advises me on the best course of action. I would recommend her to anyone I know. Thank you Anita!

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

I heard the state farm office on Mariposa in Altadena near Lake ave…read more was destroyed in the eaton fires; I am sorry to hear that; I visited the STate Farm office but the agent and staff did not seem too friendly; the prices that they quoted to me were excessive and far too high. State Farm is not the same company that it used to be 25 or 40 years ago.

Another great State Farm experience just 3 days after Christmas 2024...my spouse's car was parked…read morein front of our home & was hit by a car & totaled (the driver was not seriously hurt thankfully)...our car was towed away & we rented a car for a few weeks while we looked for a new/used car. John's team reviewed our towing receipt & car rental receipt & we were reimbursed promptly while our totaled lease car was paid off allowing us to find another vehicle. This was mostly processed during the time of the Eaton inferno fire. Thank you John & your team for prompt service!

We've been with Reina's for over 15 years. Since then, we've added two teen drivers and every time…read morewe've needed anything, Reina's rises to the challenge. They are professional and their response time is excellent. Pedro in particular has been our go-to contact for many years now, and he delivers every time. Very easy to talk to and extremely knowledgeable. I highly recommend Reina's.

Vicky Manjarrez with Reina's Insurance has made my decision making very INFORMED on any type of…read morecoverage: car, home, and my rental unit business. Vicky Manjarrez is a professional asset to any company and our family. Freddy Medina.

I can't say enough how great Farmers is, so I'll try and keep this short…read more So my home was affected by the Eaton Canyon disaster and I had some ash and smoke damage in and around the house. I hadn't really thought about going through insurance (I was kind of in a literal fog for a bit), until I got a call from a Farmers rep asking if I was OK and if I needed anything. I asked around and many said it would be a good idea to just go through my insurance to cover any expenses to clean up my home and fix any damages due to the winds and fires. So I called the rep back and said I'd like to go through the process of making a claim. The process was very painless and it was all done online. A couple days later, I got a call from a Farmers adjuster and made an appointment to do an assessment of my home. The adjuster came only a few days after the call, all the way from the East Coast. After spending about an hour or so looking over my home, the adjuster went back, did his report, and sent me digitally a full, detailed assessment of what needed to be done and an estimate of the costs. This whole process took only a week or so to wrap up. This was highly unexpected, as I heard from neighbors and others affected by the fires that their insurance was taking forever and in some cases wouldn't even be able to help due to lack of fire coverage. Farmers and Todd Ma's agency is top shelf and came through when I really needed them. THANK YOU!

I wish I could give six stars. THIS IS THE AGENCY TO GO WITH! Todd turned a VERY stressful…read moresituation into rapid fire results. Todd and his staff go above and beyond to help the client. Efficient, professional, and customer oriented for your insurance needs. I am SO GLAD I found his agency!

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

Daichi Nakagawa responded quickly to my request for an auto insurance quote. He was able to provide…read moreme with a breakdown of coverage in writing. I found him to be professional and informative.

Just want to say thank you to Veronica's Insurance and the lovely Ms. Ilse Garcia who assisted me…read moreon my visit to the establishment. Amazing customer service making me feel important with professionalism at it's highest degree. Thanks again for going above and beyond your scope of duties ma'am. I most definitely will recommend Veronica's to anyone and everyone, gracia

The girls at Veronica's insurance are very polite and know what their doing. They put effort into…read morefinding what best suits your needs. I definitely recommend this place.

A Best California Insurance Services staff by the name of 'Robert' not only helped identify an auto…read moreinsurance company that would accept my application but also advocated for a rate that no other services I sought assistance from could advocate for. Additionally, he maintained a level of transparency, patience and evident knowledge/expertise throughout our correspondence. I have already recommended Best California Insurance Services to loved ones as a result of his help, and will continue to do so.

I found this Gem on my own searching for the best car insurance and let me just say that this…read moreCompany lives up to its name BEST California insurance, Robert is an amazing person! always in a good attitude,efficient ,knowledgeable,patient, Robert has given me exceptional customer service I am so pleased with this company 10/10 highly recommended.don't even bother browsing any other company thisss here is your sign call them!

I highly recommend Markus Brox for all of your insurance needs…read more Markus is patient, friendly and always willing to help. I have called him on two occasions in a panic with health insurance related issues that were on a strict deadline in order to keep me on my plan. He stopped doing whatever he was doing to assist me, and he made sure my payment and information went through before the deadline and at 8 PM at night! He is a great resource and a great support in this area of life which tends to be super confusing and annoying to deal with. Thank You, Markus!

I called Markus after a last minute notice I received about my previous home insurance policy…read moreexpiring. He reviewed my situation with me, answered any questions I had, and assured me he would take care of it. In a few days, my policy was renewed. He is very professional and kept me updated throughout the entire process. I'm very glad I called him. Thank you Markus!