All the staff were pleasant, but professional Doctor…read moreanswered all my questions he even explained one of the of the Medicare Part B to stay away from I had a great experience with this practice

Totally happy with this place, they were very friendly and helped me a lot. Especially Karen and…read moreJoe. I recommend this place. totalmente agusto con este lugar, fueron muy amigables y me ayudaron bastante. especialmente Karen y Joe. recomiendo este lugar

No one is better than Eyes on Main. Kind, friendly and customer service at its best. Would never go…read moreanywhere else! A 10 in my book.

I am disappointed with the doctor at this location. My mother purchased glasses at this location…read moresix months ago. The glasses never worked, so she went back to Mass Eye & Ear to have them checked and found out they were not made to the prescription. When she called, the doctor yelled at her and said there was nothing she could do since it was over 90 days. I would recommend not going to this location. Thank you for your response. I am disappointed in your conversation with her on the phone earlier today. I will wait and see how this works out. But working in customer service I am mortified how you treated her on the phone today. So I am warning others that they may be yelled at if they do business with your location. But thank you for your response still does not change the 1 star review.

I've been going to Todd for over 20 years. I love the quality of the Zeiss lenses and the beautiful…read moretortoise shell frames I have for both my regular glasses and sunglasses. Both of them are from in his own line of Todd Rogers glasses. They really fit my personality and make me feel stylish. But, besides the excellent quality of his glasses, is the way he treats his customers. He gives everyone his special attention and has such and expertise in fitting you in the frames that it's amazing! Also his warmth, compassion and humor put you at ease. And he absolutely stands behind his work. Customer service is king and if you want the extra TLC, I highly recommend Todd. Don't be fooled into getting the cheapest glasses you can find. In the end you won't be happy. Through experience I have found that going to Todd his glasses are worth every penny!

Had an eye exam with Dr Glynn. Thought she was great- uses new technology so no dilating of the…read moreeyes. Shows you the back of each eye and takes you through everything very thoroughly. Explains everything like a natural teacher. Super patient with the eye exam. Had a great experience and will be back next year.

I took my elderly mother to her eye appointment today; while I was waiting for her, someone brought…read morea dog into the office. It had no markings saying it was any kind of service dog, so I assume it was someone's pet. The dog ran around loose for a while, and then it CRAPPED all over the floor! It stunk to high heaven, and I thought I was going to barf. The room was full of elderly people at the time. I would like to know why this was allowed to happen, and would like to know why I shouldn't report it to the board of health.

I came in for a second opinion, and I admit I wasn't aware that insurance only covers one per year,…read morewhich is definitely my fault. despite that however, they allowed me to proceed through the appointment, numb and dilate my eyes just for the doctor to let me know we can't proceed with the appointment, without even giving a chance for me to ask how much the appointment would be. once again definitely partly my fault, but are there no systems in place to prevent any unnecessary procedures? that's why I rated it one star. the technicians were great, it's just that I slipped past the system so far to the point where I got my eyes dilated, just to then essentially get kicked out.

Made an appt for eye exam, planning to get contact lenses and eye glasses. After arriving and…read morewaiting approx 20 minutes, and 10 minutes after my scheduled time, the receptionist said she just realized I was a new patient and needed to fill out forms. I completed them and after waiting another 15-20 minutes I was told they could only do an exam for glasses and I would have to schedule an additional appt for contact lens fitting because the only person capable of doing this works on only two days. Why was I not scheduled with that person initially since I told the office I was coming in for contact lenses and glasses. What chaos and disorganization. I left after wasting more than 90 minutes between travel and waiting. I will not waste time doing business with such a sloppy practice. Don't waste your time, go somewhere else.

I made an appointment in a hurry due to needing an eye doctor. I was kept waiting more than 30 mins…read morefor my appointment outside. I get Covid but at least communicate. Secondly I purchased 2 pair of glasses. Reading and and regular. They prescriptions are almost identical. My regular glasses are awful and broke. Tried calling no one answers or responds. Going back to my previous Dr who had moved to NH but worth the drive or I stay and spend lots of money for garbage.

Kindness, compassion & knowledge. You get it from the second you walk in the door. I've been going…read morefor 23 yrs & I dread the day, Dr. A says he's retiring.

Wonderful office! Dr. Angelo is fantastic and I love my glasses and contacts! Very friendly and top…read morenotch eye exam.

I've only been once so far due to my own negligence, I had a bad issue with my eyes…read more That was mistreated by previous doctors. I saw Dr. Donna Vann , she helped me big time And she is soo sweet, she made me feel very cared for. I am so very grateful to her ‼

I have tried 4 times to contact tallman eye associates to have my records transferred to another…read morepractice...2 emails, an office form filled out and finally got an extension number for medical record, left message. No response, disgusting practice.

I went to Advanced Family Eyecare for an eye exam and new glasses. The optometrist was thorough and…read moredid a great job. His staff is really competent, friendly and helpful with selecting the right frames for my face. I recommend it highly.

From the owner: Advanced Family Eyecare provides eye exams, contact lenses, and name-brand frames to the Methuen,…read moreMA area.

My rating is based on several visits, for both me and my child. The good - the doctor was patient…read moreand knowledgeable, taking her time and very personable. The office is clean and usually punctual. Based on this I had referred my husband and others to the practice. The unfortunate - my 6 year old was evaluated and in dire need of glasses. There was not much inventory for a young child so I left having been advised that they'd have more samples in a few days and I'd get an email or text with the styles to evaluate in advance. This was 12/9. I waited several days, then began to follow up... phone calls, voicemail, text messages...absolutely no reply. None. I figured holiday hours and schedules could warrant a delayed response... but it's now 12/30 and still no response. My husband went in person to perhaps see if they were closed and maybe forgot to update their voicemail... and to our surprise the office was open! There was no acknowledgement of my numerous attempts for outreach, and even asked if I wanted to wait for the new samples to come in...um, no! My child needs these to see, and it's already been 3 weeks!! Mistakes happen, but good customer service and communication goes a long way, and this was totally absent from my recent experience. Needless to say, I asked for the prescription and will be filling it elsewhere.

A life-changing and eye-opening experience. For years, I tolerated the big box "eye care"…read moreexperience due to the convenience and "affordability." However, after moving to N. Andover, I decided to seek a new eye care provider, and fortunately, I discovered Family Eye Care and Dr. Patti. Today, I have an entirely new perspective on eye care and the importance of finding a practice that takes the time to educate its patients and invests in the latest technology to ensure its patients receive the best care. No dilatations and puffs of air make the experience even better. Unbeknownst to me, I have been tolerating FINE contacts, as I've been wearing the same brand for a decade. Now, I have a new look on life and have learned a great deal about my eyes and how to care for them and adequately handle my contacts to ensure they feel great! Highly recommend this practice -- you'll be pleased with your decision to take your vision seriously.